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about Precision Garage Door
Precision Garage Door of San Josehas received 1714 reviews, averaging 4.84 Stars:
Sunnyvale, CA
Sunnyvale, CA
Patrick needs a raise. He represents the one percent of trades-people these days who take pride in their work, obsessed with details, and polite. My only complaint is the 100% markup on parts. They're offensive!
- Dick Yaeger
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Service Technician Team: Patrick Leahy
San Jose, CA
Ian was great. On time, informative, friendly & efficient. He explained the problem with my garage door motor, and offered good options. Very pleased with my new setup and how nice the whole job was. Bravo Ian!
- Ellen Patterson
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San Jose, CA
Quick response time, thorough explanations, efficient work and friendly service.
- M
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Service Technician Team: David Lopez
Morgan Hill, CA
Ian arrived on time. He was very professional and knowledgeable. He did a great job installing a new garage door opener. We are very satisfied with the job well done.
- Mahnaz Shoa-azar
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Redwood City, CA
Phillip Nguyen was quick, thorough and knowledgeable. He arrived right on time, was courteous and personable. Best of all, he repaired our garage door! Thank you!
- Jim Griffith
Campbell, CA
I purchased a $3,000 garage door opener with new springs and included a warranty for three years . We called to get a few items fixed under warranty . The person arrived and spent 45 minutes lubricating the channel and getting the key pad to work . No materials were needs . He presented a $250 bill which my wife had to pay . We are rejecting this charge as no one explained this when we made the call therefore we reject this charge
- Raj Desai
San Jose, CA
I called Precision Garage at 8 PM on a Wednesday and a technician was at house by 9 then next morning. The repair was done very well, the tech educated me on the operation of my garage door and I now have a better door than before. Precision dispatchers and techs were kind, informed and the price was very reasonable. Thanks for turning an unexpected situation I to a stress-free repair. Well done
- Dan Staringer
San Jose, CA
The guys came on time, as promised, diagnosed the problem immediately, gave me options to fix it, and then fixed it. They were courteous, and professional. Great job, folks! Thanks.
- Carole and Seth Michelson
San Jose, CA
Our garage door opener spring broke on a Sunday and our vehicle was stuck in the garage. We called Precision, having seen their commercials on TV, and booked service for Monday morning. Their service tech., Antonio, showed up promptly and gave us quotes for the recommended service. We opted for the recommended service and two hours later our garage door was operating like new. Antonio was polite, professional, friendly, and very efficient in his work. We will call precision for any future garage door problems, and will recommend them to our friends.
- Mel Goertz
San Jose, CA
Clean work. Explained everything in detail. Done in a timely manner.
- Michael Franke
Santa Clara, CA
We have a VERY old garage door that has been pretty reliable. Unfortunately, one of the sensors was damaged when some work was being done and the door would not close automatically. We found Precision Garage Door Service via Yelp. Beginning with our initial phone call, our needs were met, and even exceeded, by your staff. Laken answered our call and scheduled us for the following day. Mario and John were our technicians. They arrived within the stated timeframe and got right to work accessing the issue. The sensor was indeed the main problem. After talking with Mario we decided to also replace some of the rollers. He explained how the system works in a way that was easy to understand, but not condescending, which I appreciated. They worked extremely efficiently and quickly. I would definitely not hesitate to contact them in the future for any issues that arise.
- Monique Pasquinelli
San Jose, CA
I've always found the service men courteous, friendly, helpful and ready to make suggestions on how to keep things "running." I'm very impressed!
- Nelson Tandoc
Mountain View, CA
Paul Brinkman did a great job! Very smart solution to my garage door bracket coming off the wall. He is friendly and informative. Thanks!
- Victor Bandeira de mello
San Jose, CA
I called to get an estimate because my garage door broke that morning... Maybe 40 minutes later my technician. Joel showed up (on time). I thought he was there to give me a quote but not only that he was ready to install... Price was fair and timing was incredible!! Maybe an hour and a half later the job was about done... But I must say Joel put in his personal touch and made some final adjustments... I must say great job and thank you. Joel and Precision!
