Garage Door Repair Reviews in San Jose Area, CA (Page 3)

We've used Precision Garage Door several times over the years. This last week, I called them to service our door. I was pleased that they were able to come promptly -- no long wait. After they completed inspection, they indicated some of the problems I was experiencing were due to worn equipment. I elected to replace our rather old opener and all the associated hardware (springs, pulleys, etc.) They provided me the choice of new models - and I selected one that allows me to control it via app, which is super cool. They had all items needed on their truck and within a few hours had a new opener all up and running. It certainly wasn't as cheap as the guy-in-a-truck or buying something at Lowe's and hiring a handyman, but they had all the right equipment, and installed it well quite quickly. I continue to be pleased with their work and can recommend them if you need your garage door or opener repaired or replaced.

- Charles Welsh

Great service technician. Easy to understand. He was very impartial. His recommendations were clear and knowledgeable. I highly recommend Precision Garage Door of San Jose and specifically Soukie Sing.

- Barry sheppard

Paul did an awesome job in fixing our garage door on the same day. Would highly recommend calling Precision if you have any problems with your garage door.

- Jonathon Ryan

Paul was great! Fast, efficient, excellent workmanship and explained things thoroughly. Our garage door is like BRAND NEW and I couldn’t be more pleased. Thanks, Paul!

- Julia Woodward

Paulino was great- he explained what I needed and why. He worked with my budget and got it all done very quickly. I would recommend using them if you have any problems with your door or the opener.

- Nancy Attanasio

Paul did a great job on my garage door tune up! Arrived on time and finished the job quickly!

- Adam Ayala

Paul our installer was wonderful - our spring gave out after 9 years & they were able to come out the next day to replace it. Highly recommend this business

- elaine thaler

Paul quickly diagnosed the problem with my garage door and offered options to fix it. The work was done quickly and well.

- Jeff Bohnhoff

Great experience with precision garage door san jose. The technician, Soukie Sing arrived right on time, assessed the problem and got the job done quick and efficiently. He provided excellent customer service and answered my questions and concerns thoroughly.

- Anthony Barron

Joel Jamiez was very friendly, informative, and provided great customer service.

- Kim Hernandez

On-Time, very professional and friendly, they answered all my questions prior to starting the job and after. Excellent work for what I had done, it was very fast. (Spring replacements) The Service technician made sure the everything was working to my satisfaction and to his.

- sharyn hoshi

SOUKIE SING installed a new garage door opener motor for me. Everything went great! He told me how it works and to do the things I wanted to know how to do. Great Job.

- Pat Dolan

Paul came to fix my garage door spring and he is very knowledgeable and replaced springs, bearing, rollers. I have updated this review after finding an issue. He removed one of the Genie cable keeper (unique to wall mount opener unit) to reduce noise and said it is not needed at all. But this potentially put a time bomb to garage door because the nature of wall mount unit, which drives directly from the bar instead of door. The cable keeper tightened the cable during closing the door to help pull the door down. This is not needed for belt type of opener at all. Contact Precision Garage Door to ask Paul to return the cable keeper and sent text to him as well. No response. I am disappointed after paying $1590 and I have to buy replacement from Genie for additional $40 and the time wasted to address this issue. I also found a gap between door and frame on upper left was introduced after the repair.

- Chyifeng Ding

The finished work left us with a garage door working as if new. Professional work done quickly and thoroughly by a very competent technician. The cost was appropriate for the service performed. A very satisfying outcome.

- Ricardo Giardino

They are overpriced and seems to charge a lot more. Another issue, I found there time window to arrive and message when they actually arrive is way off. I received message that technician is on it way at 1:30 pm but actual time when he arrived was 4:00 pm. Also I had to call there office to follow up multiple times to check the eta. The technician was good and did basic check and replace springs but they charged me way more than other competitors.

- Pranjal Jain

The service was great.

- Yixian Di

Experience was excellent!! Definitely will use again and refer to friends. Thanks you

- Jeff Sunseri

General repairs and maintenance.

- Jean Kochis

Quick, courteous, and professional service. I was able to get same day service to repair my garage door. Joel arrived and after assessing the door got to work right away and was finished before I knew it. Thank you for the excellent repair!

- Kirby Young

The person who came to give us an estimate was Mike Munos. He was pleasant and straight forward. he did what he came to do. We went to Diamond Certified to see what companies are recommended.

- Tak Okabe

Paul did an amazing job! he was professional, courteous and knew his stuff.

- Lisa Kovaleski

Phillip was our tech. He was here on the last call. He's very cheerful, friendly greeting, called me by my first name. Phillip adjusted the garage door opening exactly like I hoped to accommodate a larger car rear door opening. I told him the new car had not yet been paired to the garage door opener. He offered to do that, stating the cost. It was surprising to me his method was not shown on any of the YouTube Lexus pairing videos I looked at. Next time I need work done on the garage door I will surely request Philip be the tech assigned to my appointment. He's a real gem for your company to have.

- John Higashiuchi

Our very heavy, large wooden garage door broke last night and my car was stuck inside. Thankful service tech Brandon was able to come out today. Get my car out and fix everything that was wrong with our door. He had all the parts on him and was able to replace all the parts in 2 hours.

- Gina Antuzzi

David Lopez did a wonderful job on our garage door opener, springs installation. He arrived on time, finished on the anticipated time and was very patient explaining all the details for maintenance, operation and helped pair the opener to our cars.When he finished he left the garage in an orderly,neat fashion.

- Randy Ligh

Communication was great and the installer was professional, prompt, and polite. I highly recommend Precision for all garage door needs.

- Jeff Murphy

I can’t say enough good things about Paul Brinkman. He knew his stuff cold and fixed everything. Then he showed me how to correct some future problems. I don’t use google for things so please forward this to wherever it is that will benefit Paul.

- Ronald Hirose

Very satisfied with the service provided, certainly I will highly recommend the Company services.

- George Meneses

Paulino was very nice person. Explained everything in detail of what needed to be done. Did a great job . Everyone was happy now we have garage door that works great.

- Earl Heydon

Good service. Had maintenance done on the door.

- Wynona Rimanich

I had Precision Door Service come out to fix my garage door after it suddenly stopped working. The technician was courteous, arrived on time, and quickly diagnosed the issue: a broken torsion spring and a wobbly roller. He initially quoted me nearly $1,500 to replace both torsion springs, the ball bearing, and all the rollers. That seemed high, especially since only one roller was wobbly. When I mentioned I was getting multiple estimates, he waived the service fee and gave me a revised quote for just replacing the two springs and one ball bearing — which I accepted. The final total was $779.85. The garage door now works well, and the technician did a professional job. However, I was surprised that the parts warranty was only 1 year, especially for premium powder-coated springs. Most companies offer 3–5 years for similar components, often at lower prices. While I appreciate the quick service, I’d recommend getting a second quote before committing. A longer warranty and more transparency upfront would have made this a 5-star experience.

- Renee