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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1141 reviews, averaging 4.83 Stars:
San Jose, CA
Service Provided:
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Door Installation Team : Armando Castillo
San Jose, CA
Our garage door had a problem. The remote would open the garage door but it would not close the door. We called Precision Door Service of San Jose because of their 5 Star reputation shown on the internet. Our assigned technician, Ismeal, came to our location according to schedule and quickly diagnosed and determined the root cause of our problem. Our technician was courteous and worked efficiently. I highly recommend using Precision Door Service of San Jose to service your garage door problems. Sincerely, Allen -- A happy customer...
- Allen S
Product:
Santa Clara, CA
Great job! Good customer service. Helpful serviceman. Repair done quickly and looks great!
- Brenda Gips
Product:
San Jose, CA
The technician Joel who worked on my garage did an amazing job. He was also very professional and helpful.
- June Aliason
San Jose, CA
Very fast, efficient service, if a little expensive. I called on a Tuesday and the springs, cable, rollers, etc. were all replaced in short order on Wednesday. The technician arrived early in the appointment window and finished the job in under two hours. Also had a good experience talking to the customer service reps., who were all polite, helpful, spoke clearly, etc. Note the availability of a service fee coupon this web site (scroll down).
- Bob Rumsby
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Service Technician Team: Paulino M
San Jose, CA
Excellent service! They showed up on time, gave us a fair estimate, and completed the job in a most timely fashion.
- David Lang
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Service Technician Team: Phillip Nguyen
Santa Clara, CA
Paul called to let us know when he was still at another job, and then updated us where he was on the way. Once he diagnosed the problem he explained everything and outlined our options. The work was done quickly. Happy to have such professional service.
- Kelly Moran
San Jose, CA
I am extremely happy with my new door. My service man/installer was very good and I would recommend him and your company to anyone who asked me. The only one who is not happy is my cat Amber who can no longer sneak outside and she has complained to me.
- Lonnie Kirk-weckerly
San Jose, CA
Brandon Brooks handled my service call. He was great. Showed up on time, and got right to it. He knew what needed to be fixed, or changed, in no time. And then he was very quick and effecient in getting he job done and completed. All while being excellent descriptions to me on the entire process. Much thanks to Brandon for an excellent experience.
- Alan Jaffe
San Jose, CA
Can't thank Pat Pendergrass enough for the help, advice and professionalism of his work. Only a few days before Christmas we had myriad of issues going on at my elderly father's home. Fixing a garage door that wasn't opening was the least of my worries, but was an issue that quickly needed to be addressed. Pat gave me reasonable options on how he could go about fixing, ultimately deciding replacing the opener altogether was the best bang for my buck. Really appreciated his professionalism and follow through with me.
- Tracy Terada for Min Terada
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Service Technician Team: Paul Brinkman
Los Gatos, CA
I was very satisfied with young man who came. He was very polite and new what he as doing. He saw the problem and gave a list of thing that need done and the cost. Had the door working just fine in two hours. New what he was doing and cleaned up after he finished repairing the door.
- Howard Lockhart
San Jose, CA
The work was done neatly and on time. The only problem I had was that the outside control pad used to open and close the door was not working properly. I called your customer service and they said that they would contact the person, Paul Brinkman, who did the installation. Since it was in the evening and Paul had been working all day, I expected that the work would be done the next day. I was surprised when he called and said that he'd be over as soon as he finished the last scheduled job for that evening. Now there's a worker who is dedicated to his work and and his customers. He arrived that evening and did the necessary adjustments and all was well. It is so great to have a company with workers who show much pride in their work.
- Charles Vadney
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Service Technician Team: Paul Brinkman
Sunnyvale, CA
They really know what what they’re doing, very courteous and did his work in a timely manner.
- Maureen Alvarado
San Jose, CA
Professional, helpful, and efficient. Great job.
- Betty Russell
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Service Technician Team: Mario Mojica
Cupertino, CA
Mario was very thurough and polite.
- Stuart Salter
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Service Technician Team: Mario Mojica
Sunnyvale, CA
We had a bit of a crisis as we were planning a road trip and planned to leave at ~8am. When the garage door would not open, and could not be manually opened, I called Precision at ~7:30am. A great representative answered live, and given the circumstances scheduled someone for the same morning. The technician arrived at around 8:30, provided three different options, and was done with the repairs by 9:45. Great repair (very quiet now) and great customer service!!!
