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Read what people are saying
about Precision Garage Door in:

Santa Cruz, CA

Precision Garage Door of San Jose
has received 36 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was early, did a nice clean job, the door works perfectly right now
Benjamin Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
Jim Northcutt
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
Paul Chandler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
Constance Hatfield
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
Freddie Hanson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !
Jim in Santa Cruz
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.
Peter Mueller-wille
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service
Paul and Carol Cabanlit
A Response from: Pat Prendergast

Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service was prompt and courteous when we called. They did not push us for emergency repair, instead we asked if it was an option. They were able to send a technician out within a couple hours, phone ahead notification was timely and the service was excellent. Paulino walked us through the entire process and made suggestions, there was no agenda. Very impressed with the technicians knowledge of the mechanics of our overhead garage door.
Kevin Muir
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous and replaced my garage door springs in no time at all. I would surely recommend Precision Door Services to family and friends.
Jose A.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service! The technician produced high quality work while replacing my garage door springs. He also did a superb job on cleaning up after the job was completed. I will certainly recommend Precision Door Service to friends and family.
Ron Schmitt
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Call
Judy Nielsen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cory arrived on time and got our garage door up and running again. He was great and a pleasure to deal with. Thank you Cory now our garage door and home look amazing! thank you.
Keith Spellman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and very helpful. Excellent service, Cory did a wonderful job! He was able to get my garage door to function the way it supposed to. Now our garage door runs smoother then it did before.
R. Rigel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service! We would highly recommend Precision Door Services and Aramis! He replaced my broken springs and now my garage door runs smoother then it did before! Thank you Precision Door Services.
David Esperanza
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike arrived on time and was able to get our garage door working. He added new rollers and replaced the springs since they were rusted and looked really dated. Glad he replaced them and now our garage door is working like never before!
Judy N.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got our garage door motor replaced with a PDS800. It is extremely quiet and smooth operating.
louisD
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a nice change in the service industry where often customer feels like being short changed and left with incomplete or inoperable products these days. Colin, a service technician from Precision Door Service, notified that he was on his way, and arrived on time, and completed the job with thorough, attention to detail, and superb job. I'd recommend Precision to my neighbors whose doors are about the same age and showing the need for replacement or repair. Great Job!
Richard in Santa Cruz
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! James and Hector called ahead to let us know when they would arrive, showed up on time, repaired what needed to be fixed on our garage door and did it in a kind way. Thank you.
Mark Tannenbaum
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can't think of a smoother, more thorough and agreeable company to work with. Tina runs a super office, booked me in the day after my call for service. The two men arrived on time and were super. One was a super pro and the other a super pro in training. I knew I was in good hands. They eliminated the little hic-cup, did a little tightening and lubing and our garage door in question was back to lifting and lowering with no hitches or knocks.
Bob Hagopian
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone we spoke to including the technician Mike was courteous and professional. Job was done on time and garage door is working great. Will recommend Precision Garage Door to others. Thank you.
Lenore Erman
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service in all respects! From people on the phone being friendly and helpful, the confirmation email confirming the appointment time, Mike arriving on time, he being professional and friendly and doing great work. Will recommend to Precision Garage Door to friends and neighbors.
Hayden White
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job on my garage door repair .Thanks.Fast response, good quality workmanship, and professional service.
DENISE LILE
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service. I would recommend for service or replacing a garage door. Everything went well except installer could clean up better.
David Mcdaniel
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had our springs replaced . The service tech was on time and did a good job fixing our door. We were surprised we had to replace both springs and a bearing too which led us to paying more tha we wanted. Hopefully the high cycle springs will last.
Pam Gilbert
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision Garage doors before. This time my tech was a little late arriving at the tail end of our appointment. Everything else was good. I would recommend to friends and family.
peggy wright
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just the fact that they could come out the same day and within a few hours from my phone call was fantastic. The technician Ricky reviewed the problem and quickly replaced the problems in a timely manner. He was very knowledgeable and easy to understand what needed to be done to get our garage door working again. Would recommend Precision Garage Door highly.
Karen Hansmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was such a nice guy for being such a big man. Everything was very professional in having out new garage door installed. People on the phone were helpful, the estimator was great and install was no hassles. Recommend Precision Garage Door for any one having a garage door and/or garage door opener (Liftmaster) installed. Great company.
George Hoffman
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did an outstanding job on repairing my garage door. He is prompt and very courteous. Precision made it very easy to schedule our appointment. They answer the phone day and night and are very friendly.
Nadia Glennon
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your service. The service was done beautifully. I am happy with the work.
Veronica Chong
Service Provided:
Install Garage Doors
Product:
Garage Doors
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