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Read what people are saying
about Precision Garage Door in:

Palo Alto Area, CA

Precision Garage Door of San Jose
has received 159 reviews, averaging 4.88 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a great job. terrific people skills walking you through everything he needed to do. would absolutely use him again
Wayne Doiguchi
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
Jean Anderson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is an outstanding company! We have been a customer of Precision Door for almost 20 years, Startring with a door/opener purchase in 2000, and followed by a purchase of a replacement door/opener in 2015. We have used them for all required service calls as well. Our most recent service was excellent as always. Perfect scheduling. James W. our service technician was very professional who arrived on time, and performed the repair in the estimated time with the highest quality. They have my highest recommendation.
Paul P
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians Mario & Erik called in advance of arrival and arrived when promised. Both were very professional and courteous making good recommendations after examining my 20 year old overhead door. They made the repairs and serviced all other moving parts. I was pleased with their work and courtesy. My only negative is the pricing of the parts needing replacement: (2) seven foot torsion cables $286 and (2) cable drums $196.56. This did include labor to install but still seemed somewhat expensive.
Dale Kuersten
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our garage door repaired by Precision. The technician gave a a courtesy call 20 minutes before arriving and was prompt. Philip was knowledgeable, communicative and very thorough and efficient. The whole experience was pleasant and completely to our satisfaction. Would definitely recommend Precision for garage door repairs.
Jake Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because most of my neighbors have had new garage doors installed by you. Also, you repaired my old garage door 4 or 5 years ago. Your installer was superb, he did a great job in a very short time, I'm very pleased with my new garage door. Thank you. Jean Wilcox
Jean Wilcox
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision because I couldn't open my garage door, and Gabriel came out within 90 minutes. He gave me a clear estimate of the work and the price and then he replaced the broken spring. He explained all his work to me and did a wonderful job! And he was friendly and nice as well. Definitely 5 stars for Gabriel and Precision.
Katheryn Schmidt
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. was the service technician who responded to my call for replacement of a broken spring. He was professional, took the time to inspect my garage door, and provided me with an overview of existing and potential problems Although I did not have him replace all of the components he identified that might need replacing at some future time there was NO pressure to have the suggested work done at this time. The replacement of door springs and cables was done quickly and efficiently in just over an hour. Overall, I am very pleased with James and his efficient and timely service.
David Yee
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door is a excellent company to have your garage door done. Mario the technician did a fantastic job on the installation. He was very professional and new what he was doing. All the trades should have a technician like Mario and that is why I give Precision door a solid 5 star rating.
Bruce Guptill
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service receives a 5+ rating. They are prompt, courteous, provide excellent service and fair pricing. I highly recommend them. Pat Osborne
Pat Osborne
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry showed up on time and diagnosed why our garage door wouldn’t open. There were 3 problems with how our door had been installed. He then fixed them quickly and we were up and running. He also educated me on how to better maintain the doors — I learned a lot — and as an extra bonus he pointed out a mistake in how our fence was installed (totally unrelated to the garage door) that I could fix. He really went above and beyond!
Dave
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision's technician did an excellent job at very short notice. I would certainly have them again and so would the members of my neighborhood who recommended Precision to me.
Jean Wilcox
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Pros: Answered the phone at 5am when I called. Very courteous on the phone, detailed, and immediately gave an acceptable window (10am-2pm). The Cons: Didn't call ahead of time despite telling me he would (minor). Coming near the end of the window (minor). Then the work was "You have to get all these things new", which included two springs, a roller, and two drums. The full cost was $1125 with installation. I then checked and found a new door, fully installed, from another company would be closr to $1300, and it would include an actual new door, springs, motor, and everything else. We ended up paying because our car was trapped in the garage before the guy arrived, and we didn't feel comfortable saying "No" after he started working. So, while prompt, if you can avoid calling them, you should.
Taliver Heath
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker was my service man. He did an excellent job and was wonderful in explaining what needed to be done. If I need additional help in the future, I would like to have him be the one to come back to my house. I give your company a five star review.
Pat Gazzera
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker is very professional. He is quick and knows what is doing.
Han Chen
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've had great service from James W and Precision Overhead Garage Door in the past, so when our garage door didn't work the evening of Thanksgiving we knew who to call. James and Mario were able to come early this afternoon, and pretty quickly ascertained that old Genie had breathed its last gasp (he reset the motherboard by unplugging the power for 20 seconds, and the motor started, but was struggling to lift the door). Amazing it lasted as long as it had...Within about an hour we had a new, modern LiftMaster with new rails, new safety lights, digital programmable keypad, back-up battery (CA requirement as of the 1st of the year), and LED lights. Amazingly quiet operation! James and Mario left the garage as neat as they had found it (no cars, just my motorcycle and a ton of boxes they had to remove and replace). Definitely, Precision is the company to call for all your garage door needs!
David B. Karpf, MD
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They sent the technician that day and I was grateful. And they did the good service but as I did not have time to compare service fees I was panicking for the price I paid for this unexpected situation. I was impressed with the owner Pat who has listened to my concern and took a look at my invoice and gave me a discount. More than the discount I was so grateful to be heard. I just saw this email and I can tell that they are conscientious. Ty!
Mitsuko Tsuchiya
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh Kinder came, knew exactly how to fix the broken garage door, and explained different problems he noticed regarding the safety of some older components. He quickly fixed everything. The service is excellent. I will call with any future garage door issues. We highly recommend this company. Excellent. Thank you.
Very satisfied
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our Technician Mike R. Was very professional and handled our particular problem with expertise. He saved us from having to completely replace our existing garage opener. It was absolutely a five star experience and highly recommend this company to anyone who needs help with their garage door!
Kim Parsons
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, competent, polite. Got the job done. 5 Stars
Hilton Obenzinger
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great work!
Robert & sabrina Chen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

