Review:

Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.

Review:

I felt since my husband was not available and I was a woman alone I was taken advantage of. Was not happy with the communication at all between me and the service person that I got. I am an educated woman who knows when I am being taken advantage of.

Review:

Our technician Paul Brinkman did a great job with our broken garage door. He was on time, efficient and spent 3 hours repairing it to a new door. Spent time telling us what broke and how he could repair it. I would recommend Precision Door and our technician.

Review:

Garage door spring broke and door wouldn’t open. Precision door service was available, responsive and capable with certified, trained technicians. Erik came over to our house within 4 hours from our initial call and during the scheduled time. Erik even communicated twice with us regarding an ETA. After his thorough analysis of the problem, Erik provided a clear estimate and completed the work capably and in just over two hours due to the complexity of the problem. I plan to call on Erik and Precision again in case our motor needs replaced and I would highly recommend them.

Review:

The technician was on time and very courteous. The costs seem very excessive and why did I have to pay a service charge? I agreed for him to perform the work, he did give me a senior discount and a 50% discount on the service charge but why am I having to pay a service charge when I have agreed to a very expensive repair. Good work but way too expensive.

Review:

Excellent, excellent service. Your technicians are the best! Service is always fast, clean and efficient. Thanks!

Review:

Excellent service by Jerry. Repair details were explained and workmanship was high quality.

Review:

The spring on our garage door broke on Saturday morning. I called precision and they had a man out to fix it by 3:00pm. Jerry explained everything to us and did a great job. We would recommend Jerry and Precision Door to all. We did upgrade our opener. It was so old you couldn’t get parts for it anymore. The door works like a charm. Very quiet and much safer. Thank you Jerry aNd Precision Door for working on the weekend.

Review:

Lots of good information about maintenance, speedy repair, polite and was very helpful

Review:

Great job. Happy with the service

Review:

Phillip is very professional in replacing the springs and motor for our garage door. He explained all details for us to understand the parts required for repair and maintenance needs. He is friendly and patient in answering all questions. We're very satisfied with his service. We will continue to use Precision for on-going maintenance.

Review:

Alex came out same day, worked til 11pm to repair my door which would not open. Appreciate even though a late start in the evening, he still came and completed the job. thanks

Review:

Garage door stopped working Sat. night and was very pleased to see that Precision worked on Sunday at no additional charge. Alex was our repair person. He was efficient, told us exactly what needed to be repaired and went to work to fix it. I was very pleased with his work.

Review:

On 12/10/19, Mike, of Precision Door Service of San, Jose did a fantastic job of installing a new garage door motor. He came in a timely fashion and did the installation very quickly and efficiently. He was also friendly and carefully explained how the new setup differed from our old one; of course remembering to give us 2 new remote controls for the door. As I said before, a wonderful job.

Review:

the service & repair went well. Jerry was courteous & helpful

Review:

I just got home from work and rather late, but would like to sent you a review tomorrow. Very impressed on your tech keeping me posted on arrival time and work he performed. Also your office staff she found me an opening today much appreciated. Love the equipment installed. The noise has been reduced when opening the garage door. Thank You in order from all the Hernandez family. Frank V. Hernandez

Review:

Good service but unreasonable price, especially for cables. They take 15 minutes to install and cost me $386. Parts maybe cost $12 each. Not happy with that. After my repair I checked average prices and my bill was right at the very top. I learned my lesson. Shop around.

Review:

One of the best service and repair companies I have ever dealt with in San Jose, CA. Jess, in dispatch was great, but Sheridan, the technician sent to my home was the greatest!! Have posted contact information next to my opener button. Will surely recommend "Precision Door Service"

Review:

On Monday, December 2, 2019, I had the opportunity to have service done on my garage remote by one of your service technician, Jerry. I would like to let you know the service I received was outstanding. He took time to explain what was done to get my remote operating again. He completed the work as if it belonged to him. I was very pleased with his service and when I call this company again, I would like him to come out. I have had two outstanding service technicians that have service my door, Josh and now Jerry. Thank you for allowing me to share these words of appreciation. Paulette Little

Review:

Very good service and quick respond time. Tech was very friendly and fast.

Review:

We were pleased for the prompt service we received. The job was done the next day after I called for service. This is a new company for us and we would recommend them again.

Review:

Our garage door spring broke the day after Thanksgiving. I chose to call Precision Door service based on Excellent reviews and rating on Google and they truly delivered. I got a next day appointment on a holiday weekend in spite of rain and cold, windy weather. Brandon arrived on time after his earlier call and diagnosed the problem immediately and also pointed out that rollers, drums and several bearings were worn out (they were 30+ years old which came with the door). He went over the options and we chose to get them replaced instead of a new door. The job was done very efficiently and professionally. Our garage door is now very quiet and smooth like a new one and we saved a bunch of money. Thanks for an outstanding service. Highly recommended.

Review:

The professional showed up within the 4-hour window. He went through a though check of every component of the system. He explained very clearly what components needed to be replaced. Then he used a pad connected to the office via internet to give me a quote. He completed installing a new opener and replaced all defected components within three hours. A invoice was sent to me after a few minutes to my email. The system works great! This is the second time we used Precision. The office answered the Hone calls promptly. Very professional!

Review:

My garage door stopped working halfway closed/open and it was getting late in the afternoon. I did not want to leave it that way overnight. Precision Garage Door sent Paul B. to fix the problem. He was very knowledgeable and pleasant to work with. He promptly replaced the cables and got the door working. I was pleased with the great service.

Review:

Jerry is a very skillful and thoughtful.

Review:

Good service from Jerry, very nice manor, and knowledgeable, thanks for his mservice, good job.

Review:

Needed help with my garage door, which was not working properly. I found your information in a Diamond Certified Directory, From my initial call I was treated professionally and the employee that arrived, on time as promised, Jerry was very knowledgeable and explained his findings and what needed to be done to correct my issues. When the work was completed he showed me the repairs that were completed. I am 100% satisfied and would be happy to refer anyone that would be in need of your companies services.

Review:

Sheridan was marvelous. He diagnosed the problem (including the ones created by attempts of non pros) Fixed it immediately and provided additional info

Review:

Brandon did a 5 star great and fast job and could instantly see what my Garage needed to work properly and smoothly. I will definitely use Precision Garage Door Service again when I need further service!

Review:

Service was completely promptly by Paulino. Thanks for coming out the next morning...HOWEVER... it cost us $1000 instead of $350 for just the springs! I had a broken spring on the left side...which meant both springs needed to be replaced for "safety" reasons. After looking at the door, Paulino suggested we replace the 4" rollers (10 of them $325.00) and 2 loose bearings ($250).... I felt it was a TOTAL up-sell (money maker for them)...and we didn't have time to look into what could possible be wrong with the rollers. Felt scammed. The job was complete in 45 minutes...FAST! That was a quick $1000 for Precision. Geez.