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about Precision Garage Door in:
Santa Cruz County, CA
Precision Garage Door of San Josehas received 178 reviews, averaging 4.86 Stars:
Santa Cruz, CA
Product:
Boulder Creek, CA
Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.
- Mark Ferreri
Product:
Service Technician Team: Phillip Nguyen
Aptos, CA
Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!
- Anonymous
Product:
Santa Cruz, CA
I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!
- Jim Northcutt
Watsonville, CA
Wonderful job. Came fast, very nice worker was very helpful too. He’s a keeper. Great work. Thank you
- Windy Ash
Product:
Santa Cruz, CA
The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
- Paul Chandler
Watsonville, CA
We found Precision in the phone book and we were happy with the friendly service and skill of Blake.
- Stan Mcmahan
Santa Cruz, CA
Blake did an outstanding job. We had a 26 yr. old system in need of major repair. Blake laid out three different options for the work, including costs, warranties, and discounts. We opted for the complete repair and replacement of the system including two new remote controllers. Blake worked diligently and thoroughly with minimum clutter to our garage. His people skills and customer service were exceptionally high. He showed us how to operate the new system, and we were delighted with the smooth quiet operation, once installed. Blake also made strategic adjustments to the frame of the system to avoid wear and tear on the moving parts, the garage door itself, and improve alignment of the whole system. We would highly recommend Blake and Precision Door to anyone.
- Constance Hatfield
Product:
Aptos, CA
Blake was a professional and competent and efficient staff member who programmed two new remotes for me in no time.
- Rama Khalsa
Product:
Scotts Valley, CA
New motor and rollers along with keypad.
- Bob Stevens
Product:
Scotts Valley, CA
Blake is a wonderful five star technician. He explained in a very patient manner what needed to be done. He arrived on time with a very positive, can do attitude. His finished workmanship was excellent....
- Tom Dawson
Santa Cruz, CA
I called Precision door and a technician named Blake was at my house to repair the broken spring the next day. He was friendly, professional and did the repair quickly, I am so pleased with the service I received and highly recommend your company. I give Blake and your company five stars. I will be calling your company to replace the door in the future!
- Freddie Hanson
Product:
Watsonville, CA
Prior experience with company, originally found through mailer
- Jill Mancini
Product:
Santa Cruz, CA
Gabriel arrived within 2 hours of my initial call to Precision Door Service - VERY FAST ! He had all the attributes of a Bay Scout - helpful, knowledgeable, polite, accommodating ( I guess I don't remember the Boy Scout code as well as I used to.) But he was very good. He diagnosed and fixed the door closing issue I was experiencing and did a few other odds and ends I mentioned to him. Overall my satisfaction couldn't be higher : - ) Thanks !
- Jim Zesch
Santa Cruz, CA
Technician was supposed to arrive between 8-12. He called at 12:30 saying that he would arrive at 1. Once it was determined that our garage door opener needed replacement, the installer sold us the most expensive opener without offering any options. It would have been better if he had been on time and provided an option of openers instead of immediately jumping to the most expensive. I would not recommend this company to friends/family. Installation was done competently.
- Peter Mueller-wille
Product:
Scotts Valley, CA
Dale was excellent. He explained everything to me in a clear, understandable way. He did a fabulous job fixing all the problems. My garage door works so smoothly now. This is the second time I have used your company. Very happy with the results both times. Thank you.
- Marsha Brandt
Product:
Boulder Creek, CA
My garage door did not fully open. I could not get my truck into my garage. The motor was raised and new rails were put in. I am very pleased with the modified installation. I can now get my truck into the garage.
- David Emrick
David, Thank you. Our technicians are well trained and so can fix almost anything they encounter within reason. It is our pleasure to serve you.
Product:
Service Technician Team: Paulino M
Santa Cruz, CA
Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service
- Paul and Carol Cabanlit
Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.
Product:
Scotts Valley, CA
The technician was very professional and courteous. He did a great job in repairing my garage door. I would recommend Precision Door Service to my neighbors and friends.
- Mike Holmgren
Scotts Valley, CA
What a great guy. The technician was so friendly, courteous and competent in the repair of my garage door! I sure wish all repairmen were like that. Thank you Precision Door Service for a job well done.
- Charlie Welch
Watsonville, CA
I was thoroughly impressed with the repair done by the technician. He knew exactly what was wrong, had all of the parts on hand and repaired my garage door quickly. I highly recommend Precision Door Service!
- Nancy New
Product:
Santa Cruz, CA
Precision Door Service was prompt and courteous when we called. They did not push us for emergency repair, instead we asked if it was an option. They were able to send a technician out within a couple hours, phone ahead notification was timely and the service was excellent. Paulino walked us through the entire process and made suggestions, there was no agenda. Very impressed with the technicians knowledge of the mechanics of our overhead garage door.
- Kevin Muir
Boulder Creek, CA
The technician was very patient in explaining and answering all my questions and concerns regarding the repair of my garage door. He was very clear and concise about explaining the process, very service oriented experience. Good service, good prices.
- Hope Morgan
Product:
Capitola, CA
Wow! This was a 5 star excellent installation! The installer was on time, very professional, cordial and knew his job. The new garage door looks more perfect than I had ever expected! I definitely received 5 star service and will recommend Precision Door Service to all my neighbors and friends.
- Diane Stapes
Product:
Soquel, CA
The service was amazing. Cory was efficient and had great customer service. I would definitely use Precision again - especially if Cory was the technician.
- Linda
Linda, You are "amazing". Taking your valuable time to review our garage door service. It is our pleasure to serve you.
Product:
Santa Cruz, CA
The technician was courteous and replaced my garage door springs in no time at all. I would surely recommend Precision Door Services to family and friends.
- Jose A.
Product:
Santa Cruz, CA
Great Service! The technician produced high quality work while replacing my garage door springs. He also did a superb job on cleaning up after the job was completed. I will certainly recommend Precision Door Service to friends and family.
- Ron Schmitt
Product:
Santa Cruz, CA
Call
- Judy Nielsen
Capitola, CA
Call
- Judy Hansen
Santa Cruz, CA
Cory arrived on time and got our garage door up and running again. He was great and a pleasure to deal with. Thank you Cory now our garage door and home look amazing! thank you.
- Keith Spellman
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Mike was early, did a nice clean job, the door works perfectly right now
- Benjamin Welch