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about Precision Garage Door
Precision Garage Door of San Josehas received 1717 reviews, averaging 4.84 Stars:
Palo Alto, CA
Los Gatos, CA
Jerry did a great job in fixing a garage door that wouldn't open. He assured me that the door itself and the rails were well-installed, and that I wouldn't need a new motor after proper springs were installed. And he was right.
- John Wills
Product:
San Jose, CA
Very professional and great quality of work, I have used them for many years and i am extremely happy with them, definitely recommend them, call them when you have any problem with your Garage Door
- Allen Eliasi
Product:
Sunnyvale, CA
Branden was fantastic. He got everything fixed and even came back to make an adjustment. I really appreciate his courtesy and work!
- Kris Tachibana
San Jose, CA
Paul Brinkman responded to my call for repair of my garage door yesterday. He was prompt, on time (within the allotted window and early if I may say so...). He presented me with several repair options and their cost and I made a decision to go with the middle option as his advice seemed good. He hammered (literally...) out the repair in 1 and a half hours. He did a great job and your phone number is taped to my garage wall...thanks.... (ps. I'm trying to get a Yelp review going, but am having problems which I should solve soon...)
- Willie Davis
Santa Cruz, CA
The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
- Kevin Flowers
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Service Technician Team: Phillip Nguyen
Los Gatos, CA
Prompt, professional, responsive. 5 stars in my book.
- Thom Linden
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San Jose, CA
Phillip was on time, knowledgeable, professional and very competent. He explained all the features of the new system and did a great job. We are very happy with the repairs and will highly recommend Precision on Yelp.
- Leslie Granger
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Service Technician Team: Phillip Nguyen
San Jose, CA
Fast and easy to get an appointment. The technician, Mario was professional and knowledgeable and fixed my problem even though the problem didn’t present itself at the time. Been working great!
- Libbe Finato
San Jose, CA
I had my garage door serviced yesterday but was not able to complete the review due to software issues. Don’t have the service persons name, however, he provided excellent service. Was on time and efficient. Explained what was needed, clearly gave me the options and completed the work in a timely manner.
- James Larkin
Sunnyvale, CA
My garage door was not opening, but instead made a struggling sound and to no avail. Jerry from your company came out the same day and immediately recognized that it was a sensor alignment problem that he fixed within a few moments of time, while also showing me how to make the simple adjustment myself if it were to happen again. As he was already here, he showed me other possibilities of making the door run safer and smoother, revealing the cost of those items, but with no pressure for me to make those changes. He was attentive to detail and adjusted a few other places needing tweaking or attention, while explaining the purpose to me of the areas he gave his attention to. It was a pleasure meeting him. I wish I had done my homework before purchasing my garage door opener 7 years ago, and gone with your company who I had never called, as I was working them and didn't find the time. 5 stars for your company and 5 stars for your employee, Jerry!
- Carolyn Futagaki
San Jose, CA
Paul Brinkman was awesome. I truly believe his awesomeness comes from management and training. I appreciate him suggesting new rollers. I am very well versed mechanically and welcomed the suggestion for new rollers. I gave Precision a shot at my business as I did not want to call the previous local company.
- Tim Jew
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Service Technician Team: Paul Brinkman
San Jose, CA
We had The service rep Alex K out to our home location not only was he on time and super polite. He was incredibly helpful. He made sure I knew everything that was happening and what work he was doing. He didn’t put pressure on us to buy more or spend more but he made recommendations and he made sure to tell us that precision door is happy to help and we can call them any time. He was a gentleman and very kind. He walked through everything one more time to make sure everything was okay. He even swept up the garage area where he had been working. He also made sure to not touch anything that wasn’t involved with with his work to keep us safe!! Thank you because of Alex you guys have a new return client!!
- Caryn Bettencourt
Product:
Los Altos, CA
Always wonderful! Shows how to troubleshoot in the future and good tips. Thank you so much for fast service and very understanding repair people!
- Debbie Nansen
Santa Cruz, CA
Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!
- Patricia
Sunnyvale, CA
Super Fast Response, and excellent same day service. Technician called me upon arrival explained what was needed, had all of the parts on his truck and completed the job during the first and only visit!
