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has received 32 reviews, averaging 1.00 Stars:
San Jose, CA
Clinton, Thank you for the feedback.Glad we had a chance to talk. Since it was an electrical issue, not anything to do with your garage door, it was not something we could fix. I was happy to reimburse you the $49.95 service fee given the unique circumstances. Hope it is a quick fix for an electrician.
San Jose, CA
The service and installation is good. But they charge more for the parts.
- Albert Nobal
Albert, Thank you for your feedback. I hope our conversation was helpful. Yes, we do charge more to install the parts than you can buy parts at a store. Our parts are higher quality than those sold in retail stores and many are made especially for Precision Garage Door. Additionally it is quite expensive in California to run a service business that comes to your home. We incur costs for people to answer the phone, training our technicians for months, worker's compensation insurance, payroll taxes, truck expenses, advertising... I am glad your door is working well.
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Contractor License#979078
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
You sent out a man to repair my garage door opener. After examining it thoroughly, he couldn't figure out what the problem was. So I paid him for his time and he left. Now I'm out $49.95 and I don't know any more than I did before he came here. That sucks!
- Clinton Cook