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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Jose
has received 1317 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician did a good job and fixed the current problem. However, a charge of over $400 for a one hour service call is excessive and I will not be using Precision Door Service again
John Sorensen
A Response from: Freddy Cespedes

Hi Mr. Sorensen, Thank you for the review. Happy to hear that we fixed the problem, but not great that we did a poor job at communicating options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company lives up to its name. One guy installed both a new door and opener in a day, and he aligned the door perfectly. A few weeks later as the weather changed and the house shifted, the door would no longer open as it started hitting the opener. Another technician came out and quickly adjusted it, but then decided to reinstall the opener higher up to ensure the door never hits the opener. I love how they do the right thing for the long run even if it took a few hours under warranty.
John H
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a repeat user. I have used other companies but came back to Precision because of their professional approach as well as their very competent technicians. They are timely in their arrival and treat the tenants with respect and dignity. (something that I have had a problem with with some other companies.)
Robert Miller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario did a nice job of installing a new garage door opener and he was willing to take the time to answer all of my questions. I definitely would recommend Precision Door Service!
Bob Balsley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrible experience. First of all, I could barely understand 1/4 of what the tech was saying. Second, he tried to say that EVERYTHING was broken - the garage door opener, the sensors, the spring, the rollers on the actual door. Perhaps I needed a new door too. He asked if I had homeowner's insurance to cover it. Then he pressured me to buy a new opener to the tune of $1,000! I "needed" it and if I didn't do it now, I'd still have to pay the service call. I said I'd gladly pay the fee and find someone else thank you and I did. Nothing wrong but the opener. Replaced it and with installation for a total of $535.
Shelley Murdock
A Response from: Freddy Cespedes

Hi Ms. Murdock, I am sorry to hear about your customer experience. It sounds like we did a poor job at communicating your options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were blown away by the excellent service and product we received from Precision. Mike, who provided our estimate and sale, was extremely knowledgeable and straightforward with everything. Luigi, who installed our door, was professional, thorough and efficient. All communication regarding scheduling and payment was smooth. We LOVE our new door and it has exceeded any expectations we had. Highly recommend Precision!
Jess C.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Last Tuesday at my garage door broke. I called precision garage door company and the next day Paul Brinkman arrive and repaired it quickly. I would highly recommend both the company and Paul for any garage door work you need done. Roy G,
Roy Griffith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterman the top panel of my garage door broke off from the rest of the door leaving my garage exposed. I called Precision at 1PM on a Friday. Within 3 hours technician Paul Brinkman arrived. He was kind, competent, respectful and efficient. He not only fixed the garage door, but reccommended some upgrades which I really appreciated! He also taught me quite a bit about automatic garage doors. I highly reccommendPrecision!
Erin West
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was fixed quickly and efficiently by Paul Brinkman. Thank you
Albert Cerussi
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be more pleased to have your company service my garage door. Your technician Johnathan was very diligent about the job he was doing. Told me exactly what he was doing. I am ???? satisfied.
Grace Brown
A Response from: Freddy Cespedes

Hi Mrs. Brown, Thank you for the wonderful review! We're glad that you had a great customer experience!! I think you may have accidently given us one star, so I will resend a link in case you had time to update. Thanks again for business and trusting us to serve your garage door needs. Regards, Freddy Cespedes General Manager

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul the person that came out to our house was great. He explained everything he was going to do. Also how long it would take.
Gail Enyeart
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you
Edna Jamati
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan was an amazing representative of your company. He was timely and efficient. He was professional and friendly. I would highly recommend Precision to all in need of garage door repairs. Thank you for your awesomeness.
Grace Soto
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Returned my call and scheduled promptly. Rich, the technician, called first and arrived on time. He was very helpful with all options to fix the problem and was efficient and friendly.
Liz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

CHRIS THE TECH WAS GREAT VERY GOOD / SERVICE AND PERSONALLITY ON TIME AND EFFECIENT
Joel Equinones
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professionally trained technician came to fix my garage door problem and I am satisfied with the work he did.
Comfort Mensah
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Mary lou Filice
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician is very knowledgeable. He answered all my questions. I was satisfied with his work. The only con was he did not arrive within time frame. I suggested give customer an early notice if he would be late.
Meng Zhang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Brooks went beyond the job that he was here to do. He was very knowledgeable, instructive and efficient. Thanks
Frank Adams
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician Richard did an excellent job. He was courteous and knowledgeable. The problem was pinpointed, and the work procedure was explained clearly. The work was performed neatly and completed within couple of hours. The great work is much appreciated.
Wei Mao
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door were timely, experienced and reliable. Our technician, Paul Brinkman, explained what was needed, provided options and prices, and performed the services we requested competently, in a timely manner, and at an affordable price, agreed upon upfront. I will definitely call Precision Garage Door again if I have any such problems in the future.
David Morse
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reliable, friendly and knowledgeable, both employees assessed the situation completely and gave clear recommendations. I’ve used Precision before and will use them in the future. I am very satisfied with their services.
Janet Sigler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was quick, efficient, and polite. This was our first time using Precision and will recommend them to our friends.
MartyB
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great. Super timely response and he had the garage door working better than ever within an hour.
Tom Pond
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman is the tech who came to my house at 7 pm and he was amazing. First, he called me at 5 pm to give me a heads up that he was doing another job and would not be at myhouse for at least another 2 hours. That was extremely helpful to be able to plan ahead. When he arrived, he showed me the issues with my garage door mechanisms and gave me price options. He was very professional, very knowledgeable, and he worked very hard on this job. I really appreciated that he came to my house so late at night because I really needed my door to be fixed, and would have been in a bind if we had to wait until the following day. It was a late night but very much appreciated. I would definitely recommend Paul to anyone who asks. THANK YOU PAUL!
Jean Nishhimura
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so happy with our new garage door and garage opener. Solomon did an excellent job. We are glad we went with Precision Door Service and highly recommend them. Very professional and excellent work.
Joey Tran
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman fixed my garage door. He did great job.
John Shih
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door failed on a weekend. I tried to contact several repair services but none answered my inquiry, even though their web site said they were open, except Precision. They booked a repair appointment that same day and arrived on time. The technician was knowledgeable, friendly and did the repair in no time.
Tom Redfern
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision Garage Door for a garage door that had seen many days. Rich came out and installed a replacement opener since the old one was bad and wasn't working with the remotes anymore. The door itself was also in need of repair as the wheels were worn and the a couple of the hinges were bad, the springs were also not doing well, and the raise cables were just about unwinding. Rich took care of all this and from the time I called to when the door was fixed was about three hours. Now we have a door that is super quiet, has wifi enabled features, and the door operates so much better. I just can't thank Rich enough for doing such a good job. Thanks Precision Door Service.
Ken Guzzetta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend this company for any work that you need to do on your garage door. Their technician (Johnathan) is knowledgeable and performs the task and repair with precision and expertise. I tried other companies before but Precision is certainly whom I would go back to again and again for any tune ups or repairs. Very satisfied and please with the service.
Henry Goh
Service Provided:
Garage Door Repair
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