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Read what people are saying
about Precision Garage Door in:

Santa Cruz County, CA

Precision Garage Door of San Jose
has received 115 reviews, averaging 4.90 Stars:
Review:

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
Jim Northcutt
Service Provided:
Garage Door Opener Repair
Review:

Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you
Windy Ash
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
Paul Chandler
Service Provided:
Broken Garage Door Spring Repair
Review:

We found Precision in the phone book and we were happy with the friendly service and skill of Blake.
Stan Mcmahan
Service Provided:
Broken Garage Door Spring Repair
Review:

Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
Constance Hatfield
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.
Rama Khalsa
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

New motor and rollers along with keypad.
Bob Stevens
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....
Tom Dawson
Service Provided:
Garage Door Repair
Review:

I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
Freddie Hanson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prior experience with company, originally found through mailer
Jill Mancini
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !
Jim in Santa Cruz
Service Provided:
Garage Door Opener Repair
Review:

Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.
Peter Mueller-wille
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Dale was excellent. He explained everything to me in a clear, understandable way. He did a fabulous job fixing all the problems. My garage door works so smoothly now. This is the second time I have used your company. Very happy with the results both times. Thank you.
Marsha Brandt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My garage door did not fully open. I could not get my truck into my garage. The motor was raised and new rails were put in. I am very pleased with the modified installation. I can now get my truck into the garage.
David Emrick
A Response from: Pat Prendergast

David, Thank you. Our technicians are well trained and so can fix almost anything they encounter within reason. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service
Paul and Carol Cabanlit
A Response from: Pat Prendergast

Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician was very professional and courteous. He did a great job in repairing my garage door. I would recommend Precision Door Service to my neighbors and friends.
Mike Holmgren
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

What a great guy. The technician was so friendly, courteous and competent in the repair of my garage door! I sure wish all repairmen were like that. Thank you Precision Door Service for a job well done.
Charlie Welch
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was thoroughly impressed with the repair done by the technician. He knew exactly what was wrong, had all of the parts on hand and repaired my garage door quickly. I highly recommend Precision Door Service!
Nancy New
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Precision Door Service was prompt and courteous when we called. They did not push us for emergency repair, instead we asked if it was an option. They were able to send a technician out within a couple hours, phone ahead notification was timely and the service was excellent. Paulino walked us through the entire process and made suggestions, there was no agenda. Very impressed with the technicians knowledge of the mechanics of our overhead garage door.
Kevin Muir
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The technician was very patient in explaining and answering all my questions and concerns regarding the repair of my garage door. He was very clear and concise about explaining the process, very service oriented experience. Good service, good prices.
Hope Morgan
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Wow! This was a 5 star excellent installation! The installer was on time, very professional, cordial and knew his job. The new garage door looks more perfect than I had ever expected! I definitely received 5 star service and will recommend Precision Door Service to all my neighbors and friends.
Diane Stapes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service was amazing. Cory was efficient and had great customer service. I would definitely use Precision again - especially if Cory was the technician.
Linda
A Response from: Pat Prendergast

Linda, You are "amazing". Taking your valuable time to review our garage door service. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

The technician was courteous and replaced my garage door springs in no time at all. I would surely recommend Precision Door Services to family and friends.
Jose A.
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Great Service! The technician produced high quality work while replacing my garage door springs. He also did a superb job on cleaning up after the job was completed. I will certainly recommend Precision Door Service to friends and family.
Ron Schmitt
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Call
Judy Nielsen
Service Provided:
Garage Door Repair
Review:

Call
Judy Hansen
Service Provided:
Garage Door Opener Repair
Review:

Cory arrived on time and got our garage door up and running again. He was great and a pleasure to deal with. Thank you Cory now our garage door and home look amazing! thank you.
Keith Spellman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick response and very helpful. Excellent service, Cory did a wonderful job! He was able to get my garage door to function the way it supposed to. Now our garage door runs smoother then it did before.
R. Rigel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great customer service! We would highly recommend Precision Door Services and Aramis! He replaced my broken springs and now my garage door runs smoother then it did before! Thank you Precision Door Services.
David Esperanza
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike arrived on time and got my springs replaced in little to no time. When he arrived he made sure to double check everything. He was able to replaced my springs quickly and without any problems. Thank you for being an awesome tech. We would highly recommend Precision Door Services to our friends and family.
Robert Diciano
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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