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about Precision Garage Door
Precision Garage Door of San Josehas received 1793 reviews, averaging 4.84 Stars:
Gilroy, CA
Santa Cruz, CA
Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.
- Suzan Gurga
Mountain View, CA
Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
- Jean Anderson
Aptos, CA
Mike did a great job. Very efficient
- Suzette Dohrmann
Product:
San Jose, CA
I purchased a new door opener from Precision Doors for several reasons . They received high ratings on Yelp, I have used them before, and they offered same day service.
- Greg Davis
Product:
San Jose, CA
Biggest rip off of my life. It only took less than 15 minutes to have my garage door fixed and I was charged $399.95. I will never recommend this company to anybody.
- Judy Goulart
Los Gatos, CA
Nice service and fast, Jerry did great job on our garage door repair!
- Yanping Ju
San Jose, CA
Technician did a wonderful job in repairing the bottom of the door to keep unwanted critters out. All as I requested.
- Bob Seidenberg
Mountain View, CA
This is an outstanding company! We have been a customer of Precision Door for almost 20 years, Startring with a door/opener purchase in 2000, and followed by a purchase of a replacement door/opener in 2015. We have used them for all required service calls as well. Our most recent service was excellent as always. Perfect scheduling. James W. our service technician was very professional who arrived on time, and performed the repair in the estimated time with the highest quality. They have my highest recommendation.
- Paul Petersen
San Jose, CA
Great technician. I'm very pleased with the result. Contacting and arranging appointment was easy. Good company to deal with. I would highly recommend Precision.
- Martha Caravaca
Service Provided:
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Door Installation Team : Luigi Lopez
San Jose, CA
My garage door stopped working yesterday, a broken spring. I found Precision Door Service through Goolgle and made an appointment for Sunday morning. Today, I had an opportunity to meet Mario and Alex. They came to the house, provided a diagnosis and repaired my garage door in less than two hours. Both technicians were professional and demonstrated a lot of courtesy. Thank you for your services. I will recommend your company to my HOA and community. Regards
- Max Sanchez
Product:
San Jose, CA
Phillip is a great access to your company. On time fast work and showed me all the points to service. Thank you for Phillip N.
- Jim Farrell
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Service Technician Team: Phillip Nguyen
Santa Cruz, CA
Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!
- Steve Burke
San Jose, CA
Mario was absolutely nice, professional and clean. I would recommend them highly! 5 stars for sure!
- Daniel Wood
Product:
Saratoga, CA
I called around 4:30 pm on Tuesday when my garage door couldn't be opened. I was told all Precision techs were booked and got scheduled for Jerry to arrive at 12:30-4:30 pm next day. Jerry did call around 1 pm and said he was with another customer and gave me an updated arrival time between 2:30 and 3:00 pm. Around 3:10 pm Mario whose picture was not even on the website called and told me he's coming instead around 4 pm. He showed up 5 minutes to four. Up to now, not quite that great. I was, however, quite impressed with Mario's professional skill. He very quickly identified the problem - the spring was broken. He also suggested roller replacements for better performance. After I agreed to the detailed quote he showed me, he patiently replaced the springs and the rollers. He even helped re-locate the locking mechanism so I now can lock the garage door. Finally he spray-lubricated all the moving parts of the garage door. He was very polite, knowledgeable, and neat.
- David Yen
Product:
San Jose, CA
Very knowledgable technician. Explained thoroughly the replacement of broken & worn out parts and other repair.
- Reynaldo Cunanan
Cupertino, CA
Great service!
- Edna Cate
Cupertino, CA
The new insulated door is very quiet, and so is the belt driven Lift Master garage door opener. The installer was on time and very proficient.Sorry I forgot his name. He is a Mexican with an Italian name. Overall I am very happy with this garage door replacement.
