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Read what people are saying
about Precision Garage Door in:

San Jose Area, CA

Precision Garage Door of San Jose
has received 785 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work. The Technician was done in under an hour. Materials were a little pricey but overall completely satisfied with the results.
Bob Heihn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is our second time using the services of Precision Door service. Like the first time, I was completely satisfied with the service. I found Technician Jerry Parker very knowledgeable about the workings of garage doors. His tips on taking care of the garage door, including lubrication, were well received and will be applied. The door works like new now. Thank you Jerry for the great job and thank you Precision Door Service for Jerry as your representative. He is an example of the fine service you provide. Mia and Bill
Mia Wang
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On 8/28 experienced a failure on the home’s garage door – called Precision Garage Door and they understood the urgency and scheduled an appointment the following morning, mentioned the repair technician would be at the house between 8:00 and 12:00pm. The technician called and was present at 8:05 am – the technician was very aware of the COVID 19 protocol and wore a face mask/gloves. The repair took least than
Mr. Sheperd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

1 star because they said they will call 30 minute before heading to my house. My appointment is from 12 to 4 they call me at 3:50 to tell me me there in front of my house.
Reggie Reboredo
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician Matt was extremely knowledgeable and transparent with my options so that I could make an informed decision about my best option for garage door repair.
Michael C
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman came to my house to fix my garage door spring. He did a great job.
David Kuo
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring on my garage door. Paul showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.Thank You!!!
Blanca Page
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Philip was amazing he… he was on time and extremely knowledgeable. He took the time to explain what he was doing and why he was doing it! I will definitely use Precision again !
Bill Provax
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very happy with our new garage door and opener. Moises and crew were fast and efficient with installation. thank you!
Brian Kruse
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service man Jonathan Castro had done a nice job in replacing the defective part then reset the Garage openner function. We are pleased to see the garage door works again. Please provide your guarentees on the replaced part.
Lincoln Wong
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino came right on time, was able to open the stuck door then repaired both of our doors in a few hours. He had to replace two garage door openers, belt rail, torsion spring, rollers, drums, end bearing plates, center bearing plates and remote. He worked very hard and was always pleasant even though it was hot in the garage. We would definitely call Precision again and would surely recommend them for garage door repairs.
Sue or tom Lambert
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Performed a High Lift conversion with new rails and motor. Moises was the installer. He also performed the inspection 6 weeks before the work was done. Both were very professional and of high quality. He was patient and thorough when answering all of my questions.
Bob Morgan
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairs to the garage door/Liftmaster were done by Phillip, he was very knowledgeable and answered all our questions. The initial problem, broken spring, was fixed along with replacement of worn parts (rollers and end bearing plates). He gave us instructions for remote controls and regarding the loss of power and manual feature, which I tried and was pleased to know I will be able to do this. We had to wait till the evening for the service appointment, but it was worth it not to have to worry and I can get my car out of the garage now, Thank you and Phillip too.
Sue Gaumont
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent repair of my broken garage door spring assemblies. Two thumbs up!
Peter Stylianos
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A superb job! 5 stars.
Lazar Fleishman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was very informative and did a complete job of identifying the problem I was having, correcting it and doing other work that was needed.
Darryl Stow
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Living in our home for almost 25 years, we have had many occasions to have repair work done on our garage doors and openers. Recently one of the two springs broke on our double door. We had no idea when they had been replaced, but we knew it was quite a while ago. One of the cables snapped as well. Since we have two springs we were pretty sure that both springs had to be replaced. After seeing numerous Precision Garage Door TV commercials, and checking them on line, we discovered that they answer all calls 24/7 with one of their own employees both of which are not a common practice in their industry. We called on Monday morning and we set up an appointment for Tuesday. We received an email confirming the appointment complete with the name of the assigned tech, Jonathan Castro, as well as his personal bio. The appointment was set for 8a-12a and as promised, I received a call from Jonathan letting us know he would be at the house in about 30 minutes. Jonathan arrived in 30 minutes as promised. We reviewed the damage and he went over a number of repair options which included replacing not only both springs and both cables, but a number of other parts that over the many years of use showed obvious signs of deterioration. We approved the option to replace all the parts recommended. The bottom line included an extended warranty as well as a "senior discount" Jonathan was professional and personable and displayed an extreme degree of knowledge about his product and industry. Many thanks to Jonathan and Precision Garage Door. We will certainly recommend them to our friends, family and neighbors.
Stu Ganz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr Mejia was very professional and friendly gave me different options from repair and completed the job quickly and safely. Thank you for a great job
Terry Holopirek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He took the time to tell us what was wrong and he fixed it.
Jackie Hardman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work and fast!
Dan Basuil
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!
Ramiro Hurtado
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding customer service
Roger Marquez
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a super job WELL DONE
Scott Mcvea
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not working and so I called Precision. Jerry, technician, assigned for my work was out on a job and gave me time he would be coming. He called beforehand and arrived on time. Jerry is a great technician with tons of knowledge. He explained each and every part of the system as he was checking it and let me know the pros and cons of the different type of parts. He completed inspection and gave me 3 options to choose from to get the work done. No sales pressure! I selected the option and he got the job done in a very short time. He is a great professional and expert in his work. I highly recommend Jerry & his company to anyone who needs to get his garage door related problem fixed. Very good service. Thanks you! Rajiv
Rajiv Jadhav
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed with Precision as I called on a Saturday around 3:30 p.m. and they schedule an appointment between 10-2 on Sunday. At 9:45 a.m. I received a phone call from the technician, Jonathan, letting me know he was en route and would be at my house around 10:15 a.m. At 10:15 a.m. he knocked on my door, within 2 minutes of him walking into my garage he had diagnosed the problem. My garage door was working again by 10:45 a.m. He was very professional, explained things, and went over and beyond by lubricating all parts. My garage door is so quiet, you cannot hear it open anymore as you could before. The repairs came with a three-year warranty. I would highly recommend this company and specifically Jonathan.
Shelly Maselli
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service. Give your tech a raise for his excellent service. Thanks again.
Arlen Blum
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company ripped me off by replacing a garage door vault lock which took him five minutes to do and then charged me over 343 dollars. The very same part at Home Depot is 12 bucks. Then he tried to sell me things I didn’t need like a complete new opener and door springs. I will never use this company again
George Schifano
A Response from: Freddy Cespedes

Hi Mr. Schifano, Thanks for taking the time to speak with me last week. I'm hoping that after our conversation your customer experience improved. We appreciate you choosing Precision Garage Door. Please do not hesitate to reach out to our team or myself directly if you need any further assistance. Please keep an eye out for a link that will allow you to update your customer experience should you feel it improved after our conversation. Thank you! Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael Munoz was my sales rep who helped me make the right decisions for my new garage door, panel design, motor and belt. He was friendly and helpful, giving me the information I needed to pick the features that I needed. Luigi Lopez was the technician who installed my garage door. It was amazing to watch the methodical way he took the old garage door apart and put together the new door. His steps were efficient yet he was always careful to measure and measure again to check that everything was right so the job was done correctly. He explained the operation of the door and answered all my questions. My beautiful garage door now hums as it opens and closes. I am very happy with your product and your employees! I will be happy to recommend your company to family and friends.
Chris I.
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was fixed on the same day when worker came to my home. He had all necessary equipment to get the job done. Now that’s precision and I loved worker’s expertise.
Betty Cintas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very surprised when I was informed that I did not need to purchase a new garage door opener. It turned out to be a safety sensor issue. The technician was very professional and knowledgeable. I would recommend Precision door For all your garage door repairs.
Larry Lawson
Service Provided:
Garage Door Repair
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