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about Precision Garage Door
Precision Garage Door of San Josehas received 1724 reviews, averaging 4.84 Stars:
San Jose, CA
Service Provided:
Product:
Door Installation Team : Luigi Lopez
San Jose, CA
My garage door stopped working yesterday, a broken spring. I found Precision Door Service through Goolgle and made an appointment for Sunday morning. Today, I had an opportunity to meet Mario and Alex. They came to the house, provided a diagnosis and repaired my garage door in less than two hours. Both technicians were professional and demonstrated a lot of courtesy. Thank you for your services. I will recommend your company to my HOA and community. Regards
- Max Sanchez
Product:
San Jose, CA
Phillip is a great access to your company. On time fast work and showed me all the points to service. Thank you for Phillip N.
- Jim Farrell
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
- Steve Burke
San Jose, CA
Mario was absolutely nice, professional and clean. I would recommend them highly! 5 stars for sure!
- Daniel Wood
Product:
Saratoga, CA
I called around 4:30 pm on Tuesday when my garage door couldn't be opened. I was told all Precision techs were booked and got scheduled for Jerry to arrive at 12:30-4:30 pm next day. Jerry did call around 1 pm and said he was with another customer and gave me an updated arrival time between 2:30 and 3:00 pm. Around 3:10 pm Mario whose picture was not even on the website called and told me he's coming instead around 4 pm. He showed up 5 minutes to four. Up to now, not quite that great. I was, however, quite impressed with Mario's professional skill. He very quickly identified the problem - the spring was broken. He also suggested roller replacements for better performance. After I agreed to the detailed quote he showed me, he patiently replaced the springs and the rollers. He even helped re-locate the locking mechanism so I now can lock the garage door. Finally he spray-lubricated all the moving parts of the garage door. He was very polite, knowledgeable, and neat.
- David Yen
Product:
San Jose, CA
Very knowledgable technician. Explained thoroughly the replacement of broken & worn out parts and other repair.
- Reynaldo Cunanan
Cupertino, CA
Great service!
- Edna Cate
Cupertino, CA
The new insulated door is very quiet, and so is the belt driven Lift Master garage door opener. The installer was on time and very proficient.Sorry I forgot his name. He is a Mexican with an Italian name. Overall I am very happy with this garage door replacement.
- John Wong
San Jose, CA
I called late on Friday and by the next morning my garage door was fixed. Brandon was super punctual and professional. My options were given to me without pressure and in no time he had my door fixed. Highly recommended. Thank You Brandon
- Ramon Caban
Redwood City, CA
I was very happy with the work performed by Brandon he new what he was doing.He was very informative and upgraded the springs for the heavy door
- Daniel Rogers
Service Provided:
Product:
Service Technician Team: Brandon Brooks
Los Gatos, CA
We were in a bind - our garage door had failed with the cars inside - on a Sunday. One call to Precision and they had a technician out on a Sunday morning. Sheridan was terrific. Fast, efficient, and on time. I am delighted and would definitely recommend Precision
- Richard Goldberg
Santa Clara, CA
Job well done! Mike R did an excellent job! Very professionally done! I would recommend precision to all my Neibor’s!
- A Hyder
Sunnyvale, CA
Joshua was very professional and efficient. He showed up promptly to fix the broken torsion spring at the garage door. Also we got the new drums and cables. He spent time to ensure the whole system was functioning well before he left. It was a pleasant experience to work with Joshua.
- Cecilia Gin
Product:
San Jose, CA
Brandon Brooks was our technician. He was a true professional. He clearly explained what needed to be done and then explained how the new garage door system works. He was easy to talk to, efficient, and friendly. He even cleaned up after the job was completed. If we ever have to call Precision Door again (we hope not!), Brandon will be our go-to guy.
- Kenneth Entin
Service Provided:
Product:
Service Technician Team: Brandon Brooks
San Jose, CA
I contacted The San Jose Service Area at 7:21AM, Friday 30th August. After explaining to the receptionist my issue and after taking some information she arranged to have a technician contact me between 12:30PM and 4:30 PM. Mike contacted me at 10:20AM to say he would be available at 11:30AM. He arrived on time and reviewed the issue and gave me a quote. I agreed and he started the job. After dismantling the broken parts he observed other issues. These he showed me and again gave me the cost of replacing them. I agreed and he finished the job just before Noon. He was very polite, professional, and I would recommend him and the company to friends, neighbors, and acquaintances for the 5 star service.
