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Read what people are saying
about Precision Garage Door in:

Palo Alto Area, CA

Precision Garage Door of San Jose
has received 192 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company lives up to its name. One guy installed both a new door and opener in a day, and he aligned the door perfectly. A few weeks later as the weather changed and the house shifted, the door would no longer open as it started hitting the opener. Another technician came out and quickly adjusted it, but then decided to reinstall the opener higher up to ensure the door never hits the opener. I love how they do the right thing for the long run even if it took a few hours under warranty.
John H
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul the person that came out to our house was great. He explained everything he was going to do. Also how long it would take.
Gail Enyeart
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you
Edna Jamati
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend this company for any work that you need to do on your garage door. Their technician (Johnathan) is knowledgeable and performs the task and repair with precision and expertise. I tried other companies before but Precision is certainly whom I would go back to again and again for any tune ups or repairs. Very satisfied and please with the service.
Henry Goh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro I give him five star, he is a very professional friendly guy , very satisfied good job I would recommend a friend go to your company
Grace Laing
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was amazing he called and gave me a time when he expected to be here just a 15 minute window. Checked out my old opener and found pretty much what was expected too old an not worth repairing. He put in a new opener very quickly and clearly explained the operation. He also checked out the other doors openers and tracks and made some minor adjustments and lubed them. I am extremely satisfied with his work and thoroughness. When my other opener fails I know just who to call.
Joel Silverman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a new garage door from Precision and am incredibly happy with how it turned out. Luigi did a wonderful job of installing it and was very pleasant to work with. I wouldn't hesitate to recommend Precision Garage Door to my family and friends who are needing to add or replace their garage door.
Jan Edwards
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and Matthew were my installers. They did a great job fixing my garage door. I told Mario what I wanted and he followed it to perfection!
Chuck Los Banos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Name is Shirley, ya'll spell it wrong. Thanks for the good work
Shirley Davis
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door and opener were replaced. Precision staff were professional, courteous and friendly from the start. The business logos on your van and shirts inspired confidence, and my quote was explained thoroughly. My rep was responsive to texts, and the installer arrived on time and completed his work efficiently. The new door is great, and the process of getting to it was very pleasant. Thank you!
M. Chadwick
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so very much, Precision, for coming to the rescue when our old garage door opener failed. Paul not only professionally replaced the unit, but all the worn belts, berrings, and wheels, and he took the time to train us on the operation. We feel very secure now to have such a great service as yours available to us when we need it, and at reasonable prices, so we highly recommend your services.
Shane Dunkle
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario installed the new belt drive opener very efficiently. He is very polite and took the time to explain the product and the programming of our phones and autos. The new mechanism is quite a bit quieter than the old one. We are very pleased
Tom Adamo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by Mario Mojica! Really nice person to work with.
Victor Bandeira de mello
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really appreciated the call from Mario saying he'd arrive in 15 minutes and he did! Tech explained what needed to be done. All work was completed in a timely manner. Great service!
Carol Welch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was great. He was on time diagnoses the problem and repaired in no time. He also was able to give me some advise about my garage door. I appreciated the honesty. Job well done, Alex!
Ana Bonilla
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino did a terrific job. Would recommend your company
Jennifer & toby Gottheiner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex Kogan was very professional. Spotted problem immediately' corrected it in no time. A good man to have on your team.
Margaret Elliott
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an outstanding job of finding and fixing the root cause of the problem like a regular Sherlock Holmes. And did the repair (replaced worn out end bearing plates and adjusted the tracks) on the spot in a reasonable time for a reasonable price without trying to sell me anything extra. He worked like a master craftsman, skilled and professional at his work, and people like him make America great. In contrast, another Diamond Certified company (who should be sued and put out of business) had sent a man earlier that day who after a cursory look told me I needed to replace several major parts, without even bothering to investigate (e.g. "all double doors have two springs, you just have one" with no explanation why it had worked fine for 14 years that way) and wrote out a quote that was 4X higher!!
Ghulam H
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is good and prompt service for my garage door. But the price is high too. Hope this company can give more discount for return customer.
Jing Lao
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and your installer explained everything very thoroughly. Thanks!
Donald Madrid
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diamond Certified, Angie’s List, BBB and local support were the reasons I selected Precision Garage Door. Tina did a great job in following up with my wife and I and our installer was prompt, efficient and cleaned up after the installation. Also a great job!
William Class
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with Josh and his service and we would recommend precision to others and will use them again.
Sue Apfelberg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
James Papp
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the overhead springs holding our garage door broke, with the car locked in. Jerry from Precision Garage Door arrived the *same day* I called within just a few hours and fixed the problem quickly by replacing both the broken spring and the other one. Jerry was extremely friendly, gave me options, and answered all my questions. Beyond just fixing the problem, Jerry exceeded my expectations by giving the garage door a quick lube and now it operates much quieter. He also replaced the J connector with a more compact one which gives my low-ceiling garage greater clearance -- a nice little upgrade that a professional eye may spot immediately, while I didn't even know it's a possibility. Overall, Jerry not only the problem, but he also made the garage door work even better than it did before it broke. The only reason I give 4 rather than 5 stars is that the repair was overall rather pricey, at $520 (for 2 springs and a few smaller parts). I suppose this is a company pricing policy rather than Jerry's, but I think this is on the higher end of the price range for such a repair.
Satisfied Customer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always wonderful! Shows how to troubleshoot in the future and good tips. Thank you so much for fast service and very understanding repair people!
Debbie Nansen
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door spring gave out on Saturday evening, my car was trapped. One call to Precision Sunday morning, Alex comes on time Sunday afternoon as promised. My garage door is fixed Sunday, working great, and my garage is clean like no one was ever there. Alex of Precision is my garage door hero!
Parris Hawkins
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex is super great. really appreciate his help during such a late night. and he did an excellent technical job.
Xiong Wang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent. Thanks!
Mark Davis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on the same day, called 30 minutes ahead so I didn't have to hang around waiting. Fixed the problem quickly and serviced the door. Very happy with the work.
Piero Pianetta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision about a problem with our garage door not closing at 3:30pm and they had someone at our house before 5pm the same day. Alex Kogan our technician was very responsible and professional in his assessment of the problem with our garage door. He took the time to explain to me what went wrong with the door and he was very careful to replace the springs (the problem with the door) with ones that would be appropriate for our heavy garage door. After the repair, Alex also made sure I understood what I need to do for maintenance on the door going forward to avoid the problem in the future. Great to have someone who cares so much about quality and a good customer experience. Thanks!!
Ted Simonides
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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