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Precision Garage Door of San Josehas received 1737 reviews, averaging 4.84 Stars:
Sunnyvale, CA
Santa Cruz, CA
Very good service. Would use again
- Nick and tamara Norris
San Jose, CA
Paul Brinkman from Precision Door Service recently assisted with a garage door issue at my home. His timely arrival and the courtesy call before showing up were much appreciated, setting a professional tone from the start. The repair, a straightforward task, was completed in about 30 minutes. What stood out was not just the efficiency of the work but Paul's demeanor throughout the service. He was easygoing and made an effort to ensure we felt comfortable, avoiding any unnecessary technical jargon and maintaining a straightforward approach to explaining the necessary work and costs involved. Paul also offered advice on maintenance and improvements that could be made to extend the lifespan of our garage door system. He noticed that the springs were heavier than necessary, which could potentially strain the motor over time. However, he wasn't pushy about additional services. Instead, he laid out the facts, allowing us to make an informed decision without feeling pressured. While the repair itself was as expected, it was Paul's honest and unassuming manner that truly made the experience positive. He took the time to ensure we felt fully attended to, a testament to his good business sense and customer service approach. In summary, Paul delivered service that was both reliable and grounded in trust. His punctuality and transparency throughout the process stood out, making the entire experience notably straightforward and pleasant. For anyone in need of garage door repairs, Paul and Precision Door Service comes highly recommended for an honest and hassle-free service experience.
- John Angel
San Jose, CA
I needed some repairs on garage door spring brackets and had seenPrecision Door advertized on television. Your ads give off confidence that you can handle all aspects of a customers needs and I was not disappointed. David was courteous, knew his job and checked my other door when asked. Was happy with your company’s service and happy to pay my bill for a job well done. Highly recommend using Precision Doors. Thank you Fay
- Fay Meleen
San Jose, CA
Technician's were on time and very professional. They diagnosed the problem very quickly and fixed it in a timely manner.
- Bob Fraka
San Jose, CA
professional worked excellent will call again
- Leo Dearagon
Los Gatos, CA
Jose and Carlos were professional and efficient. Jose quickly figured out what was wrong with our garage door, showed me the issues and explained things clearly. They had all the parts on their truck and were able to complete the work promptly the same day.
- Heidi
Product:
San Jose, CA
It is the second time that Phillip helps me with garage doors issues. He arrived on time, he is very professional on his approach to solving the problems and does so with precision, diligence and knowledge. I highly recommend Phillip's services and those of his company Alberto G
- Alberto G
Los Altos, CA
Philip is very professional and polite. After he came to check my garage door which was stopped working, he patiently gave me his experty's opinion of what happened and how to solved it. He re-programmed the machine, changed roolers and then clean the area. I am so happy for the service and will hire them again
- Iris Guo
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Saratoga, CA
Dave is an excellent, courteous, and professional technician. A++
- Kevin Chang
Product:
Service Technician Team: David Lopez
San Jose, CA
The main purpose was to sell me on a new door when all I needed was to replace a spring. I warn others to ignore the sale pitch and focus only on what your needs are to fix the door.
- Dennis Lunder
Product:
Santa Clara, CA
Service was great, repairs were explained and it was all done in a timely way. I have used your company in the past and I will continue to use precision door in the future. Thank you for the wonderful service.
- Peggy Steele
Campbell, CA
Very happy with Precision door quick response and scheduling. Specifically thanks James W who is very experienced and provided best customer service
- Yvonne Lu
Product:
San Jose, CA
Joel was prompt and efficient. We had springs break a couple of years ago and this time our sensors weren't working properly so he replaced them and serviced the door as well. He came out and replaced them for us. He is a pleasure to work with; explained all costs; was timely and got the job done well. It was nice to have him return to my home since I'd worked with him before and he'd done a great job then and now!
- Patty Dworkin
Mountain View, CA
The work was done well.everything was explained clearly and professionally you worker was courteous and helpful
- Earl Hansen
Morgan Hill, CA
Precision’s service person, David, did a very thorough job repairing our garage door tensioner spring assembly. We were a little sticker shocked at the cost, but really can’t complain as that assembly is original to the house. So that’s 26-27 years. It David was very courteous, and clearly explained what was needed. I highly recommend David and Precision Garage Door
- Donald Chiang
San Jose, CA
Called in evening with malfunctioning garage doors and service was provided the very next morning. A technician called in the early part of the 4 hour arrival window to leave a message that he was arriving in 15 minutes. My husband was unable to decipher any of the message due to poor quality English spoken very fast. I am fluent in Spanish and was able to make out that his name was Paulino. Our experience with him was mixed. He assessed and repaired the problem competently and expeditiously and did not pressure me to replace unnecessary parts. He also provided, but only upon asking, suggestions about future maintenance. When I expressed my sticker shock at the $1,800 cost of the repair, which included new springs, cables, wheels, and some tightening and lubricating, he was dismissive of my concern brushing it off as purely inflationary. My husband ran a manufacturing business for many years and is well aware of industry markup margins for parts. When we reviewed the invoice in detail, it became clear to us a large component of the “inflation” was on the part of Precision, Paulino, or both. We realized it was a classic ripoff. There were also red flags about the overall dubious professional trustworthiness of this technician. We will take our business elsewhere for any future service.
