Review:

Precision's technician did an excellent job at very short notice. I would certainly have them again and so would the members of my neighborhood who recommended Precision to me.

Review:

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!

Review:

Jerry Parker was my service man. He did an excellent job and was wonderful in explaining what needed to be done. If I need additional help in the future, I would like to have him be the one to come back to my house. I give your company a five star review.

Review:

This is a follow-up to my last review . Pat Prendergast contacted me to discuss my negative review of Precision Door. He was genuinely concerned about the service I received & wanted to make it right by me. We discussed the situation & came to a conclusion which exceeded my expectations. Pat’s immediate response, understanding & quick resolution has caused me to regret my initial review. I will refer anyone I know interested in Garage door work or replacement to Precision Door with confidence ! Sincerely , Craig Pollak

Mr. Pollak, I am glad we had a chance to speak. Sorry for the confusion. Happy to that you are now completely satisfied. Your door should work great for a long time! It is our pleasure to serve you.

Review:

Thank you for a job well done! An exciting early morning for us- upon my husband‘s departure for work shortly before 7 AM, the garage door popped out of it‘s guide rails and tore some of the brackets away from the garage frame, twisted the rails and making for a lop-sided hanging door that would no longer budge nor close. Needless to say, unsettling if you can’t lock or leave your home! By 7:30AM I had made the appointment with Priscilla for same day service. Gabriel, our technician, called ahead and showed up as promised, assessed the damage ( one of the sorings had broken and caused things to jump out of the rails). The technician gave me 2 options, afterwhich he proceeded to replace the broken spring(s) , center bearing etc. Before noon our garage door was back to functioning as it should, including it’s glass panels still intact and in place, all joints and the main track freshly lubed as well as the alarm system still talking to the base.... Appreciated the clear options, the dialogue on eye level and not being up-sold something we did not need or budget for! Way to go- can only recommend the company and Gabriel was spot on, knowledgeable and courteous- MUCH OBLIGED!

Review:

Jerry Parker is very professional. He is quick and knows what is doing.

Review:

Mike was on time, very sweet and respectful. He was clean and neat. Very Professional. Mike repaired my door ASAP. It was refreshing to have such great service people. Thanks Mike

Review:

Excellent work, good price, done when promised.

Review:

Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you

Review:

The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.

Review:

Ken arrived within the specified time window - he was very polite and courteous. He replaced both torsion springs in our Martin up and over garage door and adjusted the tension to balance the door. It took much less time than I thought it would and he was careful, tidy and, most of all, very professional. Highly recommended.

Review:

The technician you sent over was very personable and knowledgeable. He quickly diagnosed the problem and had it fixed in ten minutes. We truly appreciated his efforts. We hope we don't need to call you soon, but if we do, we certainly will call you again. Thank you so much! Yours truly, Nancy Ashizawa

Review:

Mario and Blake were professional and explained my options to me. I called at 10 am and they were here by noon.

Review:

We found Precision in the phone book and we were happy with the friendly service and skill of Blake.

Review:

Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.

Review:

The service given by this company was outstanding, they stand head and shoulders above the competition in San Jose.

Review:

The technician was prompt and professional as well as pleasant!! He went about his work efficiently and explained what he was doing...I felt extremely relieved and was very satisfied with the service delivered. I recommended Precision Garage Door Service to a friend...thank you!!

Review:

Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.

Review:

Great service! From the initial phone call to schedule, the installation of our new opener, remotes, and key pad, our service tech Gabriel couldn’t have done a better job. Courteous, informative and always professional! Very happy we called Precision Doors-San Jose. Thank you all.

Review:

Prior to selecting your company, we had 3 other garage door operators work on our past problems. Took a chance with Precision based on the Diamond Certified Directory and we never regretted it. Your Technician Gabriel needs to be complimented for immediately correcting the problem and spending time explaining the mechanics of the garage door. We're glad to discover a great company & will not hesitate to use & recommend your service to others. Our rating -- 5 Stars! Keep Gabriel in the San Jose Area!

Review:

5 star rating excellent service by your technician he came early and promptly, performed the repair and was very precise and honest about everything. So happy I found your company

Review:

New motor and rollers along with keypad.

Review:

Mario, ur technician is a nice guy. He did try to work with us in very professional manner. Thanks Muni Aggarwal

Review:

Tech was Mario Monica. Was polite. He gave diagnosis & worked fast & efficiently. Same day service is prized. Yes, I would employ them again.

Review:

This was a referral and I am so pleased. Blake came out the same afternoon that I called, put in a new motor, I added two additional remotes, and it was all done in a bit more than an hour. I will definitely refer anyone to this company, and hope they are fortunate enough to have Blake come out!!

Review:

Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....

Review:

I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!

Review:

The repair was done with highest satisfaction. I would give a 5 star rating. Blake ideas very courteous and friendly. He was an experts in this field. Good worker to have in the company

Review:

I called to have my garage door open. Unfortunately, the next availability was for the following day. My technician was Blake Zuniga. When he arrived in my home, he was very kind and friendly. He assessed my garage door. He gave me some options and asked which one I would like to do. Since, the company does not carry Wayne Dalton brand, Blake provided me some other brands they the company provides. Since getting a whole new garage was costly, he made every effort to repair my garage as best as he can. He took his time and was very patient. At the end of his work, I was more than satisfied with his repair. I highly recommend Blake and this company to everyone! Thank you...

Review:

I called Precision to replace our garage door opener. Set up an appointment for Saturday. Gabriel called to let us know he is about 20-30 out. He arrived a little sooner, he showed up in uniform and a marked truck. He was very polite and efficient. Once installed he went over everything with us. He answered all of our questions. We will for sure use them again. thank you Gabriel for your excellent service. Mario and Shelly