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about Precision Garage Door
Precision Garage Door of San Josehas received 1793 reviews, averaging 4.84 Stars:
Los Gatos, CA
Cupertino, CA
Mario is great. Very professional and friendly. He fixed my door quickly and adjusted motor to avoid future problem. Will recommend strongly.
- Jian
Los Altos, CA
The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
- James Papp
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Service Technician Team: Paulino M
San Jose, CA
Technician was courteous and very efficient. Explained everything that needed to be done clearly and took care of it. Thank you.
- Charlotte Evans
San Jose, CA
I was having problems with a 22 year old garage door opener. I called this morning and I was given an appointment for this afternoon. Mario Mojica was prompted and explained I needed a new opener and spring and gave me an estimate for replacement. He installed everything and explained how to use the wall and remote opener. Thank you Mario for all of your hard work. It is much appreciated.
- Susan Buckley
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San Jose, CA
I look for quality in the products I buy and services too. I went with Precision Door Services for a new garage door and opener. They gave us what we wanted and installed it with excellence. It looks great and works great.
- David Cummings
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Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
Sunnyvale, CA
I had a new garage door installed. The installer left without realizing he broke one side of the sensor lights. I called the office and asked for him to come back and fix it. He never came. I called a second time and the person on the phone told me to just go buy a sensor myself on Amazon. The garage door is nice. But the customer service is greatly lacking.
- Robert Kummerehl
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Door Installation Team : Gabriel Van Blake
Milpitas, CA
Jerry was simply Awesome. He educated me on what was wrong with the garage door gave a super fair estimate and finished the job in a timely manner. At the end he made recommendations on how to better maintain the garage door. He was honest, courteous and professional. Excellent service and well above expectations. Thank you Jerry!
- Aaron Talebi
San Jose, CA
We were in a bind and Adam from Precision came out and did a great job getting our garage door back in working order. The overall experience was great from Brigette taking our call to Adam showing up and working through issues very professionally. He was up front about the cost and what needed to be done. I am very grateful for the effort.
- Brian Mcneil
Awaiting your finalized estimates for replacement of mechanics and motor for existing door, v.s. an entirely new door unit.
- Eddie Guarino
San Jose, CA
Jerry came to my house this morning to replace a broken spring. He was courteous, professional and very informative. Made sure I understood what was being replaced and why. He was efficient and got the job done in an hour. I would highly recommend him and be pleased to have him back, should the need arise. You can be proud of this employee.
- Jonna Robinson
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Cupertino, CA
Garage door issues. Jerry called, showed up as scheduled , explained the problem and offered 3 options. No pressure. Very professional, courteous, and friendly. Jerry answered all my questions and even gave me tips for maintenance. Very happy with the qualifying of service and I would not hesitate recommending Precision Door.
- Nick Nayrami
San Jose, CA
excellent. the person was very thorough and added good knowledge that can possibly help if something else goes on.
- Don Stagnaro
San Jose, CA
The man who was sent out did an outstand job. He arrived on time put in a new garage opener he was very polite and all business. We are very pleased with the new door operation and it is so quiet and easy. 5 stars Patricia Suggs
- Patricia Suggs
Palo Alto, CA
One of the overhead springs holding our garage door broke, with the car locked in. Jerry from Precision Garage Door arrived the *same day* I called within just a few hours and fixed the problem quickly by replacing both the broken spring and the other one. Jerry was extremely friendly, gave me options, and answered all my questions. Beyond just fixing the problem, Jerry exceeded my expectations by giving the garage door a quick lube and now it operates much quieter. He also replaced the J connector with a more compact one which gives my low-ceiling garage greater clearance -- a nice little upgrade that a professional eye may spot immediately, while I didn't even know it's a possibility. Overall, Jerry not only the problem, but he also made the garage door work even better than it did before it broke. The only reason I give 4 rather than 5 stars is that the repair was overall rather pricey, at $520 (for 2 springs and a few smaller parts). I suppose this is a company pricing policy rather than Jerry's, but I think this is on the higher end of the price range for such a repair.
