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Brandon Brooks
Average: 4.71 stars
Brandon Brooks's Bio:
Hello everyone , I am Brandon , I am a Canadian from Vancouver Canada . I have been living in the Bay Area now for about 15 years . I enjoy all that the bay and California has to offer , I enjoy golfing , biking , traveling and adventure .I live on the peninsula with my girlfriend and 2 Siamese cats . I have been in the garage door business for 8 years now and enjoy it every day . Working with precision has been a absolute privilege . I enjoy meeting new customers and taking on new challenges everyday . It is always my goal to leave a job with happy customers and a job well done .
San Jose, CA
San Jose, CA
Brandon performed a good job
- Carlito De mesa
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San Jose, CA
My very old garage door opener finally quit working. I was pretty sure the opener was not fixable plus it was 26 years old & had not been working properly for months. After reading the advertisements in the paper & seeing the commercials on TV. I decided to call Precision for an appointment. I was sure I needed a new garage door opener but I also wanted to get an evaluation on how to bring my garage door into the 21st century. I made an appointment online for Monday 7/15 between 8am-12noon. Brandon called me at 9:00am & told me he was on the way to my house. Brandon Brooks arrived at 9:30. He was friendly, courteous, & professional. He evaluated my situation and explained what needed to be done. He gave me a fair price so I agreed to have him do the suggested work. Brandon started working immediately--2 1/2 hours later the job was fully done. New garage door opener, new key pads, new remotes, & more. The garage door works fantastic now! A big thanks to "5 star" Brandon Brooks! Brandon was very personable & easy to talk to through-out the installation. I had an excellent experience with Precision, and highly recommend technician Brandon Brooks.
- Robert Crabtree
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Los Altos, CA
Our drive motor gave out after more than 25 years. We called precision door service and they came out the same day and replaced our motor. Our service person, Brandon, was extremely friendly and competent. The new drive came with a motion sensor light and a panel attached to our garage so we can open it without the remote. We also got two remotes included and we purchased a third. Overall, we were very pleased with both the service and the product. I would highly recommend precision door.
- Anna and mark Pryor
Redwood City, CA
We appreciate the quick attention and same day appointment. Everyone was very courteous including Brandon our service rep.
- Jill Mizono
Saratoga, CA
Professional service from the moment I gave them a call on a weekend. Someone responded to my call right away and set up an appointment within a few days. The serviceman showed up at the time of the appointment, told us what issues we had with our garage doors and the cost, and fixed them right away.
- Barathi Sethuraman
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I've been getting your commercials on radio and TV for weeks now and when my garage for failed on Friday, knowing that it was at least passed any warrantee I just called PGD. Your service man was here the next day and knew exactly what to do to replace mine that had provided better than 25 yeas of faithful service. He was pleasant and efficient and explained every step in the process. Only Issue I have with your service is that he didn't leave an invoice or copy of my paid receipt. In stead he said one would be sent by email and when it came by email the next day in order for me to get a copy it meant installing another program and being 84 and not being a computer whiz could to get a receipt and had to call in and request one be sent by the US mail, and I am still waiting for its arrival.
- Louis Wall
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Milpitas, CA
Brandon was very helpful in resolving my garage door problem, he made the necessary adjustments to my door to make it work again. I would give him a 5 star rating
- Henry Gee
Sunnyvale, CA
The very old garage door opener stopped working. Brandon diagnosed and fixed the promblem promptly. He replaced the garage door opener, the spring, two bearings and one hinge. He had all the parts required and did the job by himself in record time. The door now is very smooth or quiet when opening and closing it. Brandon is an awesome service engineer.
- Jose Miqui
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Sunnyvale, CA
Brandon is tops! He did Avery th
- Stig Lundh
San Jose, CA
Brandon Brooks handled my service call. He was great. Showed up on time, and got right to it. He knew what needed to be fixed, or changed, in no time. And then he was very quick and effecient in getting he job done and completed. All while being excellent descriptions to me on the entire process. Much thanks to Brandon for an excellent experience.
- Alan Jaffe
Los Altos, CA
Overall, I was very pleased with my service and installer. However, I was disappointed when after the installer left, I discovered the Liftmaster WLED model (which I was told is high-end/quality) does not work with the built-in (homelink) buttons in my 2015 Ford Escape or the 2008 Ford Explorer. According to the liftmaster manual it may require another communication box which wasnt supplied. I had no problem with my 20 year old craftsman lift (before it broke). It just seems crazy to provide a product without this feature, or even check and resolve before leaving. Fortunately I paid for a second hand held controller, so I can use those for my two cars.
- Jim Desimpel
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San Jose, CA
I wish there was more than 5 star that I can give it to your serviceman Brandon, He installed a new garage opener about 8 month ago in our house in San Jose, which suddenly stopped working and we needed a quick response to our problem. I called Precision Door Service and they assigned Brandon to our call who was very familiar with our garage door. He showed up on time and did a very professional work replacing our unit with a new one and all of his work was covered under warranty. I really appreciate his work and his company's support of their customers. Thanks Many !
