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about Precision Garage Door
Precision Garage Door of San Josehas received 1556 reviews, averaging 4.85 Stars:
Saratoga, CA
Redwood City, CA
We appreciate the quick attention and same day appointment. Everyone was very courteous including Brandon our service rep.
- Jill Mizono
San Jose, CA
Philip the technician did a great job in resolving the issue with my garage door. He also took the time to answer all of my questions and concerns. He was truly helpful in giving an assessment and quote on what parts and service needed to keep my garage door working in the near futture.
- Dan Basuil
San Jose, CA
Joel was very polite and professional. I am absolutely satisfied with his job
- Yuriy Okfenkrug
Campbell, CA
Be prepared to pay at least $1,700 for repair (my garage door had a broken spring). The repairman did a efficient job of repairing my garage door. He did something to let me raise the door in case of a power failure, but he didn't tell me what it was, and now I am unable to raise the door by myself. I assume he did this to require me to call for repair in case of a power failure. Not cool!
- Norman Jung
Product:
Scotts Valley, CA
I really appreciate the quick (next day) response to my call. Ian was helpful, knowledgeable, and fun to talk with. He showed me how to avoid a blocked sensor in future, lubricated the system, and replaced the springs (preventive maintenance). I highly recommend Precision.
- Kathryn
Morgan Hill, CA
It's rare these days to find a company with this level of service excellence. I called at 8:30am, at 4:30 as promised Phillip turned up, quoted there and then, replaced the motor and all the accessory parts in 2 hours. Then he showed me everything I needed before he left - he was outstanding.
- Dave Carter
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Service Technician Team: Phillip Nguyen
Sunnyvale, CA
We needed a door and motor replacement. As advertised your staff was awesome and efficient. Our installer, Moises, did an fantastic job. He called ahead, arrived before the scheduled time and reviewed the system with us including all the options for use 4th our phones. He swept up all the debris, ours and his and took it with him. We have only had it for two days but it is so silent and works perfectly. Your Company is everything it advertises it is! We have worked with many companies on a variety of repairs, alterations and additions. You deserve a 6 star review!
- Susanne Rondeau
Product:
Milpitas, CA
Our technician was Phillip Nguyen and he was absolutely outstanding. He installed 2 garage door openers (for large and small doors, as well as the remote controls and the "My Q" app on our iPhones). He performed the service on March 15, 2023 and we apologize for the delay in providing this rating due to our traveling. But, we could not let his customer-focused attitude go without notice. He was meticulous and took extra care to ensure that we understood how to operate the doors and the app. We selected him, because of the narrative he provided on your website and customer ratings. You are fortunate to have him as a team member and we were very fortunate to be his customer. Thank you!
- James Bradley
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Service Technician Team: Phillip Nguyen
San Jose, CA
Excellent price and quick service!
- Paul Robles
Product:
San Jose, CA
Paul Brinkman came out yesterday to repair my garage door ..... he explained what needed to be done and gave me an estimate. He was courteous and professional....I would definitely use this company again.
- Connie Brown
Cupertino, CA
Wow! What a great experience working with your company and with your technician Joel. I found you in Home Concepts on Sunday, called you on Monday, and my garage door was repaired on Tuesday. Joel was communicative, professional, and a pleasure to work with. He evaluated the situation, talked me through three different options, and didn't try to upsell me, which is so appreciated. I selected the mid-price option and am so happy with the results.
- Susan Pimlott
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Service Technician Team: Joel Jaimez
San Jose, CA
Precision was absolutely the best. They answered the call quickly and I was scheduled right away. Jose the repairman was on time. He was professional, courteous and efficient. He took time to go over all my options and point out any situations with my existing garage door. In the end - I have a great garage door opener and the door moves much more efficiently and is much quieter. Thank you Precision!
- Ms Downing
Product:
San Jose, CA
Will recommend to others
- Kim Williamson
Gilroy, CA
Best service by Paul Brinkman, technician.
- Van Le
San Jose, CA
Excellent services by Antonio. Thank you.
