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Precision Garage Door of San Josehas received 1705 reviews, averaging 4.84 Stars:
Mountain View, CA
Santa Cruz, CA
Yesterday Paul provided us super service of our two garage doors. The annoying chirpy, squeaky sounds are gone now. More importantly the expertly installed replacement parts provide us the assurance that our doors will perform in the manner intended by the manufacturer. I would not hesitate for a moment to recommend your company and Paul's prompt, expert, and agreeable service.
- Bob Hagopian
Santa Cruz, CA
Phillip the technician did a very good job. He was efficient and a fine representative for your company. I will be recommending your company for any garage door work in the future.
- Ted Brannon
San Jose, CA
Mr. Singh, Your Mission statement true to it's core/ Write a review. Philip Nguyen explained how outdated our unit was and pretty much determined we fell under a obsolescence condition. Philip was to us was very courteous and professional asking do you have any questions for me..Good follow up. Personally I posted 30 plus years in the Hi-Tech world and I kinda know people. Simply Philip Nguyen is a Asset to Precision and it's future! and yes he Help us two years so it good to see a friendly face. Sincerely Robert
- Robert Rodriguez
Santa Clara, CA
Tech was on time, friendly, and more knowledgeable than me...Walla door Wonderful!!!!
- Doug Harney
Milpitas, CA
Good service
- Elbert Hang
Los Altos, CA
I called Precision with symptom of intermittent operation/door stopping part way up, & arranged time slot between 12:30pm & 4:30pm same day. Tech called me at 1:10pm that he is en-route and arrived on time 35 minutes later. David listened to symptoms, asked questions about door usage frequency, described his assessment of problem. He explained primary must do repair and related secondary repairs he may suggest depending on what he finds as he starts the work. He allowed me to choose among necessary work and what options I can afford. He showed total cost on his tablet for me to see range of cost. Initial cost higher than expected. David made it easy to understand what is needed and could be deferred. Very happy with courteous and competent service.
- Ron Ibaraki
Los Altos, CA
Our first experience was dreadful. We had the worst service representative ever. The manager was hard to deal with as well back a year ago. I will now retract my comments to the present situation. We just had Paul Brinkman come out and he made everything so very pleasant. He was polite, through and very knowledgeable. We definitely will be calling for him to install our next opener. Thank you I now send an original 1 vote from a year ago to a 10 now.
- Denise Delcarlo
San Jose, CA
Called today and scheduled appt for same day. Installed keypad and garage door needed lubrication. Raul is an excellent technician.
- Martha Jones
San Jose, CA
Spring popped on my garage door after 10 years of use. Paul arrived on time and was able to provide 3 options/estimates for the repair/upgrade to my garage door. After I chose one, he proceeded to do the repair to my complete satisfaction. He also made suggestions for proper maintenance. He was friendly and very professional. Highly recommend him and Precision Garage
- Victor M.
San Jose, CA
Fast and complete service! I really appreciate great help, and I sure got that today.
- Stephanie Angeli
San Jose, CA
Philip is a very knowledgaeable and well experineced person. The whole experience was very pleasant. Precision GDS is very lucky to have an employee like him. Honest and true to his skills.
- Peter Romero
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Service Technician Team: Phillip Nguyen
San Jose, CA
Service technician is professional and he was constrained per company policy on parts pricing. There is huge mark up for the price of parts to 10x. I am surprised bearings cost $303 + tax for torsion tubes when the cost for a pair with mounting with highest quality is just under $20. This is a rip off, anyone can replace those within 30 mins with ease. I don't doubt the service quality but parts markup is 10x which is huge and will refrain from these services with your company period. Spring cost is $300 per spring is rip off, I am surprised are you offering a part which is military standard like what is done in parts for space crafts and just offering only 30K cycles which is highest standard for residential garages currently. I will refrain from your company, and regret have to get service from your company and had been ripped off. I will give caution to senior citizens where with friendly technicians will be taken for a good time ride with huge $$$ drain for a simple service. I give a high rating for your technicians professional work despite being ripped off with over $1110.00 for a simple service.
- Chandra Sankar
San Jose, CA
The technician that serviced our garage door was Paul Brinkman. He upgraded our obsolete LiftMaster garage door opener with a new model, complete with wall control panel, sensors, new quiet rollers, keyless entry, remotes and basic operation, and training on new technology and safety features. He was friendly, professional and efficient throughout installation. He did an excellent job, represented the company well and I recommend him based on his working knowledge, skills and customer service.
