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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1083 reviews, averaging 4.82 Stars:
San Jose, CA
Product:
San Jose, CA
They lived up to their promise of coming on the same day if called by 1 PM... on a Sunday. They did an excellent job of repairing my garage door which had gone off it's track. They also did some preventive maintenance. The workers were professional and polite. I highly recommend this company.
- Paul Laughton
San Jose, CA
Definitely a 5 star company, prompt response and on time. Well, 10 minutes later than promised, but called to let me know. Who does that these days? On my refer to friends list
- Marcia Sonnenberg
San Jose, CA
I have been using Precision for years. Very prompt and knowledgeable. James did a great job. Above and beyond problem. Super reasonable price.
- Rob Cunningham
Product:
Los Gatos, CA
very good service....very good work....very good technician
- Michael Joseph
San Jose, CA
James and Jonathan were very professional and courteous. They did a thorough inspection of the garage door. Pointed out needed repairs/replacements; and, got right to work. Would recommend Precision Door to family and friends.
- Jim S.
Milpitas, CA
Garage door cable broke on a Saturday afternoon. Precision Door was at my house the next morning and the problem was solved in an hour and a half. The technician was knowledgeable and offered two solutions; one cheaper but with a shorter service life, the other a bit more expensive but a longer service life. Very pleased with the service.
- Jonette Lockwood
Cupertino, CA
This is the most shady business i've dealt with so far 60+ years in my life. the guy Sheridan Abad came to give an estimate to fix the door that fell off the roller but insisted that the door is no good, unfixable, had to dismantle it and rebuild the whole thing for a cost of $2046.53! he said he was generous and would even give a $25 discount on this and took $49.95 to give such an advice and quote. this is all in spite of the fact i convinced him the door came off the roller and just needed the pulley/drum to be reengaged. well, i just called another garage door repair and he came and put it back for $153.00 and even adjusted the spring tension for free. i'm not sure why you guys are in the business trying hard to rip off even knowledgable customers. don't know how may naive customers fell a prey for you to build your empire that definitely you don't deserve. looks like i HAVE to give at least one star to complete this or the system won't take the feedback, else i really wanted to give NEGATIVE 5 stars on your work.
- Sat Venkatramanan
San Jose, CA
My technician Mario was very professional as well as knowledgeable about the whole process.
- Theo Phillips
Product:
San Jose, CA
Mario—patient in listening and explaining our situation/problem at hand :)!
- Sansan Lin
Product:
San Jose, CA
Last night we had a spring break on our garage door and I couldn't open the door safely. I called our normal garage door guy and he said it would be a week before he could get to us. On a referral from a colleague I called Precision. From the first call I was impressed by the thoroughness and professional way my call was handled. She took down all my contact information and repeated it back to me so there was no mistake. She gave me a four hour window when our technician would be there and then I received an email confirming everything. Jim called about 40 minutes before he showed up. Right in the middle of the window and was there when he said he was going to arrive. Jim had an apprentice with him, Don was his name as I recall, and Don did the quote under the guidance of Jim and they both worked together to do the repair. The door now works perfectly and we are happy and satisfied at the way it was all handled. All the while they were working Jim and I talked about several topics he was able to do this while doing his half of the repair and QA'd his apprentice. Very professional. Definitely a 5 star rating, maybe even 6 stars if it was possible.
- Bryan & Stephaine Whitton
Product:
San Jose, CA
The technician contacted me when he was closed to my home for the service, he was very professional and did his job in a short time, we are very pleased on how he addressed the issue and the suggestions on what we can do in order to maintain the motor running since the motor of the garage door is a bit old. I would definitely recommend Overhead Garage Precision Door Services to my family and friends. Thanks for the great and affordable service provided.
- Marcella Toscano
San Jose, CA
Excellent service, the rep was extremely helpful and knowledgeable- I would recommend this company to all my friends and families. I live in an HOA community- maybe consider giving group discounts for the Jasmine Heights folks!
- Diane Devlin
Campbell, CA
I am very pleased with the service that I got. Mario was very efficient, courteous and helpful. He installed a new garage door opener and checked my gararge door. Took the time to set up my remote in my car and install the app on my phone. The work was done in about an hour. Price was reasonable and competitive. Would definitely recommend to others.
