Garage Door Repair in San Jose - Page 13

Douglas Scott

John was very professional and got the job done very quickly.

Kim Hernandez

Joel Jamiez was very friendly, informative, and provided great customer service.

Matthew Lopez

Precision, garage door I called and very professional as well as courtesy and good customer service. Paul did a great job. This review is under my son‘s name, Matt, but my name is Irene and I’m the one that called.

Alexander Libek

Paul is very knowledgeable technician. He performed exelent job installing automation on my garage door.

Jeri Eznekier

My new garage door opener was installed a few days ago, and I love it! Joel was my installer, and he was really great! He was professional, knowledgeable, and efficient. I'm glad I decided to go with Precision.

Michael Fitzwater

They replaced my failed garage door spring in very quick time (less than 45 minutes). I did notice later that the doors seemed a little unbalanced. I called them the next day. They were out within an hour or two And readjusted the spring in just a few minutes. They are perhaps a little pricey, but they’re very professional and do a quick job. I would definitely recommend them.

Stephanie L

We had our garage door wheel pop off its track (which was installed by a different company) we reached out to Precision and it was so easy and quick to book an appointment for someone to come out and see what was wrong with it. Jesus was absolutely wonderful and took the time to make sure I knew what he planned to do and what he believed was causing the issue. Also made sure I understood the cost and was very polite. He was able to fix the issue and was on his way. Could not be happier with the start to finish process working with Precision. Will definitely be recommending them and saving their info for any future needs!

sharyn hoshi

On-Time, very professional and friendly, they answered all my questions prior to starting the job and after. Excellent work for what I had done, it was very fast. (Spring replacements) The Service technician made sure the everything was working to my satisfaction and to his.

Ken McElvain

Paul did a great job replacing my garage door motor, programming and demoing features of the new one

Pat Dolan

SOUKIE SING installed a new garage door opener motor for me. Everything went great! He told me how it works and to do the things I wanted to know how to do. Great Job.

Ryan Walker

Paul saved our garage door! He came out the same day for an emergency repair, assessed all the issues and stayed until the door was up and running again better than before! He even repaired the issues left behind by a previous garage door company!

Brian F.

Paul was the best. Thought i needed a new garage door. He suggested repairing my old door to avoid the hassle of the HOA. Runs like NEW!Thanks Paul

Marian Gleason

Service was impeccable. Tech Antonio kept me informed each step of the process so I understood exactly what was happening. My garage door is so quiet now! And it’s SAFE, RELIABLE, and I am worry free.

George Lucchesi

Arrived on time. Explaned the damage to door and what is needed to make operational again. Worked quickly

Chyifeng Ding

Paul came to fix my garage door spring and he is very knowledgeable and replaced springs, bearing, rollers. I have updated this review after finding an issue. He removed one of the Genie cable keeper (unique to wall mount opener unit) to reduce noise and said it is not needed at all. But this potentially put a time bomb to garage door because the nature of wall mount unit, which drives directly from the bar instead of door. The cable keeper tightened the cable during closing the door to help pull the door down. This is not needed for belt type of opener at all. Contact Precision Garage Door to ask Paul to return the cable keeper and sent text to him as well. No response. I am disappointed after paying $1590 and I have to buy replacement from Genie for additional $40 and the time wasted to address this issue. I also found a gap between door and frame on upper left was introduced after the repair.

Babylin Mallari

Andrey did a great job fixing our broken garage spring he’s knowledgeable, friendly towards my husband, and he did very quick job. Their costumers service are top notch our garage broke last night called them around 7:30pm and got the earliest appointment 8:30 the service done 9:30 ish am. Price are very responsible will definitely recommend this company.

Ricardo Giardino

The finished work left us with a garage door working as if new. Professional work done quickly and thoroughly by a very competent technician. The cost was appropriate for the service performed. A very satisfying outcome.

Perry Stathos

Great service with excellent technicians.