thanks to John for doing a great job and kindly working on the weekend. It was very convenient to schedule an appointment, John was on time and completed the job quickly.
Allan Armstrong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super quick and efficient, and the tech was very friendly!
Virginia Wulff
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

yes very happy- installer Mike was top notch. Your gal on the phone setting up appointment very nice. She told me on the phone if I got unit installed, I would get half off service call price which I don't see on bill. Was she wrong?
Richard Harris
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision had installed our doors originally and they have worked fine for years. Had a problem recently and Mike came and fixed the problem quickly and explained what caused it.Very efficient!
David O'brien
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars - 3rd time used over many years and I wouldn't call anyone else.
Richard Newton
A Response from: Pat Prendergast

Richard, WOW! You are the best. We are so blessed to have a long time client like you. As a local, family owned business we sincerely appreciate your loyalty. It is our pleasure to serve you!

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars for Technician Chad. He expertly assessed the problem with my old garage door opener and gave me several options to solve the problem. He did a great job answering all my questions. He replaced my 21 y.o. door opener with a new screw drive opener. It works perfectly. I am very happy with the outstanding service, professionalism and outcome of Precision and their excellent Technician, Chad Wolffe.
Maryellen Wolfers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello! Mike from Precision Door just left and fixed my garage door in 5 minutes! It wouldn't close. He found the broken wire immediately, put it back together and was on his way! He also gave me a much earlier arrival option, which really helped my schedule today. Thanks, MIKE....????
Julie Amato
A Response from: Pat Prendergast

Julie- You should expect a friendly and highly trained technician to come to your home when you call Precision Garage Door. So glad we came through for you. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the quick efficient service. You don't realize how important your automatic garage door is until it doesn't work. Would recommend your company to friends and neighbors. Joanne Condie
Joanna & michael Condie
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came to repair my garage door was courteous, kind and explained what he was repairing. He also replaced the rollers on my garage door and now it is super quiet! Thank you Precision Door Service.
Chris Crouse
Service Provided:
Garage Door Repair
Product:
Garage Doors
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