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Read what people are saying
about Precision Garage Door in:

Santa Cruz County, CA

Precision Garage Door of San Jose
has received 143 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, efficient and friendly service from Jerry Parker. Very knowledgeable and informative. He was on time and we were happily surprised that he could do the repairs right then and there. We will recommend Jerry and Precision to our friends and family.
Tom Finnigan
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Door Service installed our second garage door 5 years ago. They were very professional and personable. We had no problem with the door till early this morning. I had trouble opening the garage door and had to disengage it. They immediately booked a service in a same day. But it ended up nothing was wrong with the door but some insect blocked a sensor. We appreciated our service man, Jonathan coming all the way just to find a little spider in the sensor. THANK YOU!
Yuko Hook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Philip was courteous, friendly, and above all, professional. He made the needed repairs and tests. He went beyond the minimum by installing a larger wire to handle the digital signals and he secured the control pad on the wall. I would like to have his service again some time. Also the office was easy to schedule the work.
Richard Hawley
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company to deal with. Same day service and the problem was quickly fixed. I will recommend this company to friends.
Ken Gorman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip Nguyen was very professional and did a great work repairing our garage door. He fixed everything that needed to get fixed in about an hour. After he was done with the repairs he took the time to go over with me to make sure everything was properly working. He gave me some tips about the regular maintenance to the garage door to extend the life of it. Price was fair and he did an excellent job. We are 100% satisfied with the services. This is the second time we have use the services of Precision Door Service and I recommend them 100%.
Marco Martinez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician did an excellent job and took his time to explain all that he did. He represented Precision Door perfectly. He was kind, efficient and knowledgeable!
Dan Robbins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and thorough service, our tech was scheduled to arrive in the afternoon, same day. We received a call notifying that he may be able to arrive a little early. Received another call shortly after saying it'll be a little bit later due to being rerouted, many techs won't even bother to notify you they'll just show up late. Arrived on site, gave an opinion on what was required to complete the job as expected, discussed additional options to improve the performance of the system. Not a quick and easy job due to the the door being installed poorly by the prior techs, but it was dialed in and running smooth before you knew it on a Sunday afternoon. Thx
James Harris
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent job installing our new garage door opener and springs. My husband, who is a very detail-oriented engineer, was impressed with Jerry's technical knowledge and the careful, aligned way he did the wiring.
Kathryn Kay
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awful service. You're a price gouging company.
Glenn Weyhausen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
Karen Rice
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
Mary Selby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
Kevin Flowers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!
Patricia
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called and said he was on the way. He arrived on time. After his examination, he explained my options to me thoroughly and in a way a novice could understand. After I made my decision, he proceeded with the project which was a complete garage door opener replacement. He worked steadily until the completion of the project. He took the time to explain how the new system worked and walked me through it all. I am completely happy with the product and all his work. I highly recommend his company and him to anyone needing any work in this area. Steve Hartness
Steve Hartness
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
Mark Jaffee
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.
Bob Lange
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.
Cyrus Mozayan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars. Great service, speedy, professional, smart. Thanks
Jean W. (don't use full name or city. Thanks.)
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
John Andrich
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
Greg Cummings
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
Jan Wolf
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
Lynne Nichols
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
Suzan Gurga
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike did a great job. Very efficient
Suzette Dohrmann
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
Steve Burke
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was early, did a nice clean job, the door works perfectly right now
Benjamin Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.
Mark Ferreri
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!
Anonymous
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
Jim Northcutt
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you
Windy Ash
Service Provided:
Garage Door Repair
Product:
Springs
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