- Michelle Watte and Ray Noble
Product:
San Jose, CA
From: Jean M. Corrigan I was very pleased with my experience with Precision Garage Door of San Jose today. The repair man, Joel, was here with in the hour to address and repair my broken spring and replace other worn parts. Joel is very experienced and quick employee. I am certainly planning to recommend your company to my neighbors and friends.
- Jean Corrigan
Santa Cruz, CA
The technician knew just what to do and went right to work, fixed the problem and made other tune-ups that were needed. Door is operating properly and much quieter than before
- Greg Baker
San Jose, CA
Precision Garage Door is the BEST !!! I called on Friday and on Saturday Jose Brizuela, the technician, was here on time as promised. Jose was very thorough and showed me in detail the problem with the garage door and then very efficiently corrected the problems. He was very knowledgeable, courteous, friendly and professional. I highly recommend Precision for your garage door problems - large or small..... thank you !! Kitty
- Kitty Mckee
Product:
Mountain View, CA
1. All interactions from calling for sevice to repair and payment are outstanding 2. Repair technician - Jose Brizuela did an excellent job. Arrived within the service wndow and called when he was coming. Prepared a detailed estimate after asserssing the problem and other options for addressing additional problems he found. He quoted a price and a repair time both were met. The workmanship was superior. 3. I have been a customer of Presicion Doors for over 20 years including the initial purchase of the door, and have never been disappointed. In short I highly recommend Jose Brizuela, and Precision Door
- Paul Petersen
Product:
Campbell, CA
Great service. Mario is our technician and he is courteous and patient in explaining every single detail. We had great communication, especially on the timing side. I expressed a potential time conflict due to a coming meeting; he delivered a time estimate and made it smoothly (no rushing at all). The service quality is high. I am happy with a properly working and quiet door!
- Yalin Huang
San Jose, CA
Paul is very professional & knowledgeable and detail oriented tech.
- Edmond Karinian
Sunnyvale, CA
The entire transaction was handled professionally and efficiently. My entire door assembly was inspected and maintenance was performed and it works like new now. I really appreciated the way the staff handled themselves both on the phone when discussing the work and quickly identifying the issues when on site.
- Tom Quinn
Product:
San Jose, CA
I appreciate the quick response that Precision provided to address the issue with my garage door. Two questions: 1) The service charge of $69.95, though was discounted by 50%, for just calling for service and set up an appointment, is to me an extra or unnecessary charge. I call MD's office to make an appointment to see the doctor, the receptionist will gather my info and set the appointment time, was there a charge for making that phone call? 2) One of my garage door sensor mounting rack was broken by an accident. I expected a replacement of the rack and check/align the circuit/sensor to solve the problem (It is not found under below "Purchase a New Product?). Instead the technician simply cut off the existing sensors/wires and replaced with a pair of new sensors, mounted, wired and aligned to function. The parts was an unexpected charge of $181.82, Should this be communicated clearly to the customer prior to the work starts to avoid a feeling of being overcharged or even ripped off? So if I'd recommend Precision to others, I will warn them to be alert the cost could be high no matter how small the issue is.
- Eric Chen
San Jose, CA
Outstanding response time, customer service, and quality of work!
- Dennis Mchaffie
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
Great job. Fast and perfect.
- John Oncay
Mountain View, CA
Jose Brizuela has worked on our garage door in the past. He did an excellent job as usual. Very fast and efficient. He is polite and respectful. We would highly recommend him and the excellent work he is capable of every time.
- Margo Smith
Milpitas, CA
Precision Garage Door was very responsive to repair my broken garage door. Their response time was immediate. Their rep was able to give me the latest updates on the electronics components to keep my garage & home safe.
- Willie Franklin
Product:
San Jose, CA
Your emloyee was the BEST - polite, on time, informative - everything an employee should be! Thanks again for a job well done.
- Kathy Smith
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Philip is a very knowledgeable technician he identified the problem and gave several options for repairs according to our situation.
- Dan Romani