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about Precision Garage Door
Precision Garage Door of San Josehas received 2307 reviews, averaging 4.86 Stars:
Mountain View, CA
Good
- hung do
The technician Mr. Kim doing a very nice job, he is very good!
- Frankie Chan
Hands down, best service ever! Fast, professional, polite, clean and efficient! Please don't waste your time calling anyone else!
- Aaron Horn
Paul was very efficient and took the time to explain all the features of our new garage door opener. Great customer service. I highly recommend Precision!
- Darcie Pool
The service and knowledge of the tech Bashir (sp?) was terrific. He really knew his garage doors!
- Mark Stark
The first time Precision Garage Door came to repair the seal on my garage door, I was not happy with the work. Within the next business day, their Manager called me and offer to redo the work. He sent a different technician out to fix the problem. The new technician was patience, thorough, and took his time to do the work correctly. It was day and night compared to the first call. I really appreciated that Precision Garage Door really stood behind their business. I experienced first hand how they went out of their way to keep the customer happy. Definitely would not hesitate to call them again if I needed any additional work done!
- Sonny Tran
Very impressed with the response, had a tech onsite within an hour. The issue was diagnosed and quoted which I approved. Overall quality of work was excellent. Unfortunately the tech spilt a can of paint and did not inform me until I found the evidence a few days later. Understand it was a mistake, however let me know so I can clear it up. Now I have dried white paint all over my garage floor and tools. Follow up. I received calls and emails from Precision Garage Door. They were very apologetic about my negative experience. They offered an equitable solution which I agreed to. Nice to have a company acknowledge mistakes, take responsibility and work up a resolution. Shows they care and hold themselves accountable. Very impressive.
- Jay Blundell
Great job. Awesome thank you so much. OK I’m putting.
- Chingho Lu
Palo Alto, CA
This company was reccommended to me by a good friend who had previously used their services for a garage door repair and was happy with the results they provided. I also was happy with their garage door services . From my initial inquiry phone call to the completed project they were very helpful. I was able to have them come out to look at my garage door the day of my call. When I called them at 2:30 they were able to provide ne with me a window of time for their arrival: between 4 and 8 . When I asked the receptionist if they could determine if the repair person would come closer to 4:00 or 8:00 she said that person would call me about 1/2 hour in advance of their arrival. I received a call from Paul, the technician. He came exactly at 4 as he had said. I He was clear about his procedures and explained how he would evaluate the problem. He determined a quote. He stated that I have a very sturdy 24 year old garage door . He said that he felt though, that this garage door was designed more for a commercial residence than a residential one. He listened to what I mentioned had been problematic with the garage door.. it would only open 1/4 of the way and was jerky and loud upon opening I had to lift the door by hand the rest of the way and help push it up in order to get it to open fully. Paul was able to break down options of what could be comproble solutions to the problem . He showed me the breakdown on his iPad of his quotes and explained the four options.. He was willing to talk by phone to my friend who had used this company to go over the information he had shared with me as I wanted to get another opinion . Paul provided 4 options explaining what would be the warranty or not for each option. He gave me his opinion about how much he thought I should replace where I would most likely be happy with the end result. He was able to give comparisons in a manner I could relate to using examples . He was able to complete the work that day. He had a variety of parts in his truck.His invoice was very detailed about the completed work. He determined the work could be finshed by 7:00 and it was . He said that after fixing sone of the basics I could still add or change to options he had provided along the way as he worked. I am so happy to have a garage door that works properly again. Paul was very knowledgeable and efficient . I highly recommend requesting that Paul could be your technician for your garage door repair needs .
- Suzanne Jaworowski
Paul was prompt and did a thorough job in addition to being very clear about the work that needed to be done and what it would cost. He was great about giving us information about maintenance, too.
