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about Precision Garage Door in:
Los Gatos, CA
Precision Garage Door of San Josehas received 68 reviews, averaging 4.93 Stars:
Los Gatos, CA
Los Gatos, CA
Excellent service, from answering initial phone call, to scheduling, to calling when on the way, to diagnosing and explaining findings, proposing alternative solutions, and fixing the problem. All done with great courtesy and professionalism.
- Michael Schneider
Los Gatos, CA
Jose Brizuela was the technician who responded to our request. He called before he arrived so I was able to meet him. He assessed the problem, talked me through all options, and began to work. When finished, he called me, had me look at what was replaced, and had me operate the door a number of times to my satisfaction. I was very satisfied with the results!! Thank you, Jose!!!
- Paul Cauchi
Los Gatos, CA
Philip Nguyen was excellent! He explained everything clearly before starting the work and then explained any changes afterward. His work was very thorough and relatively fast! I will use you again.
- Art Feather
Los Gatos, CA
I called in desperate need of my garage being fixed. The operator was super at understanding the problem and getting someone out to fix it. Philip was great at communicating when he would arrive and what issues the garage door had that needed to be fixed. He gave me options. Awesome job, Philip.
- Lynn Robinson
Los Gatos, CA
The 1-day service was excellent and we clearly received expert workmanship by Raul.
- Don Thomas
Los Gatos, CA
Raul, He arrived on time and immediately knew how to fix the garage door opener in my car and the gate to our house. All were programmed within a short period of time. I am very pleased with the service from your company. Thank you, Mrs. Hygelund
- Jill Hygelund
Los Gatos, CA
Jose and Carlos were professional and efficient. Jose quickly figured out what was wrong with our garage door, showed me the issues and explained things clearly. They had all the parts on their truck and were able to complete the work promptly the same day.
- Heidi
Product:
Los Gatos, CA
They arrived on time and immediately spotted the problem. Paul was friendly and efficient. I would definitely recommend Precision.
- Jill Brewer
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Los Gatos, CA
I chose Precision Door Service from an Internet search. I knew nothing about the company except from the representative that came to my house. The serviceman was outstanding! His knowledge and experience was obvious from the discussion we had. His respect and care for my property instilled my confidence. Tony Ramirez went above and beyond my expectations.
- Ann Weber
Product:
Los Gatos, CA
I was very happy with the repair of my garage door. I could not believe everything that had to be replaced. I was shocked at the price but it should be great for years. The repairman was a very good worker and explained everything. He was friendly and thankful he could come on such quick request.
- Patrica Bortle
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Service Technician Team: Mario Mojica
Los Gatos, CA
James was great; called ahead to let me know when he was coming; arrived on time; very competent, friendly, quick.
- Mark Goldman
Los Gatos, CA
Great service, fast and courteous. Good to have different options to choose .
- Charlene Yip
Los Gatos, CA
we called on a wednesday, they said they could be there in an hour..we chose the next day. Antonio, the service rep, was early. he was friendly and polite. outline our options, very informative, and everything was fixed less than 24 hours after we first called.
- Dan
Los Gatos, CA
Our technician, Joel, was amazing! He explained everything from start to finish and obviously is an expert. We will call Precision in the future if we need help with our garage door.
- Ilene/roger Polhemus
Product:
Los Gatos, CA
Garage Door Switch stopped working. Lorenzo came out the same day I called, installed a new switch and wires. It works great now. Lorenzo called 1/2 hour ahead to let me know he was coming. When he arrived, he was quite friendly and helpful. It was a very positive experience.
- Shawn Imai
Los Gatos, CA
Antonio quickly found the problem and solved. He was very polite and efficient. I would recommend your services to my friends.
- Jean Morton
Los Gatos, CA
Excellent service with professional installation. Full explanation of what was needed and felt comfortable with price and product. Paul, who was our installer did a great job.
- Tony Silveria
Los Gatos, CA
I was very satisfied with young man who came. He was very polite and new what he as doing. He saw the problem and gave a list of thing that need done and the cost. Had the door working just fine in two hours. New what he was doing and cleaned up after he finished repairing the door.
- Howard Lockhart
Los Gatos, CA
We had a broken spring on our garage door. Called for repair, but wound up having a new garage door opener, new wiring, cables, rollers, etc. installed per the technician's (Paulino) recommendation. Our old opener was 15 yrs. old & pretty tired. The technician arrived on time, called before he arrived, was fast, efficient, pleasant, and very knowledgeable. Our new opener is fabulous. It has way better LED lighting, and operates quietly and smoothly. Love it. Would use Precision Garage door again in a heartbeat. Also, when I called for repair, the scheduler was very pleasant and professional. She arranged the earliest possible appointment within a few hours of my call. Amazing and redeems my faith in humanity.
- Shawn Imai
Los Gatos, CA
The technician did a good job and fixed the current problem. However, a charge of over $400 for a one hour service call is excessive and I will not be using Precision Door Service again
- John Sorensen
Hi Mr. Sorensen, Thank you for the review. Happy to hear that we fixed the problem, but not great that we did a poor job at communicating options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
Los Gatos, CA
Paulino came right on time, was able to open the stuck door then repaired both of our doors in a few hours. He had to replace two garage door openers, belt rail, torsion spring, rollers, drums, end bearing plates, center bearing plates and remote. He worked very hard and was always pleasant even though it was hot in the garage. We would definitely call Precision again and would surely recommend them for garage door repairs.
- Sue or tom Lambert
Los Gatos, CA
Performed a High Lift conversion with new rails and motor. Moises was the installer. He also performed the inspection 6 weeks before the work was done. Both were very professional and of high quality. He was patient and thorough when answering all of my questions.
- Bob Morgan
Los Gatos, CA
Excellent service!
- Ramiro Hurtado
Los Gatos, CA
Jerry did a super job WELL DONE
- Scott Mcvea
Product:
Los Gatos, CA
very good service....very good work....very good technician
- Michael Joseph
Los Gatos, CA
I received outstanding service from Precision. Mario, the technician, was extremely impressive. His work was high quality and he explained everything very clearly. I addition their charges were very reasonable.I would definitely recommend this company to anyone who needs work on their garage door.
- Tony White
Product:
Los Gatos, CA
I searched on Bing and they came up. I got an appointment for the next day. They arrived on time calling me to let me know they were on their way. Repairs were quick and replaced with new coils which are better than the ones I had. Great Job!
- Richard Adona
Los Gatos, CA
We have used Precison for 10 years and they have serviced our door a few times. They do a great job.
- Dennis Wolf
Los Gatos, CA
I felt comfortable starting with the initial phone call to the shop (can't say that about other shops I called). I was able to get an appointment the same day which was nice but not expected. Mario was the tech assigned to the call and he let me know when he was on the way. I needed a garage repair but didn't know what was amiss. He was personable, efficient, and I learned a few things in the process. And also arrived with mask and gloves due to the pandemic. I am hoping this was the solution needed (just had the service)! I would recommend.
- Pam N
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Prompt and thorough same day service with lots of good information and explanation from technician.
- Karen Perry