WITH 1,460 REVIEWS
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of San Josehas received 1460 reviews, averaging 4.85 Stars:
Los Altos, CA
Product:
Los Gatos, CA
I chose Precision Door Service from an Internet search. I knew nothing about the company except from the representative that came to my house. The serviceman was outstanding! His knowledge and experience was obvious from the discussion we had. His respect and care for my property instilled my confidence. Tony Ramirez went above and beyond my expectations.
- Ann Weber
Product:
Service Technician Team: Tony Ramirez
San Jose, CA
Fixed the weather stripping on garage door old and worn out rodents entering. Thanks for the prompt service and very nice Service Man Jose
- Conde
Product:
San Jose, CA
Service was excellent! Jose Brizuela was very professional. He showed up on time, assessed the issues with my door, and explained the steps for the repair. He provided a couple of quotes for different levels of repair, and completed the job on time. He also left the space clean. Jose replaced the door rollers, cables, cable wheels and bearings, lubricated and adjusted everything. I'm very happy with the service. The only reason I did not give five stars, is because of the price. I believe the cost was a bit expensive, but I guess everything these days is very costly.
- Bob Bertuccelli
Product:
San Jose, CA
Came out with in an hour! Very professional and explained everything. Thank you Phillip N the tech who was so helpful!
- Desiree Pimentel
Milpitas, CA
Best service done by Antonio Mendoza. Thx Antonio!
- Helen Getuiza
San Jose, CA
Technician showed up as expected and quickly re-programmed the key pad and remote. Wasn't able to program my car to open the garage door since the opener is old and not really compatable with the new cars. It was a very quick and efficient appointment. Thanks for the great service!
- Kris
San Jose, CA
You may call me I will explain exactly what this asshole said, and did I doubt if I will ever use your company again
- Charles Jinks
Mountain View, CA
Excellent service! We called and got a same-day appointment. Antonio came out and was timely, polite, and did excellent work - he did not try to oversell any parts or services. Not only was the work excellent and the service top-notch from the time I made the phone call to when Antonio left, the service was super quick, the pricing was on point, and I have a working garage door only hours after it broke. I HIGHLY recommend Precision!
- Darius and Maggie Przygoda
San Jose, CA
Absolutely amazing customer service. I was fully prepared to wait weeks for what I wanted. Precision Door Service provided same day service, super friendly staff, more than fair pricing and they cleaned up and left the job site better than when they arrived. I would absolutely recommend them to anyone looking for a door, motor, maintenance or whatever your garage door needs are. Joel the installer was fantastic!
- Alex Bouja
Product:
Service Technician Team: Joel Jaimez
San Jose, CA
Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.
- Fred Prochaska
San Jose, CA
Joel, was very polite and puncual. he took his time to explain the nessecary repairs and needed. My repairs and upgrades were completed timely. thank you
- Gayle Artimisi
Palo Alto, CA
Sterling did a great job, replacing everything that needed fixing and explaining carefully what he was doing.
- Pat Blumenthal
Product:
Service Technician Team: Sterling Griggs
Campbell, CA
Paul Brinkman was great! Answered all my questions, was on time and suggested installing parts that would prolong the life of my do
- Janice S.
Felton, CA
Tony was great - On time and very efficient. He explained everything that was needed and being done. Although your material prices seem to include labor (no labor charged). they are many times the listed prices for the same parts elsewhere. Overall, not a good "bang for the buck"
- Ken
Los Altos, CA
I'm very glad I chose Precision Garage Door of San Jose, and favorably impressed with technician Mario. He does the right things, and understands why. To balance the weight of the door, the spring needs to pull very hard when the door is almost closed, but much less when the door is fully open and in the tracks overhead. Mario chose the correct springs and made careful adjustments so the door opener motor doesn't have to work hard either opening or closing. He also lubricated all the moving parts. The door and opener are now smooth and quiet -- should last a long time. Good job!
- MGL-PE
San Jose, CA
Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.
- Bernard Fong
Mountain View, CA
The garage door wouldn’t close & your technician came out the same day, on time. He was very courteous & efficient & had the door fixed & working perfectly in no time. He explained the problem, the cost, & answered my questions. Your company installed this door opener many years ago. I was happy with the work then & still am. Won’t hesitate to call Precision Door again.
