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about Precision Garage Door
Precision Garage Door of San Josehas received 1769 reviews, averaging 4.84 Stars:
San Jose, CA
San Jose, CA
Came out same day I called and replaced the garage door opener. Fast and friendly service.
- Fred Guest
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Service Technician Team: Paul Brinkman
Los Gatos, CA
Garage Door Switch stopped working. Lorenzo came out the same day I called, installed a new switch and wires. It works great now. Lorenzo called 1/2 hour ahead to let me know he was coming. When he arrived, he was quite friendly and helpful. It was a very positive experience.
- Shawn Imai
Palo Alto, CA
Good service and good repairs We called Precision Garage Door at 3:00 p.m. on a Saturday. A live person answered the call, got my details, and indicated that a service person would be here between 4 and 8 p.m. That conversation was followed by an email, which included the name of the serviceman (James W., subject to change), and pictures of the crew. James called at 5:30, 20 minutes away. He arrived, diagnosed the problem, and showed me the broken spring. He then prepared a proposal for repairs (including a couple of options for enhancements). I was not surprised that the repair was not cheap, but the price did seem generally in line. And I have no problem paying a fair price for good work. Each part of the process was well handled, James was knowledgeable and gracious, and the repair was made efficiently. I am happy to recommend both the company and James for the quality of their service.
- Rick Kaplowitz
Los Gatos, CA
Antonio quickly found the problem and solved. He was very polite and efficient. I would recommend your services to my friends.
- Jean Morton
Los Altos, CA
Paul Brinkman did an excellent job; he was professional, installed a new garage door opening system efficiently, provided an overview of the operating procedures, and ensured we had the product instruction materials. The new garage door is very quiet and has several features that are an overall upgrade.
- James Connor
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Service Technician Team: Paul Brinkman
San Jose, CA
Very help full, right on time!
- Robert Roll
Aptos, CA
Mr. Brinkman was personable, professionable and well equiped for thw issues on our old wooden garage door and it's 1980's opener. Within minutes he had assessed the problems, made some adjustments and other recommended services we would need in the future. After living with our problem for many years, we were very happy with his work. We recommend Precision's services to anyone who wants professional knowledge, experience and courtesy.
- David Franklin
Saratoga, CA
Everything completed as promised. Same day service! New rollers, springs, cable, and opener. All previous equipment was 16 years old. New equipment extremely quiet.
- Kenneth Schulz
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San Jose, CA
Technician informative. Fixed garage door quickly. Other work needs to be done but it’s too costly at this time. Basically the technician said what he did today is a bandaid.
- Sharleen Lopez
Palo Alto, CA
I want to thank Antonio his work on the repair of my roll up garage door He was efficient and communicate with me as to the process He cleaned up and let me know that all worked Thanks
- Kimo Hempstead
San Jose, CA
Lorenzo did a wonderful job great service man he did an exceptional job!
- Holly Perkins
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Aptos, CA
Very friendly and knowledgeable! I look forward to using these guys again.
- S Somers
Mountain View, CA
Joel was on time ,very professional. Did a top notch job installing new garage door opener.
- Donald Tweed
Aptos, CA
Paul was great. He explained everything about the new set up. He was quick and vorteius.
- Diane Orourke
San Jose, CA
EXcellent service. Responded quickly, gave clear and reasonable estimate of the job. Completed the installation and left good instructions.
- Mary Collins
Cupertino, CA
Very good service and price Pablo the tec was great, cordial and knowledgeable I've been a general contractor for over 40 years and they stand out on service and professionalism
- Bob Barbara
Saratoga, CA
Had the same guy for 3 appointments. His knowledge was average. His attitude was dismissive and condescending. He had no idea how to work MyQ which is a selling point to the garage motor I bought. He literally said "you're on your own" and wouldn't answer a single question. Next time I will go with a different company.
- Iris Chao
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Service Technician Team: Paul Brinkman
Los Altos, CA
Excellent service from technician. Explained all the repairs needed. Very personable.
- Nancy Mau
San Jose, CA
Lorenzo Baylas came to fix our garage door. He's so very patient, and did the job neat and thorough!
- Jonsky Hsu
San Jose, CA
Excellent, prompt service! Joel reviewed what was wrong with our garage door and made apropriate recommendations-broken spring, worn down rollers, cables and more. He's a friendly worker and knowledgable with his job. Nicely reviewed how we need to maintain our garage door. Thank you so much!
