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about Precision Garage Door in:
San Jose, CA
Precision Garage Door of San Josehas received 631 reviews, averaging 4.81 Stars:
San Jose, CA
Product:
San Jose, CA
Representative Alex repaired the springs on my garage door today 3/26/20. He was very professional and did an excellent job. I would recommend using this company. I received great service especially during the coronavirus pandemic.
- Marian Hocson
San Jose, CA
Jerry's services was so professional! He shows up in time and not just repair my garage door. But also go through all details about my garage door opener operation. Even my opener not installed by him. I am very satisfied with his service. Thanks Jerry.
- Jacky Chu
Product:
San Jose, CA
Gabriel, was an outstanding tech. Clearly and visually explained the causes and solutions to our garage door issues. Highly recommend this group.
- Lisa Stoops
Service Provided:
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Door Installation Team : Gabriel Van Blake
San Jose, CA
We called your company at 10:30 pm on Saturday night because our garage door was broken...didn't know what was wrong. Tim answered your phone and said Alex could be there on Sunday morning between 8 am and 12 pm. Alex arrived at 8:40 am and was here until about 1 pm. He fixed the broken spring, replaced the rail, put new bearings in, and also replaced the sensors. He was extremely professional, explained everything to us, and completed the job in an efficient manner. He is definitely a 5 star guy. Thanks, Alex.
- Charlene Hemsley
San Jose, CA
I was very pleased with the technician Phillip Nguyen. He was very informative about what he was doing and he showed me what to do to maintain the moving parts of the door and opener. To me it was a little pricey but never having anything done to the door prior to today I have nothing to compare it to. I would deffenently recomend this company to anyone.
- Rita Aylesworth
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Service Technician Team: Phillip Nguyen
San Jose, CA
I've been a repeat customer of Precision Garage Door Services since 2009. I am extremely satisfied with your services and your customer care. Kudos to your entire staff!
- Estela Tarano
San Jose, CA
The young man that came to the house, was prompt, courteous and seemed knowledgeable! He listened to my long winded story then proceeded to tell me the sensor was bad and that he could replace it no problem!! I am glad to have your team on my side!! Thank you.
- Carol Prewett
San Jose, CA
Eric was very nice and did a wonderful job for us. Would have him back in a flash.
- Joe Castronovo
San Jose, CA
Alex was very professional and did a great job. He not only fixed my garage door issue, but also explained in details about the root cause, the fixes, and how to maintain it in the future.
- Brian F
Product:
San Jose, CA
Tim did a great job !
- Bhuvana Balaji
San Jose, CA
Things always seem to break just when you think you are all caught up on bills!! ???????? A broken spring on my garage door left me unable to open the door & get my car out!! Luckily, that evening I found Precision while searching online & was able to chat with one of the customer reps & schedule an appt for the next morning!! Eric H. was our tech & he did a great job explaining what parts would need replacing (more than I expected, but definitely was needed) & I was able to apply some of the coupons available on the site!! Although this turned out to cost way more than anticipated, Eric gave me the confidence to know it was all worth it!! Oh & I do love the new opener & it's many features!! ????
- Lori S.
Product:
San Jose, CA
Thank you
- Ruth Brunings
Product:
San Jose, CA
All the Precision personal were friendly, professional, and competent. I am totally satisfied with the service and my new garage door.
- Bill Lundgren
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
San Jose, CA
Mario your worker was polite, informative and efficient. He was also able to get here and do same day repairs. Thanks.
- John Nill
San Jose, CA
Jerry ,I hope I have the name correct was AWESOME ! Great work ,very thorough ,replaced giant horizontal door springs ,lots of lubing hinges ,adjusting tracks and re -calibrating opener pressure etc. it has never sounded so silent !
- Paul Leduc
San Jose, CA
The Operator who made my appointment was very professional.Mario Mojica the service tech explain what was wrong with my door opener. Mario told me about my options and then check my garage door to make sure everything was ok.Mario show me how to operate the new opener.
- Gary Pedone
Product:
San Jose, CA
Excellent service. Mario was very knowledgeable and courteous, thanks for his excellent service.
