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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Jose
has received 4 reviews, averaging 1.00 Stars:
Review:

When i scheduled the appointment i was quoted $299 to replace my broken springs At the time of the appointment I upgraded to the heavier duty springs which increased my cost to $350 than my torsion rod was bad & the bearings needed to be upgraded so now my bill went to $923 with labor & tax. After all the work was done the installer was looking at the door & noticed the bracket that attached the j bar to the motor to the door was cracked & broken also separating from the door which must have happened when the spring broke. So i now need to replace the door after spending $923 i still have a garage door that i cant open. I feel that if the installer would have done an inspection of the door before doing the repair we could have settled the situation with me paying for the service call & not $923.
Jeff King
Service Provided:
Broken Garage Door Spring Repair
Review:

They sent the technician that day and I was grateful. And they did the good service but as I did not have time to compare service fees I was panicking for the price I paid for this unexpected situation. I was impressed with the owner Pat who has listened to my concern and took a look at my invoice and gave me a discount. More than the discount I was so grateful to be heard. I just saw this email and I can tell that they are conscientious. Ty!
Mitsuko Tsuchiya
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

You sent out a man to repair my garage door opener. After examining it thoroughly, he couldn't figure out what the problem was. So I paid him for his time and he left. Now I'm out $49.95 and I don't know any more than I did before he came here. That sucks!
Clinton Cook
A Response from: Pat Prendergast

Clinton, Thank you for the feedback.Glad we had a chance to talk. Since it was an electrical issue, not anything to do with your garage door, it was not something we could fix. I was happy to reimburse you the $49.95 service fee given the unique circumstances. Hope it is a quick fix for an electrician.

Service Provided:
Garage Door Opener Repair
Review:

The service and installation is good. But they charge more for the parts.
Albert Nobal
A Response from: Pat Prendergast

Albert, Thank you for your feedback. I hope our conversation was helpful. Yes, we do charge more to install the parts than you can buy parts at a store. Our parts are higher quality than those sold in retail stores and many are made especially for Precision Garage Door. Additionally it is quite expensive in California to run a service business that comes to your home. We incur costs for people to answer the phone, training our technicians for months, worker's compensation insurance, payroll taxes, truck expenses, advertising... I am glad your door is working well.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs