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about Precision Garage Door in:
Sunnyvale, CA
Precision Garage Door of San Josehas received 112 reviews, averaging 4.83 Stars:
Sunnyvale, CA
Sunnyvale, CA
Great professionals, will do the right thing for your Garage Door! Partha.
- Partha Sarathy
Sunnyvale, CA
Fix the problem as needed.
- Edwin Wong
Sunnyvale, CA
Patrick needs a raise. He represents the one percent of trades-people these days who take pride in their work, obsessed with details, and polite. My only complaint is the 100% markup on parts. They're offensive!
- Dick Yaeger
Product:
Service Technician Team: Patrick Leahy
Sunnyvale, CA
I chose Precision because I had seen their ad on TV. Their website said they we open 24 hours and I needed my garage door fixed immediately. The appointment was set for the next morning; Raul called to tell me he was on his way, he arrived early, was friendly, professional and got right to work. Pricing was a little high, but he did replace a lot of things. He was done in about 3 hours and I now have a new and quiet garage door opener. All in all I was very happy with my experience with Precision.
- Marsha Anderson
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Service Technician Team: Raul Duenas
Sunnyvale, CA
Philip is a very knowledgeable technician he identified the problem and gave several options for repairs according to our situation.
- Dan Romani
Sunnyvale, CA
The entire transaction was handled professionally and efficiently. My entire door assembly was inspected and maintenance was performed and it works like new now. I really appreciated the way the staff handled themselves both on the phone when discussing the work and quickly identifying the issues when on site.
- Tom Quinn
Product:
Sunnyvale, CA
I selected Precision Garage Door because on Saturday my garage door had a spring that had sprung, and I could not get my garage door open. I was on my way to do some shopping. I looked in the Yellow Pages under garage door repairs and your Ad was the first one I saw. It also mentioned that you did service in Sunnyvale and that is why I called. The service which was done by Joel was very professional. He answered all the questions we asked and also explained what he was doing and had done. When he gave us the quote, he explained what needed to be done and what item may pop up in the future. Also, we appreciated the fact that we could chose from two different quotes. Work was done efficiently and garage floor was left clean which I appreciated and that Joel was able to come out on a Saturday morning. We will recommend Precision Garage Door to others.
- Bea Campbell
Sunnyvale, CA
Our garage door broke early on a Saturday morning. Precision send out a very friendly courteous technician who explained exactly what was wrong and what parts needed replacement. Whole process took 90 minutes. Would definitely recommend.
- Elaine Lahey
Sunnyvale, CA
We needed a door and motor replacement. As advertised your staff was awesome and efficient. Our installer, Moises, did an fantastic job. He called ahead, arrived before the scheduled time and reviewed the system with us including all the options for use 4th our phones. He swept up all the debris, ours and his and took it with him. We have only had it for two days but it is so silent and works perfectly. Your Company is everything it advertises it is! We have worked with many companies on a variety of repairs, alterations and additions. You deserve a 6 star review!
- Susanne Rondeau
Product:
Sunnyvale, CA
My garage door stopped working and I suspected the spring was broken, Jose arrived 90 minutes after my initial phone call (which was at 7.30AM) and provided exceptional service. He quickly diagnosed the issue (spring), was very professional in explaining the trade offs to me and what he believed might serve me best in the long term. He was highly communicative and I would highly recommend him for his candour and professionalism
- Kay Ijat
Sunnyvale, CA
Mario was wonderful! He came out on Mother's Day, assessed the issue, gave me an estimate of the cost for a few different options and did a GREAT job. I am so appreciative of his efforts. It isn't comfortable to be trapped inside because the garage door couldn't be safely opened. Instead of an unbalanced door that creaked, strained horribly and groaned mercilessly, it hums like a kitten now. Woohoo! Thank you so very much! Cathy
- Cathy Newton
Sunnyvale, CA
Job was done with great results. Tech. fast and very efficient!! We are very pleased with the job that was done! We will definitely recommend your technician and service!! John Howard
- John Howard
Sunnyvale, CA
We needed a repair on our very old garage door system. I called Precision and they sent someone out that very same day to inspect, quote and repair. That someone was Paul. Paul was very friendly and professional. He gave me all my options and what they all entailed. He completed the job in the time frame that he quoted. When finished, he explained and demonstrated all functions of my new system. I would highly recommend Precision and Paul as the technician.
- Steve Maranon
Sunnyvale, CA
Technician was efficient, courteous, and explained options to me. The work was done professionally and in a timely manner. Excellent service
- Robert Menifee
Sunnyvale, CA
For about 2weeks now, the garage opener start having a loud clicking noise when it goes up. Thank you Paul Brinkman. Came out on Labor day, spotted the problem right away and replaced the center bearing plate right away. 2weeks of worrying gone in a blink of an eye.
- Fansanming Sheng
Sunnyvale, CA
One star--called ahead and arrived within time framework Garage door was opening and closing without any problem. I intended to purchase a new Lift Master, as the one I have cannot read new technology allowing me to program it for my new Lexus. I called and was expecting to pay $614 plus tax and labor to install. The worker would not install the Lift Master without new springs and bearings---cost $1,576.77.
- Leeora Hildeberand
Hi Mrs. Hildebrand, Glad we spoke and were able to fix the situation to your satisfaction. As mentioned we like to have happy customers and be as responsive as possible when there are any issues with the customer experience. Thank again and have a wonderful day! Freddy Cespedes General Manager Precision Garage Door
Sunnyvale, CA
Called for an appointment on Monday, and Joel Flores was here Tuesday morning. He replaced the Auto-lock which was under warranty, so only labor and service charges. He explained everything, replaced the lock, lubed everything, and was in and out in a nice short time frame. He was great, and now the lock is working again, couldn't be happier.
- Steve Gil
Sunnyvale, CA
Fast and great work from tech
- Kris Tachibana
Product:
Sunnyvale, CA
When my spring broke, my car was trapped inside the garage. I needed some help fast. I called Precision because of the excellent ratings. Friendly Brandon Taylor came to my house quickly and was able to fix the problem efficiently, all the while explaining what he was doing and why.
- Don Horak
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Service Technician Team: Brandon Taylor
Sunnyvale, CA
The very old garage door opener stopped working. Brandon diagnosed and fixed the promblem promptly. He replaced the garage door opener, the spring, two bearings and one hinge. He had all the parts required and did the job by himself in record time. The door now is very smooth or quiet when opening and closing it. Brandon is an awesome service engineer.
- Jose Miqui
Service Provided:
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Service Technician Team: Brandon Brooks
Sunnyvale, CA
Brandon is tops! He did Avery th
- Stig Lundh
Sunnyvale, CA
Great work ethics!! They were professional and did a great job!
- Jimmy Magee
Product:
Sunnyvale, CA
The springs broke on my garage door. When I called about getting someone out to fix the problem, I was so happy to be able to get an appointment for the next day. I looks like Precision Door has quite a few technicians, so they can provide service quickly. The man that showed up, Joel, was friendly, courteous, and very knowledgeable. He changed the springs, cables and end bearings in about 1.5 hours. Very efficient. I won't hesitate to call Precision Door for any issues or maintenance needed in the future.
- Denis Imazeki
Product:
Sunnyvale, CA
They really know what what they’re doing, very courteous and did his work in a timely manner.
- Maureen Alvarado
Sunnyvale, CA
We had a bit of a crisis as we were planning a road trip and planned to leave at ~8am. When the garage door would not open, and could not be manually opened, I called Precision at ~7:30am. A great representative answered live, and given the circumstances scheduled someone for the same morning. The technician arrived at around 8:30, provided three different options, and was done with the repairs by 9:45. Great repair (very quiet now) and great customer service!!!
- Marc Ketzel
Sunnyvale, CA
Reliable, friendly and knowledgeable, both employees assessed the situation completely and gave clear recommendations. I’ve used Precision before and will use them in the future. I am very satisfied with their services.
- Janet Sigler
Sunnyvale, CA
A superb job! 5 stars.
- Lazar Fleishman
Sunnyvale, CA
Living in our home for almost 25 years, we have had many occasions to have repair work done on our garage doors and openers. Recently one of the two springs broke on our double door. We had no idea when they had been replaced, but we knew it was quite a while ago. One of the cables snapped as well. Since we have two springs we were pretty sure that both springs had to be replaced. After seeing numerous Precision Garage Door TV commercials, and checking them on line, we discovered that they answer all calls 24/7 with one of their own employees both of which are not a common practice in their industry. We called on Monday morning and we set up an appointment for Tuesday. We received an email confirming the appointment complete with the name of the assigned tech, Jonathan Castro, as well as his personal bio. The appointment was set for 8a-12a and as promised, I received a call from Jonathan letting us know he would be at the house in about 30 minutes. Jonathan arrived in 30 minutes as promised. We reviewed the damage and he went over a number of repair options which included replacing not only both springs and both cables, but a number of other parts that over the many years of use showed obvious signs of deterioration. We approved the option to replace all the parts recommended. The bottom line included an extended warranty as well as a "senior discount" Jonathan was professional and personable and displayed an extreme degree of knowledge about his product and industry. Many thanks to Jonathan and Precision Garage Door. We will certainly recommend them to our friends, family and neighbors.
- Stu Ganz
Product:
Sunnyvale, CA
Michael Munoz was my sales rep who helped me make the right decisions for my new garage door, panel design, motor and belt. He was friendly and helpful, giving me the information I needed to pick the features that I needed. Luigi Lopez was the technician who installed my garage door. It was amazing to watch the methodical way he took the old garage door apart and put together the new door. His steps were efficient yet he was always careful to measure and measure again to check that everything was right so the job was done correctly. He explained the operation of the door and answered all my questions. My beautiful garage door now hums as it opens and closes. I am very happy with your product and your employees! I will be happy to recommend your company to family and friends.
- Chris I.
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Our garage door was getting stuck at a fixed location while opening. I contacted Precision Door service and was told that a tech would come between 12-4 pm. The tech, Paul Brinkman, came after 5:30 pm. He told that the two springs and 3 bearings need to be replaced and would cost $1031.66. This would normally have cost much less than even half of this amount. However, since I had already waited long enough, I just wanted to be over with the repair... But a relatively very expensive service certainly! Ramesh Sharma
- Ramesh Sharma