Garage Door Repair in San Jose - Page 37

Mark Derobertis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip arrived on time, he knew what to do and worked true to the name of the company. With Precision. I recommend Precision and Phillip with a five star rating.

Sharon benz & Dennis Cullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on our garage door broke just after we tucked both our cars in the garage for the night. How nice to be able to call Precision at 8:30PM, talk to a real person, and make an appointment for the next day. The technician contacted us when he was on his way, well within our promised service window. He was very personable, explained our options after a thorough inspection of our door and all the components. He was even able to raise the door - Herculean strength! The estimate was detailed and he gave us alternatives. The work was done in about 1.5 hours and our door has never run more smoothly. Good job!

Conde Burnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision serviceman Paul Brinkman came at 7:45 pm to repair a broken wheel off the track on my garage door. He did a clean and proper repair. When he left the door was purring. Thanks Precision I have used you numerous times now and you always have come same day no matter the time and got me going again. I really appreciate that with all the homeless that troll the neighborhood just looking for something to steal.

Paula S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the quick response, fast and exceptional service. Paul was very thorough and knowledgeable, and he finished the efficiently.

Alex Dzigurski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul is amazing Excellent work

Xin Zhou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul’s work was outstanding—swift and meticulous. I truly value and appreciate the quality he delivered. However, I have concerns regarding the billing. While I believe Paul’s expertise warrants the cost, the breakdown suggesting a significant portion went to materials feels off. I’ve seen similar components on Home Depot and Amazon for half the price. I’m more than willing to pay for Paul’s professionalism, but I’d prefer not to feel overcharged for materials.

Mark Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a spring and cable issue. The garage door tracks were bowed from the weight of the half collapsed door. Paul gave me a list of options that would do the repair. The work was performed after a few hours. He had all the parts on hand. He was professional and courteous. Glad I called Precision.

Angela Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected your company because of the recent commercials l saw on television. I was impressed with your staff from the moment my phone call was answered before 8am to my appointment within 4 hours, to receiving a call within 2 hours from your technician, Paul Brinkman, who was then on his way, his presentation and knowledge of the services I needed to the quick and promptness of completing the job left me very happy. I will be referring any and everyone I know to your company who needs service on their garage doors.

Gina Passantino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Overhead Garage Door Service at around 10:30AM due to my garage door malfunction. I gave a description of the problem and was told a Technician would arrive between 12:00 and 4:00PM , and I would also receive a call prior to the Techs arrival. Paul Brinkman called me at 12:45PM and informed me that he would arrive by 1:15PM. Paul arrived before 1:15PM. He was polite and friendly. Utilizing his years of experience and technical talents, Paul quickly assessed the situation, and informed me of the actions he could take to repair the garage door. I agreed to the repairs. Paul repaired the garage door and exceeded my expectations for the garage door service repair. Paul Brinkman is a totally awesome Tech!

Richard Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joel is tops. Give him a raise. I want him next time which I hope will be never.

Mark Gagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was the best. Super knowledgeable, friendly and efficient at getting the job done. I would recommend him to anyone!

Anna and mark Pryor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our drive motor gave out after more than 25 years. We called precision door service and they came out the same day and replaced our motor. Our service person, Brandon, was extremely friendly and competent. The new drive came with a motion sensor light and a panel attached to our garage so we can open it without the remote. We also got two remotes included and we purchased a third. Overall, we were very pleased with both the service and the product. I would highly recommend precision door.

Kevina Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service from Paul Brinkmanship today! Very helpful and explained not only the work that he was doing today, but also how I can avoid this situation in the future. He also offered me some upgrades which I will make at a later date. He was informative and not pushy about it. Very pleasant and knowledgeable guy! Hopefully I’ll get someone as nice as him again if I ever need service! Thanks Paul! -Kevina

Mark Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Brinkmann , was able to answer all my questions and he was upfront with his answers . Paul is very knowledgeable about his work. I hope that if I need any work done in the future, Paul will be the technician.

