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Precision Garage Door of San Josehas received 1714 reviews, averaging 4.84 Stars:
Sunnyvale, CA
Product:
San Jose, CA
I appreciate the quick response that Precision provided to address the issue with my garage door. Two questions: 1) The service charge of $69.95, though was discounted by 50%, for just calling for service and set up an appointment, is to me an extra or unnecessary charge. I call MD's office to make an appointment to see the doctor, the receptionist will gather my info and set the appointment time, was there a charge for making that phone call? 2) One of my garage door sensor mounting rack was broken by an accident. I expected a replacement of the rack and check/align the circuit/sensor to solve the problem (It is not found under below "Purchase a New Product?). Instead the technician simply cut off the existing sensors/wires and replaced with a pair of new sensors, mounted, wired and aligned to function. The parts was an unexpected charge of $181.82, Should this be communicated clearly to the customer prior to the work starts to avoid a feeling of being overcharged or even ripped off? So if I'd recommend Precision to others, I will warn them to be alert the cost could be high no matter how small the issue is.
- Eric Chen
San Jose, CA
Outstanding response time, customer service, and quality of work!
- Dennis Mchaffie
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
Great job. Fast and perfect.
- John Oncay
Mountain View, CA
Jose Brizuela has worked on our garage door in the past. He did an excellent job as usual. Very fast and efficient. He is polite and respectful. We would highly recommend him and the excellent work he is capable of every time.
- Margo Smith
Milpitas, CA
Precision Garage Door was very responsive to repair my broken garage door. Their response time was immediate. Their rep was able to give me the latest updates on the electronics components to keep my garage & home safe.
- Willie Franklin
Product:
San Jose, CA
Your emloyee was the BEST - polite, on time, informative - everything an employee should be! Thanks again for a job well done.
- Kathy Smith
Gilroy, CA
Paul helped us out in a pinch - arriving quickly despite it being late on a Friday night. Paul was courteous, helpful, and pointed out several issues with our door that we had not noticed before. We felt like Paul was looking out for us. He completed the repair quickly and was very professional. We would call Precision again! Highly recommend!
- Roz Alves
San Jose, CA
My 20 plus year old garage door just died and broke. Precision sent over Antonio. They gave me a four hour window, but it seemed like he headed over almost immediately. He’s very professional, friendly, helpful and respectful. He even left my garage cleaner then when he got there. He right away put me at ease about what needed to be done and said everything went smooth as butter. I would definitely recommend him and precision.
- Vikki Gonzales
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
Called on a Friday afternoon and technician Paul B. showed up at our home ~2 hours later. He did a thorough inspection of our roll-up garage door which had been making a lot of noise as of late. After his inspection he gave us three quotes for different levels of repair. Since the has been installed nearly 16 years ago we opted for the highest level of service and got new rollers, new motor with awesome LED lights, new sensors, and new interior and exterior keypads which included a lot a features we didn't have before including a phone app. Paul was very friendly and professional, he did not try to sell us on any particular option but showed us what was available to us and gave us a AAA discount, which we appreciated. We now have a virtually silent garage door with lots of bells and whistles. We're very happy we called Precision and that Paul ended up being our service provider. Thanks so much for such a good experience!
- Maria and Oscar
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Mountain View, CA
The garage door rail was damaged. We called Precision Garage Door of San Jose. They were here in less than two hours. What incredible service we received from Joel Jaimez. He reviewed our problem, as he inspected the entire system he noted several problems waiting to happen such as the cables were fraying (they were very old). He explained each situation very thoroughly along with costs. When he completed the service, he showed us each component and explained how it worked. He showed us preventative maintenance steps to take. It is obvious that he takes pride in his work and is very professional. Thanks, Joel
- Jan / dan Curran
Gilroy, CA
Garage door spring busted on a Saturday. I called the 800# and set up appointment. Paul called and arrived the same day and agreed upon on time.
- Bob Cooke
San Jose, CA
Excellent service. Responded the same day I contacted them and at the time they indicated. Representative was professional and courteous as well as very knowledgeable about the needs of the repair and was open and clear on what would be needed to bring my 20+ year old door up to date and functioning smoothly. All the necessary parts were on the truck so there was no need to return to complete the repairs (rollers, cables, bearings). All repairs were completed in a timely fashion.
- Rick Fanciullo
Product:
San Jose, CA
I am very happy with the service I received from Precision Garage Door of San Jose, from making an appointment, meeting the technician within the time frame I had been given, and observing him at work. He knew exactly what to do, explained what he was doing and got the work done. After that, he made sure that the garage door would operate properly and cleaned up the garage floor!!He was very patient and tolerated my dog who wanted to be noticed! I could not have asked for better service!! My thanks to a fine workman! I would not hesitate to call on Precision Garage Door should the need present itself!
- Elizabeth Mccarthy
Product:
San Jose, CA
Paul was all I could have asked for, knowledgeable, efficient, and friendly. In short, a professional.
