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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1128 reviews, averaging 4.83 Stars:
Milpitas, CA
Product:
Los Gatos, CA
we called on a wednesday, they said they could be there in an hour..we chose the next day. Antonio, the service rep, was early. he was friendly and polite. outline our options, very informative, and everything was fixed less than 24 hours after we first called.
- Dan
Los Gatos, CA
Our technician, Joel, was amazing! He explained everything from start to finish and obviously is an expert. We will call Precision in the future if we need help with our garage door.
- Ilene/roger Polhemus
Product:
San Jose, CA
There was immediate response to my service call.I was notified when the technician was arriving.The technician explained very well the repairs needed and all questions were answered.I’m fully satisfied with the service.Thank you.
- Teresa Rondaris
Product:
San Jose, CA
Paublo was our technician and he was great. Very professional, friendly and knowledgeable. Took extra time to explain things too.
- George Schifano
Sunnyvale, CA
For about 2weeks now, the garage opener start having a loud clicking noise when it goes up. Thank you Paul Brinkman. Came out on Labor day, spotted the problem right away and replaced the center bearing plate right away. 2weeks of worrying gone in a blink of an eye.
- Fansanming Sheng
San Jose, CA
Fast, excellent service.
- Kasey Souza
San Jose, CA
Paul did his work very efficiently and professionally.. He cleaned up after completion and went over the workings of the new unit, as well as making certain that we understood the new keyboard.
- Richard Jarvis
Santa Clara, CA
xclnt job!
- John Sumares
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
One of the springs on our roll up door became broken. Called Precision from seeing their commercials on tv. Paul B showed up on time the next morning. Reviewed the broken springs and recommended replacing the bearings and rollers. Granted the door was over 20 years old and I knew, it needed some attention. Paul was courteous and honest and completed the work within the 2 hour time frame that he said. The door works like new again. I advise Paul B that I would use Precision again, when another problem comes up. I would recommend Precision to my neighbors and friends. Bill D.
- Bill Dacanay
San Jose, CA
Came out same day I called and replaced the garage door opener. Fast and friendly service.
- Fred Guest
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Los Gatos, CA
Garage Door Switch stopped working. Lorenzo came out the same day I called, installed a new switch and wires. It works great now. Lorenzo called 1/2 hour ahead to let me know he was coming. When he arrived, he was quite friendly and helpful. It was a very positive experience.
- Shawn Imai
Los Gatos, CA
Antonio quickly found the problem and solved. He was very polite and efficient. I would recommend your services to my friends.
- Jean Morton
San Jose, CA
Very help full, right on time!
- Robert Roll
Saratoga, CA
Everything completed as promised. Same day service! New rollers, springs, cable, and opener. All previous equipment was 16 years old. New equipment extremely quiet.
- Kenneth Schulz
Product:
San Jose, CA
Technician informative. Fixed garage door quickly. Other work needs to be done but it’s too costly at this time. Basically the technician said what he did today is a bandaid.
- Sharleen Lopez
San Jose, CA
Lorenzo did a wonderful job great service man he did an exceptional job!
- Holly Perkins
Product:
San Jose, CA
EXcellent service. Responded quickly, gave clear and reasonable estimate of the job. Completed the installation and left good instructions.
- Mary Collins
Cupertino, CA
Very good service and price Pablo the tec was great, cordial and knowledgeable I've been a general contractor for over 40 years and they stand out on service and professionalism
- Bob Barbara
Saratoga, CA
Had the same guy for 3 appointments. His knowledge was average. His attitude was dismissive and condescending. He had no idea how to work MyQ which is a selling point to the garage motor I bought. He literally said "you're on your own" and wouldn't answer a single question. Next time I will go with a different company.
- Iris Chao
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Lorenzo Baylas came to fix our garage door. He's so very patient, and did the job neat and thorough!
- Jonsky Hsu
San Jose, CA
Excellent, prompt service! Joel reviewed what was wrong with our garage door and made apropriate recommendations-broken spring, worn down rollers, cables and more. He's a friendly worker and knowledgable with his job. Nicely reviewed how we need to maintain our garage door. Thank you so much!
- Patty Dworkin
Product:
San Jose, CA
I was surprised at how quickly I was able to get someone to my house to fix my broken springs. Thank you, Mario, for explaining everything thoroughly and fixing things quickly.
- Vicki Rose
Product:
Service Technician Team: Mario Mojica
San Jose, CA
Paul Brinkman did an excellent job installing a new garage door opener (motor), cables, rollers, panel, etc., and also completed some maintenance procedures. He was very thorough and informative. Paul answered all my questions clearly and even showed me how to use the panel correctly.
- Mary Marino-Crawford
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Very impressed came out the same day and took care of the problem with my garage door.Paul who came out was very professional and clearly new his business well.Any trouble with my door in the future and precision garage door will be my go to business.Already giving out good advice to neighbors and coworkers and family to use precision thanks for a great experience
- Mark Brownfield
Santa Clara, CA
Be aware of their service charge. They said $35 beforehand, but it's actually $69.95. My door is too old to install an opener, and they charged me $69.95 after a few minutes of inspection.
- W Wang
Hello, I'm sorry to hear about your customer experience. We like to have happy customers. I called and left you a VM yesterday as I'd like to make things right and help you with the service fee you paid. When you have a chance, please call 510-785-9195 and ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door
Thanks for the quick reply! We may have misunderstood the right service charge beforehand but appreciate for refunding back the service charge!
Sunnyvale, CA
One star--called ahead and arrived within time framework Garage door was opening and closing without any problem. I intended to purchase a new Lift Master, as the one I have cannot read new technology allowing me to program it for my new Lexus. I called and was expecting to pay $614 plus tax and labor to install. The worker would not install the Lift Master without new springs and bearings---cost $1,576.77.
- Leeora Hildeberand
Hi Mrs. Hildebrand, Glad we spoke and were able to fix the situation to your satisfaction. As mentioned we like to have happy customers and be as responsive as possible when there are any issues with the customer experience. Thank again and have a wonderful day! Freddy Cespedes General Manager Precision Garage Door
Campbell, CA
My husband and I are very pleased with the service ... our garage door needed new wheels and some parts replaced. The gentleman was so nice and professional and did the work perfectly... so happy... we will happily recommend Precision Door service to our friends. Thank you very much. The Tompkins
- Harvey or catherine Tompkins
San Jose, CA
Mario called about 30 minutes of arrival. He checked over my problem and said a bracket was bent and broken and that 10 rollers were not doing their job. He replaced all 10 of them and the bracket and greased up the screw drive and hinges. He was neat, polite, and informed me exactly what the problem was. The door worked well after servicing and was noticeably more quiet when opening and closing. Job well done! You have a great employee. Thank you, Ken....
- Kenneth Mussat
San Jose, CA
The technicians were friendly and professional. Work was done quickly and they showed up right on time. This is the second time we've used Precision Garage Door and I highly recommend them.
- Tom Redfern
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
It's been a very long time since I witnessed an employee enjoying his job as much as Joel. For 3 hrs he worked away whistling all the while. Very refreshing to say the least. Joel was very knowledgeable in all aspects of the endevor and explained everything explictly. Your drop down option did not let me select more than one option. But the equiptment also included new springs, new rollers, remotes/keypad and cables.
- Rich Wiseman