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about Precision Garage Door in:
Los Altos, CA
Precision Garage Door of San Josehas received 80 reviews, averaging 4.86 Stars:
Los Altos, CA
Product:
Service Technician Team: Joel Jaimez
Los Altos, CA
I placed the repair request Sunday evening. Monday morning the installer called me advising me that he was on the way. He arrived promptly at 9:00 a.m. He evaluated the condition of the garage door and the garage door opening mechanism. After that, he gave me an honest appraisal of the recommended work that should be performed. He replaced the garage door opener, the door rollers, and generally serviced the garage door. The installer was very polite and extremely efficient in the performance of his work.
- Guyton Jinkerson
Product:
Los Altos, CA
Paul Brinkman and Tyler Everett did an outstanding job with the install and training of the new LiftMaster Garage door opener. Both are very professional thru and thru. And they have a great sense of Humor ($0.34). I would recommend these men to anyone needing repair or new install. Well done Mr. Brinkman and Mr. Everett. Peace & Grace Barney Huang
- Barney Huang
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Service Technician Team: Paul Brinkman
Los Altos, CA
Installer was knowledgeable, friendly, efficient and well informed. He was patient and helpful in explaining how the product worked. We could not be more pleased.
- Rob M.
Product:
Los Altos, CA
I'm very glad I chose Precision Garage Door of San Jose, and favorably impressed with technician Mario. He does the right things, and understands why. To balance the weight of the door, the spring needs to pull very hard when the door is almost closed, but much less when the door is fully open and in the tracks overhead. Mario chose the correct springs and made careful adjustments so the door opener motor doesn't have to work hard either opening or closing. He also lubricated all the moving parts. The door and opener are now smooth and quiet -- should last a long time. Good job!
- MGL-PE
Los Altos, CA
Paul Brinkman did an excellent job; he was professional, installed a new garage door opening system efficiently, provided an overview of the operating procedures, and ensured we had the product instruction materials. The new garage door is very quiet and has several features that are an overall upgrade.
- James Connor
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Service Technician Team: Paul Brinkman
Los Altos, CA
Excellent service from technician. Explained all the repairs needed. Very personable.
- Nancy Mau
Los Altos, CA
Paul B serviced us with utmost professionalism and facts. He was patient with our questions and was upfront.
- Hareesh Bhat
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Product:
Service Technician Team: Paul Brinkman
Los Altos, CA
Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.
- Jim Desimpel
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Service Technician Team: Brandon Brooks
Los Altos, CA
Jonathan Castro I give him five star, he is a very professional friendly guy , very satisfied good job I would recommend a friend go to your company
- Grace Laing
Product:
Los Altos, CA
I ordered a new garage door from Precision and am incredibly happy with how it turned out. Luigi did a wonderful job of installing it and was very pleasant to work with. I wouldn't hesitate to recommend Precision Garage Door to my family and friends who are needing to add or replace their garage door.
- Jan Edwards
Los Altos, CA
Thank you so very much, Precision, for coming to the rescue when our old garage door opener failed. Paul not only professionally replaced the unit, but all the worn belts, berrings, and wheels, and he took the time to train us on the operation. We feel very secure now to have such a great service as yours available to us when we need it, and at reasonable prices, so we highly recommend your services.
- Shane Dunkle
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Service Technician Team: Paul Brinkman
Los Altos, CA
Mario installed the new belt drive opener very efficiently. He is very polite and took the time to explain the product and the programming of our phones and autos. The new mechanism is quite a bit quieter than the old one. We are very pleased
- Tom Adamo
Product:
Los Altos, CA
Alex Kogan was very professional. Spotted problem immediately' corrected it in no time. A good man to have on your team.
- Margaret Elliott
Los Altos, CA
It is good and prompt service for my garage door. But the price is high too. Hope this company can give more discount for return customer.
- Jing Lao
Los Altos, CA
We were very pleased with Josh and his service and we would recommend precision to others and will use them again.
