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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1128 reviews, averaging 4.83 Stars:
San Jose, CA
Product:
Service Technician Team: Joel Jaimez
San Jose, CA
Paul was very thorough and patient. Took several pictures to clearly show each issue…examples being springs, cables and two broken brackets. Was very good in answering all of questions that I had and giving recommendations. Very satisfied.
- Rick Johnson
San Jose, CA
Very fast service, processional service but cost extremely high.
- John Aldridge
San Jose, CA
I contacted Precision Garage Door in order to get my garage door repaired. The large spring at the top of the door had broken and the door would not open. I scheduled my appointment on-line and they were able to come out the same day. Paul, the technician, explained what needed to be done to fix the problem and also made some suggestions on some maintenance issues. We had Paul complete the necessary repairs and also asked him to replace the garage door opener with a newer model. He handled everything in a very timely manner and was extremely professional throughout the process. Once completed, the door works great and the new opener is so much better than what we originally had. I would highly recommend Precision Garage Door Service.
- Lindley Zink
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Service Technician Team: Paul Brinkman
San Jose, CA
Thank you very much for promptly reviewing my previous comment about the service and cost of parts for garage door repairs you did at my residence in San Jose. I didn’t really expect that my comments would be read and reviewed by Precision and that you would give me a call to hear and address it, I truly appreciate it. Your eagerness to listen to customer feedback and adapt / address concerns has impressed me very much. I have long been very satisfied with Precision’s at-home service and now I’m even more happier with your back-office / customer support too and I wouldn’t hesitate to recommend Precision to my friends and family.
- Karthik Shanmugam
San Jose, CA
Precision Garage Door is the BEST! They were prompt and very professional. David Lopez was my repair person; he explained everything step by step, showed me what the problem was with my garage door, which made me feel very comfortable in making the repair choices that I did. I'll never choose another garage door company other than Precision Garage Door.
- Deneen Donahe
San Jose, CA
I was able to get an appointment really quickly for the day after Thanksgiving because I called late in the day before. The Tech, Paul Brinkman, was even a little early. I had two broken screws and needed an extra remote. I also showed him that the bottom of the door had been damaged when some other workmen opened it manually and let it slam when pushing it closed. He told me he would be able to fix that for me too. This fix was quick and efficient. I would recommend Precision Garage Door to others. Laura Sterbenc San Jose, CA
- Laura Sterbenc
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Product:
Service Technician Team: Paul Brinkman
San Jose, CA
You got here within 3 hours of me calling. Great service as my garage door wouldn’t close. The technician, Paul Brinkman was great. I am very pleased.
- Lou Toler
San Jose, CA
This message for Peraam he is the one working hard for precision better try to help customer. All the technicians are not Ernest that makes big disappoint . Anyway I give him four Stars only for him. From Customer Angela
- Angela Oh
Product:
Sunnyvale, CA
Excellent service, very courteous and knowledgeable contractor and helping out without stretching over cost. Thanks!
- Jignesh Mehta
San Jose, CA
Joel, our technician, was professional, polite, patient, and thorough. He came on time and made sure all our needs were met. He also patiently taught me how to care for our garage door and garage door opener. I was grateful for his service.
- Charlene Mcneil
Campbell, CA
I receive great customer service with Paul Brinkman when he installed my Garage Opener. I appreciate Paul taking the time to inform me about the many features that are included with me. Thank you again, Judie
- Judie
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Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Phillip Nguyen was the technician that did an excellent job in changing the springs and rollers plus doing the regular maintenance. Phillip is very professional and friendly. He completed the job in a timely manner with satisfactory result. We are very happy with his service.
- M.Yu
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Service Technician Team: Phillip Nguyen
San Jose, CA
Mr Alvarez came to our home to service our garage. He was very polite and extremely knowledgeable. He explained after diagnosis what he was going to do and the cost. He cleaned up after himself. We would certainly recommend Mr. Alvarez and your company to friends and neighbors. We were very please overall. Thank you!
