Review:

Pat called and asked specifically what the problem was. After I explained there was a clicking noise and the door wouldn’t go up or down he said “sounds like a sensor issue” and asked that I check to make sure they were clear. I found a Tarp had fallen and was blocking one of the sensors. Moved the Tarp and it worked. I Highly Recommend Precision, Especially Pat.

Review:

Excellent service. Mario was very knowledgeable and courteous, thanks for his excellent service.

Review:

I am extremely happy with my new garage door purchase from Precision Door Service. From the call to set up the appointment, to the new service consultant to installation, 100% professional service. It took me a few weeks to finally place my order as I wanted to get a few other quotes. I found that Precision was at least as lower than Home Depot and I was dealing with Professionals. I shouldn't have waited so long, Precision was the best price by far. When I finally placed my order, it took a few weeks to set up the install. The installer was scheduled for 10 am and called me at 9:15 that morning and arrived a few minutes early as promised. He got right to work and completely upgraded my garage door from a creaking scary monstrosity to a smooth running, digitally connected battery backed dream! Warning: once you get a new smooth garage door from Precision, you will have to clean your garage! It is now a place you want to hang out in and my only thoughts was WHY DID I WAIT! It does take a little time ( I was quoted 5 hour install and it took a few minutes less) BUT WORTH IT! Love this company, happy and satisfied with the results and am positive should anything go wrong, I will have them back out right away. VERY IMPRESSED.. Thanks TEAM Precision!

Review:

Precision door came early, did a great job, and were gone before I knew it. The installer was Gabriel. He explained everything, was not a hard sell, and professionally installed my new motor. I appreciate good service and received it from Precision door.

Review:

We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.

Review:

Jerry was professional, throrough and precise. Thank you

Review:

Josh did and excellent job of repairing our garage door. His custom service was the best. He explained all our options, did not push us to buy but helped us make our own decisions. I highly recommend Precision to anyone who needs help with garage doors and will definitely use them again for any future needs. One of the best run companies I have come across.

Review:

Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.

Review:

Our technician Paul Brinkman did a great job with our broken garage door. He was on time, efficient and spent 3 hours repairing it to a new door. Spent time telling us what broke and how he could repair it. I would recommend Precision Door and our technician.

Review:

Excellent, excellent service. Your technicians are the best! Service is always fast, clean and efficient. Thanks!

Review:

Excellent service by Jerry. Repair details were explained and workmanship was high quality.

Review:

The spring on our garage door broke on Saturday morning. I called precision and they had a man out to fix it by 3:00pm. Jerry explained everything to us and did a great job. We would recommend Jerry and Precision Door to all. We did upgrade our opener. It was so old you couldn’t get parts for it anymore. The door works like a charm. Very quiet and much safer. Thank you Jerry aNd Precision Door for working on the weekend.

Review:

Lots of good information about maintenance, speedy repair, polite and was very helpful

Review:

Great job. Happy with the service

Review:

Phillip is very professional in replacing the springs and motor for our garage door. He explained all details for us to understand the parts required for repair and maintenance needs. He is friendly and patient in answering all questions. We're very satisfied with his service. We will continue to use Precision for on-going maintenance.

Review:

Alex came out same day, worked til 11pm to repair my door which would not open. Appreciate even though a late start in the evening, he still came and completed the job. thanks

Review:

Garage door stopped working Sat. night and was very pleased to see that Precision worked on Sunday at no additional charge. Alex was our repair person. He was efficient, told us exactly what needed to be repaired and went to work to fix it. I was very pleased with his work.

Review:

On 12/10/19, Mike, of Precision Door Service of San, Jose did a fantastic job of installing a new garage door motor. He came in a timely fashion and did the installation very quickly and efficiently. He was also friendly and carefully explained how the new setup differed from our old one; of course remembering to give us 2 new remote controls for the door. As I said before, a wonderful job.

Review:

Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.

Review:

the service & repair went well. Jerry was courteous & helpful

Review:

I just got home from work and rather late, but would like to sent you a review tomorrow. Very impressed on your tech keeping me posted on arrival time and work he performed. Also your office staff she found me an opening today much appreciated. Love the equipment installed. The noise has been reduced when opening the garage door. Thank You in order from all the Hernandez family. Frank V. Hernandez

Review:

One of the best service and repair companies I have ever dealt with in San Jose, CA. Jess, in dispatch was great, but Sheridan, the technician sent to my home was the greatest!! Have posted contact information next to my opener button. Will surely recommend "Precision Door Service"

Review:

Alex did a great job and the door works just like new.

Review:

This was the first time calling Precision Garage Door for service. I'm so glad I did! Mike R. was on time. Very knowledgeable, he took the time to explain how the garage door senior is suppose to work. Mike diagnosed the problem within a minute or two. He had new parts inside his truck and went to right to work. Thank YOU Mike!!

Review:

On Monday, December 2, 2019, I had the opportunity to have service done on my garage remote by one of your service technician, Jerry. I would like to let you know the service I received was outstanding. He took time to explain what was done to get my remote operating again. He completed the work as if it belonged to him. I was very pleased with his service and when I call this company again, I would like him to come out. I have had two outstanding service technicians that have service my door, Josh and now Jerry. Thank you for allowing me to share these words of appreciation. Paulette Little

Review:

Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.

Review:

Very good service and quick respond time. Tech was very friendly and fast.

Review:

Our garage door spring broke the day after Thanksgiving. I chose to call Precision Door service based on Excellent reviews and rating on Google and they truly delivered. I got a next day appointment on a holiday weekend in spite of rain and cold, windy weather. Brandon arrived on time after his earlier call and diagnosed the problem immediately and also pointed out that rollers, drums and several bearings were worn out (they were 30+ years old which came with the door). He went over the options and we chose to get them replaced instead of a new door. The job was done very efficiently and professionally. Our garage door is now very quiet and smooth like a new one and we saved a bunch of money. Thanks for an outstanding service. Highly recommended.

Review:

Sheridan and Erik did a great job - showed up on time, explained the issue, and fixed it quick. Would call on them again for sure.

Review:

My garage door Torsion Spring broke in 2004, I called Precision Garage Door to replace it. It was broken yesterday and I called again, immediately they send Mario to replace it again with 50% service call discount. Mario did an fantastic job in 1 hour and I only need to pay he labor cost of replacing the spring, as it was under 10 years warranty.