- Marc Ketzel
San Jose, CA
Repair personnel very courtesy and informed as to the issues about the door I would have this person work on my door in the future
- Jack Plecque
San Jose, CA
Thank you maintence no repair needed
- Ruth Brunings
San Jose, CA
Timely repair of garage door. Explained work needed. Presented Detailed quotation. Very friendly. Well done.
- Harold Klepfer
Los Gatos, CA
We had a broken spring on our garage door. Called for repair, but wound up having a new garage door opener, new wiring, cables, rollers, etc. installed per the technician's (Paulino) recommendation. Our old opener was 15 yrs. old & pretty tired. The technician arrived on time, called before he arrived, was fast, efficient, pleasant, and very knowledgeable. Our new opener is fabulous. It has way better LED lighting, and operates quietly and smoothly. Love it. Would use Precision Garage door again in a heartbeat. Also, when I called for repair, the scheduler was very pleasant and professional. She arranged the earliest possible appointment within a few hours of my call. Amazing and redeems my faith in humanity.
- Shawn Imai
San Jose, CA
We were delighted with the professional excellent service we got from Precision Doors. Not only did they install our new door they also removed the old door and old fittings. They even swept the garage floor when they were finished. We highly recommend this company both for price and quality of service.
- Patricia Barrett
San Jose, CA
I wish there was more than 5 star that I can give it to your serviceman Brandon, He installed a new garage opener about 8 month ago in our house in San Jose, which suddenly stopped working and we needed a quick response to our problem. I called Precision Door Service and they assigned Brandon to our call who was very familiar with our garage door. He showed up on time and did a very professional work replacing our unit with a new one and all of his work was covered under warranty. I really appreciate his work and his company's support of their customers. Thanks Many !
- Allen Mira
Saratoga, CA
Paul is a true pro ... He assessed the problem ,quoted the job and got it done in record time .
- Peter Thomas
San Jose, CA
I heard about Precision from a friend of mine. The work was excellent, fast and clean. I highly recommend call Precision for garage door work.
- Lugene Keene
Product:
Saratoga, CA
Our technician was prompt, polite, and professional. He answered all our questions in a cheerful, friendly manner. Unfortunately, I can’t remember his name. He was here on Nov 15th at 8:00sm.He was terrific!
- Joey Vaudagna
San Jose, CA
Jose was prompt & clear with his explainations. I appreciated the thoroughness of his work but was surprised with the high cost of the remedy.
- Steve Pinkston
Saratoga, CA
Paul was very competent and professional. Turned up right on time, diagnosed the problems and was able to fix everything with parts in the truck.
- David Roman
San Jose, CA
Highly recommended. Same day service. No hassle, no BS, no crazy charge. One of the most seamless processes I ever ran into. If one ever had a garage door issue, they may feel that kind of urgency. So I called in the morning, tech stopped by in the afternoon. His name is James. To me he is the model employee that every company who wants to grow should hire. He took care of it as his own garage door and came up with the work proposal which is efficient from both cost and time's point of view. James finished the work and made it look easy like flipping a switch. Check out how many five stars they got on Google. Gonna be a reason. Either they are pretty lucky or they are really good. Will definitely come back and recommend to my friends.
- C
Product:
Los Gatos, CA
The technician did a good job and fixed the current problem. However, a charge of over $400 for a one hour service call is excessive and I will not be using Precision Door Service again
- John Sorensen
Hi Mr. Sorensen, Thank you for the review. Happy to hear that we fixed the problem, but not great that we did a poor job at communicating options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
San Jose, CA
I am a repeat user. I have used other companies but came back to Precision because of their professional approach as well as their very competent technicians. They are timely in their arrival and treat the tenants with respect and dignity. (something that I have had a problem with with some other companies.)
- Robert Miller
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
We were very happy with our Technician Armando Castillo. He arrived on time, removed our old garage door & installed the New door & Opener in a timely fashion. He was efficient & courteous & made sure we understood the new instructions. We highly recommend this Company
- Lloyd Neff