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about Precision Garage Door in:
Santa Cruz County, CA
Precision Garage Door of San Josehas received 165 reviews, averaging 4.85 Stars:
Aptos, CA
Aptos, CA
New Springs, bearings, rollers, trolley the works- Excellent Service-showed up on time, explained services and options and made recommendations along with how to lubricate in the future.
- Karen Rice
Aptos, CA
Your people replaced the garage door mechanism some years ago and installed the device to open the door from outside (which I have found very helpful). It was this device that needed a new battery which, when one of my daughters removed the old battery also removed a small part of one of the connectors. I was very favorably impressed with Philip's manners and expertise; I, however, found the service a bit expensive.
- Mary Selby
Santa Cruz, CA
The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.
- Kevin Flowers
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!
- Patricia
Soquel, CA
Paul called and said he was on the way. He arrived on time. After his examination, he explained my options to me thoroughly and in a way a novice could understand. After I made my decision, he proceeded with the project which was a complete garage door opener replacement. He worked steadily until the completion of the project. He took the time to explain how the new system worked and walked me through it all. I am completely happy with the product and all his work. I highly recommend his company and him to anyone needing any work in this area. Steve Hartness
- Steve Hartness
Santa Cruz, CA
I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.
- Mark Jaffee
Soquel, CA
Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.
- Bob Lange
Aptos, CA
Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.
- Cyrus Mozayan
Aptos, CA
Five stars. Great service, speedy, professional, smart. Thanks
- Jean W. (don't use full name or city. Thanks.)
Scotts Valley, CA
I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
- John Andrich
Product:
Santa Cruz, CA
Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg
- Greg Cummings
Santa Cruz, CA
Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
- Jan Wolf
Ben Lomond, CA
Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
- Lynne Nichols
Santa Cruz, CA
Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
- Suzan Gurga
Aptos, CA
Mike did a great job. Very efficient
- Suzette Dohrmann
Product:
Santa Cruz, CA
Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
- Steve Burke
Santa Cruz, CA
Mike was early, did a nice clean job, the door works perfectly right now
- Benjamin Welch
Product:
Boulder Creek, CA
Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.
- Mark Ferreri
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Aptos, CA
Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!
- Anonymous
Product:
Santa Cruz, CA
I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
- Jim Northcutt
Watsonville, CA
Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you
- Windy Ash
Product:
Santa Cruz, CA
The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
- Paul Chandler
Watsonville, CA
We found Precision in the phone book and we were happy with the friendly service and skill of Blake.
- Stan Mcmahan
Santa Cruz, CA
Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
- Constance Hatfield
Product:
Aptos, CA
Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.
- Rama Khalsa
Product:
Scotts Valley, CA
New motor and rollers along with keypad.
- Bob Stevens
Product:
Scotts Valley, CA
Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....
- Tom Dawson
Santa Cruz, CA
I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
- Freddie Hanson
Product:
Watsonville, CA
Prior experience with company, originally found through mailer
- Jill Mancini
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Awful service. You're a price gouging company.
- Glenn Weyhausen