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Garage Door Repair Reviews in San Jose (Page 44)
Precision Garage Door of San Josehas received 2552 reviews, averaging 4.87 Stars:
Cupertino, CA
Sunnyvale, CA
Living in our home for almost 25 years, we have had many occasions to have repair work done on our garage doors and openers. Recently one of the two springs broke on our double door. We had no idea when they had been replaced, but we knew it was quite a while ago. One of the cables snapped as well. Since we have two springs we were pretty sure that both springs had to be replaced. After seeing numerous Precision Garage Door TV commercials, and checking them on line, we discovered that they answer all calls 24/7 with one of their own employees both of which are not a common practice in their industry. We called on Monday morning and we set up an appointment for Tuesday. We received an email confirming the appointment complete with the name of the assigned tech, Jonathan Castro, as well as his personal bio. The appointment was set for 8a-12a and as promised, I received a call from Jonathan letting us know he would be at the house in about 30 minutes. Jonathan arrived in 30 minutes as promised. We reviewed the damage and he went over a number of repair options which included replacing not only both springs and both cables, but a number of other parts that over the many years of use showed obvious signs of deterioration. We approved the option to replace all the parts recommended. The bottom line included an extended warranty as well as a "senior discount" Jonathan was professional and personable and displayed an extreme degree of knowledge about his product and industry. Many thanks to Jonathan and Precision Garage Door. We will certainly recommend them to our friends, family and neighbors.
- Stu Ganz
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Santa Clara, CA
Mr Mejia was very professional and friendly gave me different options from repair and completed the job quickly and safely. Thank you for a great job
- Terry Holopirek
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Service Technician Team: Paulino M
Milpitas, CA
He took the time to tell us what was wrong and he fixed it.
- Jackie Hardman
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Service Technician Team: Paulino M
San Jose, CA
Excellent work and fast!
- Dan Basuil
Los Gatos, CA
Excellent service!
- Ramiro Hurtado
San Jose, CA
outstanding customer service
- Roger Marquez
Los Gatos, CA
Jerry did a super job WELL DONE
- Scott Mcvea
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San Jose, CA
My garage door was not working and so I called Precision. Jerry, technician, assigned for my work was out on a job and gave me time he would be coming. He called beforehand and arrived on time. Jerry is a great technician with tons of knowledge. He explained each and every part of the system as he was checking it and let me know the pros and cons of the different type of parts. He completed inspection and gave me 3 options to choose from to get the work done. No sales pressure! I selected the option and he got the job done in a very short time. He is a great professional and expert in his work. I highly recommend Jerry & his company to anyone who needs to get his garage door related problem fixed. Very good service. Thanks you! Rajiv
- Rajiv Jadhav
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San Jose, CA
Very impressed with Precision as I called on a Saturday around 3:30 p.m. and they schedule an appointment between 10-2 on Sunday. At 9:45 a.m. I received a phone call from the technician, Jonathan, letting me know he was en route and would be at my house around 10:15 a.m. At 10:15 a.m. he knocked on my door, within 2 minutes of him walking into my garage he had diagnosed the problem. My garage door was working again by 10:45 a.m. He was very professional, explained things, and went over and beyond by lubricating all parts. My garage door is so quiet, you cannot hear it open anymore as you could before. The repairs came with a three-year warranty. I would highly recommend this company and specifically Jonathan.
- Shelly Maselli
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Redwood City, CA
Very professional service. Travis did a thorough review of my very old and unusually large door. Significant issues were shown to me and fix options were clearly explained. Travis got right to work and replaced springs, bearings, and rollers so the door rolls easily and quietly. The opener was replaced. The bottom seal was replaced. All needed parts were on the truck. Everything was carefully adjusted and runs almost silently. All this done right away. I am confident that the door will function well for a long time. My door is now much safer! Thanks to Travis and Precision!
- Jeff Ferguson
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San Jose, CA
Fantastic service. Give your tech a raise for his excellent service. Thanks again.
- Arlen Blum
San Jose, CA
This company ripped me off by replacing a garage door vault lock which took him five minutes to do and then charged me over 343 dollars. The very same part at Home Depot is 12 bucks. Then he tried to sell me things I didn’t need like a complete new opener and door springs. I will never use this company again
- George Schifano
Hi Mr. Schifano, Thanks for taking the time to speak with me last week. I'm hoping that after our conversation your customer experience improved. We appreciate you choosing Precision Garage Door. Please do not hesitate to reach out to our team or myself directly if you need any further assistance. Please keep an eye out for a link that will allow you to update your customer experience should you feel it improved after our conversation. Thank you! Freddy Cespedes General Manager Precision Garage Door
Sunnyvale, CA
Michael Munoz was my sales rep who helped me make the right decisions for my new garage door, panel design, motor and belt. He was friendly and helpful, giving me the information I needed to pick the features that I needed. Luigi Lopez was the technician who installed my garage door. It was amazing to watch the methodical way he took the old garage door apart and put together the new door. His steps were efficient yet he was always careful to measure and measure again to check that everything was right so the job was done correctly. He explained the operation of the door and answered all my questions. My beautiful garage door now hums as it opens and closes. I am very happy with your product and your employees! I will be happy to recommend your company to family and friends.