- Richard Day
Product:
Mountain View, CA
Technicians Mario & Erik called in advance of arrival and arrived when promised. Both were very professional and courteous making good recommendations after examining my 20 year old overhead door. They made the repairs and serviced all other moving parts. I was pleased with their work and courtesy. My only negative is the pricing of the parts needing replacement: (2) seven foot torsion cables $286 and (2) cable drums $196.56. This did include labor to install but still seemed somewhat expensive.
- Dale Kuersten
Product:
Saratoga, CA
Would you like to pay $50.00 for someone coming down to tell the quote and not taking their service ? This is what Precision business model does. I got a spring broken and call Precision. One guy came in and tried to convince me that I need to replace everything for $2300+ in total. The same garage door opener is ~300 from Homedepot and they charge ~800. The spring price is ~400 while I got it done at $309 from other company. By the time I have to let Precision's guy go, I realized that I had to pay them $50.00 for their doing nothing but coming down to give me a quote. If you are going to have their business anyway, why do you waste time on reading the reviews here ? If you are just looking for possibilities to have Precision's service, DO NOT CALL them at all !!! Keep in mind that is $50.00 call to get a quote only.
- Peter Zu
San Jose, CA
Jerry Parker did a great job. He was fast and efficient and explained what he was doing thoroughly. As a single woman this is important to feel confident having repairs done.
- Diane Caselli
Product:
San Jose, CA
Just had service on my garage door to reduce noise. The technician, Jerry, did an awesome job of identifying and remedying some of the issues that were contributing to the problem. Much better now! Wonderful experience. Thanks so much.
- Rick
San Jose, CA
Daniel did a good job in doing a repair on our garage door. Very professional and knowledgeable . Came on time I’ll give 5 stars
- Jennilyn Suasin
Cupertino, CA
Precision did some major parts replacement on my garage door in March 2017. Torsion Springs, drums, cables, rollers, bearings, hinges. Because of the 5 year warranty I called them when my door was making a "snapping" noise when it was closing. Paulino quickly found that one of the panels was bent causing the door alignment to be off. Have no idea how this happened, but it was quickly bent back into shape and the noise was gone. He also checked the door closure pressure and made a minor adjustment. Only took a few minutes to remedy the problem. That's why you call a professional! The charge to repair was the fee for the service call of $50. Well worth it. Nice to have a quiet garage door again. Precision stood by the 5=year warranty commitment for the repair. Thanks.
- Kathy Chole
San Jose, CA
Mike R. did an excellent work, very friendly, and fast service.
- Angelina Contreras
Product:
Milpitas, CA
I had my new garage door installed and I’m happy with it . The gentlemen/installers were very efficient knowledgeable and professional that they finished the job within the time frame. Thank you also to Mike Longfield Great job guys for sure I’ll recommend Precision Garage to my friends.
- Tessie Cenidoza
Santa Clara, CA
Brendon Brooks inspected the garage door and showed me how the 25-year old door was beginning to fail in its rolling mechanism. He replaced all worn-out parts, and I am glad I had it done. Excellent work.
- Peter Rosenblad
San Jose, CA
Phillip has done a great job on my garage opener. He explained the work in detail, knowledgeable about his work. I will go with precision from now on for any of work that is related with garage door! Yes. I will recommend your company to everyone!
- Lois zee Yoda
Sunnyvale, CA
Perfect service from phone call to resolution. They were able to get me in within a couple hours and technician diagnosed the problem and fixed it right away. Left me with good instructions. Just a couple hours later and problem was gone. Price very reasonable and staff on phone and technician very courteous. Thanks!
- Cindy Castillo
Santa Cruz, CA
Mike was early, did a nice clean job, the door works perfectly right now
- Benjamin Welch
Product:
San Jose, CA
The service was outstanding. The service tech.,Mike Munoz, was courteous, knowledgeable, and answered all my questions.
- Arnold Pinck
San Jose, CA
I contacted Precision after having hired competitors twice to first install a garage door and then a second vendor for a servicing need. Both of these experiences left me feeling as though I had been taken for a ride. This time I called Precision based on reviews and I am leaving this review as Mike, Precision Technician, fixed my door providing a complete overiview of issues during estimate, proposing a fix and in the end saving me time and money (he went out of his way to minimize the impact for me). He was professional and most of all honest and concerned. I will look no further then Precision should I ever need garage door services. And I will recommend to all who ask and likely some who don't.
- George Brooks
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Great technician. I'm very pleased with the result. Contacting and arranging appointment was easy. Good company to deal with. I would highly recommend Precision.
- Martha Caravaca