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about Precision Garage Door
Precision Garage Door of San Josehas received 1724 reviews, averaging 4.84 Stars:
San Jose, CA
Aptos, CA
Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.
- Cyrus Mozayan
San Jose, CA
Very good service and quick respond time. Tech was very friendly and fast.
- Socorro Saboff
Service Provided:
Product:
Service Technician Team: Brandon Brooks
Campbell, CA
We were pleased for the prompt service we received. The job was done the next day after I called for service. This is a new company for us and we would recommend them again.
- Nancy Little
San Jose, CA
Our garage door spring broke the day after Thanksgiving. I chose to call Precision Door service based on Excellent reviews and rating on Google and they truly delivered. I got a next day appointment on a holiday weekend in spite of rain and cold, windy weather. Brandon arrived on time after his earlier call and diagnosed the problem immediately and also pointed out that rollers, drums and several bearings were worn out (they were 30+ years old which came with the door). He went over the options and we chose to get them replaced instead of a new door. The job was done very efficiently and professionally. Our garage door is now very quiet and smooth like a new one and we saved a bunch of money. Thanks for an outstanding service. Highly recommended.
- Dushyant Desai
Redwood City, CA
Sheridan and Erik did a great job - showed up on time, explained the issue, and fixed it quick. Would call on them again for sure.
- Gady Nemirovsky
Los Altos, CA
My garage door Torsion Spring broke in 2004, I called Precision Garage Door to replace it. It was broken yesterday and I called again, immediately they send Mario to replace it again with 50% service call discount. Mario did an fantastic job in 1 hour and I only need to pay he labor cost of replacing the spring, as it was under 10 years warranty.
- Cho Teh
Los Gatos, CA
The professional showed up within the 4-hour window. He went through a though check of every component of the system. He explained very clearly what components needed to be replaced. Then he used a pad connected to the office via internet to give me a quote. He completed installing a new opener and replaced all defected components within three hours. A invoice was sent to me after a few minutes to my email. The system works great! This is the second time we used Precision. The office answered the Hone calls promptly. Very professional!
- Danny Yeung
Product:
Saratoga, CA
My garage door stopped working halfway closed/open and it was getting late in the afternoon. I did not want to leave it that way overnight. Precision Garage Door sent Paul B. to fix the problem. He was very knowledgeable and pleasant to work with. He promptly replaced the cables and got the door working. I was pleased with the great service.
- Janet Fontenot
San Jose, CA
Jerry is a very skillful and thoughtful.
- Weimin Zhang
Product:
Aptos, CA
Five stars. Great service, speedy, professional, smart. Thanks
- Jean W. (don't use full name or city. Thanks.)
Scotts Valley, CA
I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
- John Andrich
Product:
Campbell, CA
Good service from Jerry, very nice manor, and knowledgeable, thanks for his mservice, good job.
- Elaine Poon
Santa Cruz, CA
Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
- Greg Cummings
Santa Cruz, CA
Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
- Jan Wolf
San Jose, CA
Needed help with my garage door, which was not working properly. I found your information in a Diamond Certified Directory, From my initial call I was treated professionally and the employee that arrived, on time as promised, Jerry was very knowledgeable and explained his findings and what needed to be done to correct my issues. When the work was completed he showed me the repairs that were completed. I am 100% satisfied and would be happy to refer anyone that would be in need of your companies services.
- Jerry Tomei
Ben Lomond, CA
Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
- Lynne Nichols
Santa Clara, CA
Sheridan was marvelous. He diagnosed the problem (including the ones created by attempts of non pros) Fixed it immediately and provided additional info
- Regina Harris
San Jose, CA
Brandon did a 5 star great and fast job and could instantly see what my Garage needed to work properly and smoothly. I will definitely use Precision Garage Door Service again when I need further service!
- Andrew G
Service Provided:
Product:
Service Technician Team: Brandon Brooks
San Jose, CA
Service was completely promptly by Paulino. Thanks for coming out the next morning...HOWEVER... it cost us $1000 instead of $350 for just the springs! I had a broken spring on the left side...which meant both springs needed to be replaced for "safety" reasons. After looking at the door, Paulino suggested we replace the 4" rollers (10 of them $325.00) and 2 loose bearings ($250).... I felt it was a TOTAL up-sell (money maker for them)...and we didn't have time to look into what could possible be wrong with the rollers. Felt scammed. The job was complete in 45 minutes...FAST! That was a quick $1000 for Precision. Geez.
- Carol Ketteridge
Mountain View, CA
Jerry did a great job. terrific people skills walking you through everything he needed to do. would absolutely use him again
- Wayne Doiguchi
Gilroy, CA
Great response time. arrived as scheduled. Did what I needed to have done however I am not sure what their 21 point inspection consists of. CAUTION be sure to print out and give to the technician your printed coupon for free service call found on their site before he starts billing you ( and I must admit it says so on their site however I forgot to bring it out and when I mentioned to him that I had it it was too late and he charged me the service call plus the other charges) I would of saved 25.00 and he would of just charged for the 99.00 labor) therefore I would say that I would recommend they ask before they start the billing if the customer has a coupon this would truly be customer service. In this case I should of followed instructions as per their web and therefore I would recommend them to other friends as the work was done according to my request.
- Al Pinheiro
Santa Cruz, CA
Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
- Suzan Gurga
Mountain View, CA
Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
- Jean Anderson
Aptos, CA
Mike did a great job. Very efficient
- Suzette Dohrmann
Product:
San Jose, CA
I purchased a new door opener from Precision Doors for several reasons . They received high ratings on Yelp, I have used them before, and they offered same day service.
- Greg Davis
Product:
San Jose, CA
Biggest rip off of my life. It only took less than 15 minutes to have my garage door fixed and I was charged $399.95. I will never recommend this company to anybody.
- Judy Goulart
Los Gatos, CA
Nice service and fast, Jerry did great job on our garage door repair!
- Yanping Ju
San Jose, CA
Technician did a wonderful job in repairing the bottom of the door to keep unwanted critters out. All as I requested.
- Bob Seidenberg
Mountain View, CA
This is an outstanding company! We have been a customer of Precision Door for almost 20 years, Startring with a door/opener purchase in 2000, and followed by a purchase of a replacement door/opener in 2015. We have used them for all required service calls as well. Our most recent service was excellent as always. Perfect scheduling. James W. our service technician was very professional who arrived on time, and performed the repair in the estimated time with the highest quality. They have my highest recommendation.
- Paul Petersen
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
On Monday, December 2, 2019, I had the opportunity to have service done on my garage remote by one of your service technician, Jerry. I would like to let you know the service I received was outstanding. He took time to explain what was done to get my remote operating again. He completed the work as if it belonged to him. I was very pleased with his service and when I call this company again, I would like him to come out. I have had two outstanding service technicians that have service my door, Josh and now Jerry. Thank you for allowing me to share these words of appreciation. Paulette Little
- Paulette Little