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Phillip Nguyen
Average: 4.89 stars
Phillip Nguyen's Bio:
Hi I'm Phillip, I like fantasy novels and my favorite author is Brandon Sanderson why my favorite trilogy is The Mistborn series. I have very dry humor and I'm sorry about it. I like to play video games on occasion, my favorite sports are tennis, waterpolo and volleyball. I enjoy working at Precision Garage Door and helping customers with their garage door needs. I look forward to servicing all of your garage door needs.
San Jose, CA
Sunnyvale, CA
Philip is a very knowledgeable technician he identified the problem and gave several options for repairs according to our situation.
- Dan Romani
San Jose, CA
Technician's were on time and very professional. They diagnosed the problem very quickly and fixed it in a timely manner.
- Bob Fraka
San Jose, CA
professional worked excellent will call again
- Leo Dearagon
San Jose, CA
It is the second time that Phillip helps me with garage doors issues. He arrived on time, he is very professional on his approach to solving the problems and does so with precision, diligence and knowledge. I highly recommend Phillip's services and those of his company Alberto G
- Alberto G
Los Altos, CA
Philip is very professional and polite. After he came to check my garage door which was stopped working, he patiently gave me his experty's opinion of what happened and how to solved it. He re-programmed the machine, changed roolers and then clean the area. I am so happy for the service and will hire them again
- Iris Guo
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Aptos, CA
My LiftMaster garage stopped working last Saturday due to code change failure. Phillip and his colleague arrived this afternoon and quickly reprogrammed the outside remote and car remotes. Phillip noticed that one of the roller guides had jumped the rail and replaced it with a new one. Thank you, also, to the young assistant who lubricated the LiftMaster track and chain. I highly recommend Precision Door Service of Santa Cruz County! ????
- Andrew Pudan
Campbell, CA
Phillip arrived on time, he knew what to do and worked true to the name of the company. With Precision. I recommend Precision and Phillip with a five star rating.
- Mark Derobertis
San Jose, CA
Customer service was polite and quickly set up my appointment using the information I gave her. The technician and his assistant called to give me their arrival time. They quickly analyzed the problem and corrected the sensor and did a quick lubrication. Th technician also took the time to leave detailed information on how to follow up. I am extremely happy dealing with Precision for their services and would refer them to anyone needing garage door purchases or repairs.
- Betty Russell
San Jose, CA
Philip the technician did a great job in resolving the issue with my garage door. He also took the time to answer all of my questions and concerns. He was truly helpful in giving an assessment and quote on what parts and service needed to keep my garage door working in the near futture.
- Dan Basuil
Morgan Hill, CA
It's rare these days to find a company with this level of service excellence. I called at 8:30am, at 4:30 as promised Phillip turned up, quoted there and then, replaced the motor and all the accessory parts in 2 hours. Then he showed me everything I needed before he left - he was outstanding.
- Dave Carter
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Milpitas, CA
Our technician was Phillip Nguyen and he was absolutely outstanding. He installed 2 garage door openers (for large and small doors, as well as the remote controls and the "My Q" app on our iPhones). He performed the service on March 15, 2023 and we apologize for the delay in providing this rating due to our traveling. But, we could not let his customer-focused attitude go without notice. He was meticulous and took extra care to ensure that we understood how to operate the doors and the app. We selected him, because of the narrative he provided on your website and customer ratings. You are fortunate to have him as a team member and we were very fortunate to be his customer. Thank you!
- James Bradley
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San Jose, CA
Came out with in an hour! Very professional and explained everything. Thank you Phillip N the tech who was so helpful!
- Desiree Pimentel
San Jose, CA
Technician showed up as expected and quickly re-programmed the key pad and remote. Wasn't able to program my car to open the garage door since the opener is old and not really compatable with the new cars. It was a very quick and efficient appointment. Thanks for the great service!
- Kris
San Jose, CA
Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.
- Fred Prochaska
San Jose, CA
Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.
- Bernard Fong
San Jose, CA
Great work and very professional. Springs, cables,rollers, and all 10 door rollers.
- Raimond Cuadrado
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Los Gatos, CA
Great service, fast and courteous. Good to have different options to choose .
- Charlene Yip
San Jose, CA
Fast, excellent service.
- Kasey Souza
San Jose, CA
Technician informative. Fixed garage door quickly. Other work needs to be done but it’s too costly at this time. Basically the technician said what he did today is a bandaid.
- Sharleen Lopez
San Jose, CA
The technicians were friendly and professional. Work was done quickly and they showed up right on time. This is the second time we've used Precision Garage Door and I highly recommend them.
- Tom Redfern
Mountain View, CA
Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!
- Fran Beauharnois
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Palo Alto, CA
Thank you Precision! We had a five-star service today to repair our garage door opener. The technician was outstanding in every respect.
- Edmund Rumble
Santa Clara, CA
Phillip did a great job in fixing my garage door problems. He gave me a few options and explained them thoroughly. His execution was quick and accurate, and my garage door is working great and extremely quiet now. I recommend this company to everyone.
- Tom Schworetzky
San Jose, CA
Phillip Nguy?n completed repairs on the two car garage door of my rental and installed new operator, etc. Phillip was very skilled and knowledgeable in his craft. He was punctual, worked in an organized and efficient manner and completed his work effortlessly. Phillip was very personable and pleasant and exhibited a conscientious desire to please the customer. Thank you for having such high quality knowledgeable employees.
- Sue Lambert
San Jose, CA
Excellent service! They showed up on time, gave us a fair estimate, and completed the job in a most timely fashion.
- David Lang
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San Jose, CA
Timely repair of garage door. Explained work needed. Presented Detailed quotation. Very friendly. Well done.
- Harold Klepfer
San Jose, CA
Philip was amazing he… he was on time and extremely knowledgeable. He took the time to explain what he was doing and why he was doing it! I will definitely use Precision again !
- Bill Provax
San Jose, CA
The repairs to the garage door/Liftmaster were done by Phillip, he was very knowledgeable and answered all our questions. The initial problem, broken spring, was fixed along with replacement of worn parts (rollers and end bearing plates). He gave us instructions for remote controls and regarding the loss of power and manual feature, which I tried and was pleased to know I will be able to do this. We had to wait till the evening for the service appointment, but it was worth it not to have to worry and I can get my car out of the garage now, Thank you and Phillip too.
- Sue Gaumont
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Sunnyvale, CA
A superb job! 5 stars.
- Lazar Fleishman
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Hi Manager of Precision Garage Door: I would like tell you that I appreciated the efficient and timely manner to carry on his repair work on our broken garage door. Phil called us ahead of time before he came in, and then the way he explained the issue I had with our garage door. While he was working, I was surprised at his speedy and efficient way to proceed the repair job. You should be proud of having such a good worker under you. I am looking for a copy of your receipt of our Visa payment. Takashi Komatsuzaki
- Takashi Komatsuzaki