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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Jose
has received 1386 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed came out the same day and took care of the problem with my garage door.Paul who came out was very professional and clearly new his business well.Any trouble with my door in the future and precision garage door will be my go to business.Already giving out good advice to neighbors and coworkers and family to use precision thanks for a great experience
Mark Brownfield
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Be aware of their service charge. They said $35 beforehand, but it's actually $69.95. My door is too old to install an opener, and they charged me $69.95 after a few minutes of inspection.
W Wang
A Response from: Freddy Cespedes

Hello, I'm sorry to hear about your customer experience. We like to have happy customers. I called and left you a VM yesterday as I'd like to make things right and help you with the service fee you paid. When you have a chance, please call 510-785-9195 and ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One star--called ahead and arrived within time framework Garage door was opening and closing without any problem. I intended to purchase a new Lift Master, as the one I have cannot read new technology allowing me to program it for my new Lexus. I called and was expecting to pay $614 plus tax and labor to install. The worker would not install the Lift Master without new springs and bearings---cost $1,576.77.
Leeora Hildeberand
A Response from: Freddy Cespedes

Hi Mrs. Hildebrand, Glad we spoke and were able to fix the situation to your satisfaction. As mentioned we like to have happy customers and be as responsive as possible when there are any issues with the customer experience. Thank again and have a wonderful day! Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chatted online with Holly Y at Precision on the Friday afternoon before Memorial Day weekend about my garage door's antics and the need to have a pro check it out. Holly offered a time slot for the next morning, a Saturday, which wasn't convenient for me. I thought my next opportunity would be Tuesday after the long weekend, but Holly said she could have a technician come out on Sunday morning. I was very (pleasantly) surprised to have a tech come out on a Sunday! Sunday morning Mario Mojica, the technician, called about a half hour before he arrived to make sure that would be a convenient time. Mario was professional and courteous and fixed the problem easily and quickly. I definitely recommend Precision to anyone whose garage door needs attention.
Steven Guiney
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband and I are very pleased with the service ... our garage door needed new wheels and some parts replaced. The gentleman was so nice and professional and did the work perfectly... so happy... we will happily recommend Precision Door service to our friends. Thank you very much. The Tompkins
Harvey Tompkins
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario called about 30 minutes of arrival. He checked over my problem and said a bracket was bent and broken and that 10 rollers were not doing their job. He replaced all 10 of them and the bracket and greased up the screw drive and hinges. He was neat, polite, and informed me exactly what the problem was. The door worked well after servicing and was noticeably more quiet when opening and closing. Job well done! You have a great employee. Thank you, Ken....
Kenneth Mussat
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job getting out here the same day as I called this in! And thank you for sending Paul Brinkman. He was a pleasure to work with. He's professional, friendly, and very knowledgeable about his products and service.
Michael O'Connor
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is an outstanding company with exceptional service. From the very first point of contact to the completion of the job they are entirely professional. It’s not often you deal with a company that knows how to do business like Precision Door. I feel so lucky I found them when my garage door came crashing down. I first called the company that installed the door. They weren’t able to come out until the next day….so I called someone who sounded good. That was Precision. My appointment was swiftly set up for the same day. Confirmation was immediately sent by email and a time slot was given. The gentleman coming to repair my door, Paul Brinkman, called and let me know exactly when he would arrive. He was here exactly when he said. Paul saw the problem (which wasn’t straightforward) and readily thought through how to tackle it. He was totally professional and explained what he was going to do. I was amazed at how quickly and expertly he got the job done. In addition, he was very personable. It was like having a good neighbor over to help. Besides, Paul, as a cat lover, reached out to my kitty and my cat gave him his seal of approval by allowing Paul to hold him. Doesn’t get much better than that! Without hesitation, I would highly recommend Precision.
Nina Bell
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians were friendly and professional. Work was done quickly and they showed up right on time. This is the second time we've used Precision Garage Door and I highly recommend them.
Tom Redfern
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!
Fran Beauharnois
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was very helpful in resolving my garage door problem, he made the necessary adjustments to my door to make it work again. I would give him a 5 star rating
Henry
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A job well done. The technician spent time explaining all the programing features of our new Lift Master garage door opener.
Evan Economos
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was courteous but trying to sell me snake oil????. Told me that my bearings need replacement because of my failed spring. That's BS. Coated springs? Another upcharge! Oh, my rollers are bad, really? And my opener is old and needs to be looked at? What a croc! $950 estimate for a broken spring? You are out of your f....g mind. Had to pay $70 for telling me this crap? I want my money refunded or I will let Social Media know about your unethical tactics. BTW, had the spring replaced today, $300????.
Horst Raisch
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for an appointment on Monday, and Joel Flores was here Tuesday morning. He replaced the Auto-lock which was under warranty, so only labor and service charges. He explained everything, replaced the lock, lubed everything, and was in and out in a nice short time frame. He was great, and now the lock is working again, couldn't be happier.
Mary Gil
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and great work from tech
Kris Tachibana
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When my spring broke, my car was trapped inside the garage. I needed some help fast. I called Precision because of the excellent ratings. Friendly Brandon Taylor came to my house quickly and was able to fix the problem efficiently, all the while explaining what he was doing and why.
Don Horak
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision! We had a five-star service today to repair our garage door opener. The technician was outstanding in every respect.
Ed
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve used Precision for several years for garage door maintenance This time my old remote quit working. Thought it would be a simple fix , but it wasn’t and the technician explained the choices I had and did the repairs right then. I have always been pleased with your work and will continue to use Precision in the future
Celeste Graper
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul did a great job! I had not had maintenance done in a few years so that was completed. Plus, I wanted a new opener with battery backup. Now, when door opens and closes, it’s so quiet!
Josie Kato
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul B serviced us with utmost professionalism and facts. He was patient with our questions and was upfront.
Hareesh Bhat
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service with professional installation. Full explanation of what was needed and felt comfortable with price and product. Paul, who was our installer did a great job.
Tony Silveria
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The very old garage door opener stopped working. Brandon diagnosed and fixed the promblem promptly. He replaced the garage door opener, the spring, two bearings and one hinge. He had all the parts required and did the job by himself in record time. The door now is very smooth or quiet when opening and closing it. Brandon is an awesome service engineer.
Jose Miqui
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon is tops! He did Avery th
Stig Lundh
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great.
Don Jacobs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5
Ruben Molina
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip did a great job in fixing my garage door problems. He gave me a few options and explained them thoroughly. His execution was quick and accurate, and my garage door is working great and extremely quiet now. I recommend this company to everyone.
Tom Schworetzky
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip Nguy?n completed repairs on the two car garage door of my rental and installed new operator, etc. Phillip was very skilled and knowledgeable in his craft. He was punctual, worked in an organized and efficient manner and completed his work effortlessly. Phillip was very personable and pleasant and exhibited a conscientious desire to please the customer. Thank you for having such high quality knowledgeable employees.
Sue Lambert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would definitely recommend Precision Garage Door. Paul Brinkman came to evaluate and fix our garage door in a timely manner. I was so impressed with how he worked. He's knowledgeable, explained to us what he's doing and very organized. thank you for a job well done!
Mark Pengosro
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario Mojica has just been to my house. He finished the job very quickly within 3 hours, install complete system with new Liftmaster garage door opener and new coil, and cables. Mario was very patient in explaining what I need to know and he was very clear easy to understand.
Luke Peham
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thought it was a bit expensive for not replacing any parts and taking only 10-15 minutes to do. I could barely understand Mejia Paul. Am glad the door is fixed, however!
Joan Shepley
Service Provided:
Garage Door Repair
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