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about Precision Garage Door in:
San Jose, CA
Precision Garage Door of San Josehas received 656 reviews, averaging 4.82 Stars:
San Jose, CA
San Jose, CA
Alex Santizo very efficient and had great knowledge on the repairs needed. He poses great customer services skills and ensured to inspect our garage door recommended what else need to be replaced besides the springs. Thank you
- James Pennell
San Jose, CA
I saw your advertisement recently on t.v., but had called for service some years ago and remembered having a good experience. Mario Mojica called before he came and arrived within the time he said he would. He was very professional and very competent and a very nice young man. Excellent. Five Stars for sure.
- Julie Zensius
San Jose, CA
Our garage door spring snapped at the end of the day and we called Precision to see if a technician could come in the morning as we had a construction crew needing the garage in the morning. Kevin arrived promptly in the morning and repaired the door, efficiently and courteously. He outlined the condition of other components of the garage door and we will be using this company in the future when we do the remaining upgrades. Outstanding service both from the technician and the operator who took our service call. I Highly recommend this company
- Allison Cecilio
Product:
San Jose, CA
Anytime in the future we have an issue with our garage door, I hope Mario is available to work the problem. He is pleasant to deal with, works quickly, and the results he produces are outstanding.
- Robert Dickinson
San Jose, CA
Thank you for the excellent service!!! Paul was the best! He was friendly, informative, and very understanding! He made the experience truly painless. His knowledge and skill were obvious and his customer service was exceptional. I would highly recommend Precision to my friends and family!! Thanks again!
- Scott Dreblow
San Jose, CA
As always Precision Door San Jose came to the rescue. Can’t say enough about them. Fast response, friendly and thorough work. Mario M. was fantastic with our needs, today.
- Alvin Good
San Jose, CA
EXCELLENT JOB WELL DONE.
- Briggs Ogmba
San Jose, CA
Paul Brinkman did a Great job, with reasonable turnaround for a Sunday. Comments: 1) paper invoices should be an option 2) writing online reviews/feedback could be more streamlined
- M. Martin
San Jose, CA
Good job! He knew what’s the problem right away. It’s just the sensor which is blinking/flickering because the sensor is not positioned well. He also check everything before he left.
- Rose Morales
San Jose, CA
Great service once again. Technician came out the next day and explained the problem and the solution. Jose was very courteous and knowledgeable and had my garage door working again in less than an hour. Called when he was on his way, as promised. I trust this company to do a great job. Definitely recommend them for any garage door problem.
- Bob Heihn
Product:
San Jose, CA
Paul Brinkman did an excellent job. He is very good and very nice to deal with. I couldn't have chosen a better person.
- Mary Duncan
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Job well done . Happy with the service,2nd time with this company and highly recommended. Thumbs up for Paul B????
- Maria T G
San Jose, CA
Kevin did a great job. Quicky diagnosed the problem, did not pressure me for a decision, and completed the work expertly.
- Andres Fernandez
Product:
San Jose, CA
Came the very next day, on time, very knowledgeable, finished in about a hour and it work perfectly now. Only comment is the Lube really stinks! Overall a great job.
- Roy Martin
San Jose, CA
I had a previous visit and was happy with it. When my opener started having problems I called the company. They sent out a very competent technician and he did the instalation. He was very friendly and answered all my question. I would let him work on my opener anytime.
