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about Precision Garage Door
Precision Garage Door of San Josehas received 1714 reviews, averaging 4.84 Stars:
San Jose, CA
Mountain View, CA
The garage door wouldn’t close & your technician came out the same day, on time. He was very courteous & efficient & had the door fixed & working perfectly in no time. He explained the problem, the cost, & answered my questions. Your company installed this door opener many years ago. I was happy with the work then & still am. Won’t hesitate to call Precision Door again.
- Nancy Hood
San Jose, CA
I needed a replacement backup battery for my Liftmaster garage door opener. An appointment was available the next day, within a 4-hour window. I was told the technician would call about 15 minutes before his arrival. I didn't get a call, and just happened to look out my front window - the truck was parked in my neighbor's driveway across the street! I walked over and said um... I think you're at the wrong house. :-) Happy that he showed up in the early part of that 4-hour window, and the job was finished quickly. I expected to pay more for the part than if I ordered it myself, but it was 4 times the cost of what I would have paid at Home Depot or Amazon. That seems a bit extreme, but happy to get it fixed.
- Anne
San Jose, CA
Terrible experience! Stay away from Paulino M and this company. I could barely understand what he was talking about. He made a poor problem diagnosis and suggested replacing the springs, rollers, pulleys, and wires to fix my garage door problem. After I paid him $1700, the door could not close. He told me then that I need to replace the opener and left me with the problems that he did not diagnose at the beginning. So I paid for the things that were totally unnecessary. He is using his hammer loosely, hit the door trim twice unnecessarily and broke it. Terrible. Terrible!. How these people qualify to work? Stay away from this place, don't take their quote and diagnosis. Totally unqualified! Zero stars.
- Vladimir Krneta
San Jose, CA
I was able to get an appointment very quickly. The technician was able to get here sooner, which was very appreciated. He diagnosed the problem quickly and fixed it quickly at a reasonable price.
- Anthony Flores
San Jose, CA
Great work and very professional. Springs, cables,rollers, and all 10 door rollers.
- Raimond Cuadrado
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Service Technician Team: Phillip Nguyen
San Jose, CA
This company is amazing. Once discovering our broken malfunctioning garage door, we called Precision based on other reviews and they were right on. They understood the problem and were there to repair it on a Sunday no less. Mario, our service tech was knowledgeable and courteous and understood the issue. He offered us various choices of repair and once we selected what we thought was best, he was on it!!! He repaired it perfectly and it works better and quieter than the original door. We're thrilled with the repair and this company and Mario. Don't hesitate to call them. I feel so blessed I found a reputable, honest and trustworthy company . The Best!!!
- Laverne Garringer
San Jose, CA
I’m happily sitting in my car after going to church, which required me to open and close my garage door then open and close it again when I came home. Your technician, Mario, came to my house this afternoon to repair my inconsistently operating garage door. He found the problem, repaired it and gave my Lift Master door a badly overdue servicing with a bit of an update on some parts, my door is operating properly. I am extremely pleased to deal with your company. I appreciate your quick, prompt, knowledgeable, and thorough work.
- Mary Ann Healy
San Jose, CA
Great Service,Good system easy to use hopefully last for long time
- Ha Le
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Service Technician Team: Paul Brinkman
Campbell, CA
The technician that comes to my house is very knowledgeable, very polite, thanks to him, now I know more about my garage door.
- Elaine Poon
Aptos, CA
An excellent experience overall. When our garage door crashed down on a Saturday we thought our cars might be trapped inside over the weekend. However our immediate telephone contact led to a same-day appointment. The serviceman (Joel) arrived on time and quickly completed a comprehensive repair. He explained our need, gave an acceptable estimate, and kept us fully informed as he proceeded. By the time he departed, we thought of him as friend. Full marks, all round.
- Rodney Shaw
Morgan Hill, CA
We had several issues with our garage door that were sometimes a hit or miss. Sometimes it worked, sometimes it didn’t… Sterling came out and was able to actually determine 3-4 serious issues with our door. We are so very happy to say that we now have a garage door that should no work for the next 20+ years. We honestly could not be happier with the response, the testing and the resolution and repair of our garage door!!!
