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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1180 reviews, averaging 4.82 Stars:
Milpitas, CA
Santa Clara, CA
Good service. Had maintenance done on the door.
- Wynona Rimanich
Saratoga, CA
I had Precision Door Service come out to fix my garage door after it suddenly stopped working. The technician was courteous, arrived on time, and quickly diagnosed the issue: a broken torsion spring and a wobbly roller. He initially quoted me nearly $1,500 to replace both torsion springs, the ball bearing, and all the rollers. That seemed high, especially since only one roller was wobbly. When I mentioned I was getting multiple estimates, he waived the service fee and gave me a revised quote for just replacing the two springs and one ball bearing — which I accepted. The final total was $779.85. The garage door now works well, and the technician did a professional job. However, I was surprised that the parts warranty was only 1 year, especially for premium powder-coated springs. Most companies offer 3–5 years for similar components, often at lower prices. While I appreciate the quick service, I’d recommend getting a second quote before committing. A longer warranty and more transparency upfront would have made this a 5-star experience.
- Renee
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Service Technician Team: Paulino M
Santa Clara, CA
Excellent job done and Phillip the technician explained all the work and ensured my safety with the door before leaving.
- Eileen Heintzelman
San Jose, CA
Phillip showed us 4 options on what to replace on our garage door. We took the first step for now and to follow in the future. He was so knowledgeable and nice. We will request for him to do it next time. Thank you Phillip.
- Josephin Sipin
Sunnyvale, CA
Salvador, came out to my house to work on the door. He arrived at the promised time He diagnosed that the problem was likely that the door was opening to far for the type of door. This caused one of the spools to unwind. He, had to realign the door, respool one of the cables and re-adjusted the springs. He double checked and tested everything, he made sure the door was aligned and working properly. The nice thing was he assured me that he would not leave until the door was working. Salvatore, did was very professional and did excellent job. I would highly recommend Precision Garage Door.
- Bret White
San Jose, CA
Jose was a great technician and explained everything very clearly. He gave us options and did the work very efficiently. He stayed until we tested all of the remotes, including the app on my phone and the remote that is part of my car. Thanks, Precision, for a job well done.
- Dan Lutchansky
Sunnyvale, CA
They put in my door 11 months ago. The technician was very professional, courteous, and a good salesman. When I mentioned I was unhappy with the door as it broke in 11 month's, he convinced me to upgrade rollers and cable disks for $653 +. I consider this a high price, considering what I paid for the original door. Apparently there is an upgrade kit that includes rollers, cable disks and springs for around $500.00, but that is only available for new customers. If I have a problem with the door in the near future ( that is not my fault), I will be using a different company.
- Mike Roosevelt
San Jose, CA
My garage door opener was stuck in the locked closed position and i could not understand how ton reset it. I called as i could not get service from Sears for the Kenmore opener. Within 30 minutes after my call, Joel arrived and was able to assess the situation, give me a quote, and after approval, reset the programming, fixed a part, lubricated the system, and moved s plant frond stuck in the door. He changed the keypad battery snd gave me an estimate for future maintenance that would ensure proper operation moving forward. I was very happy either way his work, his helpful attitude, honesty, and promptness. Very good experience. Reasonable price. Excrllent technician!
- Lisa Bandini
Los Gatos, CA
Salvador came the same day I called and promptly completed all repairs. He also walked me through all of the new hardware and software. I would definitely recommend Precision Garage Door Service to anyone. From diagnosis to resolution in a matter of hours !!
- Jim Valentine
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Service Technician Team: Salvador Alvarez
San Jose, CA
Raul did excellent job and will recommend you to my friends. Thank you for the prompt service
- James Day
Santa Clara, CA
Raul was very friendly and professional. He took time to examine our garage door and explained the issue in detail. Very happy with the result.
- Allen Chen
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San Jose, CA
We had a great experience with Precision! They came out within a few hours of our phone call, and our installer, David did a great job installing our new motor. He was friendly and knowledgeable. We couldn’t believe we had our garage door up and running perfectly with a new motor within hours of it breaking. Would highly recommend Precision!
- Ken Holman
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Service Technician Team: David Lopez
Monte Sereno, CA
Philip was on time and did a fast and very good job. He also explained to me exactly what was needed and the cost thereof. The only negative I have is that I believe the cost of the repair seemed high given the replacement parts which included a bracket, springs, and other misc parts were not that costly.
- Steve Kole
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Service Technician Team: Phillip Nguyen
San Jose, CA
Technician arrived early. Quickly diagnosed problem with the door. Provided options and associated costs. Completed job in a timely manner. Thoroughly professional and courteous
- Michael Roden
San Jose, CA
Fast service, they came out that same day I called and installed a new garage door opener. The only negative was that the installer did not spend enough time showing me how everything works.
