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about Precision Garage Door in:
San Jose, CA
Precision Garage Door of San Josehas received 647 reviews, averaging 4.81 Stars:
San Jose, CA
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
San Jose, CA
Service technician is professional and he was constrained per company policy on parts pricing. There is huge mark up for the price of parts to 10x. I am surprised bearings cost $303 + tax for torsion tubes when the cost for a pair with mounting with highest quality is just under $20. This is a rip off, anyone can replace those within 30 mins with ease. I don't doubt the service quality but parts markup is 10x which is huge and will refrain from these services with your company period. Spring cost is $300 per spring is rip off, I am surprised are you offering a part which is military standard like what is done in parts for space crafts and just offering only 30K cycles which is highest standard for residential garages currently. I will refrain from your company, and regret have to get service from your company and had been ripped off. I will give caution to senior citizens where with friendly technicians will be taken for a good time ride with huge $$$ drain for a simple service. I give a high rating for your technicians professional work despite being ripped off with over $1110.00 for a simple service.
- Chandra Sankar
San Jose, CA
The technician that serviced our garage door was Paul Brinkman. He upgraded our obsolete LiftMaster garage door opener with a new model, complete with wall control panel, sensors, new quiet rollers, keyless entry, remotes and basic operation, and training on new technology and safety features. He was friendly, professional and efficient throughout installation. He did an excellent job, represented the company well and I recommend him based on his working knowledge, skills and customer service.
- Maria Tanori
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Service Technician Team: Paul Brinkman
San Jose, CA
The service was okay, the spring was rewound (no new parts) and the door was put back on the tracks What I did not like was the pushy service to spend 2k+ on replacing a perfectly good door. The tech kept telling me this will fail soon and said good luck when leaving. I don't need nylon wheels etc. which he was trying to sell me. The servicing also did not do any maintenance on the track or gears by adding grease etc. When I replaced the capacitor for maintenance, I also checked the gears, and they were dry, so I added grease myself. The kicker was that the door did come off the rails a month or 2 later. The cause was not the door rather the rails that was not tightened to the wall after it was loosened to adjust. I put the door back and tightened the screws to the wall. All is good now.
- Clifford Veltenaar
San Jose, CA
Thank you Raul Duenas for fixing our garage.
- Terry Jagouini
San Jose, CA
We needed a new bottom seal. Precision Garage Door Service was great to work with. They were able to get us an early appointment. Raul Duenas was a great technician, very friendly, knowledgeable, and neat and clean.
- Alvin Good
San Jose, CA
Quick response and great service. Alejandro presented all options and did the work quickly and efficiently.
- Allison Redington
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Service Technician Team: Raul Duenas
San Jose, CA
Great service done. I called in the morning. The job done in the afternoon at the same day. She told me the estimated fee when I made an appointment on phone. It's good. The technician provided estimations with three options from minimum, better to best and the prices for each option. It's clear without any hiden price. The problem solved after service was done. I thinks the technician is Armando who did good job for me. Thanks !
- Kenan Yu
Product:
Service Technician Team: Raul Duenas
San Jose, CA
Precision Garage Door technician, Paul Brinkman, arrived on time. He was very patient explaining the problem to me. As my garage door was 12 years old. The torsion spring was broken and needed to be replaced; so were the bearings. The rollers need to be upgraded. He did all that and fine tuned the garage door operation in an hour or so, and all by himself. He was very courteous and professional. I shall highly recommend Precision Garage Door and Paul's service to my family and friends. Pat Wong
- Pat Wong
San Jose, CA
Brandon performed a good job
- Carlito De mesa
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Service Technician Team: Brandon Brooks
San Jose, CA
My very old garage door opener finally quit working. I was pretty sure the opener was not fixable plus it was 26 years old & had not been working properly for months. After reading the advertisements in the paper & seeing the commercials on TV. I decided to call Precision for an appointment. I was sure I needed a new garage door opener but I also wanted to get an evaluation on how to bring my garage door into the 21st century. I made an appointment online for Monday 7/15 between 8am-12noon. Brandon called me at 9:00am & told me he was on the way to my house. Brandon Brooks arrived at 9:30. He was friendly, courteous, & professional. He evaluated my situation and explained what needed to be done. He gave me a fair price so I agreed to have him do the suggested work. Brandon started working immediately--2 1/2 hours later the job was fully done. New garage door opener, new key pads, new remotes, & more. The garage door works fantastic now! A big thanks to "5 star" Brandon Brooks! Brandon was very personable & easy to talk to through-out the installation. I had an excellent experience with Precision, and highly recommend technician Brandon Brooks.
