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about Precision Garage Door in:
Santa Clara, CA
Precision Garage Door of San Josehas received 67 reviews, averaging 4.75 Stars:
Santa Clara, CA
Santa Clara, CA
Appreciate the service
- Steve Spagnola
Product:
Santa Clara, CA
I first heard of Precision Garage Door on a catchy TV commercial. I checked out the reviews and decided to give them a shot. Awesome service! Made a call Monday morning and a technician (Ian) came out in less than 2 hours! He did a full inspection, replaced my springs, and fixed my sagging door. He was very professional and kept me in the loop of any findings. Definitely recommended!
- Cliff C.
Product:
Santa Clara, CA
We have a VERY old garage door that has been pretty reliable. Unfortunately, one of the sensors was damaged when some work was being done and the door would not close automatically. We found Precision Garage Door Service via Yelp. Beginning with our initial phone call, our needs were met, and even exceeded, by your staff. Laken answered our call and scheduled us for the following day. Mario and John were our technicians. They arrived within the stated timeframe and got right to work accessing the issue. The sensor was indeed the main problem. After talking with Mario we decided to also replace some of the rollers. He explained how the system works in a way that was easy to understand, but not condescending, which I appreciated. They worked extremely efficiently and quickly. I would definitely not hesitate to contact them in the future for any issues that arise.
- Monique Pasquinelli
Santa Clara, CA
Excelent service !
- William Nevarez
Product:
Santa Clara, CA
Service was great, repairs were explained and it was all done in a timely way. I have used your company in the past and I will continue to use precision door in the future. Thank you for the wonderful service.
- Peggy Steele
Santa Clara, CA
I am very happy with the service. Joel worked far into the night to get my garage open and car rescued. Will definitely use your company again for any other garage door issues.
- Janine Burrier
Santa Clara, CA
Friendly service. Door is working great.
- Edwin Evans
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Santa Clara, CA
Excellent service Quick response Work done in a timely manner
- A Hyder
Santa Clara, CA
Instant response, reliable and friendly service. I’m so excited about mpg repair!
- Debbie Dempsey
Product:
Service Technician Team: Joel Jaimez
Santa Clara, CA
xclnt job!
- John Sumares
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Santa Clara, CA
Be aware of their service charge. They said $35 beforehand, but it's actually $69.95. My door is too old to install an opener, and they charged me $69.95 after a few minutes of inspection.
- W Wang
Hello, I'm sorry to hear about your customer experience. We like to have happy customers. I called and left you a VM yesterday as I'd like to make things right and help you with the service fee you paid. When you have a chance, please call 510-785-9195 and ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door
Thanks for the quick reply! We may have misunderstood the right service charge beforehand but appreciate for refunding back the service charge!
Santa Clara, CA
Paul did a great job! I had not had maintenance done in a few years so that was completed. Plus, I wanted a new opener with battery backup. Now, when door opens and closes, it’s so quiet!
- Josie Kato
Product:
Service Technician Team: Paulino M
Santa Clara, CA
Phillip did a great job in fixing my garage door problems. He gave me a few options and explained them thoroughly. His execution was quick and accurate, and my garage door is working great and extremely quiet now. I recommend this company to everyone.
- Tom Schworetzky
Santa Clara, CA
Great job! Good customer service. Helpful serviceman. Repair done quickly and looks great!
- Brenda Gips
Product:
Santa Clara, CA
Paul called to let us know when he was still at another job, and then updated us where he was on the way. Once he diagnosed the problem he explained everything and outlined our options. The work was done quickly. Happy to have such professional service.
- Kelly Moran
Santa Clara, CA
This is our second time using the services of Precision Door service. Like the first time, I was completely satisfied with the service. I found Technician Jerry Parker very knowledgeable about the workings of garage doors. His tips on taking care of the garage door, including lubrication, were well received and will be applied. The door works like new now. Thank you Jerry for the great job and thank you Precision Door Service for Jerry as your representative. He is an example of the fine service you provide. Mia and Bill
- Mia Wang
Santa Clara, CA
Mr Mejia was very professional and friendly gave me different options from repair and completed the job quickly and safely. Thank you for a great job
- Terry Holopirek
Product:
Service Technician Team: Paulino M
Santa Clara, CA
My garage door was fixed on the same day when worker came to my home. He had all necessary equipment to get the job done. Now that’s precision and I loved worker’s expertise.
- Betty Cintas
Santa Clara, CA
I called Precision and scheduled an appointment for my garage door which was operating sluggish. Technician came on time and told me I needed all the hardware on my door needed to be replaced or have a new door installed. I asked the Precision technician if the door springs could be wound up a bit more to help out the door in the opening mode. The technician declined. The cost of the door hardware replacement was $1600.00 and a new door was $3200.00. After sleeping on this garage door issue, I called another business, which I've used before to take a look at my door. They came, wound both door springs, lubricated the screw drive shaft and the screw carrier/rails. The garage door opened and closed like new!