- Danny Mcclendon
San Jose, CA
no comment
- William Sullivan
Hi Mr. Sullivan, Thank you for providing your rating. We like to have happy customers and leave them with a 5 star experience. Please feel free to reach out if you like to discuss and see if there is anything we can do to improve on your customer experience. 510-785-9195. My name is Freddy. Thank you for choosing Precision Garage Door Freddy Cespedes General Manager 510-785-9195
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
What an outstanding job Paul Brickman did with our 37-year-old failing garage door and intermittent opener/mechanism! The original opener was installed when we built our home, with minimum to no maintenance done thereafter. I'm so pleased that I found “Precision Garage Door Co. in our Santa Clara “Diamond Certified Directory” They set up an appointment for the very next day. Paul, our technician, arrived at our home on time and explained what needed to be done either for a temporary fix or to replace the mechanism completely with all the new parts needed. Paul took the time to show me the worn-out parts, explain why they should be replaced and to answer all the technical questions I had. My wife and I agreed to do the project the “RIGHT WAY” and Paul got started. He had all the necessary parts on his truck without going back to the warehouse. When he had finished the installation, Paul took the time to explain to my wife and me the operation and safety features of the newly installed opener. I’m sure our repair took longer than he expected as he left around 11:15 PM. I would unquestionably recommend “Precision Garage Door Co” to anyone needing garage door repairs. Thanks again for such a fine job well done! Levan
- Lee Van
San Jose, CA
Fixed the weather stripping on garage door old and worn out rodents entering. Thanks for the prompt service and very nice Service Man Jose
- Conde Burnett
Product:
San Jose, CA
Service was excellent! Jose Brizuela was very professional. He showed up on time, assessed the issues with my door, and explained the steps for the repair. He provided a couple of quotes for different levels of repair, and completed the job on time. He also left the space clean. Jose replaced the door rollers, cables, cable wheels and bearings, lubricated and adjusted everything. I'm very happy with the service. The only reason I did not give five stars, is because of the price. I believe the cost was a bit expensive, but I guess everything these days is very costly.
- Bob Bertuccelli
Product:
San Jose, CA
Came out with in an hour! Very professional and explained everything. Thank you Phillip N the tech who was so helpful!
- Desiree Pimentel
San Jose, CA
Technician showed up as expected and quickly re-programmed the key pad and remote. Wasn't able to program my car to open the garage door since the opener is old and not really compatable with the new cars. It was a very quick and efficient appointment. Thanks for the great service!
- Kris
San Jose, CA
You may call me I will explain exactly what this asshole said, and did I doubt if I will ever use your company again
- Charles Jinks
San Jose, CA
Absolutely amazing customer service. I was fully prepared to wait weeks for what I wanted. Precision Door Service provided same day service, super friendly staff, more than fair pricing and they cleaned up and left the job site better than when they arrived. I would absolutely recommend them to anyone looking for a door, motor, maintenance or whatever your garage door needs are. Joel the installer was fantastic!
- Alex Bouja
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Service Technician Team: Joel Jaimez
San Jose, CA
Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.
- Fred Prochaska
San Jose, CA
Joel, was very polite and puncual. he took his time to explain the nessecary repairs and needed. My repairs and upgrades were completed timely. thank you
- Gayle Artimisi
San Jose, CA
Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.
- Bernard Fong
San Jose, CA
I needed a replacement backup battery for my Liftmaster garage door opener. An appointment was available the next day, within a 4-hour window. I was told the technician would call about 15 minutes before his arrival. I didn't get a call, and just happened to look out my front window - the truck was parked in my neighbor's driveway across the street! I walked over and said um... I think you're at the wrong house. :-) Happy that he showed up in the early part of that 4-hour window, and the job was finished quickly. I expected to pay more for the part than if I ordered it myself, but it was 4 times the cost of what I would have paid at Home Depot or Amazon. That seems a bit extreme, but happy to get it fixed.
- Anne
San Jose, CA
Terrible experience! Stay away from Paulino M and this company. I could barely understand what he was talking about. He made a poor problem diagnosis and suggested replacing the springs, rollers, pulleys, and wires to fix my garage door problem. After I paid him $1700, the door could not close. He told me then that I need to replace the opener and left me with the problems that he did not diagnose at the beginning. So I paid for the things that were totally unnecessary. He is using his hammer loosely, hit the door trim twice unnecessarily and broke it. Terrible. Terrible!. How these people qualify to work? Stay away from this place, don't take their quote and diagnosis. Totally unqualified! Zero stars.
- Vladimir Krneta
San Jose, CA
I was able to get an appointment very quickly. The technician was able to get here sooner, which was very appreciated. He diagnosed the problem quickly and fixed it quickly at a reasonable price.
- Anthony Flores
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Came on time and done within 3 hours
- Ralph Drechsler