- Sue A
It was a pleasure working with Raul. He took time to answer all my questions and concerns. As I had trouble making up my mind about what path to take, Raul was patient and informative. He helped me understand the why behind some of the recommendations he made. The garage opener itself is purring like a kitten. The door opens smoothly and quietly, and modern openers integrate nicely in a smart home environment. I'm glad I made the decision to move forward. 5/5
- Jason Zarate
San Jose, CA
They are overpriced and seems to charge a lot more. Another issue, I found there time window to arrive and message when they actually arrive is way off. I received message that technician is on it way at 1:30 pm but actual time when he arrived was 4:00 pm. Also I had to call there office to follow up multiple times to check the eta. The technician was good and did basic check and replace springs but they charged me way more than other competitors.
- Pranjal Jain
The whole end-to-end experience with Precision was great, from booking a same day appointment online, to the finished job. RODNEY is FANTASTIC! He took my needs into consideration, walked me through options, educated me on the issues, showed me the wear and tear, etc. He was thorough, knowledgeable, respectful of the property, polite, and a perfectionist in his approach. I would HIGHLY recommend both Precision and Rodney.
- Teri Hebert
All people I dealt with were friendly and professional. Excellent communication. They did a very good job on the installation.
- Lori Porterfield
Technician Paul was point on on every aspect for providing quality repair service for my rental property’s disabled garage door. As a landlord, I appreciated very much Paul’s explanation of what was wrong with the garage door. He offered several options and gave honest recommendations that made making the decision easy. When the work was completed, he went over everything he did and answered all my questions to my satisfaction. My tenant was also very impressed and satisfied with the work Paul delivered. Thank you, Paul, for your EXCELLENT service!
- Richard Gavino
Paul was great and very affectionate and professional and verry easy to work with thank you paul
- Philip 6243
Paul was great! Super helpful walking through everything and how to use our new set up. Highly recommended Paul
- Amanda Herrera
San Jose, CA
The service was great.
- Yixian Di
Fast and efficient.
- Joe Grima
Paul did great. straight forward in everything. I would highly recommend this company.
- Paolo Torbela
San Jose, CA
Experience was excellent!! Definitely will use again and refer to friends. Thanks you
- Jeff Sunseri
Soukie King was on time, assessed the condition of our intermittently failing door, and did the repairs right away. He's experienced and knowledgeable.
- Damon Kvamme
San Jose, CA
General repairs and maintenance.
- Jean Kochis
Salvador came out on a Sunday and did a great job replacing a broken spring and many other parts such as cables on our garage door. Salvador was a perfectionist in his work and now our door opens smoothly and quietly.
- Barb We
I contacted Precision about my old garage door and they sent out Soukie Sing fix it. He arrived in the time frame allotted and was quick and thorough. He determined the problem and fixed it within a few minutes. Since the garage door opener was almost 40 years old, we talked about options for replacing it and it gave me some good suggestions. I'll be calling him back when it's time to change out the old system
- Ken
The service person was on time and did all the repairs in a timely matter. Plus he was very nice.
- Wynona Rimanich
I had a broken garage door spring and called for service, and I’m really glad I did. The technician arrived right on time (Soukie Sing), quickly diagnosed the issue, and walked me through exactly what needed to be done. even provided me options of repairs and quotes. The replacement was completed efficiently, and he took the time to test everything and make sure the door was operating smoothly and safely. What really stood out was his professionalism — friendly, knowledgeable, and clearly experienced. He answered all my questions without rushing and even gave helpful tips on maintaining the door to avoid future problems. Overall, excellent service from start to finish. My garage door works better than it has in years. Highly recommend! Thank you Soukie..
- Allen Teddy
Mario and the team were fantastic. During installation of new springs, he recognized they weren’t correct for the weight of the door and came back a few days later to install the correct ones. True dedication to the outcome and great service. Would highly recommended them!
- Joshua Frost
Paul was prompt professional and courteous… Gave me advice on how to better maintain my garage door.
- Jeffrey Keh
Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#979078
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/


Extremely responsive, professional and efficient. Came to address broken spring, door works much better and quieter than before the repair.
- Amy Reilly