- Glen Carvalho
Aptos, CA
My LiftMaster garage stopped working last Saturday due to code change failure. Phillip and his colleague arrived this afternoon and quickly reprogrammed the outside remote and car remotes. Phillip noticed that one of the roller guides had jumped the rail and replaced it with a new one. Thank you, also, to the young assistant who lubricated the LiftMaster track and chain. I highly recommend Precision Door Service of Santa Cruz County! ????
- Andrew Pudan
Sunnyvale, CA
I selected Precision Garage Door because on Saturday my garage door had a spring that had sprung, and I could not get my garage door open. I was on my way to do some shopping. I looked in the Yellow Pages under garage door repairs and your Ad was the first one I saw. It also mentioned that you did service in Sunnyvale and that is why I called. The service which was done by Joel was very professional. He answered all the questions we asked and also explained what he was doing and had done. When he gave us the quote, he explained what needed to be done and what item may pop up in the future. Also, we appreciated the fact that we could chose from two different quotes. Work was done efficiently and garage floor was left clean which I appreciated and that Joel was able to come out on a Saturday morning. We will recommend Precision Garage Door to others.
- Bea Campbell
Sunnyvale, CA
Our garage door broke early on a Saturday morning. Precision send out a very friendly courteous technician who explained exactly what was wrong and what parts needed replacement. Whole process took 90 minutes. Would definitely recommend.
- Elaine Lahey
San Jose, CA
Work was done very professionally, quickly and thoroughly. Very good job. Backup battery replaced and door lubricated. Hardware examined. Hugh
- Hugh Reynolds
Campbell, CA
Phillip arrived on time, he knew what to do and worked true to the name of the company. With Precision. I recommend Precision and Phillip with a five star rating.
- Mark Derobertis
San Jose, CA
The spring on our garage door broke just after we tucked both our cars in the garage for the night. How nice to be able to call Precision at 8:30PM, talk to a real person, and make an appointment for the next day. The technician contacted us when he was on his way, well within our promised service window. He was very personable, explained our options after a thorough inspection of our door and all the components. He was even able to raise the door - Herculean strength! The estimate was detailed and he gave us alternatives. The work was done in about 1.5 hours and our door has never run more smoothly. Good job!
- Sharon benz & Dennis Cullen
San Jose, CA
Precision serviceman Paul Brinkman came at 7:45 pm to repair a broken wheel off the track on my garage door. He did a clean and proper repair. When he left the door was purring. Thanks Precision I have used you numerous times now and you always have come same day no matter the time and got me going again. I really appreciate that with all the homeless that troll the neighborhood just looking for something to steal.
- Conde Burnett
Scotts Valley, CA
Thank you for the quick response, fast and exceptional service. Paul was very thorough and knowledgeable, and he finished the efficiently.
- Paula S
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Mountain View, CA
Paul is amazing Excellent work
- Alex Dzigurski
San Jose, CA
Paul’s work was outstanding—swift and meticulous. I truly value and appreciate the quality he delivered. However, I have concerns regarding the billing. While I believe Paul’s expertise warrants the cost, the breakdown suggesting a significant portion went to materials feels off. I’ve seen similar components on Home Depot and Amazon for half the price. I’m more than willing to pay for Paul’s professionalism, but I’d prefer not to feel overcharged for materials.
- Xin Zhou
San Jose, CA
I had a spring and cable issue. The garage door tracks were bowed from the weight of the half collapsed door. Paul gave me a list of options that would do the repair. The work was performed after a few hours. He had all the parts on hand. He was professional and courteous. Glad I called Precision.
- Mark Morales
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Palo Alto, CA
I selected your company because of the recent commercials l saw on television. I was impressed with your staff from the moment my phone call was answered before 8am to my appointment within 4 hours, to receiving a call within 2 hours from your technician, Paul Brinkman, who was then on his way, his presentation and knowledge of the services I needed to the quick and promptness of completing the job left me very happy. I will be referring any and everyone I know to your company who needs service on their garage doors.
- Angela Jackson
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Los Altos, CA
I called Precision Overhead Garage Door Service at around 10:30AM due to my garage door malfunction. I gave a description of the problem and was told a Technician would arrive between 12:00 and 4:00PM , and I would also receive a call prior to the Techs arrival. Paul Brinkman called me at 12:45PM and informed me that he would arrive by 1:15PM. Paul arrived before 1:15PM. He was polite and friendly. Utilizing his years of experience and technical talents, Paul quickly assessed the situation, and informed me of the actions he could take to repair the garage door. I agreed to the repairs. Paul repaired the garage door and exceeded my expectations for the garage door service repair. Paul Brinkman is a totally awesome Tech!
- Gina Passantino
Los Altos, CA
Joel is tops. Give him a raise. I want him next time which I hope will be never.
- Richard Harris
San Jose, CA
Paul was the best. Super knowledgeable, friendly and efficient at getting the job done. I would recommend him to anyone!
- Mark Gagner
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
The entire transaction was handled professionally and efficiently. My entire door assembly was inspected and maintenance was performed and it works like new now. I really appreciated the way the staff handled themselves both on the phone when discussing the work and quickly identifying the issues when on site.
- Tom Quinn