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Read what people are saying
about Precision Garage Door in:

San Jose Area, CA

Precision Garage Door of San Jose
has received 536 reviews, averaging 4.90 Stars:
Review:

The service was outstanding. The service tech.,Mike Munoz, was courteous, knowledgeable, and answered all my questions.
Arnold Pinck
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I contacted Precision after having hired competitors twice to first install a garage door and then a second vendor for a servicing need. Both of these experiences left me feeling as though I had been taken for a ride. This time I called Precision based on reviews and I am leaving this review as Mike, Precision Technician, fixed my door providing a complete overiview of issues during estimate, proposing a fix and in the end saving me time and money (he went out of his way to minimize the impact for me). He was professional and most of all honest and concerned. I will look no further then Precision should I ever need garage door services. And I will recommend to all who ask and likely some who don't.
George Brooks
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We were given a 4 hour window for the appointment however Josh the technician called and came 20 min later he was very knowledgeable professional attentive to every detail would recommend this company
Erma Romani
Service Provided:
Garage Door Opener Repair
Review:

Blake was able to quickly identify the issue and give an expert opinion on how to fix it with the price and other charges. He was able to resolve my queries and I would definitely recommend him and Precision.
Nikhil Menon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jerry was extremely Competent and Efficient. Very personable also. He overhauled all door components as well as installing a new premium garage door opener. I would rate him Five Stars!
john s carmack
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Job was performed in a very good time frame, there was availability next day for service which was great. All encounters with service techs was great and they were professional, friendly and courteous. Very pleased with company and service and will choose them again if needed.
Nicolette Cline
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Outstanding work. Mario was professional, courteous and timely. I highly recommend him and Precision Door!
Tyson Salsberry
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Excellent overall services! Friendly and attentive. Thank you.
Huan Le
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Former owner of my home had a Precision sticker attached to the garage wall. My opener finally died and I called Precision to help. Blake came the same day, he had everything he needed in his truck and had me set up in little over an hour. Friendly, polite young man. Would definitely recommend this company.
Judi Leonard
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Five Star company, excellent service on my new garage door. Both Mike Munoz, and Daniel Hernandez were right on time and very professional. Daniel did a excellent job are the installation of our Garage Door. I highly recommend Precision Door Service.
Sharon Finn
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent. It would be helpful if the email included approximate time of installation and that the customer will be given a call approximately 30 minutes before arriving. I was told verbally by phone but had several contractors and over time I was confused. Thank you, highly recommend your service.
Mike Musolf
Service Provided:
Install Garage Doors
Review:

Jerry Parker, arrived on time explained everything clearly, my son-in-law Robert Henderson handled everything for me. Hi Pat, Robert here; we can all have peace of mind, knowing that Irene is safe and secure. Robert
Irene Brand
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Thank you so much John Chisgar for your dedication to help us fixed the garage door opener so quickly. You are amazing. He explained well and give me the options of the choice too. Even help me to program my car against the garage door opener. Highly recommend to all. Thank you, Eliza
Eliza Scott
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Came early in the morning, around 8:30 and made repairs within half an hour! Price also was reasonable and really great and kind service. Thank you so much!
Yeri Chang
Service Provided:
Garage Door Opener Repair
Review:

Quick service - I called in at 1pm and got an appointment for 3-7pm. James and Daniel were there shortly after 3pm. They were thorough and courteous. Since my door was over 20 years old, in addition to replacing the springs they replaced the cables and added a stiffener to the top panel.
Brent H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

A receipt was never emailed only this survey. Good technician, but bad business systems, no email receipt, had to call to get one, appointment originally set for April 30 between 12:30 and 4:30. Noone showed up. When I called they said the receptionist never set up the appointment since I didn't finalize the call. Not true, I stated OK when she said the time, she didn't ask for any more info, said nothing so I hung up. Technicians are very good, systems, or management seems to be problematic.
Leslie Goodloe
Service Provided:
Garage Door Repair
Review:

Prompt, professional, & knowledgable. with fair feess
Phillip Wall
Service Provided:
Garage Door Repair
Review:

This is a follow-up to my last review . Pat Prendergast contacted me to discuss my negative review of Precision Door. He was genuinely concerned about the service I received & wanted to make it right by me. We discussed the situation & came to a conclusion which exceeded my expectations. Pat’s immediate response, understanding & quick resolution has caused me to regret my initial review. I will refer anyone I know interested in Garage door work or replacement to Precision Door with confidence ! Sincerely , Craig Pollak
Craig Pollak
A Response from: Pat Prendergast