- Larry Carter
San Jose, CA
Representative Alex repaired the springs on my garage door today 3/26/20. He was very professional and did an excellent job. I would recommend using this company. I received great service especially during the coronavirus pandemic.
- Marian Hocson
Soquel, CA
Paul called and said he was on the way. He arrived on time. After his examination, he explained my options to me thoroughly and in a way a novice could understand. After I made my decision, he proceeded with the project which was a complete garage door opener replacement. He worked steadily until the completion of the project. He took the time to explain how the new system worked and walked me through it all. I am completely happy with the product and all his work. I highly recommend his company and him to anyone needing any work in this area. Steve Hartness
- Steve Hartness
San Jose, CA
Jerry's services was so professional! He shows up in time and not just repair my garage door. But also go through all details about my garage door opener operation. Even my opener not installed by him. I am very satisfied with his service. Thanks Jerry.
- Jacky Chu
Product:
Gilroy, CA
I called, they showed up, my problem was fixed. Mario did a great job explaining what needed to be replaced. I will certainly do business with them again.
- Jon Tamada
Product:
Gilroy, CA
Your garage door installation and repair team are absolutely super! The field technician was fully prepared with parts, and tools and quite thorough in the repair of our door. Nicely done! Our door is back in action! Thank you for supporting us on such short notice! Regards Mark n Lettie
- Mark Paz
Los Altos, CA
Garage door spring gave out on Saturday evening, my car was trapped. One call to Precision Sunday morning, Alex comes on time Sunday afternoon as promised. My garage door is fixed Sunday, working great, and my garage is clean like no one was ever there. Alex of Precision is my garage door hero!
- Parris Hawkins
Product:
Saratoga, CA
Our doors spring broke. We called and had Gabriel at the house in less than 2 hours! He was professional, courteous, and did a great job! I would definitely refer Precision Door Service to friends and neighbors.
- Frank Collins
Los Altos, CA
Alex is super great. really appreciate his help during such a late night. and he did an excellent technical job.
- Xiong Wang
Product:
Santa Cruz, CA
I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
- Mark Jaffee
Gilroy, CA
Jerry arrived 20 minutes early. He replaced three springs & rollers, lubricated and adjusted my garage door in about 3 hours. Did a great job. Door slides quietly up and down. I recommend Precision Door and Jerry.
- Ubaldo Perez
Product:
Los Altos Hills, CA
Excellent. Thanks!
- Mark Davis
Santa Clara, CA
For a Prompt, Friendly and Professional Service please contact Precision Door Service.
- Masood Siddiqui
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Service Technician Team: Paulino M
San Jose, CA
Gabriel, was an outstanding tech. Clearly and visually explained the causes and solutions to our garage door issues. Highly recommend this group.
- Lisa Stoops
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Door Installation Team : Gabriel Van Blake
San Jose, CA
We called your company at 10:30 pm on Saturday night because our garage door was broken...didn't know what was wrong. Tim answered your phone and said Alex could be there on Sunday morning between 8 am and 12 pm. Alex arrived at 8:40 am and was here until about 1 pm. He fixed the broken spring, replaced the rail, put new bearings in, and also replaced the sensors. He was extremely professional, explained everything to us, and completed the job in an efficient manner. He is definitely a 5 star guy. Thanks, Alex.
- Charlene Hemsley
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
One of the overhead springs holding our garage door broke, with the car locked in. Jerry from Precision Garage Door arrived the *same day* I called within just a few hours and fixed the problem quickly by replacing both the broken spring and the other one. Jerry was extremely friendly, gave me options, and answered all my questions. Beyond just fixing the problem, Jerry exceeded my expectations by giving the garage door a quick lube and now it operates much quieter. He also replaced the J connector with a more compact one which gives my low-ceiling garage greater clearance -- a nice little upgrade that a professional eye may spot immediately, while I didn't even know it's a possibility. Overall, Jerry not only the problem, but he also made the garage door work even better than it did before it broke. The only reason I give 4 rather than 5 stars is that the repair was overall rather pricey, at $520 (for 2 springs and a few smaller parts). I suppose this is a company pricing policy rather than Jerry's, but I think this is on the higher end of the price range for such a repair.
- Satisfied Customer