- Steven Furuta
Santa Clara, CA
The Five star rating is for Mario. He did a great job at getting my garage door working again. Pretty much the whole assembly was broken and he replaced almost everything. It was a little over $1700. The price was much higher than I expected and I wish that I had called around a bit more because now I will always wonder if I was overcharged or not. It just seemed like a tremendous amount of money, but I didn't do enough homework to know what to expect either. I am happy for the 5 year warranty on it though. It is a big chunk of money but will be guaranteed to work for at least 5 years. Mario was very thorough, on time, explained everything in language I could understand, and he showed me all the broken pieces so I know that they were definitely bad, and he gave me a surge protector and a new keypad entry for no charge he said.
- Diane Mariant
Product:
Santa Clara, CA
I thought it was fine service. Paul Brinkman arrived on time, gave different options, performed work himself. gave us instructions on how to use and finally cleaned up all debris.
- Frank Ammon
Santa Clara, CA
short story: If there was negative 5 stars I would use that: I had rather unusual design and I shared that when calling up for the service. They confirmed that side mounted garage door motors had been seen before and are not a problem at all. I needed to fix broken spring. - The technician was on-time and initially friendly. Thats where the good things end, - The technician offered three options for my review: - Option 1: $1006 includes replacement of 2 springs, pulleys, and cables - Option 2: $1357 (if I remember right) would inllude something else - Option 3: $1536 (if I remember right) would include some more stuff I invite you to call around and figure out if these are fair prices to resolve broken garage spring problem. Then the technician went on to criticize the size and gage of the hinges. then we went on to criticize the location and installation of the motor. The motor was there for more then 20 years and was just fine, by the way. After briefly trying to disassemble the mechanism that connects motor to the bar, he said that it takes too much time. Unless I pay for anther one hour, he would leave. At that point I got no choice. Apparently, the charge of almost $400 for replacing 2 springs are not enough to cover additional 10 minutes to do the job right. I give you a couple more facts that will help you to decide the quality of work: = The technician tried to force the bolt with messed up thread in.. I had to ask for a new bolt,. = The motor is connected to the bar via a toothwheel and bicycle chain. The technician used a screwdriver and hammer to knock the chain off the toothwheel. That is a sure way to destroy the chain and mess up the toothwheel. Now you have similar info as I wish I had before inviting the tech. Net out: Good part: The garage door opens now. It also closes. It was done in one day, so I only had to take off once. It was $535,. Ugly part: Watching the chain being kicked with the screwdriver and bolts with stripped thread forced in makes me sick to the core. I am very concerned that these will cause a long term damage. also, I dont think the technician sprayed joints/cables with Lithium grease to avoid their damage. That is typically done,. Now we do not have urgency, so I have time to reach to my friends and find a garage door tech who is actually carefull and thourough. It will probably cost me another $500 to undo the damage and verify that the bolts are threaded in right, parts are not damaged,... I am ok with doing that. I dont think this review will end up being published, so I will copy it to yelp
- Alex Rivlin
Santa Clara, CA
For a Prompt, Friendly and Professional Service please contact Precision Door Service.
- Masood Siddiqui
Product:
Service Technician Team: Paulino M
Santa Clara, CA
Great job. Happy with the service
- Gary Kinoshita
Product:
Santa Clara, CA
Garage door stopped working Sat. night and was very pleased to see that Precision worked on Sunday at no additional charge. Alex was our repair person. He was efficient, told us exactly what needed to be repaired and went to work to fix it. I was very pleased with his work.
- Carrol Andrews
Santa Clara, CA
Good service but unreasonable price, especially for cables. They take 15 minutes to install and cost me $386. Parts maybe cost $12 each. Not happy with that. After my repair I checked average prices and my bill was right at the very top. I learned my lesson. Shop around.
- John Teichman
Product:
Santa Clara, CA
Sheridan was marvelous. He diagnosed the problem (including the ones created by attempts of non pros) Fixed it immediately and provided additional info
- Regina Harris
Santa Clara, CA
Job well done! Mike R did an excellent job! Very professionally done! I would recommend precision to all my Neibor’s!
- A Hyder
Santa Clara, CA
Brendon Brooks inspected the garage door and showed me how the 25-year old door was beginning to fail in its rolling mechanism. He replaced all worn-out parts, and I am glad I had it done. Excellent work.
- Peter Rosenblad
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Tech was on time, friendly, and more knowledgeable than me...Walla door Wonderful!!!!
- Doug Harney