Amy Reilly

Extremely responsive, professional and efficient. Came to address broken spring, door works much better and quieter than before the repair.

hung do

Good

Frankie Chan

The technician Mr. Kim doing a very nice job, he is very good!

Aaron Horn

Hands down, best service ever! Fast, professional, polite, clean and efficient! Please don't waste your time calling anyone else!

Darcie Pool

Paul was very efficient and took the time to explain all the features of our new garage door opener. Great customer service. I highly recommend Precision!

Mark Stark

The service and knowledge of the tech Bashir (sp?) was terrific. He really knew his garage doors!

Sonny Tran

The first time Precision Garage Door came to repair the seal on my garage door, I was not happy with the work. Within the next business day, their Manager called me and offer to redo the work. He sent a different technician out to fix the problem. The new technician was patience, thorough, and took his time to do the work correctly. It was day and night compared to the first call. I really appreciated that Precision Garage Door really stood behind their business. I experienced first hand how they went out of their way to keep the customer happy. Definitely would not hesitate to call them again if I needed any additional work done!

Jay Blundell

Very impressed with the response, had a tech onsite within an hour. The issue was diagnosed and quoted which I approved. Overall quality of work was excellent. Unfortunately the tech spilt a can of paint and did not inform me until I found the evidence a few days later. Understand it was a mistake, however let me know so I can clear it up. Now I have dried white paint all over my garage floor and tools. Follow up. I received calls and emails from Precision Garage Door. They were very apologetic about my negative experience. They offered an equitable solution which I agreed to. Nice to have a company acknowledge mistakes, take responsibility and work up a resolution. Shows they care and hold themselves accountable. Very impressive.

Chingho Lu

Great job. Awesome thank you so much. OK I’m putting.

Suzanne Jaworowski

This company was reccommended to me by a good friend who had previously used their services for a garage door repair and was happy with the results they provided. I also was happy with their garage door services . From my initial inquiry phone call to the completed project they were very helpful. I was able to have them come out to look at my garage door the day of my call. When I called them at 2:30 they were able to provide ne with me a window of time for their arrival: between 4 and 8 . When I asked the receptionist if they could determine if the repair person would come closer to 4:00 or 8:00 she said that person would call me about 1/2 hour in advance of their arrival. I received a call from Paul, the technician. He came exactly at 4 as he had said. I He was clear about his procedures and explained how he would evaluate the problem. He determined a quote. He stated that I have a very sturdy 24 year old garage door . He said that he felt though, that this garage door was designed more for a commercial residence than a residential one. He listened to what I mentioned had been problematic with the garage door.. it would only open 1/4 of the way and was jerky and loud upon opening I had to lift the door by hand the rest of the way and help push it up in order to get it to open fully. Paul was able to break down options of what could be comproble solutions to the problem . He showed me the breakdown on his iPad of his quotes and explained the four options.. He was willing to talk by phone to my friend who had used this company to go over the information he had shared with me as I wanted to get another opinion . Paul provided 4 options explaining what would be the warranty or not for each option. He gave me his opinion about how much he thought I should replace where I would most likely be happy with the end result. He was able to give comparisons in a manner I could relate to using examples . He was able to complete the work that day. He had a variety of parts in his truck.His invoice was very detailed about the completed work. He determined the work could be finshed by 7:00 and it was . He said that after fixing sone of the basics I could still add or change to options he had provided along the way as he worked. I am so happy to have a garage door that works properly again. Paul was very knowledgeable and efficient . I highly recommend requesting that Paul could be your technician for your garage door repair needs .

Sue A

Paul was prompt and did a thorough job in addition to being very clear about the work that needed to be done and what it would cost. He was great about giving us information about maintenance, too.

Jason Zarate

It was a pleasure working with Raul. He took time to answer all my questions and concerns. As I had trouble making up my mind about what path to take, Raul was patient and informative. He helped me understand the why behind some of the recommendations he made. The garage opener itself is purring like a kitten. The door opens smoothly and quietly, and modern openers integrate nicely in a smart home environment. I'm glad I made the decision to move forward. 5/5