Garage Door Repair Reviews in San Jose Area, CA (Page 11)

Our garage door spring snapped at the end of the day and we called Precision to see if a technician could come in the morning as we had a construction crew needing the garage in the morning. Kevin arrived promptly in the morning and repaired the door, efficiently and courteously. He outlined the condition of other components of the garage door and we will be using this company in the future when we do the remaining upgrades. Outstanding service both from the technician and the operator who took our service call. I Highly recommend this company

- Allison Cecilio

Mario was wonderful! He came out on Mother's Day, assessed the issue, gave me an estimate of the cost for a few different options and did a GREAT job. I am so appreciative of his efforts. It isn't comfortable to be trapped inside because the garage door couldn't be safely opened. Instead of an unbalanced door that creaked, strained horribly and groaned mercilessly, it hums like a kitten now. Woohoo! Thank you so very much! Cathy

- Cathy Newton

Anytime in the future we have an issue with our garage door, I hope Mario is available to work the problem. He is pleasant to deal with, works quickly, and the results he produces are outstanding.

- Robert Dickinson

Excellent service Quick response Work done in a timely manner

- A Hyder

Thank you for the excellent service!!! Paul was the best! He was friendly, informative, and very understanding! He made the experience truly painless. His knowledge and skill were obvious and his customer service was exceptional. I would highly recommend Precision to my friends and family!! Thanks again!

- Scott Dreblow

Paul Brinkman was our service tech. He did a wonderful job, and explained everything in detail, and made suggestions on how to better make use of our product. He was very patient, knowledgable, and personable. Thank you for your great service!

- Martha & Victor Saldania

As always Precision Door San Jose came to the rescue. Can’t say enough about them. Fast response, friendly and thorough work. Mario M. was fantastic with our needs, today.

- Alvin Good

Instant response, reliable and friendly service. I’m so excited about mpg repair!

- Debbie Dempsey

EXCELLENT JOB WELL DONE.

- Briggs Ogmba

Paul Brinkman did a Great job, with reasonable turnaround for a Sunday. Comments: 1) paper invoices should be an option 2) writing online reviews/feedback could be more streamlined

- M. Martin

Good job! He knew what’s the problem right away. It’s just the sensor which is blinking/flickering because the sensor is not positioned well. He also check everything before he left.

- Rose Morales

Job was done with great results. Tech. fast and very efficient!! We are very pleased with the job that was done! We will definitely recommend your technician and service!! John Howard

- John Howard

Great service once again. Technician came out the next day and explained the problem and the solution. Jose was very courteous and knowledgeable and had my garage door working again in less than an hour. Called when he was on his way, as promised. I trust this company to do a great job. Definitely recommend them for any garage door problem.

- Bob Heihn

Paul Brinkman did an excellent job. He is very good and very nice to deal with. I couldn't have chosen a better person.

- Mary Duncan

Job well done . Happy with the service,2nd time with this company and highly recommended. Thumbs up for Paul B????

- Maria T G

Kevin did a great job. Quicky diagnosed the problem, did not pressure me for a decision, and completed the work expertly.

- Andres Fernandez

Came the very next day, on time, very knowledgeable, finished in about a hour and it work perfectly now. Only comment is the Lube really stinks! Overall a great job.

- Roy Martin

I had a previous visit and was happy with it. When my opener started having problems I called the company. They sent out a very competent technician and he did the instalation. He was very friendly and answered all my question. I would let him work on my opener anytime.

- Danny Mcclendon

no comment

- William Sullivan

Hi Mr. Sullivan, Thank you for providing your rating. We like to have happy customers and leave them with a 5 star experience. Please feel free to reach out if you like to discuss and see if there is anything we can do to improve on your customer experience. 510-785-9195. My name is Freddy. Thank you for choosing Precision Garage Door Freddy Cespedes General Manager 510-785-9195

What an outstanding job Paul Brickman did with our 37-year-old failing garage door and intermittent opener/mechanism! The original opener was installed when we built our home, with minimum to no maintenance done thereafter. I'm so pleased that I found “Precision Garage Door Co. in our Santa Clara “Diamond Certified Directory” They set up an appointment for the very next day. Paul, our technician, arrived at our home on time and explained what needed to be done either for a temporary fix or to replace the mechanism completely with all the new parts needed. Paul took the time to show me the worn-out parts, explain why they should be replaced and to answer all the technical questions I had. My wife and I agreed to do the project the “RIGHT WAY” and Paul got started. He had all the necessary parts on his truck without going back to the warehouse. When he had finished the installation, Paul took the time to explain to my wife and me the operation and safety features of the newly installed opener. I’m sure our repair took longer than he expected as he left around 11:15 PM. I would unquestionably recommend “Precision Garage Door Co” to anyone needing garage door repairs. Thanks again for such a fine job well done! Levan

- Lee Van

I chose Precision Door Service from an Internet search. I knew nothing about the company except from the representative that came to my house. The serviceman was outstanding! His knowledge and experience was obvious from the discussion we had. His respect and care for my property instilled my confidence. Tony Ramirez went above and beyond my expectations.

- Ann Weber

Fixed the weather stripping on garage door old and worn out rodents entering. Thanks for the prompt service and very nice Service Man Jose

- Conde Burnett

Service was excellent! Jose Brizuela was very professional. He showed up on time, assessed the issues with my door, and explained the steps for the repair. He provided a couple of quotes for different levels of repair, and completed the job on time. He also left the space clean. Jose replaced the door rollers, cables, cable wheels and bearings, lubricated and adjusted everything. I'm very happy with the service. The only reason I did not give five stars, is because of the price. I believe the cost was a bit expensive, but I guess everything these days is very costly.

- Bob Bertuccelli

Came out with in an hour! Very professional and explained everything. Thank you Phillip N the tech who was so helpful!

- Desiree Pimentel

Best service done by Antonio Mendoza. Thx Antonio!

- Helen Getuiza

Technician showed up as expected and quickly re-programmed the key pad and remote. Wasn't able to program my car to open the garage door since the opener is old and not really compatable with the new cars. It was a very quick and efficient appointment. Thanks for the great service!

- Kris

You may call me I will explain exactly what this asshole said, and did I doubt if I will ever use your company again

- Charles Jinks

Absolutely amazing customer service. I was fully prepared to wait weeks for what I wanted. Precision Door Service provided same day service, super friendly staff, more than fair pricing and they cleaned up and left the job site better than when they arrived. I would absolutely recommend them to anyone looking for a door, motor, maintenance or whatever your garage door needs are. Joel the installer was fantastic!

- Alex Bouja

Philip the technician did a great job programming my multiple remote garage door openers and doing routine maintenance with the garage door itself, which has always operated well since Precision stalled it six years ago. My less than 5 star review relates to the very excessive charge to replace 12 green rollers, which I am not even sure was actually needed. The invoice said that the 12 four inch rollers cost $374.16 ($37.41 each) plus tax. When I looked up the actual cost of them at Amazon, the prices quoted were less than $25 ($2.59 each) for ten nylon rollers, or less than $41 ($4 each). The ones at Home Depot were similarly priced at about $2 to $4 each. Precision seems to be charging about ten times what these rollers cost elsewhere My advice would be to get the excellent techs from Precision to do the installation, but to first order the exact same materials needed from other places, for them to use.

- Fred Prochaska

Joel, was very polite and puncual. he took his time to explain the nessecary repairs and needed. My repairs and upgrades were completed timely. thank you

- Gayle Artimisi