Garage Door Repair in Palo Alto, CA - Page 3

James Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Brinkman did an excellent job; he was professional, installed a new garage door opening system efficiently, provided an overview of the operating procedures, and ensured we had the product instruction materials. The new garage door is very quiet and has several features that are an overall upgrade.

Kimo Hempstead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank Antonio his work on the repair of my roll up garage door He was efficient and communicate with me as to the process He cleaned up and let me know that all worked Thanks

Donald Tweed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joel was on time ,very professional. Did a top notch job installing new garage door opener.

Nancy Mau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service from technician. Explained all the repairs needed. Very personable.

Nina Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is an outstanding company with exceptional service. From the very first point of contact to the completion of the job they are entirely professional. It’s not often you deal with a company that knows how to do business like Precision Door. I feel so lucky I found them when my garage door came crashing down. I first called the company that installed the door. They weren’t able to come out until the next day….so I called someone who sounded good. That was Precision. My appointment was swiftly set up for the same day. Confirmation was immediately sent by email and a time slot was given. The gentleman coming to repair my door, Paul Brinkman, called and let me know exactly when he would arrive. He was here exactly when he said. Paul saw the problem (which wasn’t straightforward) and readily thought through how to tackle it. He was totally professional and explained what he was going to do. I was amazed at how quickly and expertly he got the job done. In addition, he was very personable. It was like having a good neighbor over to help. Besides, Paul, as a cat lover, reached out to my kitty and my cat gave him his seal of approval by allowing Paul to hold him. Doesn’t get much better than that! Without hesitation, I would highly recommend Precision.

Fran Beauharnois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!

Evan Economos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A job well done. The technician spent time explaining all the programing features of our new Lift Master garage door opener.

Edmund Rumble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision! We had a five-star service today to repair our garage door opener. The technician was outstanding in every respect.

Hareesh Bhat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul B serviced us with utmost professionalism and facts. He was patient with our questions and was upfront.

Jim Desimpel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.

John H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company lives up to its name. One guy installed both a new door and opener in a day, and he aligned the door perfectly. A few weeks later as the weather changed and the house shifted, the door would no longer open as it started hitting the opener. Another technician came out and quickly adjusted it, but then decided to reinstall the opener higher up to ensure the door never hits the opener. I love how they do the right thing for the long run even if it took a few hours under warranty.

Gail Enyeart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul the person that came out to our house was great. He explained everything he was going to do. Also how long it would take.

Edna Jamati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you

Henry Goh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend this company for any work that you need to do on your garage door. Their technician (Johnathan) is knowledgeable and performs the task and repair with precision and expertise. I tried other companies before but Precision is certainly whom I would go back to again and again for any tune ups or repairs. Very satisfied and please with the service.

Grace Laing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Castro I give him five star, he is a very professional friendly guy , very satisfied good job I would recommend a friend go to your company

Joel Silverman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry was amazing he called and gave me a time when he expected to be here just a 15 minute window. Checked out my old opener and found pretty much what was expected too old an not worth repairing. He put in a new opener very quickly and clearly explained the operation. He also checked out the other doors openers and tracks and made some minor adjustments and lubed them. I am extremely satisfied with his work and thoroughness. When my other opener fails I know just who to call.

Jan Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I ordered a new garage door from Precision and am incredibly happy with how it turned out. Luigi did a wonderful job of installing it and was very pleasant to work with. I wouldn't hesitate to recommend Precision Garage Door to my family and friends who are needing to add or replace their garage door.

Chuck Los Banos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario and Matthew were my installers. They did a great job fixing my garage door. I told Mario what I wanted and he followed it to perfection!

Shirley Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Name is Shirley, ya'll spell it wrong. Thanks for the good work

M. Chadwick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door and opener were replaced. Precision staff were professional, courteous and friendly from the start. The business logos on your van and shirts inspired confidence, and my quote was explained thoroughly. My rep was responsive to texts, and the installer arrived on time and completed his work efficiently. The new door is great, and the process of getting to it was very pleasant. Thank you!

Shane Dunkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so very much, Precision, for coming to the rescue when our old garage door opener failed. Paul not only professionally replaced the unit, but all the worn belts, berrings, and wheels, and he took the time to train us on the operation. We feel very secure now to have such a great service as yours available to us when we need it, and at reasonable prices, so we highly recommend your services.

Tom Adamo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario installed the new belt drive opener very efficiently. He is very polite and took the time to explain the product and the programming of our phones and autos. The new mechanism is quite a bit quieter than the old one. We are very pleased

Victor Bandeira de mello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job by Mario Mojica! Really nice person to work with.

Carol Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really appreciated the call from Mario saying he'd arrive in 15 minutes and he did! Tech explained what needed to be done. All work was completed in a timely manner. Great service!

Ana Bonilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was great. He was on time diagnoses the problem and repaired in no time. He also was able to give me some advise about my garage door. I appreciated the honesty. Job well done, Alex!

Jennifer & toby Gottheiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paulino did a terrific job. Would recommend your company

Margaret Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex Kogan was very professional. Spotted problem immediately' corrected it in no time. A good man to have on your team.

Ghulam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry did an outstanding job of finding and fixing the root cause of the problem like a regular Sherlock Holmes. And did the repair (replaced worn out end bearing plates and adjusted the tracks) on the spot in a reasonable time for a reasonable price without trying to sell me anything extra. He worked like a master craftsman, skilled and professional at his work, and people like him make America great. In contrast, another Diamond Certified company (who should be sued and put out of business) had sent a man earlier that day who after a cursory look told me I needed to replace several major parts, without even bothering to investigate (e.g. "all double doors have two springs, you just have one" with no explanation why it had worked fine for 14 years that way) and wrote out a quote that was 4X higher!!

Jing Lao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It is good and prompt service for my garage door. But the price is high too. Hope this company can give more discount for return customer.

Donald Madrid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and your installer explained everything very thoroughly. Thanks!