Garage Door Repair Reviews in San Jose (Page 43)

Very professional, efficient and friendly service from Jerry Parker. Very knowledgeable and informative. He was on time and we were happily surprised that he could do the repairs right then and there. We will recommend Jerry and Precision to our friends and family.

- Tom Finnigan

Prompt, courteous, and professional. Tech had all the parts and equiptment to perform all the work we needed done at the time of service appointment. I highly recommend Precision.

- Mary Cane

Straight forward assessment. Quality work. Fast courteous service.

- Chris Valverde

Phillip was extremely professional. He called to inform us when he was on his way and his arrival time. He was courteous, explained all the repairs thoroughly and patiently. He had a great attitude and was great to work with. Our garage door operates smoothly and much quieter now.

- Michelle & grant Acosta

My daughter recommended you when my garage fell the day we were leaving. When we returned I called and you were able to make the appointment for the next day. I was expecting to be purchasing a new door but James was convinced he could fix it like new. He replaced the rollers , spring, cables and while there a new Lift Master opener. It works like new and we saved money by not buying a new door. Thank you for great service. We will highly recommend you at Precision.

- Jeanet Ritchie

I called Precision and scheduled an appointment for my garage door which was operating sluggish. Technician came on time and told me I needed all the hardware on my door needed to be replaced or have a new door installed. I asked the Precision technician if the door springs could be wound up a bit more to help out the door in the opening mode. The technician declined. The cost of the door hardware replacement was $1600.00 and a new door was $3200.00. After sleeping on this garage door issue, I called another business, which I've used before to take a look at my door. They came, wound both door springs, lubricated the screw drive shaft and the screw carrier/rails. The garage door opened and closed like new!

- Steven Furuta

Quick service (around 45 minutes), and Sheridan gave us 2 choices for repair of the garage door. We chose to save the replacement of cables until the next service. I found Precision Door Services in a 2019 Diamond Certified Directory. The company was not listed in the Buy Local phone book for Campbell, Los Gatos, & Saratoga.

- Judith Simpson

You guys helped me 3 years ago and the service was great. Same this time around. Kyle was early, professional and provided excellent customer service.

- Anthony Montez

This was a bait and switch scam. The claim their trip/service fees are low but then charged another $99 for a five minute programming fee for my elderly mother’s garage door opener. Will never recommend this company to anyone!!

- Elena Raak

It was nice to find a company that works on the weekend. I would have hated to leave my car out for several days. The technicians arrived on time, explained and showed me exactly what the problems were, and after giving me an estimate, promptly and efficiently completed the repairs.

- Gail Welka

Prompt ,professional service! Phillip provided repair options and up front pricing.

- Melinda Stephens

Arrived on time and programmed new remotes so my garage door could be opener when returning from outside

- Barbara Frank

Great reference from a friend! Immediate response, punctual service time and fast replacement of broken parts! Professional, clean and friendly! Highly recommend this company.

- T & J Hocevar

Phillip was simply awesome. He was pleasant, earlier and more responsive than the estimated time, knowledgeable, really knew what he was doing, got right to work, finished in good time. He is simply an excellent young man. Please extend my gratitude to him for a job extremely well done - and with such a good attitude/spirit. Ernest+

- Ernest Cockrell

It was a pleasure to have Jerry repair my garage door. He explained to what happened and why. Excellent service!!!

- Pat Ulibarri

The Precision Door Service installed our second garage door 5 years ago. They were very professional and personable. We had no problem with the door till early this morning. I had trouble opening the garage door and had to disengage it. They immediately booked a service in a same day. But it ended up nothing was wrong with the door but some insect blocked a sensor. We appreciated our service man, Jonathan coming all the way just to find a little spider in the sensor. THANK YOU!

- Yuko Hook

Thanks for coming out on a Saturday. Fixed our broken spring on garage door within 30 mns. I would call Precision again, and am glad to be supporting local businesses!

- John Pina

Great service!

- Gary Heintz

Jerry is very knowledgeable and professional. He arrived on time with mask on and did excellent job to replace the spring and other parts on Saturday. Thanks you very much.

- Shuangquan Wang

On time, fair pricing and neat.

- James Stewart

They were here as promised and fixed the problem.

- Robert Carew

They lived up to their promise of coming on the same day if called by 1 PM... on a Sunday. They did an excellent job of repairing my garage door which had gone off it's track. They also did some preventive maintenance. The workers were professional and polite. I highly recommend this company.

- Paul Laughton

Definitely a 5 star company, prompt response and on time. Well, 10 minutes later than promised, but called to let me know. Who does that these days? On my refer to friends list

- Marcia Sonnenberg

Philip was courteous, friendly, and above all, professional. He made the needed repairs and tests. He went beyond the minimum by installing a larger wire to handle the digital signals and he secured the control pad on the wall. I would like to have his service again some time. Also the office was easy to schedule the work.

- Richard Hawley

We just had our old garage door opener down on us and needed to get it replaced quickly. I did research on line looking at comments and reviews and took a chance on Precision. So glad we did. Mario was prompt, courteous and did an excellent job. As older customers we really appreciate how carefully and clearly he explained everything. We would definitely recommend Precision to anyone.

- Bob Blackmer

Great company to deal with. Same day service and the problem was quickly fixed. I will recommend this company to friends.

- Ken Gorman

I have been using Precision for years. Very prompt and knowledgeable. James did a great job. Above and beyond problem. Super reasonable price.

- Rob Cunningham

Professionalism and prompt service from the initial call to the technician (Paulino M) completing the work was exceptional. Was impressed with the individual who answered the call (believe it was Melissa). She was very thorough and clear with her communications. She was professional in scheduling the service and ensuring all the details were correct. Excellent customer support, you are fortunate to have her on your team! Paulino M arrived ahead of schedule (same day of the initial call) and called when he was 20 minutes from arriving. Upon arrival Paulino was quick to ascertain the garage door failure (Torsion spring) and recommended replacing both springs and the Torsion Spring Center support precision bearings, which I agreed. He also made a recommendation to replace the door drums and a couple other wearing parts which I felt could wait and he didn’t pressure me. As for the pricing for the springs and bearing I was disappointed. I’ve owned a company for many years and understand how parts are marked up to cover a companies overhead costs. The highest quality springs on the market are less than half what we were charged and moderate quality springs are 1/3 the cost. As for the bearings, I was shocked to see the charge for the bearings, since I work with bearings. The markup was 4x and unjustified since most individuals are not familiar with this and would not question or investigate a realistic cost for this 2 Pack Garage Door Torsion Spring Center Support Precision Bearing. Overall, we received excellent, prompt, professional, and courteous service. Would have applied 5 stars, however the markup on replacement parts was excessive and disappointing. One final note, if anyone at Precision Door Service would like to disagree with my observations, I would be open to discussing this and make an amendment if proven incorrect.

- Bob Scarbrough

Phillip Nguyen was very professional and did a great work repairing our garage door. He fixed everything that needed to get fixed in about an hour. After he was done with the repairs he took the time to go over with me to make sure everything was properly working. He gave me some tips about the regular maintenance to the garage door to extend the life of it. Price was fair and he did an excellent job. We are 100% satisfied with the services. This is the second time we have use the services of Precision Door Service and I recommend them 100%.

- Marco Martinez

very good service....very good work....very good technician

- Michael Joseph