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about Precision Garage Door
Precision Garage Door of San Josehas received 1701 reviews, averaging 4.84 Stars:
Gilroy, CA
Product:
Los Gatos, CA
I was very satisfied with young man who came. He was very polite and new what he as doing. He saw the problem and gave a list of thing that need done and the cost. Had the door working just fine in two hours. New what he was doing and cleaned up after he finished repairing the door.
- Howard Lockhart
San Jose, CA
The work was done neatly and on time. The only problem I had was that the outside control pad used to open and close the door was not working properly. I called your customer service and they said that they would contact the person, Paul Brinkman, who did the installation. Since it was in the evening and Paul had been working all day, I expected that the work would be done the next day. I was surprised when he called and said that he'd be over as soon as he finished the last scheduled job for that evening. Now there's a worker who is dedicated to his work and and his customers. He arrived that evening and did the necessary adjustments and all was well. It is so great to have a company with workers who show much pride in their work.
- Charles Vadney
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Sunnyvale, CA
They really know what what they’re doing, very courteous and did his work in a timely manner.
- Maureen Alvarado
Santa Cruz, CA
Prompt, efficient visit and correction of problem.
- James Poth
Los Altos, CA
Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.
- Jim Desimpel
Service Provided:
Product:
Service Technician Team: Brandon Brooks
San Jose, CA
Professional, helpful, and efficient. Great job.
- Betty Russell
Product:
Service Technician Team: Mario Mojica
Cupertino, CA
Mario was very thurough and polite.
- Stuart Salter
Product:
Service Technician Team: Mario Mojica
Sunnyvale, CA
We had a bit of a crisis as we were planning a road trip and planned to leave at ~8am. When the garage door would not open, and could not be manually opened, I called Precision at ~7:30am. A great representative answered live, and given the circumstances scheduled someone for the same morning. The technician arrived at around 8:30, provided three different options, and was done with the repairs by 9:45. Great repair (very quiet now) and great customer service!!!
- Marc Ketzel
Morgan Hill, CA
Very polite and professional.
- Jim Carlson
San Jose, CA
Repair personnel very courtesy and informed as to the issues about the door I would have this person work on my door in the future
- Jack Plecque
San Jose, CA
Thank you maintence no repair needed
- Ruth Brunings
San Jose, CA
Timely repair of garage door. Explained work needed. Presented Detailed quotation. Very friendly. Well done.
- Harold Klepfer
Los Gatos, CA
We had a broken spring on our garage door. Called for repair, but wound up having a new garage door opener, new wiring, cables, rollers, etc. installed per the technician's (Paulino) recommendation. Our old opener was 15 yrs. old & pretty tired. The technician arrived on time, called before he arrived, was fast, efficient, pleasant, and very knowledgeable. Our new opener is fabulous. It has way better LED lighting, and operates quietly and smoothly. Love it. Would use Precision Garage door again in a heartbeat. Also, when I called for repair, the scheduler was very pleasant and professional. She arranged the earliest possible appointment within a few hours of my call. Amazing and redeems my faith in humanity.
- Shawn Imai
San Jose, CA
We were delighted with the professional excellent service we got from Precision Doors. Not only did they install our new door they also removed the old door and old fittings. They even swept the garage floor when they were finished. We highly recommend this company both for price and quality of service.
- Patricia Barrett
San Jose, CA
I wish there was more than 5 star that I can give it to your serviceman Brandon, He installed a new garage opener about 8 month ago in our house in San Jose, which suddenly stopped working and we needed a quick response to our problem. I called Precision Door Service and they assigned Brandon to our call who was very familiar with our garage door. He showed up on time and did a very professional work replacing our unit with a new one and all of his work was covered under warranty. I really appreciate his work and his company's support of their customers. Thanks Many !
- Allen Mira
Aptos, CA
I am very impressed with your company. From the receptionist who answers the phone, to the technicians who respond to preform the service. Prompt, professional and courteous. The repairs are quoted before any work is done. Very, very happy with the speedy response as well. I would recommend your company to any of my friends or neighbors.
- John Spagnola
Service Provided:
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Service Technician Team: Paul Brinkman
Scotts Valley, CA
Prompt, professional, competent. I've been doing business here for many years and won't go anywhere else.
