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about Precision Garage Door
Precision Garage Door of San Josehas received 1693 reviews, averaging 4.84 Stars:
Campbell, CA
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Phillip Nguyen was the technician that did an excellent job in changing the springs and rollers plus doing the regular maintenance. Phillip is very professional and friendly. He completed the job in a timely manner with satisfactory result. We are very happy with his service.
- M.Yu
Service Provided:
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Service Technician Team: Phillip Nguyen
San Jose, CA
Mr Alvarez came to our home to service our garage. He was very polite and extremely knowledgeable. He explained after diagnosis what he was going to do and the cost. He cleaned up after himself. We would certainly recommend Mr. Alvarez and your company to friends and neighbors. We were very please overall. Thank you!
- B Pagonico
San Jose, CA
Needless to say I was in panic, as I could not open my garage door this morning. I was very fortunate as my friend recommended to call Precision Garage Door Service. Paul Brinkman came over to my place shortly after my call. He fixed my garage door. He was professional and explained me everything about the issue and how he was going to fix it. He made my day, which started with panic. I can't thank Paul enough!
- Vera Katseva
San Jose, CA
Thank you so much for immediate response when I called and the same day service! I had a long neglected garage door that after power was shut off, caused me to pull the dreaded red rope. No reconnect lead to me calling and by 4 hours later, it was fixed. Appreciated the lesson on lubrication (video recorded so I can recall to do it yearly).
- C. Reid
Sunnyvale, CA
Joel recently repaired my garage door and I was very impressed with his skill and patience. He addressed all my concerns without rushing and the door now operates smoothly. I am very satisfied with the quality of the service and work
- Margaret Tolani
San Jose, CA
This is the worst experience I have had. If I could give 0 stars I would. I had Precision Garage Door install my garage door. It was quite expensive but I agreed to proceed because the company is advertised as family owned. Now that the battery had to be replaced, I was prepared to do it myself. But when I tried to open the battery box, it looked like the screw had been stripped, probably when it was installed. I was really concerned so I called Precision Garage Door. The woman I spoke to said it would be 50% off $69.95 and that a worker would contact me. Later in the afternoon, I received a telephone call on my landline (which is not my primary line). The worker said he called me 6 times on my cell phone (he did not) and then indicated it would be $200+ a service fee to open the box and put in a battery! He then said I could do it myself by purchasing a Milwaukee 1/4 inch drive to take care of an issue that was caused by the original installer. To add to everything else, he then said he would message me a picture (he did not). If anyone asks me if I could recommend a garage door firm, it certainly will NOT be Precision Garage Door.
- Kenneth Entin
San Jose, CA
Responded fast fixed my garage door to open again.
- Patricia Hammond
San Jose, CA
Charged me $283 to adjust the spring tension on my garage door, that took him no more than 5 minutes. He spent the most time trying to get me to replace the door wheels and install a new opener, even though they were working fine! I had used Precision to replace my door springs in 2021, I will seek garage door services elsewhere.
- Dodd Portman
San Jose, CA
The Technician is very thorough.
- Josephine Alexander
Morgan Hill, CA
Rodney Excellent, knowledgeable, clear communication and patient. Highly recommend service to anyone. Knew what was needed and performed like a true professional Give this man raise. Thank you.
- William Jones
Los Gatos, CA
Prompt and thorough same day service with lots of good information and explanation from technician.
- Karen Perry
Aptos, CA
Nathaniel was efficient, careful, friendly and thorough. He did a great job! I am very happy with his service.
- S Watson
San Jose, CA
Excellent service. Very fast. Will use them again.
- Kirk Matsuyama
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San Jose, CA
A trustworthy company. If there is a problem, someone will come to service quickly, and the technicians who do the service are very friendly.
- Siou-ming Chu
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Service Technician Team: David Lopez
San Jose, CA
Ads and reputation
- Ron Stegeman
Product:
Los Altos, CA
Paul was very helpful and explained my options. After installation of new model, he explained how everything works. I would recommend Precision to anyone.
- Judy Havner
San Jose, CA
I chose Precision Door because I had used them in the past. Your employee Paul Brinkman installed a new opener. He was professional, efficient, and a credit to your company.
- Richard Day
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Mountain View, CA
I’ve used this company before and it has always done the best job. I got service the same day I called. The door’s problems were quickly diagnosed and fixed.
- Cor
Santa Cruz, CA
Yesterday Paul provided us super service of our two garage doors. The annoying chirpy, squeaky sounds are gone now. More importantly the expertly installed replacement parts provide us the assurance that our doors will perform in the manner intended by the manufacturer. I would not hesitate for a moment to recommend your company and Paul's prompt, expert, and agreeable service.
- Bob Hagopian
Santa Cruz, CA
Phillip the technician did a very good job. He was efficient and a fine representative for your company. I will be recommending your company for any garage door work in the future.
- Ted Brannon
San Jose, CA
Mr. Singh, Your Mission statement true to it's core/ Write a review. Philip Nguyen explained how outdated our unit was and pretty much determined we fell under a obsolescence condition. Philip was to us was very courteous and professional asking do you have any questions for me..Good follow up. Personally I posted 30 plus years in the Hi-Tech world and I kinda know people. Simply Philip Nguyen is a Asset to Precision and it's future! and yes he Help us two years so it good to see a friendly face. Sincerely Robert
- Robert Rodriguez
Santa Clara, CA
Tech was on time, friendly, and more knowledgeable than me...Walla door Wonderful!!!!
- Doug Harney
Milpitas, CA
Good service
- Elbert Hang
Los Altos, CA
I called Precision with symptom of intermittent operation/door stopping part way up, & arranged time slot between 12:30pm & 4:30pm same day. Tech called me at 1:10pm that he is en-route and arrived on time 35 minutes later. David listened to symptoms, asked questions about door usage frequency, described his assessment of problem. He explained primary must do repair and related secondary repairs he may suggest depending on what he finds as he starts the work. He allowed me to choose among necessary work and what options I can afford. He showed total cost on his tablet for me to see range of cost. Initial cost higher than expected. David made it easy to understand what is needed and could be deferred. Very happy with courteous and competent service.
- Ron Ibaraki
Los Altos, CA
Our first experience was dreadful. We had the worst service representative ever. The manager was hard to deal with as well back a year ago. I will now retract my comments to the present situation. We just had Paul Brinkman come out and he made everything so very pleasant. He was polite, through and very knowledgeable. We definitely will be calling for him to install our next opener. Thank you I now send an original 1 vote from a year ago to a 10 now.
- Denise Delcarlo
San Jose, CA
Called today and scheduled appt for same day. Installed keypad and garage door needed lubrication. Raul is an excellent technician.
- Martha Jones
San Jose, CA
Spring popped on my garage door after 10 years of use. Paul arrived on time and was able to provide 3 options/estimates for the repair/upgrade to my garage door. After I chose one, he proceeded to do the repair to my complete satisfaction. He also made suggestions for proper maintenance. He was friendly and very professional. Highly recommend him and Precision Garage
- Victor M.
San Jose, CA
Fast and complete service! I really appreciate great help, and I sure got that today.
- Stephanie Angeli
San Jose, CA
Philip is a very knowledgaeable and well experineced person. The whole experience was very pleasant. Precision GDS is very lucky to have an employee like him. Honest and true to his skills.
- Peter Romero
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
I receive great customer service with Paul Brinkman when he installed my Garage Opener. I appreciate Paul taking the time to inform me about the many features that are included with me. Thank you again, Judie
- Judie