Carole and Seth Michelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys came on time, as promised, diagnosed the problem immediately, gave me options to fix it, and then fixed it. They were courteous, and professional. Great job, folks! Thanks.

David Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive: Fast, excellent service! The technicians were friendly, professional, and knowledgeable.

Jill Mcfarlen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. On time, stayed late to finish the job. Exxplained the scope of the job and afterwards carefully explained the finish with instructions to operate the new system (motor and key pad). Cleaned up and took away the old parts.

Martha Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and efficient service. Gave three possible options with different price points.

Takashi Komatsuzaki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Manager of Precision Garage Door: I would like tell you that I appreciated the efficient and timely manner to carry on his repair work on our broken garage door. Phil called us ahead of time before he came in, and then the way he explained the issue I had with our garage door. While he was working, I was surprised at his speedy and efficient way to proceed the repair job. You should be proud of having such a good worker under you. I am looking for a copy of your receipt of our Visa payment. Takashi Komatsuzaki

Dan Romani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip is a very knowledgeable technician he identified the problem and gave several options for repairs according to our situation.

Bob Fraka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician's were on time and very professional. They diagnosed the problem very quickly and fixed it in a timely manner.

Leo Dearagon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

professional worked excellent will call again

Alberto G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It is the second time that Phillip helps me with garage doors issues. He arrived on time, he is very professional on his approach to solving the problems and does so with precision, diligence and knowledge. I highly recommend Phillip's services and those of his company Alberto G

Iris Guo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip is very professional and polite. After he came to check my garage door which was stopped working, he patiently gave me his experty's opinion of what happened and how to solved it. He re-programmed the machine, changed roolers and then clean the area. I am so happy for the service and will hire them again

Andrew Pudan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My LiftMaster garage stopped working last Saturday due to code change failure. Phillip and his colleague arrived this afternoon and quickly reprogrammed the outside remote and car remotes. Phillip noticed that one of the roller guides had jumped the rail and replaced it with a new one. Thank you, also, to the young assistant who lubricated the LiftMaster track and chain. I highly recommend Precision Door Service of Santa Cruz County! ????

Mark Derobertis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip arrived on time, he knew what to do and worked true to the name of the company. With Precision. I recommend Precision and Phillip with a five star rating.

Betty Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service was polite and quickly set up my appointment using the information I gave her. The technician and his assistant called to give me their arrival time. They quickly analyzed the problem and corrected the sensor and did a quick lubrication. Th technician also took the time to leave detailed information on how to follow up. I am extremely happy dealing with Precision for their services and would refer them to anyone needing garage door purchases or repairs.

Dan Basuil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip the technician did a great job in resolving the issue with my garage door. He also took the time to answer all of my questions and concerns. He was truly helpful in giving an assessment and quote on what parts and service needed to keep my garage door working in the near futture.

Dave Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's rare these days to find a company with this level of service excellence. I called at 8:30am, at 4:30 as promised Phillip turned up, quoted there and then, replaced the motor and all the accessory parts in 2 hours. Then he showed me everything I needed before he left - he was outstanding.

James Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Phillip Nguyen and he was absolutely outstanding. He installed 2 garage door openers (for large and small doors, as well as the remote controls and the "My Q" app on our iPhones). He performed the service on March 15, 2023 and we apologize for the delay in providing this rating due to our traveling. But, we could not let his customer-focused attitude go without notice. He was meticulous and took extra care to ensure that we understood how to operate the doors and the app. We selected him, because of the narrative he provided on your website and customer ratings. You are fortunate to have him as a team member and we were very fortunate to be his customer. Thank you!

Desiree Pimentel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out with in an hour! Very professional and explained everything. Thank you Phillip N the tech who was so helpful!

Kris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician showed up as expected and quickly re-programmed the key pad and remote. Wasn't able to program my car to open the garage door since the opener is old and not really compatable with the new cars. It was a very quick and efficient appointment. Thanks for the great service!

Fred Prochaska

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.

Bernard Fong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip came Friday Jan26.Was professional,courteous,very pleasant n easy to talk to.Solved issue with door right away.Gave a thorough explanation n options for a new garage door,was very detail oriented,I noticed,has a positive attitude n helpful.Decided to have a new garage door install on Friday Jan 12.Phillip is an excellent communicator,very glad to have met him.Thanks again Phillip.

Raimond Cuadrado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work and very professional. Springs, cables,rollers, and all 10 door rollers.

Charlene Yip

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, fast and courteous. Good to have different options to choose .

Kasey Souza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, excellent service.

Sharleen Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician informative. Fixed garage door quickly. Other work needs to be done but it’s too costly at this time. Basically the technician said what he did today is a bandaid.

Tom Redfern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were friendly and professional. Work was done quickly and they showed up right on time. This is the second time we've used Precision Garage Door and I highly recommend them.

Fran Beauharnois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip did a terrific job for us. He inspected the old components and took the time to clearly explain his findings. He then presented us with two options. We chose to have the garage door opener, springs, rollers and drum replaced. The work was completed in about two and a half hours. He then took time to explain the operation and features of the new system. All questions were addressed. We highly recommend Percision!

Edmund Rumble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision! We had a five-star service today to repair our garage door opener. The technician was outstanding in every respect.

Tom Schworetzky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip did a great job in fixing my garage door problems. He gave me a few options and explained them thoroughly. His execution was quick and accurate, and my garage door is working great and extremely quiet now. I recommend this company to everyone.

Sue Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip Nguy?n completed repairs on the two car garage door of my rental and installed new operator, etc. Phillip was very skilled and knowledgeable in his craft. He was punctual, worked in an organized and efficient manner and completed his work effortlessly. Phillip was very personable and pleasant and exhibited a conscientious desire to please the customer. Thank you for having such high quality knowledgeable employees.

David Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! They showed up on time, gave us a fair estimate, and completed the job in a most timely fashion.