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about Precision Garage Door
Precision Garage Door of San Josehas received 1715 reviews, averaging 4.84 Stars:
Scotts Valley, CA
Product:
Aptos, CA
Awful service. You're a price gouging company.
- Glenn Weyhausen
San Jose, CA
Excellent service, from making the reservation to confirming the time the technician would be here to the efficient and informative repair. The technician was polite, helpful, and ensured I knew what he was doing in advance as well as how to maintain my garage door going forward. All this for a reasonable price! Highly recommend
- Linda Souva
Los Gatos, CA
Thank you Amario for fixing our garage door. He was on time, polite, wore gloves and a mask. He was able to quote the damage for repairs and it was a very fair price. He was able to fix it in about 20 or 30 mins in 91 degree heat- it was way hotter in the garage. He was just so pleasant and listened to the problem and relayed a situation that made sense. He was also able to reinforce the hardware to make our door more secure and I think safer. We have two cats and two kids. Safety is so important to me- nevermind I squished the door on an empty wagon. At least I know who will do a great job!!
- Amanda Fein-tower
San Jose, CA
Service was quick, very helpful, and easy to understand. I really liked my experience with Precision and would recommend them to anyone! Thanks!
- Benjamin Madany
Product:
Los Altos, CA
We were very pleased with Josh and his service and we would recommend precision to others and will use them again.
- Sue Apfelberg
San Jose, CA
Excellent service. Tech appeared at my house 45 mins after I called. He had good communication before and after. Practiced social distancing and covered his face. Top notch!
- Rick Callender
Product:
San Jose, CA
My door closing sensors were never aligned correctly, and Sometimes I couldn’t adjust them to get the door to close. Using the website chat function, I was quickly an,e to set up an appointment. Phillip called to let me know when he would arrive, was polite, knowledgeable and fast. He replaced the sensors, taught me how to lubricate the door, springs, and track, and was done within 30 minutes. Great job and great service!
- Dawn Johnson
San Jose, CA
Philip, technician, was Awesome! He was on time, professional, knowledgeable, and did great work. I highly recommend this company.
- Edward Quinones
San Jose, CA
Jerry was great and the door works like new thank you
- Ron Cook
San Jose, CA
Josh did an amazing job repairing our garage door. It has never been so quiet. Josh explained everything that needed to be done and left options for me. He was professional and courteous. Thanks Josh for the amazing job you did! I highly recommend Precision Door.
- Jennifer Krounbi
Product:
San Jose, CA
Awesome experience! Installers were fast and professional. New garage door is beautiful and the opener is quiet and works well! Thank you Precision!
- Jeff Barone
Los Gatos, CA
Responsive,Professional,Detailed,Friendly
- Charles Horn
Cupertino, CA
Mario is great. Very professional and friendly. He fixed my door quickly and adjusted motor to avoid future problem. Will recommend strongly.
- Jian
Los Altos, CA
The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
- James Papp
Product:
Service Technician Team: Paulino M
San Jose, CA
Technician was courteous and very efficient. Explained everything that needed to be done clearly and took care of it. Thank you.
- Charlotte Evans
San Jose, CA
I was having problems with a 22 year old garage door opener. I called this morning and I was given an appointment for this afternoon. Mario Mojica was prompted and explained I needed a new opener and spring and gave me an estimate for replacement. He installed everything and explained how to use the wall and remote opener. Thank you Mario for all of your hard work. It is much appreciated.
- Susan Buckley
Product:
San Jose, CA
I look for quality in the products I buy and services too. I went with Precision Door Services for a new garage door and opener. They gave us what we wanted and installed it with excellence. It looks great and works great.
- David Cummings
Product:
Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
Sunnyvale, CA
I had a new garage door installed. The installer left without realizing he broke one side of the sensor lights. I called the office and asked for him to come back and fix it. He never came. I called a second time and the person on the phone told me to just go buy a sensor myself on Amazon. The garage door is nice. But the customer service is greatly lacking.
- Robert Kummerehl
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
Milpitas, CA
Jerry was simply Awesome. He educated me on what was wrong with the garage door gave a super fair estimate and finished the job in a timely manner. At the end he made recommendations on how to better maintain the garage door. He was honest, courteous and professional. Excellent service and well above expectations. Thank you Jerry!
- Aaron Talebi
San Jose, CA
We were in a bind and Adam from Precision came out and did a great job getting our garage door back in working order. The overall experience was great from Brigette taking our call to Adam showing up and working through issues very professionally. He was up front about the cost and what needed to be done. I am very grateful for the effort.
- Brian Mcneil
,
Awaiting your finalized estimates for replacement of mechanics and motor for existing door, v.s. an entirely new door unit.
- Eddie Guarino
San Jose, CA
Jerry came to my house this morning to replace a broken spring. He was courteous, professional and very informative. Made sure I understood what was being replaced and why. He was efficient and got the job done in an hour. I would highly recommend him and be pleased to have him back, should the need arise. You can be proud of this employee.
- Jonna Robinson
Product:
Cupertino, CA
Garage door issues. Jerry called, showed up as scheduled , explained the problem and offered 3 options. No pressure. Very professional, courteous, and friendly. Jerry answered all my questions and even gave me tips for maintenance. Very happy with the qualifying of service and I would not hesitate recommending Precision Door.
- Nick Nayrami
San Jose, CA
excellent. the person was very thorough and added good knowledge that can possibly help if something else goes on.
- Don Stagnaro
San Jose, CA
The man who was sent out did an outstand job. He arrived on time put in a new garage opener he was very polite and all business. We are very pleased with the new door operation and it is so quiet and easy. 5 stars Patricia Suggs
- Patricia Suggs
Palo Alto, CA
One of the overhead springs holding our garage door broke, with the car locked in. Jerry from Precision Garage Door arrived the *same day* I called within just a few hours and fixed the problem quickly by replacing both the broken spring and the other one. Jerry was extremely friendly, gave me options, and answered all my questions. Beyond just fixing the problem, Jerry exceeded my expectations by giving the garage door a quick lube and now it operates much quieter. He also replaced the J connector with a more compact one which gives my low-ceiling garage greater clearance -- a nice little upgrade that a professional eye may spot immediately, while I didn't even know it's a possibility. Overall, Jerry not only the problem, but he also made the garage door work even better than it did before it broke. The only reason I give 4 rather than 5 stars is that the repair was overall rather pricey, at $520 (for 2 springs and a few smaller parts). I suppose this is a company pricing policy rather than Jerry's, but I think this is on the higher end of the price range for such a repair.
- Satisfied Customer
Los Gatos, CA
Jerry did a great job in fixing a garage door that wouldn't open. He assured me that the door itself and the rails were well-installed, and that I wouldn't need a new motor after proper springs were installed. And he was right.
- John Wills
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Jerry did an excellent job installing our new garage door opener and springs. My husband, who is a very detail-oriented engineer, was impressed with Jerry's technical knowledge and the careful, aligned way he did the wiring.
- Kathryn