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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1124 reviews, averaging 4.83 Stars:
San Jose, CA
San Jose, CA
Precision Garage Door is the BEST! They were prompt and very professional. David Lopez was my repair person; he explained everything step by step, showed me what the problem was with my garage door, which made me feel very comfortable in making the repair choices that I did. I'll never choose another garage door company other than Precision Garage Door.
- Deneen Donahe
San Jose, CA
I was able to get an appointment really quickly for the day after Thanksgiving because I called late in the day before. The Tech, Paul Brinkman, was even a little early. I had two broken screws and needed an extra remote. I also showed him that the bottom of the door had been damaged when some other workmen opened it manually and let it slam when pushing it closed. He told me he would be able to fix that for me too. This fix was quick and efficient. I would recommend Precision Garage Door to others. Laura Sterbenc San Jose, CA
- Laura Sterbenc
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Service Technician Team: Paul Brinkman
San Jose, CA
You got here within 3 hours of me calling. Great service as my garage door wouldn’t close. The technician, Paul Brinkman was great. I am very pleased.
- Lou Toler
San Jose, CA
This message for Peraam he is the one working hard for precision better try to help customer. All the technicians are not Ernest that makes big disappoint . Anyway I give him four Stars only for him. From Customer Angela
- Angela Oh
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Sunnyvale, CA
Excellent service, very courteous and knowledgeable contractor and helping out without stretching over cost. Thanks!
- Jignesh Mehta
San Jose, CA
Joel, our technician, was professional, polite, patient, and thorough. He came on time and made sure all our needs were met. He also patiently taught me how to care for our garage door and garage door opener. I was grateful for his service.
- Charlene Mcneil
Campbell, CA
I receive great customer service with Paul Brinkman when he installed my Garage Opener. I appreciate Paul taking the time to inform me about the many features that are included with me. Thank you again, Judie
- Judie
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Service Technician Team: Paul Brinkman
San Jose, CA
Phillip Nguyen was the technician that did an excellent job in changing the springs and rollers plus doing the regular maintenance. Phillip is very professional and friendly. He completed the job in a timely manner with satisfactory result. We are very happy with his service.
- M.Yu
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Service Technician Team: Phillip Nguyen
San Jose, CA
Mr Alvarez came to our home to service our garage. He was very polite and extremely knowledgeable. He explained after diagnosis what he was going to do and the cost. He cleaned up after himself. We would certainly recommend Mr. Alvarez and your company to friends and neighbors. We were very please overall. Thank you!
- B Pagonico
San Jose, CA
Needless to say I was in panic, as I could not open my garage door this morning. I was very fortunate as my friend recommended to call Precision Garage Door Service. Paul Brinkman came over to my place shortly after my call. He fixed my garage door. He was professional and explained me everything about the issue and how he was going to fix it. He made my day, which started with panic. I can't thank Paul enough!
- Vera Katseva
San Jose, CA
Thank you so much for immediate response when I called and the same day service! I had a long neglected garage door that after power was shut off, caused me to pull the dreaded red rope. No reconnect lead to me calling and by 4 hours later, it was fixed. Appreciated the lesson on lubrication (video recorded so I can recall to do it yearly).
- C. Reid
Sunnyvale, CA
Joel recently repaired my garage door and I was very impressed with his skill and patience. He addressed all my concerns without rushing and the door now operates smoothly. I am very satisfied with the quality of the service and work
- Margaret Tolani
San Jose, CA
This is the worst experience I have had. If I could give 0 stars I would. I had Precision Garage Door install my garage door. It was quite expensive but I agreed to proceed because the company is advertised as family owned. Now that the battery had to be replaced, I was prepared to do it myself. But when I tried to open the battery box, it looked like the screw had been stripped, probably when it was installed. I was really concerned so I called Precision Garage Door. The woman I spoke to said it would be 50% off $69.95 and that a worker would contact me. Later in the afternoon, I received a telephone call on my landline (which is not my primary line). The worker said he called me 6 times on my cell phone (he did not) and then indicated it would be $200+ a service fee to open the box and put in a battery! He then said I could do it myself by purchasing a Milwaukee 1/4 inch drive to take care of an issue that was caused by the original installer. To add to everything else, he then said he would message me a picture (he did not). If anyone asks me if I could recommend a garage door firm, it certainly will NOT be Precision Garage Door.
