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about Precision Garage Door in:
Santa Cruz, CA
Precision Garage Door of San Josehas received 55 reviews, averaging 4.93 Stars:
Santa Cruz, CA
Santa Cruz, CA
Phillip the technician did a very good job. He was efficient and a fine representative for your company. I will be recommending your company for any garage door work in the future.
- Ted Brannon
Santa Cruz, CA
Phillip N was our garage installer technician. He came out promptly at the 8 am time frame, which was great so we didn't have to wait for him to arrive. He evaluated our garage issue and immediately figured out the issue. It wasn't a motor issue but a broken spring. He was able to give me options which were detailed and allowed me to make an informed decision. He repaired the spring and was done in less than 2 hours. He was very polite, professional and I would highly recommend him and Precision Garage Doors. When we need work done in the future, I know where to go immediately. Thanks.
- Paul Nguyen
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Most excellent job!
- Steve Oneill
Santa Cruz, CA
Very good service. Would use again
- Nick and tamara Norris
Santa Cruz, CA
The technician knew just what to do and went right to work, fixed the problem and made other tune-ups that were needed. Door is operating properly and much quieter than before
- Greg Baker
Santa Cruz, CA
Technician was polite and professional Prompt service, same day.
- Christine Reimann
Santa Cruz, CA
Mario was great.
- Don Jacobs
Product:
Service Technician Team: Mario Mojica
Santa Cruz, CA
Prompt, efficient visit and correction of problem.
- James Poth
Santa Cruz, CA
The Precision Door Service installed our second garage door 5 years ago. They were very professional and personable. We had no problem with the door till early this morning. I had trouble opening the garage door and had to disengage it. They immediately booked a service in a same day. But it ended up nothing was wrong with the door but some insect blocked a sensor. We appreciated our service man, Jonathan coming all the way just to find a little spider in the sensor. THANK YOU!
- Yuko Hook
Santa Cruz, CA
Phillip Nguyen was very professional and did a great work repairing our garage door. He fixed everything that needed to get fixed in about an hour. After he was done with the repairs he took the time to go over with me to make sure everything was properly working. He gave me some tips about the regular maintenance to the garage door to extend the life of it. Price was fair and he did an excellent job. We are 100% satisfied with the services. This is the second time we have use the services of Precision Door Service and I recommend them 100%.
- Marco Martinez
Service Provided:
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Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Very professional and thorough service, our tech was scheduled to arrive in the afternoon, same day. We received a call notifying that he may be able to arrive a little early. Received another call shortly after saying it'll be a little bit later due to being rerouted, many techs won't even bother to notify you they'll just show up late. Arrived on site, gave an opinion on what was required to complete the job as expected, discussed additional options to improve the performance of the system. Not a quick and easy job due to the the door being installed poorly by the prior techs, but it was dialed in and running smooth before you knew it on a Sunday afternoon. Thx
- James Harris
Product:
Santa Cruz, CA
The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
- Kevin Flowers
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!
- Patricia
Santa Cruz, CA
I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
- Mark Jaffee
Santa Cruz, CA
Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
- Greg Cummings
Santa Cruz, CA
Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
- Jan Wolf
Santa Cruz, CA
Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
- Suzan Gurga
Santa Cruz, CA
Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
- Steve Burke
Santa Cruz, CA
Mike was early, did a nice clean job, the door works perfectly right now
- Benjamin Welch
Product:
Santa Cruz, CA
I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
- Jim Northcutt
Santa Cruz, CA
The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
- Paul Chandler
Santa Cruz, CA
Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
- Constance Hatfield
Product:
Santa Cruz, CA
I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
- Freddie Hanson
Product:
Santa Cruz, CA
Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !
- Jim Zesch
Santa Cruz, CA
Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.
- Peter Mueller-wille
Product:
Santa Cruz, CA
Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service
- Paul and Carol Cabanlit
Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.
Product:
Santa Cruz, CA
Precision Door Service was prompt and courteous when we called. They did not push us for emergency repair, instead we asked if it was an option. They were able to send a technician out within a couple hours, phone ahead notification was timely and the service was excellent. Paulino walked us through the entire process and made suggestions, there was no agenda. Very impressed with the technicians knowledge of the mechanics of our overhead garage door.
- Kevin Muir
Santa Cruz, CA
The technician was courteous and replaced my garage door springs in no time at all. I would surely recommend Precision Door Services to family and friends.
- Jose A.
Product:
Santa Cruz, CA
Great Service! The technician produced high quality work while replacing my garage door springs. He also did a superb job on cleaning up after the job was completed. I will certainly recommend Precision Door Service to friends and family.
- Ron Schmitt
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Yesterday Paul provided us super service of our two garage doors. The annoying chirpy, squeaky sounds are gone now. More importantly the expertly installed replacement parts provide us the assurance that our doors will perform in the manner intended by the manufacturer. I would not hesitate for a moment to recommend your company and Paul's prompt, expert, and agreeable service.
- Bob Hagopian