- B Pagonico
San Jose, CA
Needless to say I was in panic, as I could not open my garage door this morning. I was very fortunate as my friend recommended to call Precision Garage Door Service. Paul Brinkman came over to my place shortly after my call. He fixed my garage door. He was professional and explained me everything about the issue and how he was going to fix it. He made my day, which started with panic. I can't thank Paul enough!
- Vera Katseva
San Jose, CA
Thank you so much for immediate response when I called and the same day service! I had a long neglected garage door that after power was shut off, caused me to pull the dreaded red rope. No reconnect lead to me calling and by 4 hours later, it was fixed. Appreciated the lesson on lubrication (video recorded so I can recall to do it yearly).
- C. Reid
Sunnyvale, CA
Joel recently repaired my garage door and I was very impressed with his skill and patience. He addressed all my concerns without rushing and the door now operates smoothly. I am very satisfied with the quality of the service and work
- Margaret Tolani
San Jose, CA
This is the worst experience I have had. If I could give 0 stars I would. I had Precision Garage Door install my garage door. It was quite expensive but I agreed to proceed because the company is advertised as family owned. Now that the battery had to be replaced, I was prepared to do it myself. But when I tried to open the battery box, it looked like the screw had been stripped, probably when it was installed. I was really concerned so I called Precision Garage Door. The woman I spoke to said it would be 50% off $69.95 and that a worker would contact me. Later in the afternoon, I received a telephone call on my landline (which is not my primary line). The worker said he called me 6 times on my cell phone (he did not) and then indicated it would be $200+ a service fee to open the box and put in a battery! He then said I could do it myself by purchasing a Milwaukee 1/4 inch drive to take care of an issue that was caused by the original installer. To add to everything else, he then said he would message me a picture (he did not). If anyone asks me if I could recommend a garage door firm, it certainly will NOT be Precision Garage Door.
- Kenneth Entin
San Jose, CA
Responded fast fixed my garage door to open again.
- Patricia Hammond
San Jose, CA
Charged me $283 to adjust the spring tension on my garage door, that took him no more than 5 minutes. He spent the most time trying to get me to replace the door wheels and install a new opener, even though they were working fine! I had used Precision to replace my door springs in 2021, I will seek garage door services elsewhere.
- Dodd Portman
San Jose, CA
The Technician is very thorough.
- Josephine Alexander
Los Gatos, CA
Prompt and thorough same day service with lots of good information and explanation from technician.
- Karen Perry
San Jose, CA
Excellent service. Very fast. Will use them again.
- Kirk Matsuyama
Product:
San Jose, CA
A trustworthy company. If there is a problem, someone will come to service quickly, and the technicians who do the service are very friendly.
- Siou-ming Chu
Product:
Service Technician Team: David Lopez
San Jose, CA
Ads and reputation
- Ron Stegeman
Product:
San Jose, CA
I chose Precision Door because I had used them in the past. Your employee Paul Brinkman installed a new opener. He was professional, efficient, and a credit to your company.
- Richard Day
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Service Technician Team: Paul Brinkman
San Jose, CA
Mr. Singh, Your Mission statement true to it's core/ Write a review. Philip Nguyen explained how outdated our unit was and pretty much determined we fell under a obsolescence condition. Philip was to us was very courteous and professional asking do you have any questions for me..Good follow up. Personally I posted 30 plus years in the Hi-Tech world and I kinda know people. Simply Philip Nguyen is a Asset to Precision and it's future! and yes he Help us two years so it good to see a friendly face. Sincerely Robert
- Robert Rodriguez
Santa Clara, CA
Tech was on time, friendly, and more knowledgeable than me...Walla door Wonderful!!!!
- Doug Harney
Milpitas, CA
Good service
- Elbert Hang
San Jose, CA
Called today and scheduled appt for same day. Installed keypad and garage door needed lubrication. Raul is an excellent technician.
- Martha Jones
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
We contacted Precision to get a spring replaced that broke in the morning. They easily accommodated us and had a tech come out a few hours later. Our tech, Joel was professional, on-time and super chill! Great guy to work with. He replaced the spring and suggested other part replacements too. After he left, our garage was so quiet and runs very well now. great customer service! Will use them again for any garage needs in the future.
- Jamie M.