- Robert Crabtree
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Service Technician Team: Brandon Brooks
San Jose, CA
Raul arrived at the designated time and solved my problem pronto, saving me hundreds of dollars by not selling me a new door opener which was not needed. I appreciate the honesty!
- Diane Delbridge
San Jose, CA
5 stars
- Paramjeet Singh
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Service Technician Team: Paul Brinkman
San Jose, CA
Great, prompt service. A company I can have confidence in!
- Shirley Anderson
San Jose, CA
Excellent customer service throughout entire process. Scheduling service was easy, and the technician (Joel) reached out to let me know when he was on his way. Tech did not try to up-sell, simply showed and explained the issue(s) with my door and opener. Joel was able to provide a price on the spot and once I agreed he repaired my door and installed a new opener on the spot. Joel did quality work and even made a few minor modification at my request. Great experience from beginning to end. I will definitely recommend to family, friends, and neighbors.
- Chuck Major
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Service Technician Team: Joel Jaimez
San Jose, CA
Paul B thank you so much! Knowledgeable, quick, precise, friendly. Great experience thank you for sending him.
- Devin Rivera
San Jose, CA
Joel was very helpful and explained what needed to be done and why. He also explained how to maintain the garage door hinges, springs, etc.
- Mucio Trejo
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Service Technician Team: Joel Jaimez
San Jose, CA
Courteous and competent service. Very happy
- Ross Reynolds
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Service Technician Team: David Lopez
San Jose, CA
Ian was great. On time, informative, friendly & efficient. He explained the problem with my garage door motor, and offered good options. Very pleased with my new setup and how nice the whole job was. Bravo Ian!
- Ellen Patterson
Product:
San Jose, CA
Quick response time, thorough explanations, efficient work and friendly service.
- M
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Service Technician Team: David Lopez
San Jose, CA
I called Precision Garage at 8 PM on a Wednesday and a technician was at house by 9 then next morning. The repair was done very well, the tech educated me on the operation of my garage door and I now have a better door than before. Precision dispatchers and techs were kind, informed and the price was very reasonable. Thanks for turning an unexpected situation I to a stress-free repair. Well done
- Dan Staringer
San Jose, CA
The guys came on time, as promised, diagnosed the problem immediately, gave me options to fix it, and then fixed it. They were courteous, and professional. Great job, folks! Thanks.
- Carole and Seth Michelson
San Jose, CA
Our garage door opener spring broke on a Sunday and our vehicle was stuck in the garage. We called Precision, having seen their commercials on TV, and booked service for Monday morning. Their service tech., Antonio, showed up promptly and gave us quotes for the recommended service. We opted for the recommended service and two hours later our garage door was operating like new. Antonio was polite, professional, friendly, and very efficient in his work. We will call precision for any future garage door problems, and will recommend them to our friends.
- Mel Goertz
San Jose, CA
Clean work. Explained everything in detail. Done in a timely manner.
- Michael Franke
San Jose, CA
I've always found the service men courteous, friendly, helpful and ready to make suggestions on how to keep things "running." I'm very impressed!
- Nelson Tandoc
San Jose, CA
I called to get an estimate because my garage door broke that morning... Maybe 40 minutes later my technician. Joel showed up (on time). I thought he was there to give me a quote but not only that he was ready to install... Price was fair and timing was incredible!! Maybe an hour and a half later the job was about done... But I must say Joel put in his personal touch and made some final adjustments... I must say great job and thank you. Joel and Precision!
- Ben Nefsen
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Service Technician Team: Joel Jaimez
San Jose, CA
I had a problem with my opener. Paul Brinkman was scheduled for the next day. He called ahead of time, arrived on time and was very friendly and professional and sure knew his stuff. My door was fixed and operational in less than an hour. I will call Precision the next time I need garage door service and request Paul.
- Joe Becker
San Jose, CA
Very responsive: Fast, excellent service! The technicians were friendly, professional, and knowledgeable.
- David Lang
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Service Technician Team: Phillip Nguyen
San Jose, CA
Excellent service from the ease of setting up an appointment on line, to the technicians diagnosis of the problem and repairing it.
- David Nevis
San Jose, CA
This is one of the worst experiences I’ve ever had. The tech inspected the garage door and gave three options in the order of cost that would require to fix it. He could not provide the exact reason for the malfunctioning of the door. First option he gave had a quick change of programming required which he boasted as if the door is going to require a lot of effort and time to fix it. He spent less than 10 minutes in reprogramming and charged $335 for this. Extremely disappointed by this and would not recommend your company to anyone. I’m also going to post a public review.
- Mayur Pujari
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Philip is a very knowledgaeable and well experineced person. The whole experience was very pleasant. Precision GDS is very lucky to have an employee like him. Honest and true to his skills.
- Peter Romero