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Precision Garage Door of San Josehas received 1793 reviews, averaging 4.84 Stars:
San Jose, CA
Product:
Sunnyvale, CA
Hi: I wrote a review on Yelp, because I couldn't figure out the URL for google. All is can say is, your service rep, Jerry made my day. I was so impressed with his expertise and it certainly amazed me. He, Jerry is a wizard. I lived for a month not able to get into my garage without first going into the house and opening the garage door from inside the garage. When it rained I got soaked. You guys are on my number 1 list for all and everything related to a garage door, programming remotes, etc. Please rate my hero Jerry 5 stars. He is amazing. I am so glad he took care of all my cars and remotes. Hang on to this man. I left a review on Yelp last night with kudos for Jerry and your business.
- Barbara Detlor
Sunnyvale, CA
Jerry arrived 10 minutes early. He lubricated and adjusted my garage door in about 1/2 hour. Did a great job. Door slides quietly up and down. Besides that -he is funny! I recommend Precision Door and Jerry.
- Craig Mechling
San Jose, CA
All the Precision personal were friendly, professional, and competent. I am totally satisfied with the service and my new garage door.
- Bill Lundgren
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Morgan Hill, CA
Called for an appointment and Jerry shows up at my door about 40 minutes later. Talk about quick response! Jerry shows a love and enthusiasm for what he does, and it shows in his work as well. He made sure I understood what was needed, why it was important and other recommendations for the proper operation of the door. Absolutely professional and energetic! Thanks Jerry!!!
- Lance Chu
Palo Alto, CA
We called Precision about a problem with our garage door not closing at 3:30pm and they had someone at our house before 5pm the same day. Alex Kogan our technician was very responsible and professional in his assessment of the problem with our garage door. He took the time to explain to me what went wrong with the door and he was very careful to replace the springs (the problem with the door) with ones that would be appropriate for our heavy garage door. After the repair, Alex also made sure I understood what I need to do for maintenance on the door going forward to avoid the problem in the future. Great to have someone who cares so much about quality and a good customer experience. Thanks!!
- Ted Simonides
Product:
Cupertino, CA
Precision installed the original door and opener 20+ years ago. The teeth on the drive were finally worn down & the door wouldn't open. Had it replaced with a better unit - battery backup, control with an app, chain drive and much, much quieter. The tech was knowledgeable, explained all the options and pricing, had all the parts and completed the job including lubing our entire door. I highly recommend Precision.
- Marian Tatsuno
Product:
San Jose, CA
Mario your worker was polite, informative and efficient. He was also able to get here and do same day repairs. Thanks.
- John Nill
San Jose, CA
Jerry ,I hope I have the name correct was AWESOME ! Great work ,very thorough ,replaced giant horizontal door springs ,lots of lubing hinges ,adjusting tracks and re -calibrating opener pressure etc. it has never sounded so silent !
- Paul Leduc
Cupertino, CA
Mario did outstanding job explaining to me the problems of my garage door opener. He was polite and knew what he was doing. He convinced me to replace my 20-year old broken garage door opener with a new model. Also, he suggested me to get other old parts replaced. He effectively got job done ahead of schedule. He cleaned up debris nicely before he left. Thank you for job well done, Mario.
- Jim Lin
San Jose, CA
The Operator who made my appointment was very professional.Mario Mojica the service tech explain what was wrong with my door opener. Mario told me about my options and then check my garage door to make sure everything was ok.Mario show me how to operate the new opener.
- Gary Pedone
Product:
Sunnyvale, CA
Pat called and asked specifically what the problem was. After I explained there was a clicking noise and the door wouldn’t go up or down he said “sounds like a sensor issue” and asked that I check to make sure they were clear. I found a Tarp had fallen and was blocking one of the sensors. Moved the Tarp and it worked. I Highly Recommend Precision, Especially Pat.
- Jim Dupre
San Jose, CA
Excellent service. Mario was very knowledgeable and courteous, thanks for his excellent service.
