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Garage Door Repair Reviews in San Jose Area, CA (Page 14)
Precision Garage Door of San Josehas received 1261 reviews, averaging 4.83 Stars:
San Jose, CA
Cupertino, CA
Very good service and price Pablo the tec was great, cordial and knowledgeable I've been a general contractor for over 40 years and they stand out on service and professionalism
- Bob Barbara
Saratoga, CA
Had the same guy for 3 appointments. His knowledge was average. His attitude was dismissive and condescending. He had no idea how to work MyQ which is a selling point to the garage motor I bought. He literally said "you're on your own" and wouldn't answer a single question. Next time I will go with a different company.
- Iris Chao
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Service Technician Team: Paul Brinkman
San Jose, CA
Lorenzo Baylas came to fix our garage door. He's so very patient, and did the job neat and thorough!
- Jonsky Hsu
San Jose, CA
Excellent, prompt service! Joel reviewed what was wrong with our garage door and made apropriate recommendations-broken spring, worn down rollers, cables and more. He's a friendly worker and knowledgable with his job. Nicely reviewed how we need to maintain our garage door. Thank you so much!
- Patty Dworkin
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San Jose, CA
I was surprised at how quickly I was able to get someone to my house to fix my broken springs. Thank you, Mario, for explaining everything thoroughly and fixing things quickly.
- Vicki Rose
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Service Technician Team: Mario Mojica
San Jose, CA
Paul Brinkman did an excellent job installing a new garage door opener (motor), cables, rollers, panel, etc., and also completed some maintenance procedures. He was very thorough and informative. Paul answered all my questions clearly and even showed me how to use the panel correctly.
- Mary Marino-Crawford
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Service Technician Team: Paul Brinkman
San Jose, CA
Very impressed came out the same day and took care of the problem with my garage door.Paul who came out was very professional and clearly new his business well.Any trouble with my door in the future and precision garage door will be my go to business.Already giving out good advice to neighbors and coworkers and family to use precision thanks for a great experience
- Mark Brownfield
Santa Clara, CA
Be aware of their service charge. They said $35 beforehand, but it's actually $69.95. My door is too old to install an opener, and they charged me $69.95 after a few minutes of inspection.
- W Wang
Hello, I'm sorry to hear about your customer experience. We like to have happy customers. I called and left you a VM yesterday as I'd like to make things right and help you with the service fee you paid. When you have a chance, please call 510-785-9195 and ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door
Thanks for the quick reply! We may have misunderstood the right service charge beforehand but appreciate for refunding back the service charge!
Sunnyvale, CA
One star--called ahead and arrived within time framework Garage door was opening and closing without any problem. I intended to purchase a new Lift Master, as the one I have cannot read new technology allowing me to program it for my new Lexus. I called and was expecting to pay $614 plus tax and labor to install. The worker would not install the Lift Master without new springs and bearings---cost $1,576.77.
- Leeora Hildeberand
Hi Mrs. Hildebrand, Glad we spoke and were able to fix the situation to your satisfaction. As mentioned we like to have happy customers and be as responsive as possible when there are any issues with the customer experience. Thank again and have a wonderful day! Freddy Cespedes General Manager Precision Garage Door
Campbell, CA
My husband and I are very pleased with the service ... our garage door needed new wheels and some parts replaced. The gentleman was so nice and professional and did the work perfectly... so happy... we will happily recommend Precision Door service to our friends. Thank you very much. The Tompkins
- Harvey or catherine Tompkins
San Jose, CA
Mario called about 30 minutes of arrival. He checked over my problem and said a bracket was bent and broken and that 10 rollers were not doing their job. He replaced all 10 of them and the bracket and greased up the screw drive and hinges. He was neat, polite, and informed me exactly what the problem was. The door worked well after servicing and was noticeably more quiet when opening and closing. Job well done! You have a great employee. Thank you, Ken....
- Kenneth Mussat
San Jose, CA
The technicians were friendly and professional. Work was done quickly and they showed up right on time. This is the second time we've used Precision Garage Door and I highly recommend them.
