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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1141 reviews, averaging 4.83 Stars:
San Jose, CA
Service Provided:
Product:
Service Technician Team: Mario Mojica
San Jose, CA
Terrible experience. First of all, I could barely understand 1/4 of what the tech was saying. Second, he tried to say that EVERYTHING was broken - the garage door opener, the sensors, the spring, the rollers on the actual door. Perhaps I needed a new door too. He asked if I had homeowner's insurance to cover it. Then he pressured me to buy a new opener to the tune of $1,000! I "needed" it and if I didn't do it now, I'd still have to pay the service call. I said I'd gladly pay the fee and find someone else thank you and I did. Nothing wrong but the opener. Replaced it and with installation for a total of $535.
- Shelley Murdock
Hi Ms. Murdock, I am sorry to hear about your customer experience. It sounds like we did a poor job at communicating your options. If you'd like to discuss further, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
San Jose, CA
Last Tuesday at my garage door broke. I called precision garage door company and the next day Paul Brinkman arrive and repaired it quickly. I would highly recommend both the company and Paul for any garage door work you need done. Roy G,
- Roy Griffith
San Jose, CA
Yesterman the top panel of my garage door broke off from the rest of the door leaving my garage exposed. I called Precision at 1PM on a Friday. Within 3 hours technician Paul Brinkman arrived. He was kind, competent, respectful and efficient. He not only fixed the garage door, but reccommended some upgrades which I really appreciated! He also taught me quite a bit about automatic garage doors. I highly reccommendPrecision!
- Erin West
San Jose, CA
Our garage door was fixed quickly and efficiently by Paul Brinkman. Thank you
- Albert Cerussi
San Jose, CA
I could not be more pleased to have your company service my garage door. Your technician Johnathan was very diligent about the job he was doing. Told me exactly what he was doing. I am ???? satisfied.
- Grace Brown
Hi Mrs. Brown, Thank you for the wonderful review! We're glad that you had a great customer experience!! I think you may have accidently given us one star, so I will resend a link in case you had time to update. Thanks again for business and trusting us to serve your garage door needs. Regards, Freddy Cespedes General Manager
I am so sorry about the review I gave you. It was completely in error. I absolutely meant to give you a FIVE STAR RATING. I IN FACT have told all. My friends about your service of which I was completely satisfied. Thank you for pointing this out to me. Grace Brown.
Comment from: Grace BrownI hope you received my latest review. I was completely 100% satisfied with your company. Grace Brown
Comment from: Grace BrownI hope you received my latest review. I was completely 100% satisfied with your company. Grace Brown
San Jose, CA
Jonathan was an amazing representative of your company. He was timely and efficient. He was professional and friendly. I would highly recommend Precision to all in need of garage door repairs. Thank you for your awesomeness.
- Grace Soto
San Jose, CA
Returned my call and scheduled promptly. Rich, the technician, called first and arrived on time. He was very helpful with all options to fix the problem and was efficient and friendly.
- Liz
Product:
San Jose, CA
CHRIS THE TECH WAS GREAT VERY GOOD / SERVICE AND PERSONALLITY ON TIME AND EFFECIENT
- Joel Equinones
Product:
San Jose, CA
Professionally trained technician came to fix my garage door problem and I am satisfied with the work he did.
- Comfort Mensah
Service Provided:
Product:
Service Technician Team: Mario Mojica
San Jose, CA
Excellent service
- Mary lou Filice
Cupertino, CA
The technician is very knowledgeable. He answered all my questions. I was satisfied with his work. The only con was he did not arrive within time frame. I suggested give customer an early notice if he would be late.
- Meng Zhang
San Jose, CA
Brandon Brooks went beyond the job that he was here to do. He was very knowledgeable, instructive and efficient. Thanks
- Frank Adams
Service Provided:
Product:
Service Technician Team: Brandon Brooks
San Jose, CA
The technician Richard did an excellent job. He was courteous and knowledgeable. The problem was pinpointed, and the work procedure was explained clearly. The work was performed neatly and completed within couple of hours. The great work is much appreciated.
- Wei Mao
Product:
San Jose, CA
Precision Garage Door were timely, experienced and reliable. Our technician, Paul Brinkman, explained what was needed, provided options and prices, and performed the services we requested competently, in a timely manner, and at an affordable price, agreed upon upfront. I will definitely call Precision Garage Door again if I have any such problems in the future.
