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about Precision Garage Door
Precision Garage Door of San Josehas received 1753 reviews, averaging 4.84 Stars:
San Jose, CA
Morgan Hill, CA
Great service! Fast and courteous workers! Thanks to Moses and Solomon!
- Kathleen Gomes
Product:
San Jose, CA
My garage door was jammed in the open position and would not budge and it was 1:55PM here on Thursday 6/25. I called Precision Garage Door Repair and Priscilla answered the phone. I told here I was in a jackpot because I could not close the door (even the manual latch would not work) and I was facing the possibility the door would be stuck open overnight. She was so sweet and said not to worry, a technician would show up between 4-6PM today. Technician Jerry Parker called me at 2:30PM and said he'd be here at 2:45PM. I could not have had a better technician. Jerry immediately fixed the problem and did a normal service call that tuned up both of my doors so they now work better than ever. He also "coached me up" so I'm much more knowledgable about my equipment. ???????????????????? across the board for this outstanding service organization !!
- Tom Gersey
San Jose, CA
I called Precision due to seeing their commercials on TV recently. When my roll-up door spring broke I figured I would give them a try. I called in the morning and the technician who came out was James Walker. He called to let me know he was on his way. Arrived when he said he would and was friendly. He got right to work. I needed two new springs and three bearings. I'm really not sure if these technicians mind being "watched" while they are working, but I watched James the entire time mainly out of curiosity. I must say, James knew his stuff. He worked fast, but safely, and had my entire job done in just about one hour. He told me he was a trainer for the "new guys" and it was obvious why. He is damn good at what he does and when you watch him work it is obvious. My only concern was the cost of the bearings. $125 each (x's 3) seemed a bit too high as they are nothing special. I can't imagine the cost is very high on them. Even still, I was happy my door was fixed and paid the bill without hesitation. I would definitely consider using Precision in the future. Thanks guys!
- Tim Stephens
Product:
San Jose, CA
Mario was outstanding! He called in advance of his arrival, was very personable and knowledgeable and did a great job assessing and then repairing our garage door.
- Jeanne R
Product:
Mountain View, CA
Diamond Certified, Angie’s List, BBB and local support were the reasons I selected Precision Garage Door. Tina did a great job in following up with my wife and I and our installer was prompt, efficient and cleaned up after the installation. Also a great job!
- William Class
San Jose, CA
We found you through a Google search for local garage door repair companies. We had a previous repair done by a smaller company out of Morgan Hill, and weren't very satisfied with the price or the work done. We are very satisfied by the repair done by Brandon from your company, and appreciate his advice about the issues with our garage door (we are renting, so the damage is all pre-existing). He did a great job fixing the current issue and tuning the door up, and we will recommend your company to our landlord for the long-term replacement and service on this garage door. BTW, your phone lines did not work very well for trying to make contact to schedule an appointment. Perhaps because of the COVID issues and limited phone answering resources (Brandon did mention that you are super busy right now when I asked). I found your website's Chat option to work much better, and that's how I made the same-day appointment for service. Thank you very much.
- Mike Berke
Gilroy, CA
I called for a broken spring, and while the Tech. was polite and courteous, the flat rate pricing was excessive. I was quoted $ 1200 plus dollars for this simple repair. I decided not to do the work, and pay the service charge. I found another company who did the repair of 2 springs and 4 track rollers for $ 350.00 on a Sunday.
- Joseph Bargas
Scotts Valley, CA
Jerry did an excellent job installing our new garage door opener and springs. My husband, who is a very detail-oriented engineer, was impressed with Jerry's technical knowledge and the careful, aligned way he did the wiring.
- Kathryn
Product:
Aptos, CA
Awful service. You're a price gouging company.
