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about Precision Garage Door in:
Mountain View, CA
Precision Garage Door of San Josehas received 63 reviews, averaging 4.83 Stars:
Mountain View, CA
Product:
Service Technician Team: Kevin Valladares
Mountain View, CA
Paul was knowledgeable and knew what the problem was and able to fix it. He did a Gr-8 job.
- Yukio Yoskiowa
Mountain View, CA
We have been Precision Door a customer since 2000 which included two new garage doors - the 1st was to replace the original on the house, new door opener, and maintenance as needed. We have been 5 Star customers from then to today when they come out to replace the door opener. The products are superior, the installlers/service technicians are knowledgeable and professional. They arrive on time, the work is completed in timely manner. When on occasion we have interacted with the ofice staff they have been great too. Whether we have needed their services on a scheduled or emergency basis - they have been there for us.We have recommended Precision to our friends and neighbors, and will never use anyone else!
- Paul Petersen
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Service Technician Team: Alex Santizo
Mountain View, CA
Excellent service! We called and got a same-day appointment. Antonio came out and was timely, polite, and did excellent work - he did not try to oversell any parts or services. Not only was the work excellent and the service top-notch from the time I made the phone call to when Antonio left, the service was super quick, the pricing was on point, and I have a working garage door only hours after it broke. I HIGHLY recommend Precision!
- Darius and Maggie Przygoda
Mountain View, CA
The garage door wouldn’t close & your technician came out the same day, on time. He was very courteous & efficient & had the door fixed & working perfectly in no time. He explained the problem, the cost, & answered my questions. Your company installed this door opener many years ago. I was happy with the work then & still am. Won’t hesitate to call Precision Door again.
- Nancy Hood
Mountain View, CA
Fabulous service! We called on a Saturday afternoon when our garage door spring broke. Our technician Gavin came out early Sunday morning. He fixed everything efficiently, carefully, and neatly, and was super pleasant and friendly. Five stars for this small, family-owned local business! (And there wasn't even a weekend surcharge!!)
- Karin Jeffrey
Product:
Mountain View, CA
Joel was on time ,very professional. Did a top notch job installing new garage door opener.
- Donald Tweed
Mountain View, CA
Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!
- Fran Beauharnois
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Mountain View, CA
Jerry was amazing he called and gave me a time when he expected to be here just a 15 minute window. Checked out my old opener and found pretty much what was expected too old an not worth repairing. He put in a new opener very quickly and clearly explained the operation. He also checked out the other doors openers and tracks and made some minor adjustments and lubed them. I am extremely satisfied with his work and thoroughness. When my other opener fails I know just who to call.
- Joel Silverman
Product:
Mountain View, CA
Mario and Matthew were my installers. They did a great job fixing my garage door. I told Mario what I wanted and he followed it to perfection!
- Chuck Los Banos
Mountain View, CA
My garage door and opener were replaced. Precision staff were professional, courteous and friendly from the start. The business logos on your van and shirts inspired confidence, and my quote was explained thoroughly. My rep was responsive to texts, and the installer arrived on time and completed his work efficiently. The new door is great, and the process of getting to it was very pleasant. Thank you!
- M. Chadwick
Mountain View, CA
Great job by Mario Mojica! Really nice person to work with.
- Victor Bandeira de mello
Product:
Mountain View, CA
Really appreciated the call from Mario saying he'd arrive in 15 minutes and he did! Tech explained what needed to be done. All work was completed in a timely manner. Great service!
- Carol Welch
Mountain View, CA
Alex was great. He was on time diagnoses the problem and repaired in no time. He also was able to give me some advise about my garage door. I appreciated the honesty. Job well done, Alex!
- Ana Bonilla
Product:
Mountain View, CA
Excellent service and your installer explained everything very thoroughly. Thanks!
- Donald Madrid
Mountain View, CA
Diamond Certified, Angie’s List, BBB and local support were the reasons I selected Precision Garage Door. Tina did a great job in following up with my wife and I and our installer was prompt, efficient and cleaned up after the installation. Also a great job!
- William Class
Mountain View, CA
Jerry did a great job. terrific people skills walking you through everything he needed to do. would absolutely use him again
- Wayne Doiguchi
Mountain View, CA
Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
- Jean Anderson
Mountain View, CA
This is an outstanding company! We have been a customer of Precision Door for almost 20 years, Startring with a door/opener purchase in 2000, and followed by a purchase of a replacement door/opener in 2015. We have used them for all required service calls as well. Our most recent service was excellent as always. Perfect scheduling. James W. our service technician was very professional who arrived on time, and performed the repair in the estimated time with the highest quality. They have my highest recommendation.