- Addnan Islam
San Jose, CA
I am extremely happy with my new garage door purchase from Precision Door Service. From the call to set up the appointment, to the new service consultant to installation, 100% professional service. It took me a few weeks to finally place my order as I wanted to get a few other quotes. I found that Precision was at least as lower than Home Depot and I was dealing with Professionals. I shouldn't have waited so long, Precision was the best price by far. When I finally placed my order, it took a few weeks to set up the install. The installer was scheduled for 10 am and called me at 9:15 that morning and arrived a few minutes early as promised. He got right to work and completely upgraded my garage door from a creaking scary monstrosity to a smooth running, digitally connected battery backed dream! Warning: once you get a new smooth garage door from Precision, you will have to clean your garage! It is now a place you want to hang out in and my only thoughts was WHY DID I WAIT! It does take a little time ( I was quoted 5 hour install and it took a few minutes less) BUT WORTH IT! Love this company, happy and satisfied with the results and am positive should anything go wrong, I will have them back out right away. VERY IMPRESSED.. Thanks TEAM Precision!
- Sam Godwin
Product:
San Jose, CA
We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.
- Clyde and june Beck
San Jose, CA
Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.
- Lisa Stoops
San Jose, CA
I felt since my husband was not available and I was a woman alone I was taken advantage of. Was not happy with the communication at all between me and the service person that I got. I am an educated woman who knows when I am being taken advantage of.
- Kathy Clasen
San Jose, CA
Garage door spring broke and door wouldn’t open. Precision door service was available, responsive and capable with certified, trained technicians. Erik came over to our house within 4 hours from our initial call and during the scheduled time. Erik even communicated twice with us regarding an ETA. After his thorough analysis of the problem, Erik provided a clear estimate and completed the work capably and in just over two hours due to the complexity of the problem. I plan to call on Erik and Precision again in case our motor needs replaced and I would highly recommend them.
- Eric Fusilero
San Jose, CA
Excellent, excellent service. Your technicians are the best! Service is always fast, clean and efficient. Thanks!
- Roy Martin
San Jose, CA
The spring on our garage door broke on Saturday morning. I called precision and they had a man out to fix it by 3:00pm. Jerry explained everything to us and did a great job. We would recommend Jerry and Precision Door to all. We did upgrade our opener. It was so old you couldn’t get parts for it anymore. The door works like a charm. Very quiet and much safer. Thank you Jerry aNd Precision Door for working on the weekend.
- Penny Parisi
Product:
San Jose, CA
Lots of good information about maintenance, speedy repair, polite and was very helpful
- Wayne Savage
San Jose, CA
Phillip is very professional in replacing the springs and motor for our garage door. He explained all details for us to understand the parts required for repair and maintenance needs. He is friendly and patient in answering all questions. We're very satisfied with his service. We will continue to use Precision for on-going maintenance.
- M.Yu
San Jose, CA
I just got home from work and rather late, but would like to sent you a review tomorrow. Very impressed on your tech keeping me posted on arrival time and work he performed. Also your office staff she found me an opening today much appreciated. Love the equipment installed. The noise has been reduced when opening the garage door. Thank You in order from all the Hernandez family. Frank V. Hernandez
- Frank Hernandez
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Service Technician Team: Phillip Nguyen
San Jose, CA
One of the best service and repair companies I have ever dealt with in San Jose, CA. Jess, in dispatch was great, but Sheridan, the technician sent to my home was the greatest!! Have posted contact information next to my opener button. Will surely recommend "Precision Door Service"
- William Masching
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Service Technician Team: Sheridan Abad
San Jose, CA
On Monday, December 2, 2019, I had the opportunity to have service done on my garage remote by one of your service technician, Jerry. I would like to let you know the service I received was outstanding. He took time to explain what was done to get my remote operating again. He completed the work as if it belonged to him. I was very pleased with his service and when I call this company again, I would like him to come out. I have had two outstanding service technicians that have service my door, Josh and now Jerry. Thank you for allowing me to share these words of appreciation. Paulette Little
- Paulette Little
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
We had The service rep Alex K out to our home location not only was he on time and super polite. He was incredibly helpful. He made sure I knew everything that was happening and what work he was doing. He didn’t put pressure on us to buy more or spend more but he made recommendations and he made sure to tell us that precision door is happy to help and we can call them any time. He was a gentleman and very kind. He walked through everything one more time to make sure everything was okay. He even swept up the garage area where he had been working. He also made sure to not touch anything that wasn’t involved with with his work to keep us safe!! Thank you because of Alex you guys have a new return client!!
- Caryn Bettencourt