- Kenneth Entin
San Jose, CA
Responded fast fixed my garage door to open again.
- Patricia Hammond
San Jose, CA
Charged me $283 to adjust the spring tension on my garage door, that took him no more than 5 minutes. He spent the most time trying to get me to replace the door wheels and install a new opener, even though they were working fine! I had used Precision to replace my door springs in 2021, I will seek garage door services elsewhere.
- Dodd Portman
San Jose, CA
The Technician is very thorough.
- Josephine Alexander
Los Gatos, CA
Prompt and thorough same day service with lots of good information and explanation from technician.
- Karen Perry
San Jose, CA
Excellent service. Very fast. Will use them again.
- Kirk Matsuyama
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San Jose, CA
A trustworthy company. If there is a problem, someone will come to service quickly, and the technicians who do the service are very friendly.
- Siou-ming Chu
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Service Technician Team: David Lopez
San Jose, CA
Ads and reputation
- Ron Stegeman
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San Jose, CA
I chose Precision Door because I had used them in the past. Your employee Paul Brinkman installed a new opener. He was professional, efficient, and a credit to your company.
- Richard Day
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Service Technician Team: Paul Brinkman
San Jose, CA
Mr. Singh, Your Mission statement true to it's core/ Write a review. Philip Nguyen explained how outdated our unit was and pretty much determined we fell under a obsolescence condition. Philip was to us was very courteous and professional asking do you have any questions for me..Good follow up. Personally I posted 30 plus years in the Hi-Tech world and I kinda know people. Simply Philip Nguyen is a Asset to Precision and it's future! and yes he Help us two years so it good to see a friendly face. Sincerely Robert
- Robert Rodriguez
Santa Clara, CA
Tech was on time, friendly, and more knowledgeable than me...Walla door Wonderful!!!!
- Doug Harney
Milpitas, CA
Good service
- Elbert Hang
San Jose, CA
Called today and scheduled appt for same day. Installed keypad and garage door needed lubrication. Raul is an excellent technician.
- Martha Jones
San Jose, CA
Spring popped on my garage door after 10 years of use. Paul arrived on time and was able to provide 3 options/estimates for the repair/upgrade to my garage door. After I chose one, he proceeded to do the repair to my complete satisfaction. He also made suggestions for proper maintenance. He was friendly and very professional. Highly recommend him and Precision Garage
- Victor M.
San Jose, CA
Fast and complete service! I really appreciate great help, and I sure got that today.
- Stephanie Angeli
San Jose, CA
Philip is a very knowledgaeable and well experineced person. The whole experience was very pleasant. Precision GDS is very lucky to have an employee like him. Honest and true to his skills.
- Peter Romero
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Service Technician Team: Phillip Nguyen
San Jose, CA
Service technician is professional and he was constrained per company policy on parts pricing. There is huge mark up for the price of parts to 10x. I am surprised bearings cost $303 + tax for torsion tubes when the cost for a pair with mounting with highest quality is just under $20. This is a rip off, anyone can replace those within 30 mins with ease. I don't doubt the service quality but parts markup is 10x which is huge and will refrain from these services with your company period. Spring cost is $300 per spring is rip off, I am surprised are you offering a part which is military standard like what is done in parts for space crafts and just offering only 30K cycles which is highest standard for residential garages currently. I will refrain from your company, and regret have to get service from your company and had been ripped off. I will give caution to senior citizens where with friendly technicians will be taken for a good time ride with huge $$$ drain for a simple service. I give a high rating for your technicians professional work despite being ripped off with over $1110.00 for a simple service.
- Chandra Sankar
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Thank you very much for promptly reviewing my previous comment about the service and cost of parts for garage door repairs you did at my residence in San Jose. I didn’t really expect that my comments would be read and reviewed by Precision and that you would give me a call to hear and address it, I truly appreciate it. Your eagerness to listen to customer feedback and adapt / address concerns has impressed me very much. I have long been very satisfied with Precision’s at-home service and now I’m even more happier with your back-office / customer support too and I wouldn’t hesitate to recommend Precision to my friends and family.
- Karthik Shanmugam