- Tom Redfern
Milpitas, CA
Brandon was very helpful in resolving my garage door problem, he made the necessary adjustments to my door to make it work again. I would give him a 5 star rating
- Henry Gee
Sunnyvale, CA
Called for an appointment on Monday, and Joel Flores was here Tuesday morning. He replaced the Auto-lock which was under warranty, so only labor and service charges. He explained everything, replaced the lock, lubed everything, and was in and out in a nice short time frame. He was great, and now the lock is working again, couldn't be happier.
- Steve Gil
Sunnyvale, CA
Fast and great work from tech
- Kris Tachibana
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Sunnyvale, CA
When my spring broke, my car was trapped inside the garage. I needed some help fast. I called Precision because of the excellent ratings. Friendly Brandon Taylor came to my house quickly and was able to fix the problem efficiently, all the while explaining what he was doing and why.
- Don Horak
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Service Technician Team: Brandon Taylor
San Jose, CA
I’ve used Precision for several years for garage door maintenance This time my old remote quit working. Thought it would be a simple fix , but it wasn’t and the technician explained the choices I had and did the repairs right then. I have always been pleased with your work and will continue to use Precision in the future
- Celeste Graper
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Santa Clara, CA
Paul did a great job! I had not had maintenance done in a few years so that was completed. Plus, I wanted a new opener with battery backup. Now, when door opens and closes, it’s so quiet!
- Josie Kato
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Service Technician Team: Paulino M
Los Gatos, CA
Excellent service with professional installation. Full explanation of what was needed and felt comfortable with price and product. Paul, who was our installer did a great job.
- Tony Silveria
Sunnyvale, CA
The very old garage door opener stopped working. Brandon diagnosed and fixed the promblem promptly. He replaced the garage door opener, the spring, two bearings and one hinge. He had all the parts required and did the job by himself in record time. The door now is very smooth or quiet when opening and closing it. Brandon is an awesome service engineer.
- Jose Miqui
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Service Technician Team: Brandon Brooks
Sunnyvale, CA
Brandon is tops! He did Avery th
- Stig Lundh
San Jose, CA
5
- Ruben Molina
Santa Clara, CA
Phillip did a great job in fixing my garage door problems. He gave me a few options and explained them thoroughly. His execution was quick and accurate, and my garage door is working great and extremely quiet now. I recommend this company to everyone.
- Tom Schworetzky
San Jose, CA
Phillip Nguy?n completed repairs on the two car garage door of my rental and installed new operator, etc. Phillip was very skilled and knowledgeable in his craft. He was punctual, worked in an organized and efficient manner and completed his work effortlessly. Phillip was very personable and pleasant and exhibited a conscientious desire to please the customer. Thank you for having such high quality knowledgeable employees.
- Sue Lambert
San Jose, CA
I would definitely recommend Precision Garage Door. Paul Brinkman came to evaluate and fix our garage door in a timely manner. I was so impressed with how he worked. He's knowledgeable, explained to us what he's doing and very organized. thank you for a job well done!
- Mark Pengosro
Milpitas, CA
Mario Mojica has just been to my house. He finished the job very quickly within 3 hours, install complete system with new Liftmaster garage door opener and new coil, and cables. Mario was very patient in explaining what I need to know and he was very clear easy to understand.
- Luke Peham
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Service Technician Team: Mario Mojica
San Jose, CA
Thought it was a bit expensive for not replacing any parts and taking only 10-15 minutes to do. I could barely understand Mejia Paul. Am glad the door is fixed, however!
- Joan Shepley
Sunnyvale, CA
Great work ethics!! They were professional and did a great job!
- Jimmy Magee
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Sunnyvale, CA
The springs broke on my garage door. When I called about getting someone out to fix the problem, I was so happy to be able to get an appointment for the next day. I looks like Precision Door has quite a few technicians, so they can provide service quickly. The man that showed up, Joel, was friendly, courteous, and very knowledgeable. He changed the springs, cables and end bearings in about 1.5 hours. Very efficient. I won't hesitate to call Precision Door for any issues or maintenance needed in the future.
- Denis Imazeki
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Licenses
Contractor License#979078
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
EXcellent service. Responded quickly, gave clear and reasonable estimate of the job. Completed the installation and left good instructions.
- Mary Collins