- John Wong
San Jose, CA
I called late on Friday and by the next morning my garage door was fixed. Brandon was super punctual and professional. My options were given to me without pressure and in no time he had my door fixed. Highly recommended. Thank You Brandon
- Ramon Caban
Redwood City, CA
I was very happy with the work performed by Brandon he new what he was doing.He was very informative and upgraded the springs for the heavy door
- Daniel Rogers
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Service Technician Team: Brandon Brooks
Los Gatos, CA
We were in a bind - our garage door had failed with the cars inside - on a Sunday. One call to Precision and they had a technician out on a Sunday morning. Sheridan was terrific. Fast, efficient, and on time. I am delighted and would definitely recommend Precision
- Richard Goldberg
Santa Clara, CA
Job well done! Mike R did an excellent job! Very professionally done! I would recommend precision to all my Neibor’s!
- A Hyder
Sunnyvale, CA
Joshua was very professional and efficient. He showed up promptly to fix the broken torsion spring at the garage door. Also we got the new drums and cables. He spent time to ensure the whole system was functioning well before he left. It was a pleasant experience to work with Joshua.
- Cecilia Gin
Product:
San Jose, CA
Brandon Brooks was our technician. He was a true professional. He clearly explained what needed to be done and then explained how the new garage door system works. He was easy to talk to, efficient, and friendly. He even cleaned up after the job was completed. If we ever have to call Precision Door again (we hope not!), Brandon will be our go-to guy.
- Kenneth Entin
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Service Technician Team: Brandon Brooks
San Jose, CA
I contacted The San Jose Service Area at 7:21AM, Friday 30th August. After explaining to the receptionist my issue and after taking some information she arranged to have a technician contact me between 12:30PM and 4:30 PM. Mike contacted me at 10:20AM to say he would be available at 11:30AM. He arrived on time and reviewed the issue and gave me a quote. I agreed and he started the job. After dismantling the broken parts he observed other issues. These he showed me and again gave me the cost of replacing them. I agreed and he finished the job just before Noon. He was very polite, professional, and I would recommend him and the company to friends, neighbors, and acquaintances for the 5 star service.
- Richard Day
Product:
Mountain View, CA
Technicians Mario & Erik called in advance of arrival and arrived when promised. Both were very professional and courteous making good recommendations after examining my 20 year old overhead door. They made the repairs and serviced all other moving parts. I was pleased with their work and courtesy. My only negative is the pricing of the parts needing replacement: (2) seven foot torsion cables $286 and (2) cable drums $196.56. This did include labor to install but still seemed somewhat expensive.
- Dale Kuersten
Product:
Saratoga, CA
Would you like to pay $50.00 for someone coming down to tell the quote and not taking their service ? This is what Precision business model does. I got a spring broken and call Precision. One guy came in and tried to convince me that I need to replace everything for $2300+ in total. The same garage door opener is ~300 from Homedepot and they charge ~800. The spring price is ~400 while I got it done at $309 from other company. By the time I have to let Precision's guy go, I realized that I had to pay them $50.00 for their doing nothing but coming down to give me a quote. If you are going to have their business anyway, why do you waste time on reading the reviews here ? If you are just looking for possibilities to have Precision's service, DO NOT CALL them at all !!! Keep in mind that is $50.00 call to get a quote only.
- Peter Zu
San Jose, CA
Jerry Parker did a great job. He was fast and efficient and explained what he was doing thoroughly. As a single woman this is important to feel confident having repairs done.
- Diane Caselli
Product:
San Jose, CA
Just had service on my garage door to reduce noise. The technician, Jerry, did an awesome job of identifying and remedying some of the issues that were contributing to the problem. Much better now! Wonderful experience. Thanks so much.
- Rick
San Jose, CA
Daniel did a good job in doing a repair on our garage door. Very professional and knowledgeable . Came on time I’ll give 5 stars
- Jennilyn Suasin
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Great response time. arrived as scheduled. Did what I needed to have done however I am not sure what their 21 point inspection consists of. CAUTION be sure to print out and give to the technician your printed coupon for free service call found on their site before he starts billing you ( and I must admit it says so on their site however I forgot to bring it out and when I mentioned to him that I had it it was too late and he charged me the service call plus the other charges) I would of saved 25.00 and he would of just charged for the 99.00 labor) therefore I would say that I would recommend they ask before they start the billing if the customer has a coupon this would truly be customer service. In this case I should of followed instructions as per their web and therefore I would recommend them to other friends as the work was done according to my request.
- Al Pinheiro