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about Precision Garage Door
Precision Garage Door of San Josehas received 1724 reviews, averaging 4.84 Stars:
San Jose, CA
Milpitas, CA
The charge was twice the quoted value. The quote was $380 and the charge was more than $800. This bait and switch is not fair or legal. You should give me a fair refund.
- Henry Ku
San Jose, CA
This is one of the worst experiences I’ve ever had. The tech inspected the garage door and gave three options in the order of cost that would require to fix it. He could not provide the exact reason for the malfunctioning of the door. First option he gave had a quick change of programming required which he boasted as if the door is going to require a lot of effort and time to fix it. He spent less than 10 minutes in reprogramming and charged $335 for this. Extremely disappointed by this and would not recommend your company to anyone. I’m also going to post a public review.
- Mayur Pujari
San Jose, CA
Prompt and efficient service. Gave three possible options with different price points.
- Martha Wilson
San Jose, CA
Precision had installed my garage door in 2016 and it is still perfect. It was my very old opener that finally failed after 19 years and Precision was my go to for a replacement. Great same day service and the technician was sooooo nice and knowledgeable giving me all the options available. He did not try to upsell anything, but gave me the facts and figures and let me decide with no pressure at all! So refreshing to have trustworthy people to work with. Thank you Precision Door! I am beyond happy.
- Denise Simmons
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Santa Clara, CA
Excelent service !
- William Nevarez
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San Jose, CA
If I could give 10 stars I would ! I had a basic service call and from the beginning felt as if I was a valued customer. Very professional from the phone call making the appointment (and was offered same day service !)- to the call notifying me the tech was on his way. Both technicians were knowledgeable and explained what i needed and showed me things about my opener that would be good to know should I have an emergency. Then they did an excellent job putting on a trim on the bottom of the door that I needed - with PRECISION ! 10 star service !!
- Stephanie Moore
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Service Technician Team: Mario Mojica
San Jose, CA
Paul was very friendly and professional. He explained everything as he went along. I was interested in how to keep the rollers lubricated and he showed me how and then showed me where to do the same thing with the hinges. Very helpful!! I would recommend Precision Gargage Door Service to my family and friends too!
- Donna Sarabia
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Service Technician Team: Paul Brinkman
San Jose, CA
I appreciated Ian’s quick response. He was knowledgeable, efficient and courteous.
- Susan
Los Gatos, CA
The 1-day service was excellent and we clearly received expert workmanship by Raul.
- Don Thomas
Los Altos, CA
Returning 2015 Customer. Technician, Ian Rice, arrived in a timely fashion, was courteous, respectful of the property and worked efficiently. Our garage door issue was resolved perfectly, but it was an expensive repair, $1,800. The overall cost of springs, rollers, door alignment with some door upgrades was certainly more than I imagined, but the door performance is now excellent. The garage door is fully functional, quiet and actually operates better than when installed new.
- Mike Mayon
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Santa Cruz, CA
Most excellent job!
- Steve Oneill
San Jose, CA
Fast, efficient, and complete service in one visit. Antonio was really good! He knew his job, and had all the tools to get it done. He worked quickly and efficiently, and addressed my needs at every step in the process. Given the age of the opener I was using, and the wear and tear over the past 24 years, upgrading to a new opener and springs was what I needed. Antonio cleaned up as he went, so that when he was finished, he simply put his tools away and was able to drive away. It was a pleasure doing business with Precision Garage Door Service, and interacting with Antonio during the job. Thank you for your care and concern for your customers!
- Larry Morrissey
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Service Technician Team: Antonio Mendoza
Mountain View, CA
My springs and motor broke on my garage door. I called Precision Door and they came out within 2 hours! The website let me know who the technician was and he called to let me know when he would arrive. He was extremely knowledgeable and pointed out what needed replacement. He was able to complete the job in less than 3 hours! I had planned to replace my old opener with one with a back up battery because I could not open the door when the power was out to remove my car.