- Carol Zimring
Product:
San Jose, CA
Very professional & efficient service. Pat was very personable & I valued his advice.
- Joe Spada
San Jose, CA
I am enjoying my beautiful new garage door a lot! The two guys who installed it were so polite and got the job done quickly and efficiently.
- Roberta Wolfe
Product:
San Jose, CA
Completely satisfied. Professional experience from initial phone call to completion of work. Technician was knowledgeable, explained what was required for repair, and answered all questions. Would definitely recommend to family, friends and neighbors.
- Linda Luddy
Los Gatos, CA
I received outstanding service from Precision. Mario, the technician, was extremely impressive. His work was high quality and he explained everything very clearly. I addition their charges were very reasonable.I would definitely recommend this company to anyone who needs work on their garage door.
- Tony White
Product:
Los Gatos, CA
I searched on Bing and they came up. I got an appointment for the next day. They arrived on time calling me to let me know they were on their way. Repairs were quick and replaced with new coils which are better than the ones I had. Great Job!
- Richard Adona
San Jose, CA
I contacted Precision yesterday with an automatic door that didn't work. 12 hours later I have an almost 50 year old garage door that operates more quietly and smoothly than it did when I bought the house a decade and a half ago. The technician, who arrived early this morning, was very professional and gave me three choices for repairs. His professional manner made me decide on the most involved reconditioning. This is not to say that we waltzed down the yellow brick road. There was a mix up with my payment. To me this was where the company really shined. They called me and promptly cleared up the situation. In my dealings with home repairs I have never had such a seamless interaction. FIVE STARS!!
- Bruce Whistler
San Jose, CA
Loved that your web site gave not only an overview of your business, but included photos of your technicians. Phillip Nguyen was polite, knowledgeable, unhurried, and helpful.
- Virginia Cox
San Jose, CA
The tech was thorough and did a great job.
- Robert Robarto
Campbell, CA
Many things helped us choose. Advertising, Angie's list. Diamond. Then your salesman, Mike, was very helpful, courteous, several options, and understandable to our questions and needs. Shawn installed the door and did a great job. Your company is "First Class" all around.
- Daniel Ross
San Jose, CA
Seems to work well! Sadly the tech left the old sensors in place instead of replacing them with the new ones! I'm so tired of having to watch people in the trades and their dishonesty!!! Charged full price but got less than full service!!!
- Thomas Boyd
San Jose, CA
Solomon was very knowledgeable, accommodating and professional. We were very pleased with his work. Laura was also very accommodating and professional. Our entire experience with your Company was very pleasant. We will make sure to recommend you to our family and friends. Thank you!!!
- Catalino Alfelor
Santa Clara, CA
The Five star rating is for Mario. He did a great job at getting my garage door working again. Pretty much the whole assembly was broken and he replaced almost everything. It was a little over $1700. The price was much higher than I expected and I wish that I had called around a bit more because now I will always wonder if I was overcharged or not. It just seemed like a tremendous amount of money, but I didn't do enough homework to know what to expect either. I am happy for the 5 year warranty on it though. It is a big chunk of money but will be guaranteed to work for at least 5 years. Mario was very thorough, on time, explained everything in language I could understand, and he showed me all the broken pieces so I know that they were definitely bad, and he gave me a surge protector and a new keypad entry for no charge he said.
- Diane Mariant
Product:
Sunnyvale, CA
Great job. Technician was helpful, gave me suggestions for maintenance, did a bit of it himself. I've always had great experience with Precision Garage Door...
- Wayne Fenton
San Jose, CA
The service technician did a fantastic job. He was extremely knowledgeable, completed work in a timely manner, and was very helpful with communication. I will definitely recommend Precision Garage to family and friends.
- Neena Saini
Santa Clara, CA
I thought it was fine service. Paul Brinkman arrived on time, gave different options, performed work himself. gave us instructions on how to use and finally cleaned up all debris.
- Frank Ammon
San Jose, CA
I had an awesome experience with Precision Door. Within one day of calling them, both of my garage doors were serviced and operating like new!
- Susan Desjardin
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
On time, fair pricing and neat.
- James Stewart