- Kathy Becker
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Los Gatos, CA
I was very happy with the repair of my garage door. I could not believe everything that had to be replaced. I was shocked at the price but it should be great for years. The repairman was a very good worker and explained everything. He was friendly and thankful he could come on such quick request.
- Patrica Bortle
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Service Technician Team: Mario Mojica
Los Gatos, CA
James was great; called ahead to let me know when he was coming; arrived on time; very competent, friendly, quick.
- Mark Goldman
Santa Cruz, CA
Technician was polite and professional Prompt service, same day.
- Christine Reimann
Morgan Hill, CA
The gentlemen that came out were very nice and answered all my questions. They did a great job!
- Debra Kenyon
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Service Technician Team: Mario Mojica
San Jose, CA
I had two other companies come to help me fix my garage door opener. Precision was the third company and they are now my go to outfit. They performed the repair expertly and tuned up my garage door. They are thorough and good at what they do. I give them a 5.
- Dan Love
San Jose, CA
Joel was very professional and went beyond what our expectations were
- Darlene Padilla
Capitola, CA
Was given estimate for 3/4 hp heavy duty opener installed. Guy from S.J. gave me price of 1499.00. Sounds like bait and switch.
- Dennis Erickson
Sunnyvale, CA
We needed a repair on our very old garage door system. I called Precision and they sent someone out that very same day to inspect, quote and repair. That someone was Paul. Paul was very friendly and professional. He gave me all my options and what they all entailed. He completed the job in the time frame that he quoted. When finished, he explained and demonstrated all functions of my new system. I would highly recommend Precision and Paul as the technician.
- Steve Maranon
Los Gatos, CA
Great service, fast and courteous. Good to have different options to choose .
- Charlene Yip
San Jose, CA
When I discovered a broken spring on my garage door I call the company I last used for repairs. They couldn’t come for four days! I hung up and called Precision. The tech arrived in less than two hours and the hardware replaced in less than an hour. I’m very satisfied and would call Precision again if needed. Thanks, Dean
- Dean Roberts
Sunnyvale, CA
Technician was efficient, courteous, and explained options to me. The work was done professionally and in a timely manner. Excellent service
- Robert Menifee
San Jose, CA
Joel was extremely helpful and a great technician???? this was the second time he came to my home and was glad to have him work on my door. Thank you Joel!
- Sharon Wegley
Palo Alto, CA
The technician arrived early morning, was very enthusiastic and quickly installed the new door hardware. The main problem is the technician did not know how to adjust the hardware so the door could be opened by one person. The spring pressure was not enough to mostly help open the door. I finally had to show/convince him to increase the tension on the springs to allow one to open the door. This a very large door and not probably typical to what the technician normally runs into.
- Dirf Madden
Milpitas, CA
It's been a very long time since I witnessed an employee enjoying his job as much as Joel. For 3 hrs he worked away whistling all the while. Very refreshing to say the least. Joel was very knowledgeable in all aspects of the endevor and explained everything explictly. Your drop down option did not let me select more than one option. But the equiptment also included new springs, new rollers, remotes/keypad and cables.
- Rich Wiseman
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Mountain View, CA
Fabulous service! We called on a Saturday afternoon when our garage door spring broke. Our technician Gavin came out early Sunday morning. He fixed everything efficiently, carefully, and neatly, and was super pleasant and friendly. Five stars for this small, family-owned local business! (And there wasn't even a weekend surcharge!!)
- Karin Jeffrey
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Los Gatos, CA
we called on a wednesday, they said they could be there in an hour..we chose the next day. Antonio, the service rep, was early. he was friendly and polite. outline our options, very informative, and everything was fixed less than 24 hours after we first called.
- Dan
Los Gatos, CA
Our technician, Joel, was amazing! He explained everything from start to finish and obviously is an expert. We will call Precision in the future if we need help with our garage door.
- Ilene/roger Polhemus
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San Jose, CA
There was immediate response to my service call.I was notified when the technician was arriving.The technician explained very well the repairs needed and all questions were answered.I’m fully satisfied with the service.Thank you.
- Teresa Rondaris
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(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.
- Bernard Fong