- Sue Apfelberg
Los Altos, CA
The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
- James Papp
Product:
Service Technician Team: Paulino M
Los Altos, CA
Always wonderful! Shows how to troubleshoot in the future and good tips. Thank you so much for fast service and very understanding repair people!
- Debbie Nansen
Los Altos, CA
Garage door spring gave out on Saturday evening, my car was trapped. One call to Precision Sunday morning, Alex comes on time Sunday afternoon as promised. My garage door is fixed Sunday, working great, and my garage is clean like no one was ever there. Alex of Precision is my garage door hero!
- Parris Hawkins
Product:
Los Altos, CA
Alex is super great. really appreciate his help during such a late night. and he did an excellent technical job.
- Xiong Wang
Product:
Los Altos, CA
Josh did and excellent job of repairing our garage door. His custom service was the best. He explained all our options, did not push us to buy but helped us make our own decisions. I highly recommend Precision to anyone who needs help with garage doors and will definitely use them again for any future needs. One of the best run companies I have come across.
- Larry Hicks
Product:
Los Altos, CA
My garage door Torsion Spring broke in 2004, I called Precision Garage Door to replace it. It was broken yesterday and I called again, immediately they send Mario to replace it again with 50% service call discount. Mario did an fantastic job in 1 hour and I only need to pay he labor cost of replacing the spring, as it was under 10 years warranty.
- Cho Teh
Los Altos, CA
Precision Garage Door Service receives a 5+ rating. They are prompt, courteous, provide excellent service and fair pricing. I highly recommend them. Pat Osborne
- Pat Osborne
Los Altos, CA
Jerry Parker was my service man. He did an excellent job and was wonderful in explaining what needed to be done. If I need additional help in the future, I would like to have him be the one to come back to my house. I give your company a five star review.
- Pat Gazzera
Product:
Los Altos, CA
They sent the technician that day and I was grateful. And they did the good service but as I did not have time to compare service fees I was panicking for the price I paid for this unexpected situation. I was impressed with the owner Pat who has listened to my concern and took a look at my invoice and gave me a discount. More than the discount I was so grateful to be heard. I just saw this email and I can tell that they are conscientious. Ty!
- Mitsuko Tsuchiya
Product:
Service Technician Team: Paulino M
Los Altos, CA
thanks to John for doing a great job and kindly working on the weekend. It was very convenient to schedule an appointment, John was on time and completed the job quickly.
- Allan Armstrong
Product:
Los Altos, CA
yes very happy- installer Mike was top notch. Your gal on the phone setting up appointment very nice. She told me on the phone if I got unit installed, I would get half off service call price which I don't see on bill. Was she wrong?
- Richard Harris
Product:
Los Altos, CA
Precision had installed our doors originally and they have worked fine for years. Had a problem recently and Mike came and fixed the problem quickly and explained what caused it.Very efficient!
- David O'brien
Los Altos, CA
5 Stars - 3rd time used over many years and I wouldn't call anyone else.
- Richard Newton
Richard, WOW! You are the best. We are so blessed to have a long time client like you. As a local, family owned business we sincerely appreciate your loyalty. It is our pleasure to serve you!
Product:
Los Altos, CA
I was impressed with the quick efficient service. You don't realize how important your automatic garage door is until it doesn't work. Would recommend your company to friends and neighbors. Joanne Condie
- Joanna & michael Condie
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
My garage door spring broke and I needed to get it fixed right away. I chose Precision because they answered the phone right away (rather than having me leave a message) and they were able to send someone out the same day. The mechanic who replaced the spring, Joel, was very professional and friendly. He called when he was on his way and showed up in a nice truck. Even though I had an odd-sized door that was 20 years old, he had all the parts with him. The experience from start to finish told me that this is a well-run, customer oriented company. I can not comment on the price because I did not comparison shop, but it seemed reasonable.
- Michael Salameh