- Maria Tanori
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Service Technician Team: Paul Brinkman
Los Gatos, CA
Excellent service, from answering initial phone call, to scheduling, to calling when on the way, to diagnosing and explaining findings, proposing alternative solutions, and fixing the problem. All done with great courtesy and professionalism.
- Michael Schneider
Cupertino, CA
Nathaniel Lapidez was a great technician to complete the job. He took the time to make sure I was happy with everything.
- Bob Lacey
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Soquel, CA
Super fast service! Our cable tension came loose and a technician came out the next morning to fix it. He was informative, respectful and thorough. Thank you!
- Jessica Cunningham
Aptos, CA
Paul, the technician who came to fix our garage door, was AWESOME. He came early, worked very efficiently, and before he left, Paul explained and showed us all of the the problems he had fixed. We were thrilled - the garage door is SO quiet now!!! Based on our experience, we would highly recommend your company to anyone looking for timely, excellent service!!! PS: Fantastic service!! We called the service number around 2:10 on the afternoon of Sept. 2nd and Paul was at our house less than 45 mins. later - AND ALL OF THIS WAS ON LABOR DAY AFTERNOON!!! We were very impressed by the quick response and the quality of the work performed!! Thank you - PL
- Patricia Lorenzo
Santa Cruz, CA
Phillip N was our garage installer technician. He came out promptly at the 8 am time frame, which was great so we didn't have to wait for him to arrive. He evaluated our garage issue and immediately figured out the issue. It wasn't a motor issue but a broken spring. He was able to give me options which were detailed and allowed me to make an informed decision. He repaired the spring and was done in less than 2 hours. He was very polite, professional and I would highly recommend him and Precision Garage Doors. When we need work done in the future, I know where to go immediately. Thanks.
- Paul Nguyen
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Service Technician Team: Phillip Nguyen
Morgan Hill, CA
They came out fast and the job was completed in a few hours.
- Joseph Ramirez
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Service Technician Team: Phillip Nguyen
Los Gatos, CA
Jose Brizuela was the technician who responded to our request. He called before he arrived so I was able to meet him. He assessed the problem, talked me through all options, and began to work. When finished, he called me, had me look at what was replaced, and had me operate the door a number of times to my satisfaction. I was very satisfied with the results!! Thank you, Jose!!!
- Paul Cauchi
Redwood City, CA
Fran Young…everything was perfect, Nathanial explained everything & was kind, courteous & professional. I will recommend to friends. Very happy with all that he did.
- Fran Young
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Saratoga, CA
Our garage door's spring all of sudden broken and it's on a Sunday. Paul came and explain what happened and offer different solutions. Paul is very knowledgeable and patiently explain whatever the questions I have. Great service, thanks Paul.
- Judy Yu
Santa Clara, CA
Appreciate the service
- Steve Spagnola
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Scotts Valley, CA
Called Precision Garage Door and they arrived with 2 hours. Raul installed a new motor and track within 2 hours. Excellent workmanship. A bit pricey, but you get what you pay for...
- Charlie & marcie Rice
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Service Technician Team: Raul Duenas
San Jose, CA
The service was okay, the spring was rewound (no new parts) and the door was put back on the tracks What I did not like was the pushy service to spend 2k+ on replacing a perfectly good door. The tech kept telling me this will fail soon and said good luck when leaving. I don't need nylon wheels etc. which he was trying to sell me. The servicing also did not do any maintenance on the track or gears by adding grease etc. When I replaced the capacitor for maintenance, I also checked the gears, and they were dry, so I added grease myself. The kicker was that the door did come off the rails a month or 2 later. The cause was not the door rather the rails that was not tightened to the wall after it was loosened to adjust. I put the door back and tightened the screws to the wall. All is good now.
- Clifford Veltenaar
San Jose, CA
Thank you Raul Duenas for fixing our garage.
- Terry Jagouini
Cupertino, CA
The technician arrived earlier than expected. He was friendly and knowledgeable and fixed all the problems within 2 hrs. Very reliable.
- Kelly Cheuk
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Service Technician Team: Raul Duenas
San Jose, CA
We needed a new bottom seal. Precision Garage Door Service was great to work with. They were able to get us an early appointment. Raul Duenas was a great technician, very friendly, knowledgeable, and neat and clean.
- Alvin Good
San Jose, CA
Quick response and great service. Alejandro presented all options and did the work quickly and efficiently.
- Allison Redington
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Service Technician Team: Raul Duenas
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
I’ve used this company before and it has always done the best job. I got service the same day I called. The door’s problems were quickly diagnosed and fixed.
- Cor