Garage Door Repair in San Jose - Page 57

George Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision after having hired competitors twice to first install a garage door and then a second vendor for a servicing need. Both of these experiences left me feeling as though I had been taken for a ride. This time I called Precision based on reviews and I am leaving this review as Mike, Precision Technician, fixed my door providing a complete overiview of issues during estimate, proposing a fix and in the end saving me time and money (he went out of his way to minimize the impact for me). He was professional and most of all honest and concerned. I will look no further then Precision should I ever need garage door services. And I will recommend to all who ask and likely some who don't.

Erma Romani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were given a 4 hour window for the appointment however Josh the technician called and came 20 min later he was very knowledgeable professional attentive to every detail would recommend this company

Mark Ferreri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip showed up on time. After reviewing what might need to be done and why, he explained it in detail and answered all the questions I had. The drive , motor and spring replacements were done in the amount of time he had indicated and he showed me proper operation and explained the features of the product he installed and also covered recommended maintenance on the door itself as well as those things he had replaced.

Lisa Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a problem with the sensor on one of our garage doors. Mike corrected the issues. We received excellent customer service!! This is the second time we have used Precision. Thank you!1

Jake Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our garage door repaired by Precision. The technician gave a a courtesy call 20 minutes before arriving and was prompt. Philip was knowledgeable, communicative and very thorough and efficient. The whole experience was pleasant and completely to our satisfaction. Would definitely recommend Precision for garage door repairs.

Jean Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because most of my neighbors have had new garage doors installed by you. Also, you repaired my old garage door 4 or 5 years ago. Your installer was superb, he did a great job in a very short time, I'm very pleased with my new garage door. Thank you. Jean Wilcox

Katheryn Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I couldn't open my garage door, and Gabriel came out within 90 minutes. He gave me a clear estimate of the work and the price and then he replaced the broken spring. He explained all his work to me and did a wonderful job! And he was friendly and nice as well. Definitely 5 stars for Gabriel and Precision.

Nikhil Menon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake was able to quickly identify the issue and give an expert opinion on how to fix it with the price and other charges. He was able to resolve my queries and I would definitely recommend him and Precision.

Kyle Sheikh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry Parker came to over house, he did a wonderful job explaining the ongoing maintenance of the garage door. Our issue was simple, there was no electric to the mounting unit.

john s carmack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry was extremely Competent and Efficient. Very personable also. He overhauled all door components as well as installing a new premium garage door opener. I would rate him Five Stars!

Nicolette Cline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Job was performed in a very good time frame, there was availability next day for service which was great. All encounters with service techs was great and they were professional, friendly and courteous. Very pleased with company and service and will choose them again if needed.

Tyson Salsberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding work. Mario was professional, courteous and timely. I highly recommend him and Precision Door!

Huan Le

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent overall services! Friendly and attentive. Thank you.

Judi Leonard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Former owner of my home had a Precision sticker attached to the garage wall. My opener finally died and I called Precision to help. Blake came the same day, he had everything he needed in his truck and had me set up in little over an hour. Friendly, polite young man. Would definitely recommend this company.

Sharon Finn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Star company, excellent service on my new garage door. Both Mike Munoz, and Daniel Hernandez were right on time and very professional. Daniel did a excellent job are the installation of our Garage Door. I highly recommend Precision Door Service.

Mike Musolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent. It would be helpful if the email included approximate time of installation and that the customer will be given a call approximately 30 minutes before arriving. I was told verbally by phone but had several contractors and over time I was confused. Thank you, highly recommend your service.

Irene Brand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry Parker, arrived on time explained everything clearly, my son-in-law Robert Henderson handled everything for me. Hi Pat, Robert here; we can all have peace of mind, knowing that Irene is safe and secure. Robert

Anonymous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!

David Yee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James W. was the service technician who responded to my call for replacement of a broken spring. He was professional, took the time to inspect my garage door, and provided me with an overview of existing and potential problems Although I did not have him replace all of the components he identified that might need replacing at some future time there was NO pressure to have the suggested work done at this time. The replacement of door springs and cables was done quickly and efficiently in just over an hour. Overall, I am very pleased with James and his efficient and timely service.

Bruce Guptill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door is a excellent company to have your garage door done. Mario the technician did a fantastic job on the installation. He was very professional and new what he was doing. All the trades should have a technician like Mario and that is why I give Precision door a solid 5 star rating.

Pat Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service receives a 5+ rating. They are prompt, courteous, provide excellent service and fair pricing. I highly recommend them. Pat Osborne

Eliza Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much John Chisgar for your dedication to help us fixed the garage door opener so quickly. You are amazing. He explained well and give me the options of the choice too. Even help me to program my car against the garage door opener. Highly recommend to all. Thank you, Eliza

Yeri Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came early in the morning, around 8:30 and made repairs within half an hour! Price also was reasonable and really great and kind service. Thank you so much!

Brent H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service - I called in at 1pm and got an appointment for 3-7pm. James and Daniel were there shortly after 3pm. They were thorough and courteous. Since my door was over 20 years old, in addition to replacing the springs they replaced the cables and added a stiffener to the top panel.

Leslie Goodlow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A receipt was never emailed only this survey. Good technician, but bad business systems, no email receipt, had to call to get one, appointment originally set for April 30 between 12:30 and 4:30. Noone showed up. When I called they said the receptionist never set up the appointment since I didn't finalize the call. Not true, I stated OK when she said the time, she didn't ask for any more info, said nothing so I hung up. Technicians are very good, systems, or management seems to be problematic.

Dave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry showed up on time and diagnosed why our garage door wouldn’t open. There were 3 problems with how our door had been installed. He then fixed them quickly and we were up and running. He also educated me on how to better maintain the doors — I learned a lot — and as an extra bonus he pointed out a mistake in how our fence was installed (totally unrelated to the garage door) that I could fix. He really went above and beyond!

Phillip Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional, & knowledgable. with fair feess

Jean Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's technician did an excellent job at very short notice. I would certainly have them again and so would the members of my neighborhood who recommended Precision to me.

Jim Northcutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I waited too long to complete this review and now have forgotten the young man's name. Regardless, I've been impressed with my two interactions with this company as it's clear they emphasize customer service. I find that refreshing because they really are the only name when it comes to this service and I'm not sure they need to go the extra mile. The young man who fixed my issue is attending college in Santa Clara, Ca. and will soon be graduating AND getting married. He's from Tennessee I believe and was a true pleasure to talk to. So I'd like to tell you as an owner of this company how impressed I was with your employee. I'd also tell his parents if I had the chance, you raised a fine young man and should be commended. This company really is something special!

Taliver Heath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Pros: Answered the phone at 5am when I called. Very courteous on the phone, detailed, and immediately gave an acceptable window (10am-2pm). The Cons: Didn't call ahead of time despite telling me he would (minor). Coming near the end of the window (minor). Then the work was "You have to get all these things new", which included two springs, a roller, and two drums. The full cost was $1125 with installation. I then checked and found a new door, fully installed, from another company would be closr to $1300, and it would include an actual new door, springs, motor, and everything else. We ended up paying because our car was trapped in the garage before the guy arrived, and we didn't feel comfortable saying "No" after he started working. So, while prompt, if you can avoid calling them, you should.