Garage Door Repair in Santa Cruz, CA - Page 3

Kevin Flowers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer, Phillip, was everything you’d want: professional, polite, personable, knowledgeable, and tidy. Highly recommended.

Patricia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was great! My door was out of commission right in the middle of the corona virus. Alex arrived with his mask on, explained what needed to be done, gave me an estimate and started in. He was very efficient and had the job done in no time. I am a happy customer!

Steve Hartness

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul called and said he was on the way. He arrived on time. After his examination, he explained my options to me thoroughly and in a way a novice could understand. After I made my decision, he proceeded with the project which was a complete garage door opener replacement. He worked steadily until the completion of the project. He took the time to explain how the new system worked and walked me through it all. I am completely happy with the product and all his work. I highly recommend his company and him to anyone needing any work in this area. Steve Hartness

Mark Jaffee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed same day response; this was primary selection criteria. Also, being Diamond certified weighed heavily in my selection. Also, the service tech (Alex)did admirable work in a difficult repair situation. He remained calm and focused in light of unexpected problems.

Bob Lange

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.

Cyrus Mozayan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Showed up the day I called and performed an excellent job on my garage door. Technician, Phillip, was very courteous, knowledgeable and professional. I’ll definitely use their services again and recommend them highly.

Jean W. (don't use full name or city. Thanks.)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars. Great service, speedy, professional, smart. Thanks

John Andrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.

Greg Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sorry I am sending this so long after service. I do want you to know that your service person did a great job. He was informative and thorough. The work was well done and complete. Thank you greg

Jan Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.

Lynne Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.

Suzan Gurga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a great thorough job replacing our broken garage door. I'd recommend them to anyone needing a new installation of a door.

Suzette Dohrmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did a great job. Very efficient

Steve Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry did a super job. Very nice man, super professional and an expert. He made a problematic door work! Great job Jerry!

Benjamin Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was early, did a nice clean job, the door works perfectly right now

Mark Ferreri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.

Anonymous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!

Jim Northcutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!

Windy Ash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you

Paul Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.

Stan Mcmahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We found Precision in the phone book and we were happy with the friendly service and skill of Blake.

Constance Hatfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.

Rama Khalsa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.

Bob Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New motor and rollers along with keypad.

Tom Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....

Freddie Hanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!

Jill Mancini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prior experience with company, originally found through mailer

Jim Zesch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !

Peter Mueller-wille

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.

Marsha Brandt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dale was excellent. He explained everything to me in a clear, understandable way. He did a fabulous job fixing all the problems. My garage door works so smoothly now. This is the second time I have used your company. Very happy with the results both times. Thank you.