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about Precision Garage Door in:
Palo Alto Area, CA
Precision Garage Door of San Josehas received 229 reviews, averaging 4.87 Stars:
Los Altos, CA
Palo Alto, CA
This is an outstanding company with exceptional service. From the very first point of contact to the completion of the job they are entirely professional. It’s not often you deal with a company that knows how to do business like Precision Door. I feel so lucky I found them when my garage door came crashing down. I first called the company that installed the door. They weren’t able to come out until the next day….so I called someone who sounded good. That was Precision. My appointment was swiftly set up for the same day. Confirmation was immediately sent by email and a time slot was given. The gentleman coming to repair my door, Paul Brinkman, called and let me know exactly when he would arrive. He was here exactly when he said. Paul saw the problem (which wasn’t straightforward) and readily thought through how to tackle it. He was totally professional and explained what he was going to do. I was amazed at how quickly and expertly he got the job done. In addition, he was very personable. It was like having a good neighbor over to help. Besides, Paul, as a cat lover, reached out to my kitty and my cat gave him his seal of approval by allowing Paul to hold him. Doesn’t get much better than that! Without hesitation, I would highly recommend Precision.
- Nina Bell
Mountain View, CA
Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!
- Fran Beauharnois
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Service Technician Team: Phillip Nguyen
Palo Alto, CA
A job well done. The technician spent time explaining all the programing features of our new Lift Master garage door opener.
- Evan Economos
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Service Technician Team: Paul Brinkman
Palo Alto, CA
Thank you Precision! We had a five-star service today to repair our garage door opener. The technician was outstanding in every respect.
- Edmund Rumble
Los Altos, CA
Paul B serviced us with utmost professionalism and facts. He was patient with our questions and was upfront.
- Hareesh Bhat
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Service Technician Team: Paul Brinkman
Los Altos, CA
Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.
- Jim Desimpel
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Service Technician Team: Brandon Brooks
Palo Alto, CA
The company lives up to its name. One guy installed both a new door and opener in a day, and he aligned the door perfectly. A few weeks later as the weather changed and the house shifted, the door would no longer open as it started hitting the opener. Another technician came out and quickly adjusted it, but then decided to reinstall the opener higher up to ensure the door never hits the opener. I love how they do the right thing for the long run even if it took a few hours under warranty.
- John H
Palo Alto, CA
Paul the person that came out to our house was great. He explained everything he was going to do. Also how long it would take.
- Gail Enyeart
Palo Alto, CA
Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you
- Edna Jamati
Palo Alto, CA
I highly recommend this company for any work that you need to do on your garage door. Their technician (Johnathan) is knowledgeable and performs the task and repair with precision and expertise. I tried other companies before but Precision is certainly whom I would go back to again and again for any tune ups or repairs. Very satisfied and please with the service.
- Henry Goh
Los Altos, CA
Jonathan Castro I give him five star, he is a very professional friendly guy , very satisfied good job I would recommend a friend go to your company
- Grace Laing
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Mountain View, CA
Jerry was amazing he called and gave me a time when he expected to be here just a 15 minute window. Checked out my old opener and found pretty much what was expected too old an not worth repairing. He put in a new opener very quickly and clearly explained the operation. He also checked out the other doors openers and tracks and made some minor adjustments and lubed them. I am extremely satisfied with his work and thoroughness. When my other opener fails I know just who to call.
- Joel Silverman
Product:
Los Altos, CA
I ordered a new garage door from Precision and am incredibly happy with how it turned out. Luigi did a wonderful job of installing it and was very pleasant to work with. I wouldn't hesitate to recommend Precision Garage Door to my family and friends who are needing to add or replace their garage door.
- Jan Edwards
Mountain View, CA
Mario and Matthew were my installers. They did a great job fixing my garage door. I told Mario what I wanted and he followed it to perfection!
- Chuck Los Banos
East Palo Alto, CA
Name is Shirley, ya'll spell it wrong. Thanks for the good work
- Shirley Davis
Product:
Mountain View, CA
My garage door and opener were replaced. Precision staff were professional, courteous and friendly from the start. The business logos on your van and shirts inspired confidence, and my quote was explained thoroughly. My rep was responsive to texts, and the installer arrived on time and completed his work efficiently. The new door is great, and the process of getting to it was very pleasant. Thank you!
- M. Chadwick
Los Altos, CA
Thank you so very much, Precision, for coming to the rescue when our old garage door opener failed. Paul not only professionally replaced the unit, but all the worn belts, berrings, and wheels, and he took the time to train us on the operation. We feel very secure now to have such a great service as yours available to us when we need it, and at reasonable prices, so we highly recommend your services.
- Shane Dunkle
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Service Technician Team: Paul Brinkman
Los Altos, CA
Mario installed the new belt drive opener very efficiently. He is very polite and took the time to explain the product and the programming of our phones and autos. The new mechanism is quite a bit quieter than the old one. We are very pleased
- Tom Adamo
Product:
Mountain View, CA
Great job by Mario Mojica! Really nice person to work with.
- Victor Bandeira de mello
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Mountain View, CA
Really appreciated the call from Mario saying he'd arrive in 15 minutes and he did! Tech explained what needed to be done. All work was completed in a timely manner. Great service!
- Carol Welch
Mountain View, CA
Alex was great. He was on time diagnoses the problem and repaired in no time. He also was able to give me some advise about my garage door. I appreciated the honesty. Job well done, Alex!
- Ana Bonilla
Product:
Palo Alto, CA
Paulino did a terrific job. Would recommend your company
- Jennifer & toby Gottheiner
Los Altos, CA
Alex Kogan was very professional. Spotted problem immediately' corrected it in no time. A good man to have on your team.
- Margaret Elliott
Palo Alto, CA
Jerry did an outstanding job of finding and fixing the root cause of the problem like a regular Sherlock Holmes. And did the repair (replaced worn out end bearing plates and adjusted the tracks) on the spot in a reasonable time for a reasonable price without trying to sell me anything extra. He worked like a master craftsman, skilled and professional at his work, and people like him make America great. In contrast, another Diamond Certified company (who should be sued and put out of business) had sent a man earlier that day who after a cursory look told me I needed to replace several major parts, without even bothering to investigate (e.g. "all double doors have two springs, you just have one" with no explanation why it had worked fine for 14 years that way) and wrote out a quote that was 4X higher!!
- Ghulam H
Los Altos, CA
It is good and prompt service for my garage door. But the price is high too. Hope this company can give more discount for return customer.
- Jing Lao
Mountain View, CA
Excellent service and your installer explained everything very thoroughly. Thanks!
- Donald Madrid
Mountain View, CA
Diamond Certified, Angie’s List, BBB and local support were the reasons I selected Precision Garage Door. Tina did a great job in following up with my wife and I and our installer was prompt, efficient and cleaned up after the installation. Also a great job!
- William Class
Los Altos, CA
We were very pleased with Josh and his service and we would recommend precision to others and will use them again.
- Sue Apfelberg
Los Altos, CA
The technician showed up on time and completed the job (replaced broken cable, new springs and rollers) quickly and courteously. No complaints
- James Papp
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Service Technician Team: Paulino M
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Excellent service from technician. Explained all the repairs needed. Very personable.
- Nancy Mau