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about Precision Garage Door in:
Los Gatos, CA
Precision Garage Door of San Josehas received 59 reviews, averaging 4.92 Stars:
Los Gatos, CA
Product:
Service Technician Team: Tony Ramirez
Los Gatos, CA
I was very happy with the repair of my garage door. I could not believe everything that had to be replaced. I was shocked at the price but it should be great for years. The repairman was a very good worker and explained everything. He was friendly and thankful he could come on such quick request.
- Patrica Bortle
Product:
Service Technician Team: Mario Mojica
Los Gatos, CA
James was great; called ahead to let me know when he was coming; arrived on time; very competent, friendly, quick.
- Mark Goldman
Los Gatos, CA
Great service, fast and courteous. Good to have different options to choose .
- Charlene Yip
Los Gatos, CA
we called on a wednesday, they said they could be there in an hour..we chose the next day. Antonio, the service rep, was early. he was friendly and polite. outline our options, very informative, and everything was fixed less than 24 hours after we first called.
- Dan
Los Gatos, CA
Our technician, Joel, was amazing! He explained everything from start to finish and obviously is an expert. We will call Precision in the future if we need help with our garage door.
- Ilene/Roger Mason
Product:
Los Gatos, CA
Garage Door Switch stopped working. Lorenzo came out the same day I called, installed a new switch and wires. It works great now. Lorenzo called 1/2 hour ahead to let me know he was coming. When he arrived, he was quite friendly and helpful. It was a very positive experience.
- Shawn Imai
Los Gatos, CA
Antonio quickly found the problem and solved. He was very polite and efficient. I would recommend your services to my friends.
- Jean Morton
Los Gatos, CA
Excellent service with professional installation. Full explanation of what was needed and felt comfortable with price and product. Paul, who was our installer did a great job.
- Tony Silveria
Los Gatos, CA
I was very satisfied with young man who came. He was very polite and new what he as doing. He saw the problem and gave a list of thing that need done and the cost. Had the door working just fine in two hours. New what he was doing and cleaned up after he finished repairing the door.
- Howard Lockhart
Los Gatos, CA
We had a broken spring on our garage door. Called for repair, but wound up having a new garage door opener, new wiring, cables, rollers, etc. installed per the technician's (Paulino) recommendation. Our old opener was 15 yrs. old & pretty tired. The technician arrived on time, called before he arrived, was fast, efficient, pleasant, and very knowledgeable. Our new opener is fabulous. It has way better LED lighting, and operates quietly and smoothly. Love it. Would use Precision Garage door again in a heartbeat. Also, when I called for repair, the scheduler was very pleasant and professional. She arranged the earliest possible appointment within a few hours of my call. Amazing and redeems my faith in humanity.
- Shawn Imai
Los Gatos, CA
The technician did a good job and fixed the current problem. However, a charge of over $400 for a one hour service call is excessive and I will not be using Precision Door Service again
- John Sorensen
Hi Mr. Sorensen, Thank you for the review. Happy to hear that we fixed the problem, but not great that we did a poor job at communicating options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
Los Gatos, CA
Paulino came right on time, was able to open the stuck door then repaired both of our doors in a few hours. He had to replace two garage door openers, belt rail, torsion spring, rollers, drums, end bearing plates, center bearing plates and remote. He worked very hard and was always pleasant even though it was hot in the garage. We would definitely call Precision again and would surely recommend them for garage door repairs.
- Sue or tom Lambert
Los Gatos, CA
Performed a High Lift conversion with new rails and motor. Moises was the installer. He also performed the inspection 6 weeks before the work was done. Both were very professional and of high quality. He was patient and thorough when answering all of my questions.
- Bob Morgan
Los Gatos, CA
Excellent service!
- Ramiro Hurtado
Los Gatos, CA
Jerry did a super job WELL DONE
- Scott Mcvea
Product:
Los Gatos, CA
very good service....very good work....very good technician
- Michael Joseph
Los Gatos, CA
I received outstanding service from Precision. Mario, the technician, was extremely impressive. His work was high quality and he explained everything very clearly. I addition their charges were very reasonable.I would definitely recommend this company to anyone who needs work on their garage door.
- Tony White
Product:
Los Gatos, CA
I searched on Bing and they came up. I got an appointment for the next day. They arrived on time calling me to let me know they were on their way. Repairs were quick and replaced with new coils which are better than the ones I had. Great Job!
- Richard Adona
Los Gatos, CA
We have used Precison for 10 years and they have serviced our door a few times. They do a great job.
- Dennis Wolf
Los Gatos, CA
I felt comfortable starting with the initial phone call to the shop (can't say that about other shops I called). I was able to get an appointment the same day which was nice but not expected. Mario was the tech assigned to the call and he let me know when he was on the way. I needed a garage repair but didn't know what was amiss. He was personable, efficient, and I learned a few things in the process. And also arrived with mask and gloves due to the pandemic. I am hoping this was the solution needed (just had the service)! I would recommend.
- Pam N
Product:
Los Gatos, CA
Called for new openers and minor maintenance on a garage door at a new property. Received a kind human voice over the phone taking necessary information and a time slot for service the following morning. The technician arrived on time and called prior to arrival as promised. He was professional and thoroughly explained everything. He did the work quickly and efficiently and left no mess. Highly recommend.
- Deb Sanzi
Product:
Los Gatos, CA
Thank you Amario for fixing our garage door. He was on time, polite, wore gloves and a mask. He was able to quote the damage for repairs and it was a very fair price. He was able to fix it in about 20 or 30 mins in 91 degree heat- it was way hotter in the garage. He was just so pleasant and listened to the problem and relayed a situation that made sense. He was also able to reinforce the hardware to make our door more secure and I think safer. We have two cats and two kids. Safety is so important to me- nevermind I squished the door on an empty wagon. At least I know who will do a great job!!
- Amanda Fein-tower
Los Gatos, CA
Responsive,Professional,Detailed,Friendly
- Charles Horn
Los Gatos, CA
Jerry did a great job in fixing a garage door that wouldn't open. He assured me that the door itself and the rails were well-installed, and that I wouldn't need a new motor after proper springs were installed. And he was right.
- John Wills
Product:
Los Gatos, CA
Prompt, professional, responsive. 5 stars in my book.
- Thom Linden
Product:
Los Gatos, CA
I called Precision because my previous provider was unresponsive and you folks have a real person to talk to at night. Paulino did an fast and excellent job replacing my broken spring.
- Bob Morgan
Product:
Service Technician Team: Paulino M
Los Gatos, CA
The professional showed up within the 4-hour window. He went through a though check of every component of the system. He explained very clearly what components needed to be replaced. Then he used a pad connected to the office via internet to give me a quote. He completed installing a new opener and replaced all defected components within three hours. A invoice was sent to me after a few minutes to my email. The system works great! This is the second time we used Precision. The office answered the Hone calls promptly. Very professional!
- Danny Yeung
Product:
Los Gatos, CA
Nice service and fast, Jerry did great job on our garage door repair!
- Yanping Ju
Los Gatos, CA
We were in a bind - our garage door had failed with the cars inside - on a Sunday. One call to Precision and they had a technician out on a Sunday morning. Sheridan was terrific. Fast, efficient, and on time. I am delighted and would definitely recommend Precision
- Richard Goldberg
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
I chose Precision Door Service from an Internet search. I knew nothing about the company except from the representative that came to my house. The serviceman was outstanding! His knowledge and experience was obvious from the discussion we had. His respect and care for my property instilled my confidence. Tony Ramirez went above and beyond my expectations.
- Ann Weber