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Brandon Brooks
Tech ID#: 67
Reviews: 19
Average: 4.74 stars

Brandon Brooks

Technician
Brandon Brooks has received 19 reviews, averaging:
1 2 3 4 5

Brandon Brooks's Bio:

Hello everyone , I am Brandon , I am a Canadian from Vancouver Canada . I have been living in the Bay Area now for about 15 years . I enjoy all that the bay and California has to offer , I enjoy golfing , biking , traveling and adventure .I live on the peninsula with my girlfriend and 2 Siamese cats . I have been in the garage door business for 8 years now and enjoy it every day . Working with precision has been a absolute privilege . I enjoy meeting new customers and taking on new challenges everyday . It is always my goal to leave a job with happy customers and a job well done .
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.
Jim Desimpel
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wish there was more than 5 star that I can give it to your serviceman Brandon, He installed a new garage opener about 8 month ago in our house in San Jose, which suddenly stopped working and we needed a quick response to our problem. I called Precision Door Service and they assigned Brandon to our call who was very familiar with our garage door. He showed up on time and did a very professional work replacing our unit with a new one and all of his work was covered under warranty. I really appreciate his work and his company's support of their customers. Thanks Many !
Dr. Allen Mira
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you
Edna Jamati
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Brooks went beyond the job that he was here to do. He was very knowledgeable, instructive and efficient. Thanks
Frank Adams
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reliable, friendly and knowledgeable, both employees assessed the situation completely and gave clear recommendations. I’ve used Precision before and will use them in the future. I am very satisfied with their services.
Janet Sigler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision and scheduled an appointment for my garage door which was operating sluggish. Technician came on time and told me I needed all the hardware on my door needed to be replaced or have a new door installed. I asked the Precision technician if the door springs could be wound up a bit more to help out the door in the opening mode. The technician declined. The cost of the door hardware replacement was $1600.00 and a new door was $3200.00. After sleeping on this garage door issue, I called another business, which I've used before to take a look at my door. They came, wound both door springs, lubricated the screw drive shaft and the screw carrier/rails. The garage door opened and closed like new!
Steven Furuta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were here as promised and fixed the problem.
Robert Carew
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job!!!!
Inna Davy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We found you through a Google search for local garage door repair companies. We had a previous repair done by a smaller company out of Morgan Hill, and weren't very satisfied with the price or the work done. We are very satisfied by the repair done by Brandon from your company, and appreciate his advice about the issues with our garage door (we are renting, so the damage is all pre-existing). He did a great job fixing the current issue and tuning the door up, and we will recommend your company to our landlord for the long-term replacement and service on this garage door. BTW, your phone lines did not work very well for trying to make contact to schedule an appointment. Perhaps because of the COVID issues and limited phone answering resources (Brandon did mention that you are super busy right now when I asked). I found your website's Chat option to work much better, and that's how I made the same-day appointment for service. Thank you very much.
Mike Berke
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Branden was fantastic. He got everything fixed and even came back to make an adjustment. I really appreciate his courtesy and work!
Kris Tachibana
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on the same day, called 30 minutes ahead so I didn't have to hang around waiting. Fixed the problem quickly and serviced the door. Very happy with the work.
Piero Pianetta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service and quick respond time. Tech was very friendly and fast.
Socorro Saboff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door spring broke the day after Thanksgiving. I chose to call Precision Door service based on Excellent reviews and rating on Google and they truly delivered. I got a next day appointment on a holiday weekend in spite of rain and cold, windy weather. Brandon arrived on time after his earlier call and diagnosed the problem immediately and also pointed out that rollers, drums and several bearings were worn out (they were 30+ years old which came with the door). He went over the options and we chose to get them replaced instead of a new door. The job was done very efficiently and professionally. Our garage door is now very quiet and smooth like a new one and we saved a bunch of money. Thanks for an outstanding service. Highly recommended.
Dushyant Desai
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon did a 5 star great and fast job and could instantly see what my Garage needed to work properly and smoothly. I will definitely use Precision Garage Door Service again when I need further service!
Andrew G
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
Jean Anderson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called late on Friday and by the next morning my garage door was fixed. Brandon was super punctual and professional. My options were given to me without pressure and in no time he had my door fixed. Highly recommended. Thank You Brandon
Ramon Caban
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the work performed by Brandon he new what he was doing.He was very informative and upgraded the springs for the heavy door
Daniel Rogers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Brooks was our technician. He was a true professional. He clearly explained what needed to be done and then explained how the new garage door system works. He was easy to talk to, efficient, and friendly. He even cleaned up after the job was completed. If we ever have to call Precision Door again (we hope not!), Brandon will be our go-to guy.
Kenneth Entin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brendon Brooks inspected the garage door and showed me how the 25-year old door was beginning to fail in its rolling mechanism. He replaced all worn-out parts, and I am glad I had it done. Excellent work.
Peter Rosenblad
Service Provided:
Garage Door Repair
Product:
Rollers