- Paul Petersen
Mountain View, CA
Technicians Mario & Erik called in advance of arrival and arrived when promised. Both were very professional and courteous making good recommendations after examining my 20 year old overhead door. They made the repairs and serviced all other moving parts. I was pleased with their work and courtesy. My only negative is the pricing of the parts needing replacement: (2) seven foot torsion cables $286 and (2) cable drums $196.56. This did include labor to install but still seemed somewhat expensive.
- Dale Kuersten
Product:
Mountain View, CA
James W. was the service technician who responded to my call for replacement of a broken spring. He was professional, took the time to inspect my garage door, and provided me with an overview of existing and potential problems Although I did not have him replace all of the components he identified that might need replacing at some future time there was NO pressure to have the suggested work done at this time. The replacement of door springs and cables was done quickly and efficiently in just over an hour. Overall, I am very pleased with James and his efficient and timely service.
- David Yee
Product:
Mountain View, CA
Precision door is a excellent company to have your garage door done. Mario the technician did a fantastic job on the installation. He was very professional and new what he was doing. All the trades should have a technician like Mario and that is why I give Precision door a solid 5 star rating.
- Bruce Guptill
Product:
Mountain View, CA
The Pros: Answered the phone at 5am when I called. Very courteous on the phone, detailed, and immediately gave an acceptable window (10am-2pm). The Cons: Didn't call ahead of time despite telling me he would (minor). Coming near the end of the window (minor). Then the work was "You have to get all these things new", which included two springs, a roller, and two drums. The full cost was $1125 with installation. I then checked and found a new door, fully installed, from another company would be closr to $1300, and it would include an actual new door, springs, motor, and everything else. We ended up paying because our car was trapped in the garage before the guy arrived, and we didn't feel comfortable saying "No" after he started working. So, while prompt, if you can avoid calling them, you should.
- Taliver Heath
Mountain View, CA
We've had great service from James W and Precision Overhead Garage Door in the past, so when our garage door didn't work the evening of Thanksgiving we knew who to call. James and Mario were able to come early this afternoon, and pretty quickly ascertained that old Genie had breathed its last gasp (he reset the motherboard by unplugging the power for 20 seconds, and the motor started, but was struggling to lift the door). Amazing it lasted as long as it had...Within about an hour we had a new, modern LiftMaster with new rails, new safety lights, digital programmable keypad, back-up battery (CA requirement as of the 1st of the year), and LED lights. Amazingly quiet operation! James and Mario left the garage as neat as they had found it (no cars, just my motorcycle and a ton of boxes they had to remove and replace). Definitely, Precision is the company to call for all your garage door needs!
- David B. Karpf, MD
Product:
Mountain View, CA
Our Technician Mike R. Was very professional and handled our particular problem with expertise. He saved us from having to completely replace our existing garage opener. It was absolutely a five star experience and highly recommend this company to anyone who needs help with their garage door!
- Kim Parsons
Product:
Mountain View, CA
Super quick and efficient, and the tech was very friendly!
- Virginia Wulff
Mountain View, CA
Five Stars for Technician Chad. He expertly assessed the problem with my old garage door opener and gave me several options to solve the problem. He did a great job answering all my questions. He replaced my 21 y.o. door opener with a new screw drive opener. It works perfectly. I am very happy with the outstanding service, professionalism and outcome of Precision and their excellent Technician, Chad Wolffe.
- Maryellen Wolfers
Product:
Mountain View, CA
Hello! Mike from Precision Door just left and fixed my garage door in 5 minutes! It wouldn't close. He found the broken wire immediately, put it back together and was on his way! He also gave me a much earlier arrival option, which really helped my schedule today. Thanks, MIKE....????
- Julie Amato
Julie- You should expect a friendly and highly trained technician to come to your home when you call Precision Garage Door. So glad we came through for you. It is our pleasure to serve you.
Product:
Mountain View, CA
Garage door spring broke into two pieces last nite at 9pm Call Precision Garage door at 910pm, they answered my call immediately and set me up for a technician to come and fix it on Friday (11/11 Veteran's day) between 8am to noon. Got a call from technician telling me the exact time that he will show up Technician Rafael showed up on time, very professional and quick. He replaced my broken garage door springs and tuned my door I am so happy with his work! Big thank you to Rafael and Precision Garage Door Thanks
- P. Young
Product:
Mountain View, CA
The technician was very professional and thorough. His experience and knowledge clearly showed on the efficiency and quality of his workmanship. I chose Precision Door because of the online ratings and the same day service that is offered.
- Glen Hicks
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
I was told to expect Paul but a guy named Kevin came instead and he told me he's only been working there for 3 months. He finished replacing both springs in 30 minutes but the door was very noisy. I asked him to lubricate the springs/door he said that would be an extra $199. I was charged $950 for replacing the springs, I feel that that should be included, it's just courtesy!
- Shirley Kwong