- Arlene Imagawa
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Service Technician Team: David Lopez
Los Gatos, CA
Raul, He arrived on time and immediately knew how to fix the garage door opener in my car and the gate to our house. All were programmed within a short period of time. I am very pleased with the service from your company. Thank you, Mrs. Hygelund
- Jill Hygelund
San Jose, CA
Your Technician Paul Brinkman was very polite, on time and did a great job. I gladly recommend him and your company. Thank you very much, Heidi
- Heidi Krueger
San Jose, CA
Hi Manager of Precision Garage Door: I would like tell you that I appreciated the efficient and timely manner to carry on his repair work on our broken garage door. Phil called us ahead of time before he came in, and then the way he explained the issue I had with our garage door. While he was working, I was surprised at his speedy and efficient way to proceed the repair job. You should be proud of having such a good worker under you. I am looking for a copy of your receipt of our Visa payment. Takashi Komatsuzaki
- Takashi Komatsuzaki
Sunnyvale, CA
Philip is a very knowledgeable technician he identified the problem and gave several options for repairs according to our situation.
- Dan Romani
Santa Cruz, CA
Very good service. Would use again
- Nick and tamara Norris
San Jose, CA
Paul Brinkman from Precision Door Service recently assisted with a garage door issue at my home. His timely arrival and the courtesy call before showing up were much appreciated, setting a professional tone from the start. The repair, a straightforward task, was completed in about 30 minutes. What stood out was not just the efficiency of the work but Paul's demeanor throughout the service. He was easygoing and made an effort to ensure we felt comfortable, avoiding any unnecessary technical jargon and maintaining a straightforward approach to explaining the necessary work and costs involved. Paul also offered advice on maintenance and improvements that could be made to extend the lifespan of our garage door system. He noticed that the springs were heavier than necessary, which could potentially strain the motor over time. However, he wasn't pushy about additional services. Instead, he laid out the facts, allowing us to make an informed decision without feeling pressured. While the repair itself was as expected, it was Paul's honest and unassuming manner that truly made the experience positive. He took the time to ensure we felt fully attended to, a testament to his good business sense and customer service approach. In summary, Paul delivered service that was both reliable and grounded in trust. His punctuality and transparency throughout the process stood out, making the entire experience notably straightforward and pleasant. For anyone in need of garage door repairs, Paul and Precision Door Service comes highly recommended for an honest and hassle-free service experience.
- John Angel
San Jose, CA
I needed some repairs on garage door spring brackets and had seenPrecision Door advertized on television. Your ads give off confidence that you can handle all aspects of a customers needs and I was not disappointed. David was courteous, knew his job and checked my other door when asked. Was happy with your company’s service and happy to pay my bill for a job well done. Highly recommend using Precision Doors. Thank you Fay
- Fay Meleen
San Jose, CA
Technician's were on time and very professional. They diagnosed the problem very quickly and fixed it in a timely manner.
- Bob Fraka
San Jose, CA
professional worked excellent will call again
- Leo Dearagon
Los Gatos, CA
Jose and Carlos were professional and efficient. Jose quickly figured out what was wrong with our garage door, showed me the issues and explained things clearly. They had all the parts on their truck and were able to complete the work promptly the same day.
- Heidi
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San Jose, CA
It is the second time that Phillip helps me with garage doors issues. He arrived on time, he is very professional on his approach to solving the problems and does so with precision, diligence and knowledge. I highly recommend Phillip's services and those of his company Alberto G
- Alberto G
Los Altos, CA
Philip is very professional and polite. After he came to check my garage door which was stopped working, he patiently gave me his experty's opinion of what happened and how to solved it. He re-programmed the machine, changed roolers and then clean the area. I am so happy for the service and will hire them again
- Iris Guo
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Service Technician Team: Phillip Nguyen
Saratoga, CA
Dave is an excellent, courteous, and professional technician. A++
- Kevin Chang
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Service Technician Team: David Lopez
San Jose, CA
The main purpose was to sell me on a new door when all I needed was to replace a spring. I warn others to ignore the sale pitch and focus only on what your needs are to fix the door.
- Dennis Lunder
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Santa Clara, CA
Service was great, repairs were explained and it was all done in a timely way. I have used your company in the past and I will continue to use precision door in the future. Thank you for the wonderful service.
- Peggy Steele
Campbell, CA
Very happy with Precision door quick response and scheduling. Specifically thanks James W who is very experienced and provided best customer service
- Yvonne Lu
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Excellent service from the ease of setting up an appointment on line, to the technicians diagnosis of the problem and repairing it.
- David Nevis