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about Precision Garage Door in:
San Jose, CA
Precision Garage Door of San Josehas received 663 reviews, averaging 4.82 Stars:
San Jose, CA
Product:
Service Technician Team: Joel Jaimez
San Jose, CA
Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.
- Fred Prochaska
San Jose, CA
Joel, was very polite and puncual. he took his time to explain the nessecary repairs and needed. My repairs and upgrades were completed timely. thank you
- Gayle Artimisi
San Jose, CA
Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.
- Bernard Fong
San Jose, CA
I needed a replacement backup battery for my Liftmaster garage door opener. An appointment was available the next day, within a 4-hour window. I was told the technician would call about 15 minutes before his arrival. I didn't get a call, and just happened to look out my front window - the truck was parked in my neighbor's driveway across the street! I walked over and said um... I think you're at the wrong house. :-) Happy that he showed up in the early part of that 4-hour window, and the job was finished quickly. I expected to pay more for the part than if I ordered it myself, but it was 4 times the cost of what I would have paid at Home Depot or Amazon. That seems a bit extreme, but happy to get it fixed.
- Anne
San Jose, CA
Terrible experience! Stay away from Paulino M and this company. I could barely understand what he was talking about. He made a poor problem diagnosis and suggested replacing the springs, rollers, pulleys, and wires to fix my garage door problem. After I paid him $1700, the door could not close. He told me then that I need to replace the opener and left me with the problems that he did not diagnose at the beginning. So I paid for the things that were totally unnecessary. He is using his hammer loosely, hit the door trim twice unnecessarily and broke it. Terrible. Terrible!. How these people qualify to work? Stay away from this place, don't take their quote and diagnosis. Totally unqualified! Zero stars.
- Vladimir Krneta
San Jose, CA
I was able to get an appointment very quickly. The technician was able to get here sooner, which was very appreciated. He diagnosed the problem quickly and fixed it quickly at a reasonable price.
- Anthony Flores
San Jose, CA
Great work and very professional. Springs, cables,rollers, and all 10 door rollers.
- Raimond Cuadrado
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Service Technician Team: Phillip Nguyen
San Jose, CA
This company is amazing. Once discovering our broken malfunctioning garage door, we called Precision based on other reviews and they were right on. They understood the problem and were there to repair it on a Sunday no less. Mario, our service tech was knowledgeable and courteous and understood the issue. He offered us various choices of repair and once we selected what we thought was best, he was on it!!! He repaired it perfectly and it works better and quieter than the original door. We're thrilled with the repair and this company and Mario. Don't hesitate to call them. I feel so blessed I found a reputable, honest and trustworthy company . The Best!!!
- Laverne Garringer
San Jose, CA
I’m happily sitting in my car after going to church, which required me to open and close my garage door then open and close it again when I came home. Your technician, Mario, came to my house this afternoon to repair my inconsistently operating garage door. He found the problem, repaired it and gave my Lift Master door a badly overdue servicing with a bit of an update on some parts, my door is operating properly. I am extremely pleased to deal with your company. I appreciate your quick, prompt, knowledgeable, and thorough work.
- Mary Ann Healy
San Jose, CA
Great Service,Good system easy to use hopefully last for long time
- Ha Le
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Service Technician Team: Paul Brinkman
San Jose, CA
I had two other companies come to help me fix my garage door opener. Precision was the third company and they are now my go to outfit. They performed the repair expertly and tuned up my garage door. They are thorough and good at what they do. I give them a 5.
- Dan Love
San Jose, CA
Joel was very professional and went beyond what our expectations were
- Darlene Padilla
San Jose, CA
When I discovered a broken spring on my garage door I call the company I last used for repairs. They couldn’t come for four days! I hung up and called Precision. The tech arrived in less than two hours and the hardware replaced in less than an hour. I’m very satisfied and would call Precision again if needed. Thanks, Dean
- Dean Roberts
San Jose, CA
Joel was extremely helpful and a great technician???? this was the second time he came to my home and was glad to have him work on my door. Thank you Joel!
- Sharon Wegley
San Jose, CA
There was immediate response to my service call.I was notified when the technician was arriving.The technician explained very well the repairs needed and all questions were answered.I’m fully satisfied with the service.Thank you.
- Teresa Rondaris
Product:
San Jose, CA
Paublo was our technician and he was great. Very professional, friendly and knowledgeable. Took extra time to explain things too.
- George Schifano
San Jose, CA
Fast, excellent service.
- Kasey Souza
San Jose, CA
Paul did his work very efficiently and professionally.. He cleaned up after completion and went over the workings of the new unit, as well as making certain that we understood the new keyboard.
- Richard Jarvis
San Jose, CA
One of the springs on our roll up door became broken. Called Precision from seeing their commercials on tv. Paul B showed up on time the next morning. Reviewed the broken springs and recommended replacing the bearings and rollers. Granted the door was over 20 years old and I knew, it needed some attention. Paul was courteous and honest and completed the work within the 2 hour time frame that he said. The door works like new again. I advise Paul B that I would use Precision again, when another problem comes up. I would recommend Precision to my neighbors and friends. Bill D.
- Bill Dacanay
San Jose, CA
Came out same day I called and replaced the garage door opener. Fast and friendly service.
- Fred Guest
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Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Very help full, right on time!
- Robert Roll
San Jose, CA
Technician informative. Fixed garage door quickly. Other work needs to be done but it’s too costly at this time. Basically the technician said what he did today is a bandaid.
- Sharleen Lopez
San Jose, CA
Lorenzo did a wonderful job great service man he did an exceptional job!
- Holly Perkins
Product:
San Jose, CA
EXcellent service. Responded quickly, gave clear and reasonable estimate of the job. Completed the installation and left good instructions.
- Mary Collins
San Jose, CA
Lorenzo Baylas came to fix our garage door. He's so very patient, and did the job neat and thorough!
- Jonsky Hsu
San Jose, CA
Excellent, prompt service! Joel reviewed what was wrong with our garage door and made apropriate recommendations-broken spring, worn down rollers, cables and more. He's a friendly worker and knowledgable with his job. Nicely reviewed how we need to maintain our garage door. Thank you so much!
- Patty Dworkin
Product:
San Jose, CA
I was surprised at how quickly I was able to get someone to my house to fix my broken springs. Thank you, Mario, for explaining everything thoroughly and fixing things quickly.
- Vicki Rose
Product:
Service Technician Team: Mario Mojica
San Jose, CA
Paul Brinkman did an excellent job installing a new garage door opener (motor), cables, rollers, panel, etc., and also completed some maintenance procedures. He was very thorough and informative. Paul answered all my questions clearly and even showed me how to use the panel correctly.
- Mary Marino-Crawford
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Service Technician Team: Paul Brinkman
San Jose, CA
Very impressed came out the same day and took care of the problem with my garage door.Paul who came out was very professional and clearly new his business well.Any trouble with my door in the future and precision garage door will be my go to business.Already giving out good advice to neighbors and coworkers and family to use precision thanks for a great experience
- Mark Brownfield
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Absolutely amazing customer service. I was fully prepared to wait weeks for what I wanted. Precision Door Service provided same day service, super friendly staff, more than fair pricing and they cleaned up and left the job site better than when they arrived. I would absolutely recommend them to anyone looking for a door, motor, maintenance or whatever your garage door needs are. Joel the installer was fantastic!
- Alex Bouja