- Kevin Delgadillo
Product:
Saratoga, CA
Paul is a true pro ... He assessed the problem ,quoted the job and got it done in record time .
- Peter Thomas
San Jose, CA
I heard about Precision from a friend of mine. The work was excellent, fast and clean. I highly recommend call Precision for garage door work.
- Lugene Keene
Product:
Saratoga, CA
Our technician was prompt, polite, and professional. He answered all our questions in a cheerful, friendly manner. Unfortunately, I can’t remember his name. He was here on Nov 15th at 8:00sm.He was terrific!
- Joey Vaudagna
San Jose, CA
Jose was prompt & clear with his explainations. I appreciated the thoroughness of his work but was surprised with the high cost of the remedy.
- Steve Pinkston
Saratoga, CA
Paul was very competent and professional. Turned up right on time, diagnosed the problems and was able to fix everything with parts in the truck.
- David Roman
San Jose, CA
Highly recommended. Same day service. No hassle, no BS, no crazy charge. One of the most seamless processes I ever ran into. If one ever had a garage door issue, they may feel that kind of urgency. So I called in the morning, tech stopped by in the afternoon. His name is James. To me he is the model employee that every company who wants to grow should hire. He took care of it as his own garage door and came up with the work proposal which is efficient from both cost and time's point of view. James finished the work and made it look easy like flipping a switch. Check out how many five stars they got on Google. Gonna be a reason. Either they are pretty lucky or they are really good. Will definitely come back and recommend to my friends.
- C
Product:
Los Gatos, CA
The technician did a good job and fixed the current problem. However, a charge of over $400 for a one hour service call is excessive and I will not be using Precision Door Service again
- John Sorensen
Hi Mr. Sorensen, Thank you for the review. Happy to hear that we fixed the problem, but not great that we did a poor job at communicating options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
Palo Alto, CA
The company lives up to its name. One guy installed both a new door and opener in a day, and he aligned the door perfectly. A few weeks later as the weather changed and the house shifted, the door would no longer open as it started hitting the opener. Another technician came out and quickly adjusted it, but then decided to reinstall the opener higher up to ensure the door never hits the opener. I love how they do the right thing for the long run even if it took a few hours under warranty.
- John H
San Jose, CA
I am a repeat user. I have used other companies but came back to Precision because of their professional approach as well as their very competent technicians. They are timely in their arrival and treat the tenants with respect and dignity. (something that I have had a problem with with some other companies.)
- Robert Miller
San Jose, CA
Mario did a nice job of installing a new garage door opener and he was willing to take the time to answer all of my questions. I definitely would recommend Precision Door Service!
- Bob Balsley
Product:
Service Technician Team: Mario Mojica
San Jose, CA
Terrible experience. First of all, I could barely understand 1/4 of what the tech was saying. Second, he tried to say that EVERYTHING was broken - the garage door opener, the sensors, the spring, the rollers on the actual door. Perhaps I needed a new door too. He asked if I had homeowner's insurance to cover it. Then he pressured me to buy a new opener to the tune of $1,000! I "needed" it and if I didn't do it now, I'd still have to pay the service call. I said I'd gladly pay the fee and find someone else thank you and I did. Nothing wrong but the opener. Replaced it and with installation for a total of $535.
- Shelley Murdock
Hi Ms. Murdock, I am sorry to hear about your customer experience. It sounds like we did a poor job at communicating your options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
Soquel, CA
We were blown away by the excellent service and product we received from Precision. Mike, who provided our estimate and sale, was extremely knowledgeable and straightforward with everything. Luigi, who installed our door, was professional, thorough and efficient. All communication regarding scheduling and payment was smooth. We LOVE our new door and it has exceeded any expectations we had. Highly recommend Precision!
- Jessica Cunningham
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
This is the second time we have had Precision install a garage door opener for us and both times we have been extremely happy. The first was to replace an old unit and the second time was to install one on a new workshop roll up door. Both times they arrived on time, were courteous, explained everything fully and completed the job in the time frame they promised. The staff both on the phone and in person were excellent.
- Bob Blackmer