- Satisfied Customer
Los Gatos, CA
Jerry did a great job in fixing a garage door that wouldn't open. He assured me that the door itself and the rails were well-installed, and that I wouldn't need a new motor after proper springs were installed. And he was right.
- John Wills
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San Jose, CA
Very professional and great quality of work, I have used them for many years and i am extremely happy with them, definitely recommend them, call them when you have any problem with your Garage Door
- Allen Eliasi
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Sunnyvale, CA
Branden was fantastic. He got everything fixed and even came back to make an adjustment. I really appreciate his courtesy and work!
- Kris Tachibana
San Jose, CA
Paul Brinkman responded to my call for repair of my garage door yesterday. He was prompt, on time (within the allotted window and early if I may say so...). He presented me with several repair options and their cost and I made a decision to go with the middle option as his advice seemed good. He hammered (literally...) out the repair in 1 and a half hours. He did a great job and your phone number is taped to my garage wall...thanks.... (ps. I'm trying to get a Yelp review going, but am having problems which I should solve soon...)
- Willie Davis
Santa Cruz, CA
The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
- Kevin Flowers
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Service Technician Team: Phillip Nguyen
Los Gatos, CA
Prompt, professional, responsive. 5 stars in my book.
- Thom Linden
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San Jose, CA
Phillip was on time, knowledgeable, professional and very competent. He explained all the features of the new system and did a great job. We are very happy with the repairs and will highly recommend Precision on Yelp.
- Leslie Granger
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Service Technician Team: Phillip Nguyen
San Jose, CA
Fast and easy to get an appointment. The technician, Mario was professional and knowledgeable and fixed my problem even though the problem didn’t present itself at the time. Been working great!
- Libbe Finato
San Jose, CA
I had my garage door serviced yesterday but was not able to complete the review due to software issues. Don’t have the service persons name, however, he provided excellent service. Was on time and efficient. Explained what was needed, clearly gave me the options and completed the work in a timely manner.
- James Larkin
Sunnyvale, CA
My garage door was not opening, but instead made a struggling sound and to no avail. Jerry from your company came out the same day and immediately recognized that it was a sensor alignment problem that he fixed within a few moments of time, while also showing me how to make the simple adjustment myself if it were to happen again. As he was already here, he showed me other possibilities of making the door run safer and smoother, revealing the cost of those items, but with no pressure for me to make those changes. He was attentive to detail and adjusted a few other places needing tweaking or attention, while explaining the purpose to me of the areas he gave his attention to. It was a pleasure meeting him. I wish I had done my homework before purchasing my garage door opener 7 years ago, and gone with your company who I had never called, as I was working them and didn't find the time. 5 stars for your company and 5 stars for your employee, Jerry!
- Carolyn Futagaki
San Jose, CA
Paul Brinkman was awesome. I truly believe his awesomeness comes from management and training. I appreciate him suggesting new rollers. I am very well versed mechanically and welcomed the suggestion for new rollers. I gave Precision a shot at my business as I did not want to call the previous local company.
- Tim Jew
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Service Technician Team: Paul Brinkman
San Jose, CA
We had The service rep Alex K out to our home location not only was he on time and super polite. He was incredibly helpful. He made sure I knew everything that was happening and what work he was doing. He didn’t put pressure on us to buy more or spend more but he made recommendations and he made sure to tell us that precision door is happy to help and we can call them any time. He was a gentleman and very kind. He walked through everything one more time to make sure everything was okay. He even swept up the garage area where he had been working. He also made sure to not touch anything that wasn’t involved with with his work to keep us safe!! Thank you because of Alex you guys have a new return client!!
- Caryn Bettencourt
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Los Altos, CA
Always wonderful! Shows how to troubleshoot in the future and good tips. Thank you so much for fast service and very understanding repair people!
- Debbie Nansen
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Responsive,Professional,Detailed,Friendly
- Charles Horn