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about Precision Garage Door in:
Santa Cruz County, CA
Precision Garage Door of San Josehas received 162 reviews, averaging 4.85 Stars:
Felton, CA
Aptos, CA
An excellent experience overall. When our garage door crashed down on a Saturday we thought our cars might be trapped inside over the weekend. However our immediate telephone contact led to a same-day appointment. The serviceman (Joel) arrived on time and quickly completed a comprehensive repair. He explained our need, gave an acceptable estimate, and kept us fully informed as he proceeded. By the time he departed, we thought of him as friend. Full marks, all round.
- Rodney Shaw
Santa Cruz, CA
Technician was polite and professional Prompt service, same day.
- Christine Reimann
Capitola, CA
Was given estimate for 3/4 hp heavy duty opener installed. Guy from S.J. gave me price of 1499.00. Sounds like bait and switch.
- Dennis Erickson
Aptos, CA
Mr. Brinkman was personable, professionable and well equiped for thw issues on our old wooden garage door and it's 1980's opener. Within minutes he had assessed the problems, made some adjustments and other recommended services we would need in the future. After living with our problem for many years, we were very happy with his work. We recommend Precision's services to anyone who wants professional knowledge, experience and courtesy.
- David Franklin
Aptos, CA
Very friendly and knowledgeable! I look forward to using these guys again.
- S Somers
Aptos, CA
Paul was great. He explained everything about the new set up. He was quick and vorteius.
- Diane Orourke
Ben Lomond, CA
I chatted online with Holly Y at Precision on the Friday afternoon before Memorial Day weekend about my garage door's antics and the need to have a pro check it out. Holly offered a time slot for the next morning, a Saturday, which wasn't convenient for me. I thought my next opportunity would be Tuesday after the long weekend, but Holly said she could have a technician come out on Sunday morning. I was very (pleasantly) surprised to have a tech come out on a Sunday! Sunday morning Mario Mojica, the technician, called about a half hour before he arrived to make sure that would be a convenient time. Mario was professional and courteous and fixed the problem easily and quickly. I definitely recommend Precision to anyone whose garage door needs attention.
- Steven Guiney
Scotts Valley, CA
Great job getting out here the same day as I called this in! And thank you for sending Paul Brinkman. He was a pleasure to work with. He's professional, friendly, and very knowledgeable about his products and service.
- Michael O'Connor
Aptos, CA
Technician was courteous but trying to sell me snake oil????. Told me that my bearings need replacement because of my failed spring. That's BS. Coated springs? Another upcharge! Oh, my rollers are bad, really? And my opener is old and needs to be looked at? What a croc! $950 estimate for a broken spring? You are out of your f....g mind. Had to pay $70 for telling me this crap? I want my money refunded or I will let Social Media know about your unethical tactics. BTW, had the spring replaced today, $300????.
- Horst Raisch
Santa Cruz, CA
Mario was great.
- Don Jacobs
Product:
Service Technician Team: Mario Mojica
Scotts Valley, CA
Ismael Lopez came when expected after a notifying phone call. He explained and showed me the needed repairs. He completed them in the time expected and also replaced one failing keypad and fixed the second. He provided us with an additional remote and connected all systems to they worked. We are very pleased with Precision Overhead Garage Door Service.
- Bill Schraft and Margaret Schraft
Product:
Aptos, CA
Good job. Luis very professional.
- Christine Capen-frederick
Santa Cruz, CA
Prompt, efficient visit and correction of problem.
- James Poth
Aptos, CA
I am very impressed with your company. From the receptionist who answers the phone, to the technicians who respond to preform the service. Prompt, professional and courteous. The repairs are quoted before any work is done. Very, very happy with the speedy response as well. I would recommend your company to any of my friends or neighbors.
- John Spagnola
Service Provided:
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Service Technician Team: Paul Brinkman
Scotts Valley, CA
Prompt, professional, competent. I've been doing business here for many years and won't go anywhere else.
- Kevin Delgadillo
Product:
Soquel, CA
We were blown away by the excellent service and product we received from Precision. Mike, who provided our estimate and sale, was extremely knowledgeable and straightforward with everything. Luigi, who installed our door, was professional, thorough and efficient. All communication regarding scheduling and payment was smooth. We LOVE our new door and it has exceeded any expectations we had. Highly recommend Precision!
- Jess C.
Capitola, CA
I had a new garage door opener installed and had all the rollers replaced on the door. I also had a keypad installed outside my garage as well. The installation was excellent and the door now opens and closes nice and quiet. Excellent service.
- Darrell Lewis
Product:
Scotts Valley, CA
The repairmen showed up on time and were Very Professional during their entire visit. I was given 2 job quotes before they started the job. My garage door has never sounded so smooth and I am Very Happy with the job, Thank You Very Much.
- Ferd Bergholz
Capitola, CA
Very professional, efficient and friendly service from Jerry Parker. Very knowledgeable and informative. He was on time and we were happily surprised that he could do the repairs right then and there. We will recommend Jerry and Precision to our friends and family.
- Tom Finnigan
Santa Cruz, CA
The Precision Door Service installed our second garage door 5 years ago. They were very professional and personable. We had no problem with the door till early this morning. I had trouble opening the garage door and had to disengage it. They immediately booked a service in a same day. But it ended up nothing was wrong with the door but some insect blocked a sensor. We appreciated our service man, Jonathan coming all the way just to find a little spider in the sensor. THANK YOU!
- Yuko Hook
Aptos, CA
Philip was courteous, friendly, and above all, professional. He made the needed repairs and tests. He went beyond the minimum by installing a larger wire to handle the digital signals and he secured the control pad on the wall. I would like to have his service again some time. Also the office was easy to schedule the work.
- Richard Hawley
Ben Lomond, CA
Great company to deal with. Same day service and the problem was quickly fixed. I will recommend this company to friends.
- Ken Gorman
Santa Cruz, CA
Phillip Nguyen was very professional and did a great work repairing our garage door. He fixed everything that needed to get fixed in about an hour. After he was done with the repairs he took the time to go over with me to make sure everything was properly working. He gave me some tips about the regular maintenance to the garage door to extend the life of it. Price was fair and he did an excellent job. We are 100% satisfied with the services. This is the second time we have use the services of Precision Door Service and I recommend them 100%.
- Marco Martinez
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Scotts Valley, CA
Technician did an excellent job and took his time to explain all that he did. He represented Precision Door perfectly. He was kind, efficient and knowledgeable!
- Dan Robbins
Santa Cruz, CA
Very professional and thorough service, our tech was scheduled to arrive in the afternoon, same day. We received a call notifying that he may be able to arrive a little early. Received another call shortly after saying it'll be a little bit later due to being rerouted, many techs won't even bother to notify you they'll just show up late. Arrived on site, gave an opinion on what was required to complete the job as expected, discussed additional options to improve the performance of the system. Not a quick and easy job due to the the door being installed poorly by the prior techs, but it was dialed in and running smooth before you knew it on a Sunday afternoon. Thx
- James Harris
Product:
Scotts Valley, CA
Jerry did an excellent job installing our new garage door opener and springs. My husband, who is a very detail-oriented engineer, was impressed with Jerry's technical knowledge and the careful, aligned way he did the wiring.
- Kathryn Kay
Product:
Aptos, CA
Awful service. You're a price gouging company.
- Glenn Weyhausen
Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Tony was great - On time and very efficient. He explained everything that was needed and being done. Although your material prices seem to include labor (no labor charged). they are many times the listed prices for the same parts elsewhere. Overall, not a good "bang for the buck"
- Ken