- tony carrillo
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Service Technician Team: Paulino M
San Jose, CA
Very efficient service. Service person was very thorough, respectful and polite. He explained what he was doing/replacing and the reason. Highly recommend!
- John Sellarole (Lorraine Sellarole)
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Service Technician Team: David Lopez
San Jose, CA
Kind, knowledgeable and easy to work with.
- Bruce Friesen
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Service Technician Team: Phillip Nguyen
San Jose, CA
Serviceman (David Lopez) was knowledgeable, efficient, friendly and thorough. Work was very well done and I am very pleased with the result (springs, rollers, cables...) Two concerns: 1) to pay by credit card I had to provide the card number, expiration date, and security code -- all the info that anyone would need to use the card anywhere. I hope you protect that info very very well. 2) it ended up being quite a bit more expensive than I anticipated, tho I recognize that it's hard to predict cost as situations can vary a lot. BTW - very good experience with the web site, too.
- JOHN TRUDEAU
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Service Technician Team: David Lopez
San Jose, CA
Your service repairman, David, arrived promptly at 9:30. He quickly inspected and assessed the problem and came up with an itemized list of what was needed to repair the damage and what was optional. He gave us a quote but also said we were eligible for a senior discount. Upon agreeing with the terms, he began repairing our broken garage door opener. He was done by 11:00. The door works smoothly. David was courteous and informative the whole time. If we need further help, I told him we would ask for him specifically.
- June Okano
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Service Technician Team: David Lopez
San Jose, CA
This is to inform you that I could not be happier with my meeting with Mike. He conducted himself in a professional manner and represented Precision very well. Although, I am entertaining competitive bids, just based on how Mike presented himself, I am likely to consider other bids.
- Lee Nash
Cupertino, CA
Joel was an excellent repairman.
- Gail Hirose
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Service Technician Team: Joel Jaimez
San Jose, CA
Paul came out on short notice today after I wanted to ensure that a recent new garage motor install was working like its supposed to. He not only addressed that concern, but also some other unrelated concerns and did a garage door tune up. Thanks Paul!
- Abhishek Chaturvedi
San Jose, CA
When I called about my emergency, Molly answered with courtesy and understanding. She assured me someone would be in contact with me today. Nathaniel called about 30 minutes before arrival. Nathaniel was kind, professional, efficient , and honest with my garage door issue. He had the time and tools to repair the garage door today. I was very happy how Nathaniel handled the entire repair of my door. Thank you Nathaniel.
- Karen Peters
San Jose, CA
Philip was very easy going. We did not feel any pressure to accept his estimate. He was prompt and on time. He answered all of our questions confidently. He was willing to work with us on the price and the repairs to be done. The repairs were done quickly and my garage door is working better than I have ever known it to work. Thank you.
- Arlene Anaya
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Service Technician Team: Phillip Nguyen
San Jose, CA
Philip was awesome he was very knowledgeable and easy to talk to. He answered our questions in detail. We thought it was the sensors because the garage door kept going up when we tried to close it. If we ever need service again I would ask for Philip to come out.
- Danny Alegria
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Service Technician Team: Phillip Nguyen
San Jose, CA
Our spring broke late Friday night and we thought we wouldn't find anyone so last minute who would be able to come in and get this fixed over the weekend. David remembered the commercials and said lets give them a try. We called Saturday morning and Alexis got us an appointment for that afternoon. Raul arrived early and was soooo very helpful and friendly He reviewed the damage gave us options and once we chose our repair, had it fixed within hours. There was no pressure for an up sale and he was very clear on what was needed moving forward and thorough in his work. When our next service/repair is needed, we will definitely be calling you again!
- David & Katie
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San Jose, CA
Phillip was great. He arrived on time, was quick to propose various options to get our garage door repaired, and was even happy to explain what he was doing as he repaired the door. He showed me each part he removed and demonstrated how he could tell that it was old and failed. In a little over an hour our garage door was fixed and quieter than we knew was possible.
- Tom
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Service Technician Team: Phillip Nguyen
Sunnyvale, CA
Technician arrived right away, was courteous, efficient and informed. Work was completed quickly and without disruption of my garage, and I am extremely happy with the results. I recommend Precision to anyone needing garage door work!! Couldn't be happier. Sue
- Sue Kubota
Saratoga, CA
Service was prof3essional, on time and the result is working perfectly.
- John Capek
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Service Technician Team: Paulino M
Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#979078
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/


Paulino was very nice person. Explained everything in detail of what needed to be done. Did a great job . Everyone was happy now we have garage door that works great.
- Earl Heydon