Mr. Pollak, I am glad we had a chance to speak. Sorry for the confusion. Happy to that you are now completely satisfied. Your door should work great for a long time! It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for a job well done! An exciting early morning for us- upon my husband‘s departure for work shortly before 7 AM, the garage door popped out of it‘s guide rails and tore some of the brackets away from the garage frame, twisted the rails and making for a lop-sided hanging door that would no longer budge nor close. Needless to say, unsettling if you can’t lock or leave your home! By 7:30AM I had made the appointment with Priscilla for same day service. Gabriel, our technician, called ahead and showed up as promised, assessed the damage ( one of the sorings had broken and caused things to jump out of the rails). The technician gave me 2 options, afterwhich he proceeded to replace the broken spring(s) , center bearing etc. Before noon our garage door was back to functioning as it should, including it’s glass panels still intact and in place, all joints and the main track freshly lubed as well as the alarm system still talking to the base.... Appreciated the clear options, the dialogue on eye level and not being up-sold something we did not need or budget for! Way to go- can only recommend the company and Gabriel was spot on, knowledgeable and courteous- MUCH OBLIGED!
Georgia R.
Service Provided:
Broken Garage Door Spring Repair
Review:

Mike was on time, very sweet and respectful. He was clean and neat. Very Professional. Mike repaired my door ASAP. It was refreshing to have such great service people. Thanks Mike
Colleen Barnes
Service Provided:
Garage Door Repair
Review:

Excellent work, good price, done when promised.
Robert Welles
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ken arrived within the specified time window - he was very polite and courteous. He replaced both torsion springs in our Martin up and over garage door and adjusted the tension to balance the door. It took much less time than I thought it would and he was careful, tidy and, most of all, very professional. Highly recommended.
Stan Roberts
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician you sent over was very personable and knowledgeable. He quickly diagnosed the problem and had it fixed in ten minutes. We truly appreciated his efforts. We hope we don't need to call you soon, but if we do, we certainly will call you again. Thank you so much! Yours truly, Nancy Ashizawa
Nancy Ashizawa
Service Provided:
Garage Door Repair
Review:

There was a communication barrier between us.He either didn't understand what I was saying or didn't care.His main focus was to sell me something that I didn't think I needed.When I asked him why I needed it, he tried to change the subject.He felt totally untrustworthy to me, which is why I declined to have any additional work done.
Theo Phillips
Service Provided:
Garage Door Repair
Review:

Mario and Blake were professional and explained my options to me. I called at 10 am and they were here by noon.
Beth Bratt
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The service given by this company was outstanding, they stand head and shoulders above the competition in San Jose.
Carol Day
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician was prompt and professional as well as pleasant!! He went about his work efficiently and explained what he was doing...I felt extremely relieved and was very satisfied with the service delivered. I recommended Precision Garage Door Service to a friend...thank you!!
Elizabeth Mccarthy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had asked for a few things in the appointment I made: to help me close my garage door and for a price quote for a new door entirely as the one I currently have is shot. I was excited to have someone come out because it was a safety issue with my door being partially open and I definitely couldn't close it on my own. The woman I spoke to was amazing and helped me immensely. She understood the urgency of my request and got someone over the same day. She said the service to close the garage would be $49.95 but that was half off $24.95 (give or take a few pennies)..... YES! I thought that was a great price considering another company wanted to charge me $65.00. Unfortunately, that's when my great experience ended. The tech who came out to service my garage door and quote me on a new one tried to make me feel as though he was giving me all these great deals. "This is what I'm going to do for you." and so on and so on. My entire appt was like this. The more he talked the more shut down I became. I'm a woman, after all, I'm likely pretty stupid. He quoted me just under $3400.00 for a new door. I told him I couldn't afford that and wanted to look at something cheaper. My request went on deaf ears. He wasn't looking after my best interest but rather he just wanted to push a sale and when I told him I need to get other estimates he wasn't happy. My service fee went from $24.95 to $249.00. WHAT? To shut my garage door? He said if I purchased the door the service would be FREE. Now I'm pissed and want him out of my house. What a huge disappointment with my experience, especially since you are family owned and diamond certified. The end result. The tech was able to shut my door and didn't charge me. I'm not too sure why, but I thanked him and he was on his way. He definitely wasn't happy when he left. He looked more annoyed with me because I didn't order the door.
Michelle
Service Provided:
Garage Door Repair
Review:

Great service! From the initial phone call to schedule, the installation of our new opener, remotes, and key pad, our service tech Gabriel couldn’t have done a better job. Courteous, informative and always professional! Very happy we called Precision Doors-San Jose. Thank you all.
John Narciso
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Prior to selecting your company, we had 3 other garage door operators work on our past problems. Took a chance with Precision based on the Diamond Certified Directory and we never regretted it. Your Technician Gabriel needs to be complimented for immediately correcting the problem and spending time explaining the mechanics of the garage door. We're glad to discover a great company & will not hesitate to use & recommend your service to others. Our rating -- 5 Stars! Keep Gabriel in the San Jose Area!
Amy Mizuguchi
Service Provided:
Garage Door Repair
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