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about Precision Garage Door
Precision Garage Door of San Josehas received 1715 reviews, averaging 4.84 Stars:
Scotts Valley, CA
San Jose, CA
Loved that your web site gave not only an overview of your business, but included photos of your technicians. Phillip Nguyen was polite, knowledgeable, unhurried, and helpful.
- Virginia Cox
San Jose, CA
The tech was thorough and did a great job.
- Robert Robarto
Campbell, CA
Many things helped us choose. Advertising, Angie's list. Diamond. Then your salesman, Mike, was very helpful, courteous, several options, and understandable to our questions and needs. Shawn installed the door and did a great job. Your company is "First Class" all around.
- Daniel Ross
San Jose, CA
Seems to work well! Sadly the tech left the old sensors in place instead of replacing them with the new ones! I'm so tired of having to watch people in the trades and their dishonesty!!! Charged full price but got less than full service!!!
- Thomas Boyd
San Jose, CA
Solomon was very knowledgeable, accommodating and professional. We were very pleased with his work. Laura was also very accommodating and professional. Our entire experience with your Company was very pleasant. We will make sure to recommend you to our family and friends. Thank you!!!
- Catalino Alfelor
Santa Clara, CA
The Five star rating is for Mario. He did a great job at getting my garage door working again. Pretty much the whole assembly was broken and he replaced almost everything. It was a little over $1700. The price was much higher than I expected and I wish that I had called around a bit more because now I will always wonder if I was overcharged or not. It just seemed like a tremendous amount of money, but I didn't do enough homework to know what to expect either. I am happy for the 5 year warranty on it though. It is a big chunk of money but will be guaranteed to work for at least 5 years. Mario was very thorough, on time, explained everything in language I could understand, and he showed me all the broken pieces so I know that they were definitely bad, and he gave me a surge protector and a new keypad entry for no charge he said.
- Diane Mariant
Product:
Sunnyvale, CA
Great job. Technician was helpful, gave me suggestions for maintenance, did a bit of it himself. I've always had great experience with Precision Garage Door...
- Wayne Fenton
San Jose, CA
The service technician did a fantastic job. He was extremely knowledgeable, completed work in a timely manner, and was very helpful with communication. I will definitely recommend Precision Garage to family and friends.
- Neena Saini
Santa Clara, CA
I thought it was fine service. Paul Brinkman arrived on time, gave different options, performed work himself. gave us instructions on how to use and finally cleaned up all debris.
- Frank Ammon
San Jose, CA
I had an awesome experience with Precision Door. Within one day of calling them, both of my garage doors were serviced and operating like new!
- Susan Desjardin
Product:
San Jose, CA
Your guy, Mr Kim did a fantastic job with our garage door. He suggested us to get a new one. Fixed our garage door And a new opener. I’m so glad we found you on internet. We did call our garage door person to fix it. He never showed up. His loss. Thank you for doing a excellent job, Mr. Kim.
- James Saavedra
San Jose, CA
This business is run the way a business should be. Easy to schedule, had to reschedule - no problem - the technician called when he was on his way, was there on time, did the repair quickly and at a very reasonable price. We have rentals and from time to time we do have garage door issues - we will be calling Precision again when needed. And will be recommending them. This experience could not have been better. Exceeded expectations.
- Kathy B.
San Jose, CA
Mario was the technician that came out, He was punctual arriving wearing a mask and at the time he stated in he pre appointment phone call 30 mins prior. He was very knowledgeable and explained what needed to repaired. Hi work was timely and completed repairs in about 2 hours I give a thumbs up ????
- Eric Vilez
Product:
Morgan Hill, CA
Quickly determined the problem. Reviewed the findings and outlined the line of action as well as the cost Reviewed what was done and went over Garage door care. Excellent job
- Reg Mc
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Mountain View, CA
Really appreciated the call from Mario saying he'd arrive in 15 minutes and he did! Tech explained what needed to be done. All work was completed in a timely manner. Great service!
- Carol Welch
Saratoga, CA
Paul Brinkmanship did an outstanding job on a difficult task.