- Ben Nefsen
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Service Technician Team: Joel Jaimez
Morgan Hill, CA
JOB WELL DONE!!!!
- Naward Smith
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San Jose, CA
I had a problem with my opener. Paul Brinkman was scheduled for the next day. He called ahead of time, arrived on time and was very friendly and professional and sure knew his stuff. My door was fixed and operational in less than an hour. I will call Precision the next time I need garage door service and request Paul.
- Joe Becker
San Jose, CA
Very responsive: Fast, excellent service! The technicians were friendly, professional, and knowledgeable.
- David Lang
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Service Technician Team: Phillip Nguyen
Scotts Valley, CA
Outstanding service. On time, stayed late to finish the job. Exxplained the scope of the job and afterwards carefully explained the finish with instructions to operate the new system (motor and key pad). Cleaned up and took away the old parts.
- Jill Mcfarlen
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Service Technician Team: Phillip Nguyen
Sunnyvale, CA
I chose Precision because I had seen their ad on TV. Their website said they we open 24 hours and I needed my garage door fixed immediately. The appointment was set for the next morning; Raul called to tell me he was on his way, he arrived early, was friendly, professional and got right to work. Pricing was a little high, but he did replace a lot of things. He was done in about 3 hours and I now have a new and quiet garage door opener. All in all I was very happy with my experience with Precision.
- Marsha Anderson
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Service Technician Team: Raul Duenas
San Jose, CA
Excellent service from the ease of setting up an appointment on line, to the technicians diagnosis of the problem and repairing it.
- David Nevis
Milpitas, CA
The charge was twice the quoted value. The quote was $380 and the charge was more than $800. This bait and switch is not fair or legal. You should give me a fair refund.
- Henry Ku
San Jose, CA
This is one of the worst experiences I’ve ever had. The tech inspected the garage door and gave three options in the order of cost that would require to fix it. He could not provide the exact reason for the malfunctioning of the door. First option he gave had a quick change of programming required which he boasted as if the door is going to require a lot of effort and time to fix it. He spent less than 10 minutes in reprogramming and charged $335 for this. Extremely disappointed by this and would not recommend your company to anyone. I’m also going to post a public review.
- Mayur Pujari
San Jose, CA
Prompt and efficient service. Gave three possible options with different price points.
- Martha Wilson
San Jose, CA
Precision had installed my garage door in 2016 and it is still perfect. It was my very old opener that finally failed after 19 years and Precision was my go to for a replacement. Great same day service and the technician was sooooo nice and knowledgeable giving me all the options available. He did not try to upsell anything, but gave me the facts and figures and let me decide with no pressure at all! So refreshing to have trustworthy people to work with. Thank you Precision Door! I am beyond happy.
- Denise Simmons
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Santa Clara, CA
Excelent service !
- William Nevarez
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San Jose, CA
If I could give 10 stars I would ! I had a basic service call and from the beginning felt as if I was a valued customer. Very professional from the phone call making the appointment (and was offered same day service !)- to the call notifying me the tech was on his way. Both technicians were knowledgeable and explained what i needed and showed me things about my opener that would be good to know should I have an emergency. Then they did an excellent job putting on a trim on the bottom of the door that I needed - with PRECISION ! 10 star service !!
- Stephanie Moore
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Service Technician Team: Mario Mojica
San Jose, CA
Paul was very friendly and professional. He explained everything as he went along. I was interested in how to keep the rollers lubricated and he showed me how and then showed me where to do the same thing with the hinges. Very helpful!! I would recommend Precision Gargage Door Service to my family and friends too!
- Donna Sarabia
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Service Technician Team: Paul Brinkman
San Jose, CA
I appreciated Ian’s quick response. He was knowledgeable, efficient and courteous.
- Susan
Los Gatos, CA
The 1-day service was excellent and we clearly received expert workmanship by Raul.
- Don Thomas
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Fix the problem as needed.
- Edwin Wong