- Glenn Weyhausen
San Jose, CA
Excellent service, from making the reservation to confirming the time the technician would be here to the efficient and informative repair. The technician was polite, helpful, and ensured I knew what he was doing in advance as well as how to maintain my garage door going forward. All this for a reasonable price! Highly recommend
- Linda Souva
Los Gatos, CA
Thank you Amario for fixing our garage door. He was on time, polite, wore gloves and a mask. He was able to quote the damage for repairs and it was a very fair price. He was able to fix it in about 20 or 30 mins in 91 degree heat- it was way hotter in the garage. He was just so pleasant and listened to the problem and relayed a situation that made sense. He was also able to reinforce the hardware to make our door more secure and I think safer. We have two cats and two kids. Safety is so important to me- nevermind I squished the door on an empty wagon. At least I know who will do a great job!!
- Amanda Fein-tower
San Jose, CA
Service was quick, very helpful, and easy to understand. I really liked my experience with Precision and would recommend them to anyone! Thanks!
- Benjamin Madany
Product:
Los Altos, CA
We were very pleased with Josh and his service and we would recommend precision to others and will use them again.
- Sue Apfelberg
San Jose, CA
Excellent service. Tech appeared at my house 45 mins after I called. He had good communication before and after. Practiced social distancing and covered his face. Top notch!
- Rick Callender
Product:
San Jose, CA
My door closing sensors were never aligned correctly, and Sometimes I couldn’t adjust them to get the door to close. Using the website chat function, I was quickly an,e to set up an appointment. Phillip called to let me know when he would arrive, was polite, knowledgeable and fast. He replaced the sensors, taught me how to lubricate the door, springs, and track, and was done within 30 minutes. Great job and great service!
- Dawn Johnson
San Jose, CA
Philip, technician, was Awesome! He was on time, professional, knowledgeable, and did great work. I highly recommend this company.
- Edward Quinones
San Jose, CA
Jerry was great and the door works like new thank you
- Ron Cook
San Jose, CA
Josh did an amazing job repairing our garage door. It has never been so quiet. Josh explained everything that needed to be done and left options for me. He was professional and courteous. Thanks Josh for the amazing job you did! I highly recommend Precision Door.
- Jennifer Krounbi
Product:
San Jose, CA
Awesome experience! Installers were fast and professional. New garage door is beautiful and the opener is quiet and works well! Thank you Precision!
- Jeff Barone
Los Gatos, CA
Responsive,Professional,Detailed,Friendly
- Charles Horn
Cupertino, CA
Mario is great. Very professional and friendly. He fixed my door quickly and adjusted motor to avoid future problem. Will recommend strongly.
- Jian
Los Altos, CA
The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
- James Papp
Product:
Service Technician Team: Paulino M
San Jose, CA
Technician was courteous and very efficient. Explained everything that needed to be done clearly and took care of it. Thank you.
- Charlotte Evans
San Jose, CA
I was having problems with a 22 year old garage door opener. I called this morning and I was given an appointment for this afternoon. Mario Mojica was prompted and explained I needed a new opener and spring and gave me an estimate for replacement. He installed everything and explained how to use the wall and remote opener. Thank you Mario for all of your hard work. It is much appreciated.
- Susan Buckley
Product:
San Jose, CA
I look for quality in the products I buy and services too. I went with Precision Door Services for a new garage door and opener. They gave us what we wanted and installed it with excellence. It looks great and works great.
- David Cummings
Product:
Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
Sunnyvale, CA
I had a new garage door installed. The installer left without realizing he broke one side of the sensor lights. I called the office and asked for him to come back and fix it. He never came. I called a second time and the person on the phone told me to just go buy a sensor myself on Amazon. The garage door is nice. But the customer service is greatly lacking.
- Robert Kummerehl
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
Milpitas, CA
Jerry was simply Awesome. He educated me on what was wrong with the garage door gave a super fair estimate and finished the job in a timely manner. At the end he made recommendations on how to better maintain the garage door. He was honest, courteous and professional. Excellent service and well above expectations. Thank you Jerry!
- Aaron Talebi
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
couldn't have asked for better service. your man Larry was right on time, wearing his mask. he answered all my question that i had, and after a short time, diagnosed the problem. i will certainly will recommend your company and Larry. thank you, dan rainieri
- Dan Rainieri