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Read what people are saying
about Precision Garage Door in:

Santa Cruz County, CA

Precision Garage Door of San Jose
has received 129 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
Mark Jaffee
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.
Bob Lange
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.
Cyrus Mozayan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars. Great service, speedy, professional, smart. Thanks
Jean W. (don't use full name or city. Thanks.)
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
John Andrich
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
Greg Cummings
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
Jan Wolf
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
Lynne Nichols
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
Suzan Gurga
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike did a great job. Very efficient
Suzette Dohrmann
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
Steve Burke
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was early, did a nice clean job, the door works perfectly right now
Benjamin Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.
Mark Ferreri
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!
Anonymous
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
Jim Northcutt
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you
Windy Ash
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
Paul Chandler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We found Precision in the phone book and we were happy with the friendly service and skill of Blake.
Stan Mcmahan
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
Constance Hatfield
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.
Rama Khalsa
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New motor and rollers along with keypad.
Bob Stevens
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....
Tom Dawson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
Freddie Hanson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prior experience with company, originally found through mailer
Jill Mancini
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !
Jim in Santa Cruz
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.
Peter Mueller-wille
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dale was excellent. He explained everything to me in a clear, understandable way. He did a fabulous job fixing all the problems. My garage door works so smoothly now. This is the second time I have used your company. Very happy with the results both times. Thank you.
Marsha Brandt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door did not fully open. I could not get my truck into my garage. The motor was raised and new rails were put in. I am very pleased with the modified installation. I can now get my truck into the garage.
David Emrick
A Response from: Pat Prendergast

David, Thank you. Our technicians are well trained and so can fix almost anything they encounter within reason. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service
Paul and Carol Cabanlit
A Response from: Pat Prendergast

Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional and courteous. He did a great job in repairing my garage door. I would recommend Precision Door Service to my neighbors and friends.
Mike Holmgren
Service Provided:
Garage Door Repair
Product:
Garage Doors
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