- Patty Dworkin
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San Jose, CA
I was surprised at how quickly I was able to get someone to my house to fix my broken springs. Thank you, Mario, for explaining everything thoroughly and fixing things quickly.
- Vicki Rose
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Service Technician Team: Mario Mojica
San Jose, CA
Paul Brinkman did an excellent job installing a new garage door opener (motor), cables, rollers, panel, etc., and also completed some maintenance procedures. He was very thorough and informative. Paul answered all my questions clearly and even showed me how to use the panel correctly.
- Mary Marino-Crawford
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Service Technician Team: Paul Brinkman
San Jose, CA
Very impressed came out the same day and took care of the problem with my garage door.Paul who came out was very professional and clearly new his business well.Any trouble with my door in the future and precision garage door will be my go to business.Already giving out good advice to neighbors and coworkers and family to use precision thanks for a great experience
- Mark Brownfield
Santa Clara, CA
Be aware of their service charge. They said $35 beforehand, but it's actually $69.95. My door is too old to install an opener, and they charged me $69.95 after a few minutes of inspection.
- W Wang
Hello, I'm sorry to hear about your customer experience. We like to have happy customers. I called and left you a VM yesterday as I'd like to make things right and help you with the service fee you paid. When you have a chance, please call 510-785-9195 and ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door
Thanks for the quick reply! We may have misunderstood the right service charge beforehand but appreciate for refunding back the service charge!
Sunnyvale, CA
One star--called ahead and arrived within time framework Garage door was opening and closing without any problem. I intended to purchase a new Lift Master, as the one I have cannot read new technology allowing me to program it for my new Lexus. I called and was expecting to pay $614 plus tax and labor to install. The worker would not install the Lift Master without new springs and bearings---cost $1,576.77.
- Leeora Hildeberand
Hi Mrs. Hildebrand, Glad we spoke and were able to fix the situation to your satisfaction. As mentioned we like to have happy customers and be as responsive as possible when there are any issues with the customer experience. Thank again and have a wonderful day! Freddy Cespedes General Manager Precision Garage Door
Ben Lomond, CA
I chatted online with Holly Y at Precision on the Friday afternoon before Memorial Day weekend about my garage door's antics and the need to have a pro check it out. Holly offered a time slot for the next morning, a Saturday, which wasn't convenient for me. I thought my next opportunity would be Tuesday after the long weekend, but Holly said she could have a technician come out on Sunday morning. I was very (pleasantly) surprised to have a tech come out on a Sunday! Sunday morning Mario Mojica, the technician, called about a half hour before he arrived to make sure that would be a convenient time. Mario was professional and courteous and fixed the problem easily and quickly. I definitely recommend Precision to anyone whose garage door needs attention.
- Steven Guiney
Campbell, CA
My husband and I are very pleased with the service ... our garage door needed new wheels and some parts replaced. The gentleman was so nice and professional and did the work perfectly... so happy... we will happily recommend Precision Door service to our friends. Thank you very much. The Tompkins
- Harvey or catherine Tompkins
San Jose, CA
Mario called about 30 minutes of arrival. He checked over my problem and said a bracket was bent and broken and that 10 rollers were not doing their job. He replaced all 10 of them and the bracket and greased up the screw drive and hinges. He was neat, polite, and informed me exactly what the problem was. The door worked well after servicing and was noticeably more quiet when opening and closing. Job well done! You have a great employee. Thank you, Ken....
- Kenneth Mussat
Scotts Valley, CA
Great job getting out here the same day as I called this in! And thank you for sending Paul Brinkman. He was a pleasure to work with. He's professional, friendly, and very knowledgeable about his products and service.
- Michael O'Connor
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
One of the springs on our roll up door became broken. Called Precision from seeing their commercials on tv. Paul B showed up on time the next morning. Reviewed the broken springs and recommended replacing the bearings and rollers. Granted the door was over 20 years old and I knew, it needed some attention. Paul was courteous and honest and completed the work within the 2 hour time frame that he said. The door works like new again. I advise Paul B that I would use Precision again, when another problem comes up. I would recommend Precision to my neighbors and friends. Bill D.
- Bill Dacanay