- Addnan Islam
San Jose, CA
I am extremely happy with my new garage door purchase from Precision Door Service. From the call to set up the appointment, to the new service consultant to installation, 100% professional service. It took me a few weeks to finally place my order as I wanted to get a few other quotes. I found that Precision was at least as lower than Home Depot and I was dealing with Professionals. I shouldn't have waited so long, Precision was the best price by far. When I finally placed my order, it took a few weeks to set up the install. The installer was scheduled for 10 am and called me at 9:15 that morning and arrived a few minutes early as promised. He got right to work and completely upgraded my garage door from a creaking scary monstrosity to a smooth running, digitally connected battery backed dream! Warning: once you get a new smooth garage door from Precision, you will have to clean your garage! It is now a place you want to hang out in and my only thoughts was WHY DID I WAIT! It does take a little time ( I was quoted 5 hour install and it took a few minutes less) BUT WORTH IT! Love this company, happy and satisfied with the results and am positive should anything go wrong, I will have them back out right away. VERY IMPRESSED.. Thanks TEAM Precision!
- Sam Godwin
Product:
Palo Alto, CA
Precision door came early, did a great job, and were gone before I knew it. The installer was Gabriel. He explained everything, was not a hard sell, and professionally installed my new motor. I appreciate good service and received it from Precision door.
- Gloria Hom
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
San Jose, CA
We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.
- Clyde and june Beck
Campbell, CA
Jerry was professional, throrough and precise. Thank you
- Shobha Srinivasan
Product:
Los Altos, CA
Josh did and excellent job of repairing our garage door. His custom service was the best. He explained all our options, did not push us to buy but helped us make our own decisions. I highly recommend Precision to anyone who needs help with garage doors and will definitely use them again for any future needs. One of the best run companies I have come across.
- Larry Hicks
Product:
San Jose, CA
Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.
- Lisa Stoops
San Jose, CA
I felt since my husband was not available and I was a woman alone I was taken advantage of. Was not happy with the communication at all between me and the service person that I got. I am an educated woman who knows when I am being taken advantage of.
- Kathy Clasen
Campbell, CA
Our technician Paul Brinkman did a great job with our broken garage door. He was on time, efficient and spent 3 hours repairing it to a new door. Spent time telling us what broke and how he could repair it. I would recommend Precision Door and our technician.
- Rick Varley
San Jose, CA
Garage door spring broke and door wouldn’t open. Precision door service was available, responsive and capable with certified, trained technicians. Erik came over to our house within 4 hours from our initial call and during the scheduled time. Erik even communicated twice with us regarding an ETA. After his thorough analysis of the problem, Erik provided a clear estimate and completed the work capably and in just over two hours due to the complexity of the problem. I plan to call on Erik and Precision again in case our motor needs replaced and I would highly recommend them.
- Eric Fusilero
Sunnyvale, CA
The technician was on time and very courteous. The costs seem very excessive and why did I have to pay a service charge? I agreed for him to perform the work, he did give me a senior discount and a 50% discount on the service charge but why am I having to pay a service charge when I have agreed to a very expensive repair. Good work but way too expensive.
- Sunnyvale resident
San Jose, CA
Excellent, excellent service. Your technicians are the best! Service is always fast, clean and efficient. Thanks!
- Roy Martin
Campbell, CA
Excellent service by Jerry. Repair details were explained and workmanship was high quality.
- Ryan Bise
Product:
San Jose, CA
The spring on our garage door broke on Saturday morning. I called precision and they had a man out to fix it by 3:00pm. Jerry explained everything to us and did a great job. We would recommend Jerry and Precision Door to all. We did upgrade our opener. It was so old you couldn’t get parts for it anymore. The door works like a charm. Very quiet and much safer. Thank you Jerry aNd Precision Door for working on the weekend.
- Penny Parisi
Product:
San Jose, CA
Lots of good information about maintenance, speedy repair, polite and was very helpful
- Wayne Savage
Santa Clara, CA
Great job. Happy with the service
- Gary Kinoshita
Product:
San Jose, CA
Phillip is very professional in replacing the springs and motor for our garage door. He explained all details for us to understand the parts required for repair and maintenance needs. He is friendly and patient in answering all questions. We're very satisfied with his service. We will continue to use Precision for on-going maintenance.
- M.Yu
Sunnyvale, CA
Alex came out same day, worked til 11pm to repair my door which would not open. Appreciate even though a late start in the evening, he still came and completed the job. thanks
- Chris K
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Thank you
- Ruth Brunings