- Allen Mira
Palo Alto, CA
Empathetic courteous staff in office and field. Excellent personable technician who solved problem promptly. Thank you
- Edna Jamati
San Jose, CA
Brandon Brooks went beyond the job that he was here to do. He was very knowledgeable, instructive and efficient. Thanks
- Frank Adams
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Sunnyvale, CA
Reliable, friendly and knowledgeable, both employees assessed the situation completely and gave clear recommendations. I’ve used Precision before and will use them in the future. I am very satisfied with their services.
- Janet Sigler
Santa Clara, CA
I called Precision and scheduled an appointment for my garage door which was operating sluggish. Technician came on time and told me I needed all the hardware on my door needed to be replaced or have a new door installed. I asked the Precision technician if the door springs could be wound up a bit more to help out the door in the opening mode. The technician declined. The cost of the door hardware replacement was $1600.00 and a new door was $3200.00. After sleeping on this garage door issue, I called another business, which I've used before to take a look at my door. They came, wound both door springs, lubricated the screw drive shaft and the screw carrier/rails. The garage door opened and closed like new!
- Steven Furuta
Redwood City, CA
They were here as promised and fixed the problem.
- Robert Carew
Redwood City, CA
Great job!!!!
- Inna Davy
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San Jose, CA
We found you through a Google search for local garage door repair companies. We had a previous repair done by a smaller company out of Morgan Hill, and weren't very satisfied with the price or the work done. We are very satisfied by the repair done by Brandon from your company, and appreciate his advice about the issues with our garage door (we are renting, so the damage is all pre-existing). He did a great job fixing the current issue and tuning the door up, and we will recommend your company to our landlord for the long-term replacement and service on this garage door. BTW, your phone lines did not work very well for trying to make contact to schedule an appointment. Perhaps because of the COVID issues and limited phone answering resources (Brandon did mention that you are super busy right now when I asked). I found your website's Chat option to work much better, and that's how I made the same-day appointment for service. Thank you very much.
- Mike Berke
Sunnyvale, CA
Branden was fantastic. He got everything fixed and even came back to make an adjustment. I really appreciate his courtesy and work!
- Kris Tachibana
Palo Alto, CA
Came on the same day, called 30 minutes ahead so I didn't have to hang around waiting. Fixed the problem quickly and serviced the door. Very happy with the work.
- Piero Pianetta
San Jose, CA
Very good service and quick respond time. Tech was very friendly and fast.
- Socorro Saboff
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San Jose, CA
Our garage door spring broke the day after Thanksgiving. I chose to call Precision Door service based on Excellent reviews and rating on Google and they truly delivered. I got a next day appointment on a holiday weekend in spite of rain and cold, windy weather. Brandon arrived on time after his earlier call and diagnosed the problem immediately and also pointed out that rollers, drums and several bearings were worn out (they were 30+ years old which came with the door). He went over the options and we chose to get them replaced instead of a new door. The job was done very efficiently and professionally. Our garage door is now very quiet and smooth like a new one and we saved a bunch of money. Thanks for an outstanding service. Highly recommended.
- Dushyant Desai
San Jose, CA
Brandon did a 5 star great and fast job and could instantly see what my Garage needed to work properly and smoothly. I will definitely use Precision Garage Door Service again when I need further service!
- Andrew G
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Mountain View, CA
Brandon Brooks inspect the garage door opener and pointed out all the worn out parts. He suggested I install a new one. I was not surprised since the opener was at least 35 years old. He had one on the truck which he installed. He worked quickly and thoroughly. I love all the new features which Brandon explained to me.
- Jean Anderson
San Jose, CA
I called late on Friday and by the next morning my garage door was fixed. Brandon was super punctual and professional. My options were given to me without pressure and in no time he had my door fixed. Highly recommended. Thank You Brandon
- Ramon Caban
Redwood City, CA
I was very happy with the work performed by Brandon he new what he was doing.He was very informative and upgraded the springs for the heavy door
- Daniel Rogers
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San Jose, CA
Brandon Brooks was our technician. He was a true professional. He clearly explained what needed to be done and then explained how the new garage door system works. He was easy to talk to, efficient, and friendly. He even cleaned up after the job was completed. If we ever have to call Precision Door again (we hope not!), Brandon will be our go-to guy.
- Kenneth Entin
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Santa Clara, CA
Brendon Brooks inspected the garage door and showed me how the 25-year old door was beginning to fail in its rolling mechanism. He replaced all worn-out parts, and I am glad I had it done. Excellent work.
- Peter Rosenblad
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
This is the worst experience I have had. If I could give 0 stars I would. I had Precision Garage Door install my garage door. It was quite expensive but I agreed to proceed because the company is advertised as family owned. Now that the battery had to be replaced, I was prepared to do it myself. But when I tried to open the battery box, it looked like the screw had been stripped, probably when it was installed. I was really concerned so I called Precision Garage Door. The woman I spoke to said it would be 50% off $69.95 and that a worker would contact me. Later in the afternoon, I received a telephone call on my landline (which is not my primary line). The worker said he called me 6 times on my cell phone (he did not) and then indicated it would be $200+ a service fee to open the box and put in a battery! He then said I could do it myself by purchasing a Milwaukee 1/4 inch drive to take care of an issue that was caused by the original installer. To add to everything else, he then said he would message me a picture (he did not). If anyone asks me if I could recommend a garage door firm, it certainly will NOT be Precision Garage Door.
- Kenneth Entin