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Read what people are saying
about Precision Garage Door in:

San Jose Area, CA

Precision Garage Door of San Jose
has received 542 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did some major parts replacement on my garage door in March 2017. Torsion Springs, drums, cables, rollers, bearings, hinges. Because of the 5 year warranty I called them when my door was making a "snapping" noise when it was closing. Paulino quickly found that one of the panels was bent causing the door alignment to be off. Have no idea how this happened, but it was quickly bent back into shape and the noise was gone. He also checked the door closure pressure and made a minor adjustment. Only took a few minutes to remedy the problem. That's why you call a professional! The charge to repair was the fee for the service call of $50. Well worth it. Nice to have a quiet garage door again. Precision stood by the 5=year warranty commitment for the repair. Thanks.
Kathy Chole
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike R. did an excellent work, very friendly, and fast service.
Angelina Contreras
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my new garage door installed and I’m happy with it . The gentlemen/installers were very efficient knowledgeable and professional that they finished the job within the time frame. Thank you also to Mike Longfield Great job guys for sure I’ll recommend Precision Garage to my friends.
Tessie Cenidoza
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brendon Brooks inspected the garage door and showed me how the 25-year old door was beginning to fail in its rolling mechanism. He replaced all worn-out parts, and I am glad I had it done. Excellent work.
Peter Rosenblad
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip has done a great job on my garage opener. He explained the work in detail, knowledgeable about his work. I will go with precision from now on for any of work that is related with garage door! Yes. I will recommend your company to everyone!
Lois zee Yoda
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect service from phone call to resolution. They were able to get me in within a couple hours and technician diagnosed the problem and fixed it right away. Left me with good instructions. Just a couple hours later and problem was gone. Price very reasonable and staff on phone and technician very courteous. Thanks!
Cindy Castillo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was outstanding. The service tech.,Mike Munoz, was courteous, knowledgeable, and answered all my questions.
Arnold Pinck
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision after having hired competitors twice to first install a garage door and then a second vendor for a servicing need. Both of these experiences left me feeling as though I had been taken for a ride. This time I called Precision based on reviews and I am leaving this review as Mike, Precision Technician, fixed my door providing a complete overiview of issues during estimate, proposing a fix and in the end saving me time and money (he went out of his way to minimize the impact for me). He was professional and most of all honest and concerned. I will look no further then Precision should I ever need garage door services. And I will recommend to all who ask and likely some who don't.
George Brooks
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were given a 4 hour window for the appointment however Josh the technician called and came 20 min later he was very knowledgeable professional attentive to every detail would recommend this company
Erma Romani
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake was able to quickly identify the issue and give an expert opinion on how to fix it with the price and other charges. He was able to resolve my queries and I would definitely recommend him and Precision.
Nikhil Menon
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was extremely Competent and Efficient. Very personable also. He overhauled all door components as well as installing a new premium garage door opener. I would rate him Five Stars!
john s carmack
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job was performed in a very good time frame, there was availability next day for service which was great. All encounters with service techs was great and they were professional, friendly and courteous. Very pleased with company and service and will choose them again if needed.
Nicolette Cline
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding work. Mario was professional, courteous and timely. I highly recommend him and Precision Door!
Tyson Salsberry
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent overall services! Friendly and attentive. Thank you.
Huan Le
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Former owner of my home had a Precision sticker attached to the garage wall. My opener finally died and I called Precision to help. Blake came the same day, he had everything he needed in his truck and had me set up in little over an hour. Friendly, polite young man. Would definitely recommend this company.
Judi Leonard
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star company, excellent service on my new garage door. Both Mike Munoz, and Daniel Hernandez were right on time and very professional. Daniel did a excellent job are the installation of our Garage Door. I highly recommend Precision Door Service.
Sharon Finn
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent. It would be helpful if the email included approximate time of installation and that the customer will be given a call approximately 30 minutes before arriving. I was told verbally by phone but had several contractors and over time I was confused. Thank you, highly recommend your service.
Mike Musolf
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker, arrived on time explained everything clearly, my son-in-law Robert Henderson handled everything for me. Hi Pat, Robert here; we can all have peace of mind, knowing that Irene is safe and secure. Robert
Irene Brand
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much John Chisgar for your dedication to help us fixed the garage door opener so quickly. You are amazing. He explained well and give me the options of the choice too. Even help me to program my car against the garage door opener. Highly recommend to all. Thank you, Eliza
Eliza Scott
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came early in the morning, around 8:30 and made repairs within half an hour! Price also was reasonable and really great and kind service. Thank you so much!
Yeri Chang
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service - I called in at 1pm and got an appointment for 3-7pm. James and Daniel were there shortly after 3pm. They were thorough and courteous. Since my door was over 20 years old, in addition to replacing the springs they replaced the cables and added a stiffener to the top panel.
Brent H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A receipt was never emailed only this survey. Good technician, but bad business systems, no email receipt, had to call to get one, appointment originally set for April 30 between 12:30 and 4:30. Noone showed up. When I called they said the receptionist never set up the appointment since I didn't finalize the call. Not true, I stated OK when she said the time, she didn't ask for any more info, said nothing so I hung up. Technicians are very good, systems, or management seems to be problematic.
Leslie Goodloe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, & knowledgable. with fair feess
Phillip Wall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a follow-up to my last review . Pat Prendergast contacted me to discuss my negative review of Precision Door. He was genuinely concerned about the service I received & wanted to make it right by me. We discussed the situation & came to a conclusion which exceeded my expectations. Pat’s immediate response, understanding & quick resolution has caused me to regret my initial review. I will refer anyone I know interested in Garage door work or replacement to Precision Door with confidence ! Sincerely , Craig Pollak
Craig Pollak
A Response from: Pat Prendergast

