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about Precision Garage Door in:
Santa Cruz County, CA
Precision Garage Door of San Josehas received 181 reviews, averaging 4.86 Stars:
Scotts Valley, CA
Product:
Aptos, CA
Good job. Luis very professional.
- Christine Capen-frederick
Santa Cruz, CA
Prompt, efficient visit and correction of problem.
- James Poth
Aptos, CA
I am very impressed with your company. From the receptionist who answers the phone, to the technicians who respond to preform the service. Prompt, professional and courteous. The repairs are quoted before any work is done. Very, very happy with the speedy response as well. I would recommend your company to any of my friends or neighbors.
- John Spagnola
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Scotts Valley, CA
Prompt, professional, competent. I've been doing business here for many years and won't go anywhere else.
- Kevin Delgadillo
Product:
Soquel, CA
We were blown away by the excellent service and product we received from Precision. Mike, who provided our estimate and sale, was extremely knowledgeable and straightforward with everything. Luigi, who installed our door, was professional, thorough and efficient. All communication regarding scheduling and payment was smooth. We LOVE our new door and it has exceeded any expectations we had. Highly recommend Precision!
- Jessica Cunningham
Capitola, CA
I had a new garage door opener installed and had all the rollers replaced on the door. I also had a keypad installed outside my garage as well. The installation was excellent and the door now opens and closes nice and quiet. Excellent service.
- Darrell Lewis
Product:
Scotts Valley, CA
The repairmen showed up on time and were Very Professional during their entire visit. I was given 2 job quotes before they started the job. My garage door has never sounded so smooth and I am Very Happy with the job, Thank You Very Much.
- Ferd Bergholz
Capitola, CA
Very professional, efficient and friendly service from Jerry Parker. Very knowledgeable and informative. He was on time and we were happily surprised that he could do the repairs right then and there. We will recommend Jerry and Precision to our friends and family.
- Tom Finnigan
Santa Cruz, CA
The Precision Door Service installed our second garage door 5 years ago. They were very professional and personable. We had no problem with the door till early this morning. I had trouble opening the garage door and had to disengage it. They immediately booked a service in a same day. But it ended up nothing was wrong with the door but some insect blocked a sensor. We appreciated our service man, Jonathan coming all the way just to find a little spider in the sensor. THANK YOU!
- Yuko Hook
Aptos, CA
Philip was courteous, friendly, and above all, professional. He made the needed repairs and tests. He went beyond the minimum by installing a larger wire to handle the digital signals and he secured the control pad on the wall. I would like to have his service again some time. Also the office was easy to schedule the work.
- Richard Hawley
Ben Lomond, CA
Great company to deal with. Same day service and the problem was quickly fixed. I will recommend this company to friends.
- Ken Gorman
Santa Cruz, CA
Phillip Nguyen was very professional and did a great work repairing our garage door. He fixed everything that needed to get fixed in about an hour. After he was done with the repairs he took the time to go over with me to make sure everything was properly working. He gave me some tips about the regular maintenance to the garage door to extend the life of it. Price was fair and he did an excellent job. We are 100% satisfied with the services. This is the second time we have use the services of Precision Door Service and I recommend them 100%.
- Marco Martinez
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Scotts Valley, CA
Technician did an excellent job and took his time to explain all that he did. He represented Precision Door perfectly. He was kind, efficient and knowledgeable!
- Dan Robbins
Santa Cruz, CA
Very professional and thorough service, our tech was scheduled to arrive in the afternoon, same day. We received a call notifying that he may be able to arrive a little early. Received another call shortly after saying it'll be a little bit later due to being rerouted, many techs won't even bother to notify you they'll just show up late. Arrived on site, gave an opinion on what was required to complete the job as expected, discussed additional options to improve the performance of the system. Not a quick and easy job due to the the door being installed poorly by the prior techs, but it was dialed in and running smooth before you knew it on a Sunday afternoon. Thx
- James Harris
Product:
Scotts Valley, CA
Jerry did an excellent job installing our new garage door opener and springs. My husband, who is a very detail-oriented engineer, was impressed with Jerry's technical knowledge and the careful, aligned way he did the wiring.
- Kathryn
Product:
Aptos, CA
Awful service. You're a price gouging company.
- Glenn Weyhausen
Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
Santa Cruz, CA
The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
- Kevin Flowers
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!
- Patricia
Soquel, CA
Paul called and said he was on the way. He arrived on time. After his examination, he explained my options to me thoroughly and in a way a novice could understand. After I made my decision, he proceeded with the project which was a complete garage door opener replacement. He worked steadily until the completion of the project. He took the time to explain how the new system worked and walked me through it all. I am completely happy with the product and all his work. I highly recommend his company and him to anyone needing any work in this area. Steve Hartness
- Steve Hartness
Santa Cruz, CA
I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
- Mark Jaffee
Soquel, CA
Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.
- Bob Lange
Aptos, CA
Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.
- Cyrus Mozayan
Aptos, CA
Five stars. Great service, speedy, professional, smart. Thanks
- Jean W. (don't use full name or city. Thanks.)
Scotts Valley, CA
I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
- John Andrich
Product:
Santa Cruz, CA
Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
- Greg Cummings
Santa Cruz, CA
Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
- Jan Wolf
Ben Lomond, CA
Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
- Lynne Nichols
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Ismael Lopez came when expected after a notifying phone call. He explained and showed me the needed repairs. He completed them in the time expected and also replaced one failing keypad and fixed the second. He provided us with an additional remote and connected all systems to they worked. We are very pleased with Precision Overhead Garage Door Service.
- Bill Schraft and Margaret Schraft