- Edward Panelli
Mountain View, CA
Alex was great. He was on time diagnoses the problem and repaired in no time. He also was able to give me some advise about my garage door. I appreciated the honesty. Job well done, Alex!
- Ana Bonilla
Product:
Campbell, CA
Very prompt friendly and thorough service Thank you.
- Brenda Molineux
San Jose, CA
Phillip the technician who came out to service my garage door was very helpful and provided excellent service. Thank you again!
- Arlene Abastillas
San Jose, CA
Arrived on-time was friendly, courteous and knowledgeable. Identified our problem and fixed it. He, Paul, explained what the problem was and gave helpful advice.
- Jerry Buck
San Jose, CA
Great job ????
- Francesco Sorto
Los Gatos, CA
We have used Precison for 10 years and they have serviced our door a few times. They do a great job.
- Dennis Wolf
San Jose, CA
We were very satisfied with the installation of the garage door and door opener. We were also confident that the service would be professional because of previous dealings with Precision. From Al the salesperson to the Installation Tech. Thank you, we are happy with the results.
- John j Castro
Service Provided:
Product:
Door Installation Team : Luigi Lopez
San Jose, CA
Paul was here yesterday to do emergency repair on my garage door. He did a great job. Highly recommend.
- Ray Flowers
Palo Alto, CA
Paulino did a terrific job. Would recommend your company
- Jennifer & toby Gottheiner
Santa Clara, CA
short story: If there was negative 5 stars I would use that: I had rather unusual design and I shared that when calling up for the service. They confirmed that side mounted garage door motors had been seen before and are not a problem at all. I needed to fix broken spring. - The technician was on-time and initially friendly. Thats where the good things end, - The technician offered three options for my review: - Option 1: $1006 includes replacement of 2 springs, pulleys, and cables - Option 2: $1357 (if I remember right) would inllude something else - Option 3: $1536 (if I remember right) would include some more stuff I invite you to call around and figure out if these are fair prices to resolve broken garage spring problem. Then the technician went on to criticize the size and gage of the hinges. then we went on to criticize the location and installation of the motor. The motor was there for more then 20 years and was just fine, by the way. After briefly trying to disassemble the mechanism that connects motor to the bar, he said that it takes too much time. Unless I pay for anther one hour, he would leave. At that point I got no choice. Apparently, the charge of almost $400 for replacing 2 springs are not enough to cover additional 10 minutes to do the job right. I give you a couple more facts that will help you to decide the quality of work: = The technician tried to force the bolt with messed up thread in.. I had to ask for a new bolt,. = The motor is connected to the bar via a toothwheel and bicycle chain. The technician used a screwdriver and hammer to knock the chain off the toothwheel. That is a sure way to destroy the chain and mess up the toothwheel. Now you have similar info as I wish I had before inviting the tech. Net out: Good part: The garage door opens now. It also closes. It was done in one day, so I only had to take off once. It was $535,. Ugly part: Watching the chain being kicked with the screwdriver and bolts with stripped thread forced in makes me sick to the core. I am very concerned that these will cause a long term damage. also, I dont think the technician sprayed joints/cables with Lithium grease to avoid their damage. That is typically done,. Now we do not have urgency, so I have time to reach to my friends and find a garage door tech who is actually carefull and thourough. It will probably cost me another $500 to undo the damage and verify that the bolts are threaded in right, parts are not damaged,... I am ok with doing that. I dont think this review will end up being published, so I will copy it to yelp
- Alex Rivlin
San Jose, CA
Great service, from ordering to installation of new garage door - the team was awesome and professional. Would highly recommend them. Thanks!
- Paul Kinsey
Product:
Los Altos, CA
Alex Kogan was very professional. Spotted problem immediately' corrected it in no time. A good man to have on your team.
- Margaret Elliott
Sunnyvale, CA
Excellent and efficient repair from a knowledgeable employee.
- Shareen Merriam
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Technician did an excellent job and took his time to explain all that he did. He represented Precision Door perfectly. He was kind, efficient and knowledgeable!
- Dan Robbins