Mr. Pollak, I am glad we had a chance to speak. Sorry for the confusion. Happy to that you are now completely satisfied. Your door should work great for a long time! It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for a job well done! An exciting early morning for us- upon my husband‘s departure for work shortly before 7 AM, the garage door popped out of it‘s guide rails and tore some of the brackets away from the garage frame, twisted the rails and making for a lop-sided hanging door that would no longer budge nor close. Needless to say, unsettling if you can’t lock or leave your home! By 7:30AM I had made the appointment with Priscilla for same day service. Gabriel, our technician, called ahead and showed up as promised, assessed the damage ( one of the sorings had broken and caused things to jump out of the rails). The technician gave me 2 options, afterwhich he proceeded to replace the broken spring(s) , center bearing etc. Before noon our garage door was back to functioning as it should, including it’s glass panels still intact and in place, all joints and the main track freshly lubed as well as the alarm system still talking to the base.... Appreciated the clear options, the dialogue on eye level and not being up-sold something we did not need or budget for! Way to go- can only recommend the company and Gabriel was spot on, knowledgeable and courteous- MUCH OBLIGED!
Georgia R.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was on time, very sweet and respectful. He was clean and neat. Very Professional. Mike repaired my door ASAP. It was refreshing to have such great service people. Thanks Mike
Colleen Barnes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work, good price, done when promised.
Robert Welles
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ken arrived within the specified time window - he was very polite and courteous. He replaced both torsion springs in our Martin up and over garage door and adjusted the tension to balance the door. It took much less time than I thought it would and he was careful, tidy and, most of all, very professional. Highly recommended.
Stan Roberts
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician you sent over was very personable and knowledgeable. He quickly diagnosed the problem and had it fixed in ten minutes. We truly appreciated his efforts. We hope we don't need to call you soon, but if we do, we certainly will call you again. Thank you so much! Yours truly, Nancy Ashizawa
Nancy Ashizawa
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a communication barrier between us.He either didn't understand what I was saying or didn't care.His main focus was to sell me something that I didn't think I needed.When I asked him why I needed it, he tried to change the subject.He felt totally untrustworthy to me, which is why I declined to have any additional work done.
Theo Phillips
Service Provided:
Garage Door Repair
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