- Chris I.
Santa Clara, CA
My garage door was fixed on the same day when worker came to my home. He had all necessary equipment to get the job done. Now that’s precision and I loved worker’s expertise.
- Betty Cintas
San Jose, CA
I was very surprised when I was informed that I did not need to purchase a new garage door opener. It turned out to be a safety sensor issue. The technician was very professional and knowledgeable. I would recommend Precision door For all your garage door repairs.
- Larry Lawson
San Jose, CA
Technician was very professional. He showed up on time, and did the repair work well. Very good service!
- Tamba Tugbawa
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Service Technician Team: Paulino M
San Jose, CA
Many thanks to Precision Garage Doors for their quick and professional response to our garage door repair request, even on Mother's Day! Technician Mario Mojica was a joy to work with. He was friendly, thorough, efficient and obviously very experienced. We will definitely use Precision Garage Doors for any future garage door repairs or replacements.
- Allan Abati
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Mountain View, CA
My garage door and opener were replaced. Precision staff were professional, courteous and friendly from the start. The business logos on your van and shirts inspired confidence, and my quote was explained thoroughly. My rep was responsive to texts, and the installer arrived on time and completed his work efficiently. The new door is great, and the process of getting to it was very pleasant. Thank you!
- M. Chadwick
Milpitas, CA
We have today Jerry Parker repairing our garage door. He was on time(he called on his way and he was earlier than scheduled time). He is very knowledgeable and provide a lot of information on the work to be done and during the repair. I have called Precision Door Service before and always they have provided an excellent service but so far Jerry has been the best. I will definitely keep recommending this company. Jerry thanks a lot for your service.
- Domingo Rangel
San Jose, CA
The technician knew what he was doing and very knowledgeable. He came over on the weekend as well.
- Darlene Padilla
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Los Altos, CA
Thank you so very much, Precision, for coming to the rescue when our old garage door opener failed. Paul not only professionally replaced the unit, but all the worn belts, berrings, and wheels, and he took the time to train us on the operation. We feel very secure now to have such a great service as yours available to us when we need it, and at reasonable prices, so we highly recommend your services.
- Shane Dunkle
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Service Technician Team: Paul Brinkman
Shout out to Phillip! Thank you SO much! We called this morning and by this afternoon our garage door was up and running! Phillip was very informative and thorough. He installed a new motor for our garage door. Pleasure to have him work on our home. He even cleaned up and took away all the parts and waste. So glad we called for help. Hailing from Montara, California.
- Robert, Charlotte and Rita Rice
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Service Technician Team: Phillip Nguyen
San Jose, CA
I called at 7:30 a.m. and they were done by 10:30 the same day. Exeptional service. Well done
- Craig Cabral
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San Jose, CA
The tech was great he listened n came over after he replaced springs n adjusted door over my neighbors Becky 2doors down then worked on mine safety checked n adjusted closing pressure on opener he was good n knowledgeable!!! Thanks for coming over rite away!!! Vince !!!
- Vince Adino
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San Jose, CA
Mario is a lovely young man, very personable and professional. He was punctual and took care of a future problem, which was cost saving for me. I really appreciated the service.
- Francesca Pulis
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Sunnyvale, CA
Mario the garage door technician was very polite and gave good advice.
- Jonathan Abadano
Sunnyvale, CA
Precision was so easy to deal with from the first call and making an appointment to post-installation. They showed up on time and no surprises regarding the pricing. Reasonable and no nonsense. Just the way I like it. We needed to rent our duplex within in short time span and Precision came thru. I would highly recommend them and would reuse them again.
- Lisa & Tom Kingshill
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Morgan Hill, CA
I reschedule twice to have two garage doors replaced due to a delayed kitchen remodel project. This company was very professional handling the complexity. Moses then came and installed my new insulated doors in about 5 hours. The site was clean; the old debris removed; the installation professional; the hardware top shelf; the pricing great. Doors look and work perfect. Thank you very much.
- Allan Mccarthy
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San Jose, CA
Jonathan called to let us know when he would arrive, did an assessment of the problem and got straight to work. He replaced the springs and then lubricated everything. Door works green now and one can barely hear it!
- Joan Shepley
Licenses
Contractor License#979078
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Jerry was very informative and did a complete job of identifying the problem I was having, correcting it and doing other work that was needed.
- Darryl Stow