- Nancy Hood
San Jose, CA
I needed a replacement backup battery for my Liftmaster garage door opener. An appointment was available the next day, within a 4-hour window. I was told the technician would call about 15 minutes before his arrival. I didn't get a call, and just happened to look out my front window - the truck was parked in my neighbor's driveway across the street! I walked over and said um... I think you're at the wrong house. :-) Happy that he showed up in the early part of that 4-hour window, and the job was finished quickly. I expected to pay more for the part than if I ordered it myself, but it was 4 times the cost of what I would have paid at Home Depot or Amazon. That seems a bit extreme, but happy to get it fixed.
- Anne
San Jose, CA
Terrible experience! Stay away from Paulino M and this company. I could barely understand what he was talking about. He made a poor problem diagnosis and suggested replacing the springs, rollers, pulleys, and wires to fix my garage door problem. After I paid him $1700, the door could not close. He told me then that I need to replace the opener and left me with the problems that he did not diagnose at the beginning. So I paid for the things that were totally unnecessary. He is using his hammer loosely, hit the door trim twice unnecessarily and broke it. Terrible. Terrible!. How these people qualify to work? Stay away from this place, don't take their quote and diagnosis. Totally unqualified! Zero stars.
- Vladimir Krneta
San Jose, CA
I was able to get an appointment very quickly. The technician was able to get here sooner, which was very appreciated. He diagnosed the problem quickly and fixed it quickly at a reasonable price.
- Anthony Flores
San Jose, CA
Great work and very professional. Springs, cables,rollers, and all 10 door rollers.
- Raimond Cuadrado
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
San Jose, CA
This company is amazing. Once discovering our broken malfunctioning garage door, we called Precision based on other reviews and they were right on. They understood the problem and were there to repair it on a Sunday no less. Mario, our service tech was knowledgeable and courteous and understood the issue. He offered us various choices of repair and once we selected what we thought was best, he was on it!!! He repaired it perfectly and it works better and quieter than the original door. We're thrilled with the repair and this company and Mario. Don't hesitate to call them. I feel so blessed I found a reputable, honest and trustworthy company . The Best!!!
- Laverne Garringer
San Jose, CA
I’m happily sitting in my car after going to church, which required me to open and close my garage door then open and close it again when I came home. Your technician, Mario, came to my house this afternoon to repair my inconsistently operating garage door. He found the problem, repaired it and gave my Lift Master door a badly overdue servicing with a bit of an update on some parts, my door is operating properly. I am extremely pleased to deal with your company. I appreciate your quick, prompt, knowledgeable, and thorough work.
- Mary Ann Healy
San Jose, CA
Great Service,Good system easy to use hopefully last for long time
- Ha Le
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Campbell, CA
The technician that comes to my house is very knowledgeable, very polite, thanks to him, now I know more about my garage door.
- Elaine Poon
Aptos, CA
An excellent experience overall. When our garage door crashed down on a Saturday we thought our cars might be trapped inside over the weekend. However our immediate telephone contact led to a same-day appointment. The serviceman (Joel) arrived on time and quickly completed a comprehensive repair. He explained our need, gave an acceptable estimate, and kept us fully informed as he proceeded. By the time he departed, we thought of him as friend. Full marks, all round.
- Rodney Shaw
Morgan Hill, CA
We had several issues with our garage door that were sometimes a hit or miss. Sometimes it worked, sometimes it didn’t… Sterling came out and was able to actually determine 3-4 serious issues with our door. We are so very happy to say that we now have a garage door that should no work for the next 20+ years. We honestly could not be happier with the response, the testing and the resolution and repair of our garage door!!!
- Kathy Becker
Product:
Service Technician Team: Sterling Griggs
Los Gatos, CA
I was very happy with the repair of my garage door. I could not believe everything that had to be replaced. I was shocked at the price but it should be great for years. The repairman was a very good worker and explained everything. He was friendly and thankful he could come on such quick request.
- Patrica Bortle
Product:
Service Technician Team: Mario Mojica
Los Gatos, CA
James was great; called ahead to let me know when he was coming; arrived on time; very competent, friendly, quick.
- Mark Goldman
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Installer was knowledgeable, friendly, efficient and well informed. He was patient and helpful in explaining how the product worked. We could not be more pleased.
- Rob M.