Read what people are saying
about Precision Garage Door

Paul came quickly when I could not close the garage door. He was able to repair it so that we could at least close the door due to damage.

- tamara reneau

My garage door broke and Precision Garage was able to come in the very next day and replace the broken door. The installer did a wonderful job!

- David Gleason

Soukie Sing came out late in the evening (7 PM) to service my garage door springs ( had been improperly installed by Integrity Garage Door) and were out of balance. Garage door was not functioning correctly and the plastic gears that run the opener were grinding themselves to bits as a result. Soukie gave me a fair price estimate for replacing the springs, showed me everything he thought should be replaced and why it should be replaced and didn’t hard sell me on anything I didn’t need. Most things on a garage door I’m comfortable working on ( I work for a contractor doing home building, remodeling, used to be a bike mechanic) but the amount of stored energy in those springs scares me half to death. Soukie was polite, very communicative, professional, and the dispatch was very fast to actually pick up the phone. I’d 100% hire them again.

- Winston Parsons

Great experience with precision garage door san jose. The technician, Soukie Sing arrived right on time, assessed the problem and got the job done quick and efficiently. He provided excellent customer service and answered my questions and concerns thoroughly.

- Anthony Barron

John was very professional and got the job done very quickly.

- Douglas Scott

Joel Jamiez was very friendly, informative, and provided great customer service.

- Kim Hernandez

Precision, garage door I called and very professional as well as courtesy and good customer service. Paul did a great job. This review is under my son‘s name, Matt, but my name is Irene and I’m the one that called.

- Matthew Lopez

Paul is very knowledgeable technician. He performed exelent job installing automation on my garage door.

- Alexander Libek

My new garage door opener was installed a few days ago, and I love it! Joel was my installer, and he was really great! He was professional, knowledgeable, and efficient. I'm glad I decided to go with Precision.

- Jeri Eznekier

They replaced my failed garage door spring in very quick time (less than 45 minutes). I did notice later that the doors seemed a little unbalanced. I called them the next day. They were out within an hour or two And readjusted the spring in just a few minutes. They are perhaps a little pricey, but they’re very professional and do a quick job. I would definitely recommend them.

- Michael Fitzwater

We had our garage door wheel pop off its track (which was installed by a different company) we reached out to Precision and it was so easy and quick to book an appointment for someone to come out and see what was wrong with it. Jesus was absolutely wonderful and took the time to make sure I knew what he planned to do and what he believed was causing the issue. Also made sure I understood the cost and was very polite. He was able to fix the issue and was on his way. Could not be happier with the start to finish process working with Precision. Will definitely be recommending them and saving their info for any future needs!

- Stephanie L

On-Time, very professional and friendly, they answered all my questions prior to starting the job and after. Excellent work for what I had done, it was very fast. (Spring replacements) The Service technician made sure the everything was working to my satisfaction and to his.

- sharyn hoshi

Paul did a great job replacing my garage door motor, programming and demoing features of the new one

- Ken McElvain

SOUKIE SING installed a new garage door opener motor for me. Everything went great! He told me how it works and to do the things I wanted to know how to do. Great Job.

- Pat Dolan

Paul saved our garage door! He came out the same day for an emergency repair, assessed all the issues and stayed until the door was up and running again better than before! He even repaired the issues left behind by a previous garage door company!

- Ryan Walker

Paul was the best. Thought i needed a new garage door. He suggested repairing my old door to avoid the hassle of the HOA. Runs like NEW!Thanks Paul

- Brian F.

Service was impeccable. Tech Antonio kept me informed each step of the process so I understood exactly what was happening. My garage door is so quiet now! And it’s SAFE, RELIABLE, and I am worry free.

- Marian Gleason

Arrived on time. Explaned the damage to door and what is needed to make operational again. Worked quickly

- George Lucchesi

Paul came to fix my garage door spring and he is very knowledgeable and replaced springs, bearing, rollers. I have updated this review after finding an issue. He removed one of the Genie cable keeper (unique to wall mount opener unit) to reduce noise and said it is not needed at all. But this potentially put a time bomb to garage door because the nature of wall mount unit, which drives directly from the bar instead of door. The cable keeper tightened the cable during closing the door to help pull the door down. This is not needed for belt type of opener at all. Contact Precision Garage Door to ask Paul to return the cable keeper and sent text to him as well. No response. I am disappointed after paying $1590 and I have to buy replacement from Genie for additional $40 and the time wasted to address this issue. I also found a gap between door and frame on upper left was introduced after the repair.

- Chyifeng Ding

Andrey did a great job fixing our broken garage spring he’s knowledgeable, friendly towards my husband, and he did very quick job. Their costumers service are top notch our garage broke last night called them around 7:30pm and got the earliest appointment 8:30 the service done 9:30 ish am. Price are very responsible will definitely recommend this company.

- Babylin Mallari

The finished work left us with a garage door working as if new. Professional work done quickly and thoroughly by a very competent technician. The cost was appropriate for the service performed. A very satisfying outcome.

- Ricardo Giardino

Great service with excellent technicians.

- Perry Stathos

Extremely responsive, professional and efficient. Came to address broken spring, door works much better and quieter than before the repair.

- Amy Reilly

Good

- hung do

The technician Mr. Kim doing a very nice job, he is very good!

- Frankie Chan

Hands down, best service ever! Fast, professional, polite, clean and efficient! Please don't waste your time calling anyone else!

- Aaron Horn

Paul was very efficient and took the time to explain all the features of our new garage door opener. Great customer service. I highly recommend Precision!

- Darcie Pool

The service and knowledge of the tech Bashir (sp?) was terrific. He really knew his garage doors!

- Mark Stark

The first time Precision Garage Door came to repair the seal on my garage door, I was not happy with the work. Within the next business day, their Manager called me and offer to redo the work. He sent a different technician out to fix the problem. The new technician was patience, thorough, and took his time to do the work correctly. It was day and night compared to the first call. I really appreciated that Precision Garage Door really stood behind their business. I experienced first hand how they went out of their way to keep the customer happy. Definitely would not hesitate to call them again if I needed any additional work done!

- Sonny Tran

Very impressed with the response, had a tech onsite within an hour. The issue was diagnosed and quoted which I approved. Overall quality of work was excellent. Unfortunately the tech spilt a can of paint and did not inform me until I found the evidence a few days later. Understand it was a mistake, however let me know so I can clear it up. Now I have dried white paint all over my garage floor and tools. Follow up. I received calls and emails from Precision Garage Door. They were very apologetic about my negative experience. They offered an equitable solution which I agreed to. Nice to have a company acknowledge mistakes, take responsibility and work up a resolution. Shows they care and hold themselves accountable. Very impressive.

- Jay Blundell