- David Morse
Sunnyvale, CA
Reliable, friendly and knowledgeable, both employees assessed the situation completely and gave clear recommendations. I’ve used Precision before and will use them in the future. I am very satisfied with their services.
- Janet Sigler
San Jose, CA
Paul was quick, efficient, and polite. This was our first time using Precision and will recommend them to our friends.
- MartyB
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Mario was great. Super timely response and he had the garage door working better than ever within an hour.
- Tom Pond
San Jose, CA
Paul Brinkman is the tech who came to my house at 7 pm and he was amazing. First, he called me at 5 pm to give me a heads up that he was doing another job and would not be at myhouse for at least another 2 hours. That was extremely helpful to be able to plan ahead. When he arrived, he showed me the issues with my garage door mechanisms and gave me price options. He was very professional, very knowledgeable, and he worked very hard on this job. I really appreciated that he came to my house so late at night because I really needed my door to be fixed, and would have been in a bind if we had to wait until the following day. It was a late night but very much appreciated. I would definitely recommend Paul to anyone who asks. THANK YOU PAUL!
- Jean Nishhimura
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
We are so happy with our new garage door and garage opener. Solomon did an excellent job. We are glad we went with Precision Door Service and highly recommend them. Very professional and excellent work.
- Joey Tran
Cupertino, CA
Paul Brinkman fixed my garage door. He did great job.
- John Shih
San Jose, CA
My garage door failed on a weekend. I tried to contact several repair services but none answered my inquiry, even though their web site said they were open, except Precision. They booked a repair appointment that same day and arrived on time. The technician was knowledgeable, friendly and did the repair in no time.
- Tom Redfern
Milpitas, CA
We called Precision Garage Door for a garage door that had seen many days. Rich came out and installed a replacement opener since the old one was bad and wasn't working with the remotes anymore. The door itself was also in need of repair as the wheels were worn and the a couple of the hinges were bad, the springs were also not doing well, and the raise cables were just about unwinding. Rich took care of all this and from the time I called to when the door was fixed was about three hours. Now we have a door that is super quiet, has wifi enabled features, and the door operates so much better. I just can't thank Rich enough for doing such a good job. Thanks Precision Door Service.
- Ken Guzzetta
San Jose, CA
Great communication and super fast service which we really appreciated because our cars were trapped! Thank you!
- Michele Thomas
Product:
San Jose, CA
Exactly what we needed, timely , efficient service!
- Mike Norkoski
San Jose, CA
Appointment was set from noon to 4 PM. The technitians arrived at noon and left at 1:39 PM. What a crew was that! A number of parts such as new steel bearing rollers and springs were installed in record time. It made me admire the knowledge and efficiency of Mr. Mario Mojica. His advice was the one of an absolute expert in the field. He new what was needed, why it was needed and the price. All necessary repairs were performed after giving me detailed explanations of his findings. I was not only impressed but also delighted. My garage door functions like a new one and I will not contact any other company if a future repair was needed.
- Louis Rodriguez
San Jose, CA
Excellent work. The Technician was done in under an hour. Materials were a little pricey but overall completely satisfied with the results.
- Bob Heihn
Santa Clara, CA
This is our second time using the services of Precision Door service. Like the first time, I was completely satisfied with the service. I found Technician Jerry Parker very knowledgeable about the workings of garage doors. His tips on taking care of the garage door, including lubrication, were well received and will be applied. The door works like new now. Thank you Jerry for the great job and thank you Precision Door Service for Jerry as your representative. He is an example of the fine service you provide. Mia and Bill
- Mia Wang
San Jose, CA
On 8/28 experienced a failure on the home’s garage door – called Precision Garage Door and they understood the urgency and scheduled an appointment the following morning, mentioned the repair technician would be at the house between 8:00 and 12:00pm. The technician called and was present at 8:05 am – the technician was very aware of the COVID 19 protocol and wore a face mask/gloves. The repair took least than
- Mr. Sheperd
San Jose, CA
1 star because they said they will call 30 minute before heading to my house. My appointment is from 12 to 4 they call me at 3:50 to tell me me there in front of my house.
- Reggie Reboredo
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Mario did a nice job of installing a new garage door opener and he was willing to take the time to answer all of my questions. I definitely would recommend Precision Door Service!
- Bob Balsley