- Hong-sheng Teng
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Service Technician Team: Antonio Mendoza
Sunnyvale, CA
My garage door stopped working and I suspected the spring was broken, Jose arrived 90 minutes after my initial phone call (which was at 7.30AM) and provided exceptional service. He quickly diagnosed the issue (spring), was very professional in explaining the trade offs to me and what he believed might serve me best in the long term. He was highly communicative and I would highly recommend him for his candour and professionalism
- Kay Ijat
San Jose, CA
Garage door didn’t work when I tried to open it! Called Precision Garage door and they had someone out in 2hrs! Damaged was accessed and repaired in a timely manner. The repair person was professional and was able to do the work in the Very crowded & hot garage! Thank you!
- PG
San Jose, CA
Kevin showed up shortly after I called. Because I have a heavy wood door, I took his recommendation to install an opener that could handle the weight. He was very efficient and installed everything perfectly. He explained how the opener operates and left the area very clean. I liked his confidence that the job would go well -- and it did. Great service! This is the second time I have used Precision Door and have been very pleased with their products, service, and technicians. I recommend them for your garage door needs.
- Susan Walker
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Morgan Hill, CA
Excellent job by Paul Brinkman. Very helpful in explaining details.
- Richard Gilliard
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Service Technician Team: Paul Brinkman
Mountain View, CA
I was told to expect Paul but a guy named Kevin came instead and he told me he's only been working there for 3 months. He finished replacing both springs in 30 minutes but the door was very noisy. I asked him to lubricate the springs/door he said that would be an extra $199. I was charged $950 for replacing the springs, I feel that that should be included, it's just courtesy!
- Shirley Kwong
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Palo Alto, CA
The visit was not helpful. He wasn’t even here 10 minutes for an opinion of what he could do or not do. So I had to pay the full service charge since he didn’t do a thing. I couldn’t get the 50% off I was hoping for. I won’t call you guys again. The bottom of the garage door in the center needs to be cut off a little or the cement in the middle of the garage floor needs to be grilled down. Not something your company can do.
- Jane Torres
Mountain View, CA
Paul was knowledgeable and knew what the problem was and able to fix it. He did a Gr-8 job.
- Yukio Yoskiowa
Santa Clara, CA
Friendly service. Door is working great.
- Edwin Evans
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Service Technician Team: Paul Brinkman
San Jose, CA
We couldn't be happier than we are with Joe and Precision Garage Door. Joe is a delightful young man who was polite and helpful. He went above and beyond. My husband was impressed with what a quick and hard worker he was. Joe speaks clearly and my husband, who has a hearing loss, understood him completely. At the end, Joe showed us how to care for the garage door Thank you Joe and Precision Garage Door of San Jose!!! Bobbe Simon
- Al Simon
San Jose, CA
Paul came out on Saturday afternoon and got the job done in under 2 hours. Amazing service.
- Nathan Perez
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Service Technician Team: Paul Brinkman
Campbell, CA
Excellent service! Answered my call quickly. Since it was already evening, a service appointment was scheduled for first thing the next morning. A technician arrived promptly, after calling to give us notice that he was on the way. Our door was serviced and there was no attempt to upsell or convince us to buy another opener. I highly recommend!
- Linda Connors
Product:
San Jose, CA
My experience was great. Kevin was very knowledgeable and explained my issue very clearly. Very professional and courteous. I will continue to use Precision in the future.
- Luis Heredia
Product:
Milpitas, CA
Very very expensive and up sell by the company. I had my torsion spring to be replaced and they suggested adding a few more things such as cable, drums, rollers, center plate etc. I agreed since I thought it was good to have it anyway. The quote came out at 1600+.! It was pretty high I thought but didn't do a check to see what it costs since I thought the company was honest based on the 5 star reviews in Google. But soon after the work started, I did a quick online search for the part cost and also read many Yelp reviews and was shocked to see how much these people over charge customers. Overall parts cost for fairly higher end parts comes out a little under 300 dollars. Adding an hour of labor, it should have been in the ball park of 500 dollars. Whereas the company charged 3x. A total rip-off and I greatly repent my decision of going ahead without doing a bit of diligence . Suggest others to be aware of what you get into with this company.
- Jagadeesh Kumar
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Los Gatos, CA
They arrived on time and immediately spotted the problem. Paul was friendly and efficient. I would definitely recommend Precision.
- Jill Brewer
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Service Technician Team: Paul Brinkman
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Excellent Service. Called late on Sunday and scheduled service for Monday. Showed up on time. The serviceman, Paul Brinkman, was professional, polite and informative on my choices. The Service was performed in good time and quality. Recommend and will use them again.
- Rich Walker