Julie Vo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I rarely write reviews but felt compelled to let you know what an excellent job Joel Jaimez did installing my new garage opener, springs and other parts. I had called Precision because my garage door had issues closing and would get stuck. Joel called before arriving, did a thorough inspection and safety assessment, and made various recommendations. He was earnest, polite, knowledgeable and professional. He answered all my questions, educated me on how to maintain my new equipment and was clear and professional in his communication. It left me with a really good impression of Precision, and I would highly recommend your services and Joel Jaimez to all my friends and family.

Janine Burrier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the service. Joel worked far into the night to get my garage open and car rescued. Will definitely use your company again for any other garage door issues.

Anthony Bayquen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Customer Service & Technician..Very Happy

Grant Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job and glad we chose Precision Door to fix our door,and Paul Brinkman did a good job and was very courteous and helpful and professional. The person that answered the phone when I called and made the appointment was also very courteous and helpful also. Thank you for your help. Grant Chandler,

Betty Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service was polite and quickly set up my appointment using the information I gave her. The technician and his assistant called to give me their arrival time. They quickly analyzed the problem and corrected the sensor and did a quick lubrication. Th technician also took the time to leave detailed information on how to follow up. I am extremely happy dealing with Precision for their services and would refer them to anyone needing garage door purchases or repairs.

Rich Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Called late on Sunday and scheduled service for Monday. Showed up on time. The serviceman, Paul Brinkman, was professional, polite and informative on my choices. The Service was performed in good time and quality. Recommend and will use them again.

Jill Mizono

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We appreciate the quick attention and same day appointment. Everyone was very courteous including Brandon our service rep.

Dan Basuil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Philip the technician did a great job in resolving the issue with my garage door. He also took the time to answer all of my questions and concerns. He was truly helpful in giving an assessment and quote on what parts and service needed to keep my garage door working in the near futture.

Yuriy Okfenkrug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joel was very polite and professional. I am absolutely satisfied with his job

Norman Jung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Be prepared to pay at least $1,700 for repair (my garage door had a broken spring). The repairman did a efficient job of repairing my garage door. He did something to let me raise the door in case of a power failure, but he didn't tell me what it was, and now I am unable to raise the door by myself. I assume he did this to require me to call for repair in case of a power failure. Not cool!

Kathryn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciate the quick (next day) response to my call. Ian was helpful, knowledgeable, and fun to talk with. He showed me how to avoid a blocked sensor in future, lubricated the system, and replaced the springs (preventive maintenance). I highly recommend Precision.

Dave Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's rare these days to find a company with this level of service excellence. I called at 8:30am, at 4:30 as promised Phillip turned up, quoted there and then, replaced the motor and all the accessory parts in 2 hours. Then he showed me everything I needed before he left - he was outstanding.

Susanne Rondeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed a door and motor replacement. As advertised your staff was awesome and efficient. Our installer, Moises, did an fantastic job. He called ahead, arrived before the scheduled time and reviewed the system with us including all the options for use 4th our phones. He swept up all the debris, ours and his and took it with him. We have only had it for two days but it is so silent and works perfectly. Your Company is everything it advertises it is! We have worked with many companies on a variety of repairs, alterations and additions. You deserve a 6 star review!

James Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Phillip Nguyen and he was absolutely outstanding. He installed 2 garage door openers (for large and small doors, as well as the remote controls and the "My Q" app on our iPhones). He performed the service on March 15, 2023 and we apologize for the delay in providing this rating due to our traveling. But, we could not let his customer-focused attitude go without notice. He was meticulous and took extra care to ensure that we understood how to operate the doors and the app. We selected him, because of the narrative he provided on your website and customer ratings. You are fortunate to have him as a team member and we were very fortunate to be his customer. Thank you!

Paul Robles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent price and quick service!

Connie Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Brinkman came out yesterday to repair my garage door ..... he explained what needed to be done and gave me an estimate. He was courteous and professional....I would definitely use this company again.